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Newcastle

9,2 out of 10
Outstanding

Results from 1519 reviews

Amazing atmosphere. Very nice interior design throughout the building. Very friendly staff taking initiative to sort out problems. Continental breakfast was good but may be tou can try to add one or two things to the selection.
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  • Breakfast buffet £ 9,50
  • Reception open 24 hours
  • Check-In Time 03:00 pm
Further Rates
  • Event surcharge : £ 20.00 / £ 50.00 / £ 100.00
  • Rules on children : i
  • Parking : i
  • Pets : £ 5.00 per night / pet
  • Single : from £ 49.00
  • Double : from £ 74.00
Payment Methods
  1. Comfortable online payment
    convenient, fast and secure booking by credit card saves time at check-in

    • Visa
    • Eurocard/Mastercard
    • Maestro
    • American Express
  2. Payment at check-in in the hotel
    Apart from credit cards we also accept:

    • Electronic Cash
    • payment in cash

More Information

Address & Contact
More details

Whether you arrive by train, ship or airplane – the Design Hotel Motel One Newcastle is just a stonethrow away from Newcastle's Central Station, about 20 minutes by car from the harbour and lies within a distance of about 12 kilometres from Newcastle International Airport. Due to its excellent location the budget hotel Motel One Newcastle upon Tyne near Gateshead is the perfect starting point for business travellers and tourists alike. Newcastle's Central Station, the historic city center around Bigg Market, the Theatre Royal or must-see spots like Grey`s Monument are just a short walk away. Enjoy yourself in England's party-town and have a good night's sleep in your cheap design hotel Motel One Newcastle.

Here you can find all Motel One hotels in Newcastle:

Hotels Newcastle

Location & surrounding area

  • Newcastle airport
  • Newcastle City Hall
  • River Tyne
  • Piccadilly station
  • Theatre Royal
  • Central station

Public transportation

Newcastle public transportation

Train station: Central station

Route planner

Category

  • All
  • Comedy
  • Family
  • Festivals
  • Music
  • Arts & Theater
  • Sports
  • Tradeshows
Get tickets for all events at: ticketmaster

Reviews

  • Overall impression of the hotel

    19.2 out of 10
  • Results from 1519 reviews
  • Friendliness

    9.6 out of 10
  • Cleanliness

    9.6 out of 10
  • Reception

    9.6 out of 10
  • Lounge & Bar

    9.3 out of 10
  • Location

    9.6 out of 10
  • Room

    9.0 out of 10
  • Bathroom

    9.1 out of 10
  • Value for price paid

    9.2 out of 10
  • Quality of breakfast service

    8.5 out of 10
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  • Great North Run
    Newcastle
    Due to a trade fair/event in the vicinity of the hotel a 30 - 100 GBP surcharge and special cancellation policy (free of charge 3 days prior to arrival) will apply from 09.09.17 to 10.09.17.
  • New Year's Eve
    Newcastle
    Due to a trade fair/event in the vicinity of the hotel a 70 GBP surcharge and special cancellation policy (free of charge 14 days prior to arrival) will apply from 31.12.16 to 01.01.17.
  • Early Spring Bank Holiday
    Due to a trade fair/event in the vicinity of the hotel a 30 GBP surcharge and special cancellation policy (free of charge 3 days prior to arrival) will apply from 30.04.17 to 01.05.17.
  • Rugby League Magic Weekend
    Due to a trade fair/event in the vicinity of the hotel a 50 GBP surcharge and special cancellation policy (free of charge 3 days prior to arrival) will apply from 19.05.17 to 22.05.17.
  • Spring Bank Holiday
    Due to a trade fair/event in the vicinity of the hotel a 30 GBP surcharge and special cancellation policy (free of charge 3 days prior to arrival) will apply from 28.05.17 to 29.05.17.
  • Graduation Ceremony
    Due to a trade fair/event in the vicinity of the hotel a 30 GBP surcharge and special cancellation policy (free of charge 14 days prior to arrival) will apply from 12.07.17 to 12.07.17.
  • Ladies Day Newcastle Races
    Due to a trade fair/event in the vicinity of the hotel a 50 GBP surcharge and special cancellation policy (free of charge 3 days prior to arrival) will apply from 21.07.17 to 23.07.17.
  • Summer Bank Holiday
    Due to a trade fair/event in the vicinity of the hotel a 30 GBP surcharge and special cancellation policy (free of charge 3 days prior to arrival) will apply from 27.08.17 to 28.08.17.

