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Newcastle

9,1 out of 10
Outstanding

Results from 1700 reviews

Really impressed with everything about the hotel and the only fault I would mention was that the mugs supplied with the kettle and team/coffee supplies were not as clean as I would have expected.
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  • Breakfast buffet £ 9,50
  • Reception open 24 hours
  • Check-In Time from 03:00 pm
Further Rates
  • Event surcharge : £ 20.00 / £ 50.00 / £ 100.00
  • Rules on children : i
  • Parking : i
  • Pets : £ 5.00 per night / pet
  • Single : from £ 49.00
  • Double : from £ 74.00
Payment Methods
  1. Comfortable online payment
    convenient, fast and secure booking by credit card saves time at check-in

    • Visa
    • Eurocard/Mastercard
    • Maestro
    • American Express
  2. Payment at check-in in the hotel
    Apart from credit cards we also accept:

    • Electronic Cash
    • payment in cash

More Information

Address & Contact
More details

Whether you arrive by train, ship or airplane – the Design Hotel Motel One Newcastle is just a stonethrow away from Newcastle's Central Station, about 20 minutes by car from the harbour and lies within a distance of about 12 kilometres from Newcastle International Airport. Due to its excellent location the budget hotel Motel One Newcastle upon Tyne near Gateshead is the perfect starting point for business travellers and tourists alike. Newcastle's Central Station, the historic city center around Bigg Market, the Theatre Royal or must-see spots like Grey`s Monument are just a short walk away. Enjoy yourself in England's party-town and have a good night's sleep in your cheap design hotel Motel One Newcastle.

Here you can find all Motel One hotels in Newcastle:

Hotels Newcastle

Location & surrounding area

  • Newcastle airport
  • Newcastle City Hall
  • River Tyne
  • Piccadilly station
  • Theatre Royal
  • Central station

Public transportation

Newcastle public transportation

Train station: Central station

Route planner

Category

  • All
  • Comedy
  • Family
  • Festivals
  • Music
  • Arts & Theater
  • Sports
  • Tradeshows
Get tickets for all events at: ticketmaster

Reviews

  • Overall impression of the hotel

    19.1 out of 10
  • Results from 1700 reviews
  • Friendliness

    9.6 out of 10
  • Cleanliness

    9.2 out of 10
  • Reception

    99.0 out of 10
  • Lounge & Bar

    81.0 out of 10
  • Location

    80.0 out of 10
  • Room

    80.0 out of 10
  • Bathroom

    33.0 out of 10
  • Value for price paid

    9.1 out of 10
  • Quality of breakfast service

    9.2 out of 10
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  • Great North Run
    Newcastle
    Due to a trade fair/event in the vicinity of the hotel a 30 - 100 GBP surcharge and special cancellation policy (free of charge 3 days prior to arrival) will apply from 09.09.17 to 10.09.17.
  • Early Spring Bank Holiday
    Due to a trade fair/event in the vicinity of the hotel a 30 GBP surcharge and special cancellation policy (free of charge 3 days prior to arrival) will apply from 30.04.17 to 01.05.17.
  • Rugby League Magic Weekend
    Due to a trade fair/event in the vicinity of the hotel a 50 GBP surcharge and special cancellation policy (free of charge 3 days prior to arrival) will apply from 19.05.17 to 22.05.17.
  • Spring Bank Holiday
    Due to a trade fair/event in the vicinity of the hotel a 30 GBP surcharge and special cancellation policy (free of charge 3 days prior to arrival) will apply from 28.05.17 to 29.05.17.
  • Graduation Ceremony
    Due to a trade fair/event in the vicinity of the hotel a 30 GBP surcharge and special cancellation policy (free of charge 14 days prior to arrival) will apply from 12.07.17 to 12.07.17.
  • Ladies Day Newcastle Races
    Due to a trade fair/event in the vicinity of the hotel a 50 GBP surcharge and special cancellation policy (free of charge 3 days prior to arrival) will apply from 21.07.17 to 23.07.17.
  • Summer Bank Holiday
    Due to a trade fair/event in the vicinity of the hotel a 30 GBP surcharge and special cancellation policy (free of charge 3 days prior to arrival) will apply from 27.08.17 to 28.08.17.
  • New Year's Eve
    Newcastle
    Due to a trade fair/event in the vicinity of the hotel a 100 GBP surcharge and special cancellation policy (free of charge 3 days prior to arrival) will apply from 30.12.17 to 02.01.18.

