Motel One Innsbruck
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Very good
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The location n room was very good. Please keep hand lotion & hair conditioner in the bathroom
The corner room overlooking Innsbruck was just a miracle. Quite tiny room but good design. Very comfortable bed. Bathroom amenities were great. Breakfast with fantastic huge selection with breathtaking view. Location is impeccable at the Central Station. Kind and professional personnel at the reception and in the Bar. Also loved the Bar's design and cocktail choices without alcohol. I highly recommend this city hotel for all kind of travellers.
All perfect
Quiet and clean. Welcoming and modern, although the rooms aren't large. Spectacular breakfast.
Awesome! Room and accommodations were terrific. The 13th floor bar is a definite bonus. The front desk staff was outstanding. We arrived early and fortunately a room was available. The gentleman who helped us was super helpful in recommending restaurants with traditional Austrian food and other things nearby. We would absolutely stay again.
The hotel is great and well situated next to the main train station. The only problem we had this time was that the air conditioning wasn’t working in our room the first night and Innsbruck had a high of 33 degrees celcius that day. We reported this to reception and luckily the problem was solved the next day. As a corporate member, doing quite a bit of business these past few years with Motel One, I would have expected a comped breakfast or at least a bottle of water due to this inconvenience. Another thing was that our room was not cleaned very well on the last night and no fresh towels were provided. The hallway outside our room was also full of crumbs that were not vacuumed during the length of our stay (4 nights).
Very small room + we had a room at the corner and the AC was not sufficient to keep the room cool. I think it was at least +25C in the room, even we kept the curtains closed for the full day. No parking and the partner parking where you receive discount was full so needed to pay full price in another parking. Great view from the room and breakfast area
Great location brilliant staff great views only downside paid extra for a with a view I dont think i got it.
While the balcony/bar area on the top is nice on the evenings,it does give the impression of a lack of atmosphere when you enter on the ground floor at the small reception area . It gives a different feeling to other motel one entrance areas,a lack of personality and atmosphere we have felt in others. The small but important issue for most travellers nowadays,is the ability to connect their Android device or a stick device to a hdmi output on the room tv. This is not the case in any other Motel One we have enjoyed.The tv was a new Samsung,but no facility or option to connect anything,i think this is a big step backwards. It would allow your guests from around the world to have more of a choice when in the room,and a feeling of home from home if allowed to access these options,and it would not cost anything as wifi is included. At one point both of our keys would not work ,to either access the room,the lifts or worse,the floors from the stairwell,this is a major safety concern in my opinion. If power to the building or systems took place ,could people who were to use the stairs to evacuate then access lower floors ? It was not possible when BOTH of our room keys would not work. Motel one is always super clear, and reasonably priced in general . I had booked 5 nights in Munich ,and during the 5 days we decided to travel to Innsbruck,so I booked a room,while already having paid for the 5 After arriving ,and after paying for a room,160 euros for the Special One, I was under the opinion I would receive a corner room with a view .I did not,i received a normal room as far as i am aware,I then received a discount offer on the app,not via email ,if i wished to make another booking. This would have been much more appreciated if i had received this before i had made the booking for Innsbruck,and also via email not just on the app,but i am not clear on the terms and conditions of this particular offer. To sum up,room keys should not stop working to access,rooms ,lifts or exits ,stairs at all times It should be possible to connect to the in room tv/media via , android/cast hdmi etc Any offers should be available to you as a Beone member, ie, on website or email not just via an app , especially if you have already had a booking on the same date . We only use Motelone while traveling in Germany, Austria ,Ireland, Uk and plan to in Poland and other destinations,we recommend it to all our friends and families .
Pros - Room looks new and is considered clean. I had a corner room and absolutely love the view 😊 Staff are polite and helpful. Location is great as it’s next to the hbf. Suggest areas to improve - bathroom has no ventilation and the entire bathroom was moist after each shower. Shower area has no door and the toilet floor was all wet no matter how I tried to angle myself. While I managed to borrow one from the reception counter, suggest to place an electric kettle and proper cups/glasses in each room as I may not be lucky everytime. Overall, my stay has been a pleasant experience and would highly recommend this hotel.
The only thing that could be better is bigger tables at breakfast.
Mobile key via phone is great but does not work in the elevators- so it is useless basically
Amazing experience i had the pleasure to spend a few nights in the location in berlin so I had to book again for my trip to innsbruck. The hotel is really beautiful and the staff is kind and professional I will definitely try other locations
The air conditioning was very poor. The water pressure was very poor even on boost mode. On the plus side the roof terrace was incredible so it was disappointing both the former points let it down. Staff were beyond friendly.
Good quality and service. I only stayed one night, so I couldn't check the room cleaning. Awesome views from the top bar/restaurant/breakfast room. Excellent reception service on arrival. Friendly staff overall. Conveniently located beside the station, although trains start circulating at 6am and you can feel them from the room facing the tracks. Room is quite tiny and so is the bathroom. Quite limited breakfast choice. Coffee is good.