Guest Feedback

The last 50 reviews

Recommen-
dation rate
98%
04.12.2016

Excellent city centre hotel nice rooms, facilities very helpful friendly staff

04.12.2016

General good stay, great for business stay or flying visit. Most staff is very friendly. Great german breakfast. I had 3 downsides during my stay which I am sure can be improved. 1.) I stayed 2 nights and hang my DND card out as I did not require any maid service nor did want anyone to enter the room. When I returned in the evening, tha card still hang, however the room was cleaned???? 2.) The wall in the Bedroom had black marks and the fan in the Bathroom was covered in black residues and not functioning sufficiently. 3.) during my second night I had a drink at the Bar, cocktails and waitress were amazing. I waited for my colleague ( local to Newcastle) to join me and when she came in, she was ask why she was here and when she said she met me at the Bar, she was told to move to the side. Not sure why, but the actual problem was how she was looked at and spoken to. Not made feel welcome. When I checked out I had no opportunity to mention the above as I was not asked about my stay. When I ask to leave my feedback I was told to wait for the online survey. Experience shows that it is more useful to to handle concerns before a guest leaves the hotel to avoid them becoming complaints or being puplished, but most important paying attention which cost nothing. Overall , Motel one is an awesome concept. Hopefully the above is taken constructive. Best Diana-Room 444

04.12.2016

Air conditioning did not react to lowering temperature and room was then too hot.

04.12.2016

Even in the winter I would have liked some fresh air, and not being able to open the window for me was a big problem. If the window doesn't open then there has to be a good air con system which there clearly is not. I would only stay again if this was rectified. Otherwise it wise a nice room in a nice location at a fair price. And the shower was good and the bed good.

04.12.2016

First night I stayed in 5.42 and the room was a furnace. I couldn't open my window. I had the temperate at 10degree but it was about 30. My lipstick and cover up melted it was that hot. I phoned the number but no one picked up. And you don't have phones in the rooms. So I suffered and didn't sleep. Breakfast is continental which is fine for the summer but it is winter and is very odd that you don't serve hot breakfast. The second night you switched my room which I was grateful for. It was a lovely room but it was on the high street side. So between 11-3am I was continuously woken up by noise from the street. It was like the walls were made of paper and they were in the room. Safe to say worst two nights sleep I have had in a hotel and won't be staying again.

04.12.2016

Love this hotel in Newcastle.. the modern rooms.. friendly atmosphere and great location. Going to look them up in other cities too.

03.12.2016

Had never heard of this hotel chain before but it's amazing. Room rates are very affordable and the rooms themselves are great. Hotel looks more like a 5* than your average 'budget' hotel chain. The staff were great from the nice girl on the front desk to the cool bartender. Best thing the 'fireplace' in my room lol could sit n watch that all night. Plus you can bring your dog.

02.12.2016

Love Motel One always ma favourite place to stay in town! Always accommodate whatever special requirements. Really appreciate midday checkout, makes sense of good value for money. Never have any concerns as always addressed professionally upon immediate request.

02.12.2016

Amazing atmosphere. Very nice interior design throughout the building. Very friendly staff taking initiative to sort out problems. Continental breakfast was good but may be tou can try to add one or two things to the selection.

02.12.2016

A very warm welcome on arrival, comfortable surroundings. Comfy bed and a refreshing shower. Breakfast choice and products are excellent!!!!!!!!!!!

