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Data privacy

At Motel One GmbH, we take the protection of personal data very seriously and adhere strictly to the rules of the Data Protection Act and other relevant data protection regulations. As a visitor to our website or our app, we would like to provide you with a summary of the measures undertaken by us to protect your personal data.

Personal data - “detailed information according to § 3 (1) BDSG (Bundesdatenschutzgesetz - Federal Data Protection Act)
concerning personal or material circumstances of a specific or definable individual person (the person concerned)” - will only be collected for technical purposes when visiting our website or our app.
Generally, when you visit our website or our app, information is automatically stored for technical reasons in server log files that your browser has relayed to us. These are:

  • Browser type/version 
  • Operating system used 
  • Referrer URL (the site previously visited) 
  • Host name of the accessing computer (IP address) 
  • Time of server request.

These data are not allocated to specific individuals. There will be no consolidation of these data with other data sources, and after a statistical analysis the data will be deleted immediately.

In addition, it is only in rare cases that a visit to our website or our app requires you to provide us with more personal data (such as name, address, e-mail address or phone number). This is the case, for example, if you request receiving information by mail or request a concrete and individual offer.

As a rule, we base the protection of personal data on three pillars:

  1. Full transparency in what and when something occurs with your information, as well as how it is handled
  2. Data minimisation, i.e. minimising the amount of information requested
  3. Strict purpose limitation for the use of information provided by you


Under no circumstances will collected information be sold or transmitted to third parties, except when the latter is required for contract management or for service delivery. A transmission to authorities or state institutions that are entitled to receive information is justified only if said transmission is subject to a statutory obligation to provide information or if it is decided judicially. In such cases, the transmission is always limited to the minimum extent required.

After the purpose of information retention is lifted (and after potentially relevant tax and commercial legal periods have lapsed), all of your personal data is immediately deleted, unless an expressed agreement by you exists for a more extensive use of information.

In this connection, you may always informally exercise your right free of charge under the federal Privacy Act (BDSG):

  • The right to information (§ § 6, 19, 34 BDSG) concerning the stored personal data, its origin, the recipients or categories of recipients and the purpose of storage
  •  The right to rectification, blocking or deletion (§ 6, 20, 35 BDSG) of personal data  
  • The right to object, effective for the future (§ 28 BDSG)

You may at any time revoke consent granted for the collection of information, its storage and use thereof, without stating any reasons.

Address your enquiries or your general comments or complaints about data privacy to the following contact options:

Motel One GmbH
Theatinerstrasse 16
D-80333 Munich

Tel: 089-665025 0
Fax.: 089 - 66 50 25 50

internet: www.motel-one.com
email: info@motel-one.com

The protection of personal data is a very important part of our company policy. This is achieved through training, active communication and the written commitment to data privacy, as well as compliance with data protection requirements by all employees and external service providers.

All technical and organisational, physical and logical facilities and measures in the field of data protection, IT and information security are used to protect against damage, destruction or unauthorized access to stored data, as well as to achieve the goals of protection of confidentiality, availability and integrity.

Changes to Privacy Policy
We reserve the right to change our privacy practices and this policy, as well as to adjust them to changes in relevant laws or regulations, or to better address your needs. Possible changes to our data protection practices will be announced here accordingly. Please refer to the current version number of the Privacy Policy.

Further information:

Persons under 18 years of age should not disclose personal data to us without the consent of parents or guardians. We do not request any personal
information from children and young persons. We do not collect it and do not disclose it to third parties.

If you visit one of our websites or our app, it is possible that we store information in the form of a cookie on your computer. Cookies are small text files that are sent from a web server to your browser and stored on your computer's hard drive.
Other than the internet protocol address, no other personal data of the user is stored. This information will help us to automatically recognize you on your next visit to our websites or our app and make navigation easier. For example, cookies allow us to tailor a website or our app to your interests or to save your password so that you do not have to enter it each time.

External Links
If you use external links that are offered through our websites or our app, this privacy statement does not extend to these links. In so far as we provide links, we assure you that at the time the links were set up there were no legal violations on the linked Internet sites. However, we have no control over the compliance with privacy and security regulations by other providers. Therefore, we recommend that you obtain more information from the websites of other providers concerning their data protection declarations.

Google Analytics

This website or this app uses Google Analytics, a web analytics service provided by Google Inc. (“Google”) Google Analytics uses “cookies”, text files that are stored on your computer, in order to analyse the use of the website or this app by you. The information generated by the cookie about your use of this website or this app (including your IP address) is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website or the app, compiling reports on website or app activity for website operators and providing other services related to the website or app activity and Internet activity. In addition, Google may also transfer this information to third parties, if required by law or if third parties process the information on behalf of Google [persons/companies that process personal data on behalf of Google are not considered third parties!]. Google will never associate your IP address with other data Google has collected about you. You may prevent the use of cookies by changing the settings on your browser. We would like to point out that in this case, however, not all features of the website or the app will be fully available. By using this website or this app, you consent to the processing of data about you by Google in the manner described above and for the purpose stated.

Use of Facebook Social Plugins
Our website or our app uses social plugins (“plugins”) of the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, United States (“Facebook”). The plugins are marked with a Facebook logo or the addendum “Facebook Social Plugin”.
When you visit a web page of our website or our app that contains such a plugin, your browser establishes a direct connection with the Facebook servers. The contents of the plugin is transmitted from Facebook directly to your browser and integrated by it into the website or into the app.

By integrating the plugin, Facebook receives information that you have visited the respective page on our website or our app. If you are you logged into Facebook, Facebook can assign your visit to your Facebook account. When you interact with the plugins, for example, by clicking on the “Like” button or leaving a comment, the corresponding information is sent directly from your browser to Facebook and stored there.
Please see the privacy policies of Facebook, for the purpose and scope of the data collection and further processing, as well as the use of the data by Facebook, and your rights and settings for the protection of your privacy.

If you do not want Facebook to gather information about you on our website or our app, you must log out on Facebook before you visit our website or our app.
(Version 1.0)

1 “The service provider shall inform the user in a generally comprehensible manner at the beginning of the user activity on the nature, scope and purpose of the collection and use of personal data, as well as the processing of his data in countries outside of the scope of Directive 95/46/EC of the European Parliament and the Council of October 24, 1995 on the protection of individuals, with regard to the processing of personal data and on the free movement of such data (OJ EC No. L 281, p 31), provided that such notification has not already occurred.”

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