Guest Feedback

The last 50 reviews

Recommen-
dation rate
98%
18.01.2017

I have stayed with Motel One Newcastle several times and like it more every time. The bed is just blissfully comfortable, the staff are wonderful, the location is ideal, the breakfast is brilliantly German. In the past my main reservation was that I found it very hot and airless and the windows could not be opened, but this time the window was unlocked and I could have fresh air, which made a big difference. I still couldn't make the heating system work though. No matter what I did with the controls the temperature never changed. If only you could fix this issue, this hotel would be perfect.

18.01.2017

It is really hot in the hotel but the air conditioning soon sorted that out, quite gutted the "king size bed" was actually two beds pushed together just sharing a quilt and sheet but the bed was comfy anyway! The shower is a rainfall shower and it's just amazing! The shower is soo spacious you can fit two people sitting down with there legs straight (we tried this to see how much room there was.. didn't shower together though haha). Everything else was perfect just a shame there's only one music channel on the tv and the radio channels don't work.. Defo would recommend though! Perfect location also

17.01.2017

Reception has been so helpful and provided me with a map and direction to Northumbria University. Thank you The room was nice and very clean. Enjoyed the coffee !

17.01.2017

The hotel was a joy to walk into. Beautifully decorated, highlighting the original features of the building. The lounge/bar area was lovely. I normally steer clear of hotel bars but this one I wanted to drink in as it looked so lovely. Breakfast was very good too, although the boys in the family would've preferred a full English. I thought the continental choices were all very good. I also like the fact that the toiletries in the bathroom were lovely and liked the fact they weren't tiny packages that are so wasteful. An excellent stay and will certainly book again when I 'm next in Newcastle.

17.01.2017

Very helpful and professional staff in particular Nick the Manager and Danielle the Assistant Manager, both helped to make a surprise gathering for my daughter a huge success. The overall ambiance within Motel One, first class, loved the whole experience..

17.01.2017

Overall had great experience. The only down point was rhat the room was so hot, even though temp in room turned off. But lovely hotel would tecommend to friends!

17.01.2017

Amazing value for money! Got upgraded for my boyfriends birthday. Nice modern hotel overall

16.01.2017

A real gem hidden away in the Centre of Newcastle . Feels like a much higher grade hotel . would highly recommend My only compliant was the Pillows .... :-(

16.01.2017

Wow absolutely fantastic!! Budget Hotel ?? No way this is bang on with what travellers want fantastic value, spotless, extreme comfort in every way from beds, linens, toiletries and breakfasts using such great quality products! Full English? No but honestly you would not want it when you see what's on offer. Great staff beautiful surroundings what more can I say ? A gem of a find in an excellent location. One very happy customer will be back for sure.

16.01.2017

Really impressed with everything about the hotel and the only fault I would mention was that the mugs supplied with the kettle and team/coffee supplies were not as clean as I would have expected.

16.01.2017

Due to weather restrictions the rest of our party were unable to make the trip to Newcastle. We couldn't rebook until the rooms were cancelled by one of the party that couldn't make it. Thankfully, Rachel on the desk was brilliant in assisting us with a new booking. Great room with a great view. Fantastic shower room! Great location for shops, bars, restaurants, historical buildings and St James Park. We looked at Trip Adviser and listened too the tips on parking (NCP needs a minimum of 6 hours booking and its the nearest), opting for the Arena parking at the back of the Arena. This has no free shuttle service. But when paying (inside the arena, 50m from car park), they booked a taxi for us, which cost £4 to the motel. Its secure 24hr parking, which is ideal.

16.01.2017

My first stay at Motel One and I was very impressed. Lovely helpful and friendly staff at check in and breakfast. My room was very clean and had everything I could want. Great breakfast - loved the smiley faces on the boiled eggs. Only slight negative was the noise from the next room, girls out partying until late but that wasn't the hotel's fault.