02.12.2016

Very clean, tidy and friendly reception staff

02.12.2016

The hotel was clean, welcoming and the staff friendly. The rooms were also very clean and pleasant to sleep in with nice bathroom facilities.

01.12.2016

A very comfortable stay in pleasant surroundings. The rooms were clean and smart and the shower was one of the best I've experienced in any hotel, not just a budget one.

01.12.2016

Fabulous hotel with a great location. Staff are very friendly and welcoming. Relaxing bar area. Rooms are small but very clean and modern décor. Within easy walking distance of shops, restaurants, theatre and station.

01.12.2016

Very good stay as usual which Is why I come to Motels one regularly when I am in Newcastle for both work and social purposes.

01.12.2016

Great weekend stay here. Room wasn't very big but was modern and spotless. Lovely lobby and bar area to chill out in. Staff were all very friendly. Great location. Would recommend and would definitely stay again!

30.11.2016

I really enjoy staying in this hotel,- it is fresh and cozy, and has a nice atmosphere. Good beds and a very nice breakfast, especially with the allergy options. The only thing that sometimes is a bit difficult to control is the temperature in the rooms, - the aircon does not work properly and it is not possible to open the window.

30.11.2016

Friendly staff really helpful.hotel was ten out of ten will definitely be staying again

29.11.2016

Lovely hotel, lovely room. Best overnight stay in a hotel. Thank you.

29.11.2016

Lovely hotel. Staff are lovely. Great prices and located in a good area. Rooms spacious. Beds comfy. Shower huge. Would definitely stay again as have stayed in previous occasions which is why I chose this again. Staff are so welcoming helpful and chatty, greet you everytime you come into the hotel during your stay. 11/10. Would stay again !

29.11.2016

Beautiful reception, bar and lounge, friendly helpful staff, ideal location for city centre, rooms small but ideally equipped lovely huge comfortable bed and amazing shower.

29.11.2016

Lovely hotel and great location, only con is that the rooms were too hot and we had to ask for a fan on the second day (didn't do anything!)

29.11.2016

My stay at the Hotel Motel One was amazing! We just came for the weekend and the accomodation was perfect. Very good located, suitable facilities and comfortable room. The staff is really kind and professional, I would like to name Juan and Carla the are the best at his job. We were in room 126, and if we have the change we will come back. Gracias!

29.11.2016

The hotel was excellent and the room was great! The only downfall to this amazing hotel is when you walk in after your night out - we had 3 men practically jump on us asking for room cards. It felt extremely intimidating - and just one staff member would have been enough. We spent over £700 to stay for two nights for a party of 7 and I felt as though we were breaking and entering after midnight - it was ridiculous! Not sure we would stay again for this reason only - I have been to Motel One hotels before and not had this problem.

29.11.2016

Absolutely wonderful stay! From our late check in to even keeping our bags after our check out date for no cost at all, every member of staff was polite and always had a smile on their face! The only real issue I had was that I was disturbed in the early hours in the morning, but being in a city centre this was to be expected. The reason I brought this up was that it went on for too long in the corridor until eventually a member of staff came and moved the person on. The bar was reasonably priced however and so chilled out. It was very clean and modern. Slight lack of storage space but flawless comfort. Value for money in every way possible and would stay at any other branch in any other city purely on the fantastic first time stay that I had in Newcastle! Round of applause!!!

29.11.2016

Had a great stay at motel one everything was great especially the lovely staff.

29.11.2016

Excellent hotel to stay in. Very friendly staff and very comforatble and welcoming rooms.

29.11.2016

Great centrally placed hotel. Have stayed there before and will stay there again when I'm in Newcastle

29.11.2016

Room far too hot even with air conditioning on lowest settIng and window did not open. VERY small room, no bedside table on one side for drink, no where to put the used tea bag other than trailing into the bathroom with it dripping. Not really a desk or dressing table so have to stand to dry hair. Sorry to say but we were very disappointed and amazed that motel one has such good reviews. The positive side was staff and location but the price did not, reflect the accommodation.