Parking options (map/directions), opening hours of reception, bar etc on website of the choisen Motel One location would be helpful
Great location and nice, modern hotel and as expected when staying with HotelOne which I have done numerous times. However they need to fix the fruitfly problem on the top floor. There were flies all over the breakfast buffet, on the ham, on the juice dispencer. I had a fly in my cocktail the evening before even. This is just a cleaning issue and should be relatively easy to fix. Rooms feel a bit cramped and small compared to the relatively high price, but acceptable, but view from 10th floor was great. So overall happy with my stay.
First room, AC did not work. Second room the safe didn't work. Third room, all Ok. We were given complimentary breakfast and drinks. My drink, the glass broke. But despite all that, I would like to thank Amro and, I believe was the head of room service, for their efforts in trying to help and get things resolved quickly and they did.
Nice view but room is too small for family, the water temperature is unstable when having a shower
The rooms are very small and the air conditioning was not particularly effective during the very hot weather. The views from the rooms and rooftop bar are spectacular.
I have been staying at Motel One every time I have a business trip to Innsbruck. All basic necessities are provided, rooms are clean and comfortable, staff is extremely friendly and the rooftop bar is the highlight! A definite recommendation.
10/10 – Exceptional Stay at Motel One! I had an outstanding experience at Motel One and would absolutely give it a solid 10 out of 10! From the moment I arrived, everything exceeded expectations. The staff was welcoming and professional. Check-in was smooth and efficient. The room was modern, clean, and thoughtfully designed—stylish without being overdone. The bed was extremely comfortable, and I appreciated the high-quality linens and pillows. Despite being in a central location, the room was very quiet, ensuring a great night’s sleep. One of the standout features was the lobby and lounge area—it had a chic, boutique hotel vibe and was perfect for relaxing. Location-wise, Motel One couldn’t be more convenient. Everything is within easy reach. I will definitely stay here again and recommend it to anyone looking for a reliable and stylish place to stay!
Tolle Bar.
Air condition was not working correctly so the ventilation ran the whole day and night. We couldn't sleep so we went downstairs to the reception but they couldn't help us. Also the drain in the bathroom was blocked and the water tap was broken. On the linen there were hairs and spots on it.
A nice hotel for a short stay in Innsbruck. It’s near the railway station and yet within walking distance to the Altstadt.
We booked this hotel specifically for it's location next to the train station for an early trip the following morning. The location was perfect, right next to the train station. But we were pleasantly surprised by how good an experience we had. The staff were friendly and helpful. We got a corner room with amazing views of the city. It was small, but clean and comfortable. The views from the rooftop bar were amazing. it was a short walk to the downtown area. This hotel surpassed our expectations.
Not the usual friendly staff at the front desk, disappointing.
Amazing views from the hotel!
Everyone and everything was wonderful the only negative was no air conditioning the room was warm
I felt comfortable and taken care of from making the booking till check-out. The staff was very professional, friendly and helpful. Thank you and keep up the good vibes 😉
Fabulous location, friendly staff, great breakfast with a view and comfortable room.
The view makes up for a lot. Only the breakfast buffet is rather meagre, which is acceptable but could be improved. There are pre-made industrial mueslis, none to put together yourself. However, the coffee and tea machine could really be improved. Apart from a sour taste and an intensity as if the coffee beans had been carried miles away, it cannot be described as coffee. This is probably due to the focus on overseas guests, who drink more “Gschloderwasser” than coffee. Perhaps the machine could be adjusted so that an espresso can at least be approximately identified as such. Unfortunately, no attention is paid to regionality at the buffet, which is regrettable. Service staff have their own personal attitudes, which you almost get used to. Depending on “rank” - the lower the rank, the friendlier. Otherwise, we can really recommend the hotel. Very clean rooms. Easy to check in and out. Very friendly reception staff.
I have been guest of Motel One since its very beginning at Munchen East. I have stayed at least at 10 different locations that I now remember of, in several cities more than once. Breakfast was always very good, though it recently became pricey at 17,90EUR. Two days ago in Innsbruck there were no warm servings. Everything was cold. No scrambled eggs, hot potatos, bacon, at least not to be seen from the breakfast area. The only hot servings were coffee and boiled eggs. This is not acceptable. At the very least, customers should be informed about it beforehand. It is by far not a breakfast of the kind that travellers expect from a hotel in this price class and for a price tag of about 18 EUR. In the future I'll check about the breakfast beforehand.
Our stay at one motel was very pleasant.The room was clean with a very nice view of Innsbruck.Fast access at the train station which was literally 50m.We will be visiting again.Thank you for your hospitality and for your services
Very friendly and courteous staffs in all hotel areas. I had left valuable jewelry in the room safe if I left, which was then returned to me with confidence. That was really great!