16.01.2017

Fresh and modern

16.01.2017

This is our second stay st Newcastle Motel One (we also stayed here 4 weeks ago), we were impressed with the first visit so decided to return. Overall our experience this second time was as good as the first, I would particularly like to mention the excellent service from Jose in reception!. However the negative point of this visit was the electrical system in the room. Everything was fine for getting ready to go out early in the evening, but when we returned that night we noticed that when the keycard was in the slot to operate the room lights the control mechanism behind the slot made a buzzing noise which was too loud to sleep with. We had to remove the keycard in order to get quiet sleep which meant that during the night we had no lighting available, making it difficult to visit the toilet in the dark ! I mentioned this when checking out and the guy on reception apologised and said others had complained of this and hopefully if we stay again it will be fixed. Note: were it not for the noisy electrical we would score our review much higher.

16.01.2017

Very good for money but room was very cold !! X

15.01.2017

Lovely hotel, with friendly staff who sorted a few problems out straight away! Great location and the hotel itself was very modern! The only criticism is the duvet cover... it was open at the bottom and kept riding up as there was nothing to secure it Other than that, I had an amazing stay and will be returning this week.

15.01.2017

Fantastic hotel, staff are very friendly and helpful.... I don't stay in any hotel but this one when I'm on business in Newcastle. Iv recommended to friends and other colleagues too.

15.01.2017

Staff were absolutely amazing and the most friendly member of staff, he had a dog with us which turned out to be an amazing place for him as all members of staff were amazing animal lovers and even had a play with out puppy. Rooms are immaculate and very clean with incredibly comfortable beds. Breakfast was very good and fresh every morning with a decent selection of paistries and cereals and plenty of juices to pick from. Definitely recommend this hotel to stay and will definitely will be staying there again.

15.01.2017

As always a great place to stay, staff fantastic Only feedback would be "fresh fruit" salad for breakfast was tinned fruit - which was a little disappointing.

14.01.2017

Excellent facilities for a 3 star hotel. Great location. Some parking arrangements like a discounted parking vouchure would be a great help. Clean and nice ambience.

14.01.2017

I booked a king size bed however I was given a room with two single beds pushed together and two single duvets. I was offered an alternative room but declined as it was late. I did accept the offer of a king size duvet. The staff were helpful throughout.

14.01.2017

Very warm welcoming staff who really wanted to help out when there was any issues. To be a more environmental friendly hotel and to even be able to lowering your prices to get more customers you should do as almost all hotels in Sweden do. If I leave my towel on the floor it need to be changed. Not otherwise. Thank you for a pleasant stay.

13.01.2017

I love this hotel. It's clean, modern, comfortable. The staff are super friendly and helpful. And what a great location.

13.01.2017

First stay of 2017 and as ever it just gets better! I've stayed weekly at Motel One Newcastle since it opened in 2016 and cannot fault any aspect - the whole team are a credit to the Motel One brand and to Newcastle!

13.01.2017

Your receptionist was very friendly and helpful, she always had a smile on her face and was very welcoming. The bar service was good and he was always friendly and attentive.

13.01.2017

Noisey air conditioning. No electric socket near my bed. Not a pleasant stay despite being told it was a premier room. Will not book again.

13.01.2017

A top rate choice in central Newcastle with good prices, helpful staff and easy access to transport links. Rooms are clean, bright and wiry usual facilities. Optional breakfast with early and late entry : exit options. Gwesty dosbarthath cyntaf Staff cwrtais Iawn Prysiau rhesymol iawn Agos ir ddinas a siopau Ystafelloedd glan

13.01.2017

Reception and welcome heartily warm - first visit and it felt good.

13.01.2017

It was as it always is - very welcoming- the staff are great. Clean comfortable and the rooms are quiet so one gets an excellant night's sleep. The food and drink are fine and excellant value for money! Where would any one want to stay other than Motel One?

13.01.2017

Loved it. Stayed with my 10 year old son. My 5 year old is non verbal autistic and commands my time so once every 2 months I treat my other son to a day out and stay in Newcastle overnight. Perfect time together. Rooms are modern, big tv's and so clean.