28.11.2016

Fantastic. Great location. Friendly staff. Only issue, I couldn't figure out how to turn off bed side lights.

28.11.2016

Stayed here when we were going to see Jess Glynne at the Metro Radio Arena! Absolutely great location near all the popular bars and clubs. Also not far from the radio arena, costs us £6 in taxi each way. Parked at Dean Street Multi Story Car Park which only cost us a few pound over night because it's free from 5pm till 8am so from 4pm till 10am the next morning it was only £4.20. Plus it's literally a 2 minute walk to the hotel. The hotel itself was lovely, really modern and the reception staff were welcoming, the room had everything you need including a hairdryer and it was very easy to borrow an iron and ironing board from reception. Overall I would definitely stay here again, very good value for money.

28.11.2016

Excellent stay,very modern and chic hotel.Very good value for the money.Staff are polite and informative.I would be very happy to recommend this hotel to family and freinds. Thanks again.

28.11.2016

Clean and chic. Unfortunately as it is in the centre of the city there were some people coming back to the hotel very noisily which caused a disturbance. Towels too small and breakfast did not have option of skimmed milk but absolutely loved the ambience and the cocktail lounge. Staff very friendly and cocktails and bar staff great as is the location for city.

28.11.2016

Spotlessly clean rooms, pristine bed linen, fab walk in shower, lovely staff

28.11.2016

A great place to stay...girls at reception very helpful and welcoming. Rooms spotless the fire on TV when entering room was nice. No room service but went out and got something. Would stay again

28.11.2016

We stayed for 1 night, midweek. Reception staff polite and welcoming, hotel entrance and lounge areas are lovely. Lift to rooms easy accessible. Room was cozy and beds were comfy, nice touch with the fire display on TV and a nice little tea/coffee tray tucked away neatly. Shower was lovely, powerful and hot. overall we had a very pleasant stay and would defs stay again :)

28.11.2016

Very comfy bed. Great shower. Tea and coffee is always nice to have. Very central and stylish. Also great value at £59/night.

28.11.2016

The hotel was very clean and stylish, the staff were very friendly and helpful and the breakfast was a good continental. The only downside was the loud buzzing that came from the card socket to power the lights.

28.11.2016

The hotel room was too hot and it was impossible to turn down the heating leading to a very poor nights sleep. When this was mentioned to staff the response was "we have become aware of the problem with heat rising". I didn't realise this was something new, heat rising. I know it is a German chain but cold meats for breakfast is not my thing.

27.11.2016

A fabulous room. Made to feel very welcome and staff took their time to ensure a special night was made more special

27.11.2016

Maintenance... room too hot... air con didn't work... window wouldn't open... pillows smell dirty Some staff friendly, others unfriendly Cocktails very sweet... tasted like cordial not liqueurs All gone down hill since last stay

26.11.2016

Fantastic staff and great location. Breakfast is fantastic

26.11.2016

Generally good but cleanliness issues in bedroom. Bed sheet had strain, was ripped and had hairs in bed

26.11.2016

Very nice contemporary hotel. Wonderful design to make full use of the space in the rooms. Would like more choice at breakfast (Hot Food) Front Desk staff v helpful in putting all of our six rooms together in one corridor.

25.11.2016

Lovely clean, comfortable room & very central. Will definitely go back. Just needs mirror above desk/dressing table.

25.11.2016

I had an issue with cigarette smoke somehow being drawn into my room I can only assume through the ventilation system which not only was very unpleasant, it did leave a residual smell on my cloths. I would have also expected a bottle of water in the room.

24.11.2016

Excellent service; good size room and great location

24.11.2016

Beautiful hotel in the city centre

29.11.2016

Das Badezimmer war kalt. Sonst alles super.

25.11.2016

Sehr schönes Lage, leider kein eigener Parkplatz.

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