Tolles Stadthotel mit super rooftop Bar
Special shoutout to Amor (not sure if the name is correct, he is from Syria). He helped us with prompt check in and took care of our requests very well
In addition to the hotel room we have booked the meeting room. In the meeting room the AC was not working, as a result the hotel provided three fans. those three fans only circulate the warm air, there is no air exchange. After the first day, in the morning when we arrive at the meeting room, the room was not cleaned, coffee machine was not checked, no water and milk for coffee refilled. Heavy prices for above. We thought to come back in June. With this experience we will look for alternatives
Good as always. However the category “special one” did not feel different from the usual room. Even more so, the 6th floor towards the train station was rather noisy.
Excellent location, rooms to best MotelOne standard, spectacular bar/breakfast area with mountain and town views
No advice on breakfast times or place No advice on top floor bar Checkout she just threw keycard in to A jar No thankyou or nothing Totally disgusted with reception 😒
Gutes Businesshotel
Great Motel-One standard as always; fabulous location and nice views from the bar; upgrade to "room with view" not worth it though and a bit pricey for the small MO rooms
Service was great as usual, the view is stunning. The room was a bit on the small end (especially given the higher price of the view variant) but the view was incredible as said. The breakfast could use a vegan yoghurt alternative and please use different vegan milk alternatives, they were really "watery". We would recommend Alpro for example.
super
Great location, views and staff.
Great hotel with a friendly staff and an excellent location.
Loved it! Could not fault the hotel, its facilities, location, room. All fantastic & value for money.
Reception team and room facilities/bathroom very good. Room was noisy as there were a number of alarms went off during the night - think these were from the railway station rather than hotel though? Bar staff very unfriendly, poor service, which is very disappointing as bar area looks good and reasonable drinks selection.
Excellent friendly and competent reception staff. Very comfortable bed with high quality bedding!!
Gallery
Everything you need at a glance
The perfect meeting room in Innsbruck:
Capacity: 10 people
Equipped with: TV, flip chart & conference case
Drinks/catering can be booked separately
Price: EUR 290 per day, EUR 190 half-day
Location and surroundings
6 Design Highlights
Of course there is much more to see in our hotel in Innsbruck but these six highlight give you a taste of what awaits you in Tyrol.
Slope Stormers
From the lobby to the lift in just 20 minutes?
No problem in Innsbruck - here, winter sports enthusiasts of all kinds have plenty to choose from in the immediate vicinity.
Hotel Innsbruck
The big city village
Welcome to the most urban village in Austria! Did you know that genuine Tyroleans affectionately refer to Innsbruck as an ‘overgrown village’? And rightly so, because the fifth-largest city in the ‘Alpine Republic’ combines big-city flair with rural idyll. Shall we prove it to you? In our Motel One Innsbruck, the big city village is at your doorstep.
Alpine chalet in the urban jungle – your hotel in Innsbruck
Good news! There’s no need to scale the Nordkette if you want to make yourself at home in an Alpine chalet. No, this Alpine chalet lies in the heart of the city. Your hotel brings the mountains to the valley, right next to the central train station. Snuggle up in a velvet armchair and warm yourself by the crackling fire. See for yourself: the flatscreen in the lobby is just as rustic and cosy as a real Tyrolean tiled stove.
All you need is a drink. Treat yourself to a refreshment from the bar, lean back in our rustic country-style sofas and enjoy the view of the Nordkette. And, since we can’t actually move mountains into our design hotel, we’ve simply recreated the beautiful forces of nature in trendy fine arts style on the glass façades of our lobby. One thing is for certain – you’ve never experienced the Tyrolean Alps like this.
In the mood for the real thing? You can experience the mountain range up close and personal right outside our affordable hotel. Like an attentive guardian, it surrounds the valley – from the New Town to the Old Town.
Speaking of the Old Town, Innsbruck’s narrow cobblestone alleys and decorative half-timber houses are also just a stone’s throw from the hotel. Take a leisurely stroll through the historical centre, pay a visit to the Baroque Cathedral of St. James and take a selfie in front of the Golden Roof, Innsbruck’s smallest and greatest treasure. Hungry? A serving of Tyrolean Speckknödel, or bacon dumplings, and “Kiachl”, a traditional doughnut, will fortify you for an eventful foray through the big city village. Because Innsbruck is not done with you yet – not by a long shot. You already know its lively urban side. But what about its calm and natural side?
At the feet of Tyrolean nature – your hotel in Innsbruck
How does it feel to fly? Now you can find out. At the Bergisel ski jump, you can reach for the sky. Even from a distance, the slender steel giant by architect Zaha Hadid sparks a thrill. After getting your adrenaline kick, bring your racing heartbeat back to normal with a cup of coffee and a slice of cake in the Bergisel Sky restaurant. The Innsbruck Nordkette cable car takes you even higher. The panoramic gondolas offer you a breathtaking 360-degree-view of the jewel of the Alps. And who knows? If you look close enough, you might even spot an ibex or a marmot during your journey. After all, what’s that they say? Tyrol is the home of the ibex and the marmot.