12.01.2017

Initially we were assigned a room with an overpowering smell of cologne that wouldn't dissipate. The amazing staff were helpful in finding us another room on the same floor without the cologne smell. Sadly that room's air quality was not great - very hot despite it being January. We were given a room in the heritage section which was excellent. We will request a heritage room on our next stay as the hotel was good.

12.01.2017

Absolutely fabulous, our go-to brand. Great central location, gorgeous interiors, lovely staff and of course amazing value. I've stayed in 4 and 5 star hotels that simply cannot compete with the motel-one offer! Everything is just lovely. My only teeny weeny sigh is the pillows. i kind of get you can't offer down ( allergies?) but the small polyester cushion size pillows were too hard and to be honest a bit uncomfortable, sorry. Do you offer a pillow menu like other chains (for next time) ? See it as constructive criticism, otherwise it's 10 out of 10 (or bring your own pillow).

11.01.2017

What a lovely oasis in the heart of Newcastle! Friendly helpful staff, lush public areas and spotless comfortable rooms. All at a very reasonable price I would highly recommend.

10.01.2017

One of the best, cleanest and happy staffed city hotels I've stayed in across Britain. Highly recommend and will look forward to another MotelOne stay

10.01.2017

Stayed at motel one on New Year's Eve with our 2 small children. The hotel is in the centre of the city which is fab to access everything we wanted to do. The hotel staff were fantastic with our 2 boys which totally made our stay! We also thought breakfast was great, only continental but lots of choice and lovely and fresh. Would definitely stay here again

10.01.2017

Really nice, in a central place and great staff.

10.01.2017

The hotel is in an excellent location for Newcastle city centre. The reception staff were extremely friendly and helpful. I would definitely recommend staying at this hotel, and will be booking again!

10.01.2017

Great hotel with a perfect location and wonderfully helpful and friendly staff. Would most certainly recommend stay there again.

10.01.2017

Brilliant hotel. Lovely room. Juan on the reception was very cheerful and helpful.

10.01.2017

Lovely hotel, fabulous customer service and excellent location. My only criticism is that the room was slightly too warm, even when air conditioning on, and may be useful to have a bin in the bedroom rather than just the bathroom.

10.01.2017

Great location. Friendly staff. Beautiful hotel. Comfortable beds. Only drawback was a lack of parking.

09.01.2017

We made our first visit to The Motel One Hotel between the 5th and 7th December 2017. We only just heard about this hotel chain and decided to give it a try. We found it to be very clean and comfortable and our room was very nice with all the facilities required. The hotel employees were all very helpful, pleasant and courteous and went about the hotel in a happy and cheerful manner. The hotel seemed to be well run and The Manager was always available and appeared to keep his finger on the pulse. We will certainly use it again.

08.01.2017

Great hotel, quiet for city centre location. compact rooms but high quality furnishings and good shower. Bed comfortable. Bar area hugh and lots of comfortable chill out areas.

08.01.2017

The man on reception was very cheerful and pleasant, the hotel itself was stunning absolutely beautiful in infact. The only reason I couldn't give a 10 was the heat of the room, I woke up believing I was in the Caribbean and was extremely disappointed when I looked out the window and remembered I was actually in Newcastle. I would definitely stay again and will be recommending to friends and family. Thankyou for a WARM (get it?) welcoming stay.

07.01.2017

A great hotel to stay in for a couple nights leisure trip. Room for myself and my boyfriend was very good. Impressed by how much there was in the room even though it was compact. Great bathroom too. Staff were all pleasant and will definitely book again at a Motel One hotel.

06.01.2017

really enjoy our stay . staff are friendly and helpful . good position , but no parking nearby .

06.01.2017

Lovely hotel looks really good inside & out, really helpful and friendly staff, limited choice for breakfast however I was more than happy with what I had, nice room but pillows were awful!! (PS; I believe you've spelt travellers wrong at the bottom of this email! Lol

05.01.2017

Gorgeous decor, rooms were fab and the bar and seating area was cracking. Perfect location - shops and restaurants on the doorstep :-)

04.01.2017

Staff very kind and helpful. Rooms were spotless and great location, close to all the bars and restaurants. Would defiantly stay here again!

09.01.2017

Alles gut; geschmackvolle Einrichtung

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