Motel One Frankfurt-Messe
What our guests say
Very good
Overall rating from 3,951 ratings
Friendliness 9.5 of 10
Cleanliness 9.2 of 10
Reception 9.3 of 10
Lounge & Bar 8.9 of 10
Location 9.3 of 10
Room 8.7 of 10
Bathroom 8.6 of 10
Free WiFi 9.1 of 10
Value for money 8.5 of 10
Breakfast service 8.6 of 10
All perfect, staff very friendly. Only, room too cold and temperature not adjustable.
Toller Service an der Rezeption
Room was clean and well maintained. Bathroom was modern but a bit small. Shower was very warm and powerful. Don't know why you just give a single duvet on a double bed. Breakfast was poor - limited choice and no where to sit. I wouldn't book a breakfast if I stayed again.
Nicola, who was at breakfast area, was so kind and friendly. He gave me a good vibes in the early morning and I could start my both days in the happy way ;)
Nice location, very central and I really liked the Hotel
The only negative point was that breakfast was served in the hall due to lack of seating in the room.
- horrible matrasses, blankets didnt even cover the full bed (too small) - breakfast was in hotel lobby with very small and low tables (too much trouble to set up enough real tables?) - very limited breakfast... no bacon or fresh baked eggs?
I am a big fan of MOTEL ONE hotels. Stayed always in this chain hotels all around Europe. First time i am facing this kind of thing. I was in the room full day, so the other day i was out for MEsse show, and request a cleaning. In my room, in the bathroom the cleaning person scattered my personal belongings such as parfumes, shaving cream, hari gel, etc., including my toothbrush. Everything was a mess. I'd put my toothbrush in a cardboard cup so it wouldn't touch the counter, but the way I found it wasn't a pleasant sight. May be the cleaner was in a hurry did not have time enough, and he/she could have forgotten the mess. The rest as always I am fine.
Convenient location - across from the mall. nice atmosphere. The tiny room was clean. Bed was ok. 2 different size pillows. Bathroom is very tiny. So sad-No hot water cooker or coffee machine in the room. You can get food at the bar even late at night. It’s just a Toast (could be a bit nicer prepared) but helps if you arrive super late and nothing else in the area is available anymore. Parking is a mess. Not enough space and if the garage is full, there’s no other location to park other than the expensive mall. And you’d have to walk all the way around the mall once it’s closed. We’ll probably come back when we know there’s no concert or exhibition at the convention center. It was just too crowded. But that’s a good sign I guess. 😉
We had a very pleasant two-day stay at MotelOne Frankfurt Europaallee. The staff were consistently friendly and competent, the location is attractive and convenient, and parking in the garage was readily available. We thoroughly enjoyed our stay and can highly recommend this hotel.
Generally, a good experience but there are important buts: For breakfast service no warm options just boiled eggs does not count) is not acceptable, especially german staples such as potatoes, scrambled eggs or omelettes, warm pastries, sausages and bacon SHOULD be included. Rooms could be better
Very pleasant stay. Very efficient and friendly service.
Great stay. Good room, excellent breakfast, super bar, and extremely handy for the marathon start/finish. Alles gut!
Great location, room was perfect and checking in and out was seamless. Could do with offering more than just sandwiches and crisps at night
Good value, nice shared spaces, very nice breakfast. Disappointed not to have a kettle in the room for hot drinks.
Especially the Italian man at the breakfast was amazing. He was so energetic and joyful, that it help me to start into the day. And the breakfast itself was very good. A lot of vegetarian and organic options.
Nicola and Andrew were amazing, so kind and professionals!!
For the location, the price, and the Motel One brand, I expected a much better experience. The room was fine; clean and tidy, but quite basic. The shower only had a single 3-in-1 body wash/shampoo product, with no separate conditioner or moisturizer provided. The biggest disappointment was breakfast. The selection was very limited, with only a few basic options and no scrambled eggs!!! Overall, it felt quite minimal and not up to the standard I expected from Motel One!
Alles top!
Very pleasant as always
everything ok - like everytime But the ail receipt didn't arrive
great lobby... great staff... maybe a tiny bit more in the room for the business traveller... ? a safe? more hangers?
I recently stayed for 3 nights and found the hotel to be really good. Friendly staff who were very helpful, a good choice at breakfast even though the hotel was still being refurbished and high levels of cleanliness. The only improvement would be if there were tea and coffee facilities in the rooms.
the room is very Basic there are no minimum facilities available like hot water kettle or tea bags no cupboard for cloths..
super lovely staff
Everything fine, execpt for AC not working.
Alles war perfekt
Construction noise is unsupportable and on top requesting standard rates - a NOGO!!!!
Generally a mediocre hotel. The beds were amazing as was the bathroom very good, although small. The carpet was relatively dirty and the room was small. The location was easily accessible and in a good spot for trips to the centre, as two metro lines were close by and many trams. The reception was just typical but there to answer questions! Overall I would stay again
The staff is very nice and tries to make your stay as comfortable as possible considering the renovations.
Got a super small room even if we were 2 people, a single blanket, AC didn’t work at all. So we had to cancel the remaining days we had there and move to another hotel.
I’ve stayed at your hotels in different cities and locations before, and I was generally satisfied with them as well. But the team here is truly outstanding. Many thanks to each and every one of them.
Happy as always. But due to the ongoing renovation, the lounge and bar was not available. No problem with that as it was announced. But 20 EUR for a reduced breakfast (croissant & coffee) makes me reducing the promoter score.
Great budget friendly stay. Right next to the mall with everything you need and you can get around Frankfurt easily as there is an U-bahn, Sbahn, and straßenbahn stop. Breakfast was lovely. I like the concept of the smaller room to save money but still be in a perfect location.
clean room. little small, but everything there (basics) no fridge, no waterheater
Best of the Best der gesamten Motel One Gruppe.
Very bad value for money. It was way overpriced considering the size of the room and the general quality.
War super
Suggest adding a Safe to the room. Also more glasses for drinking etc.in bathroom. Also bathroom door does not stay open without blocking it with an item. This is annoying when in such a small space. Having the door open allows steam out and adds a feeling of space... Bar staff do not seem very happy - not many smiles....Breakfast staff very friendly and reception was fine...
Super Team
It is conveniently close to the venue. The staff is very kind and professional. The breakfast was good, as were the bar drinks. The bed was comfortable, but the comforter was too small for the bed. I missed a night-table or shelf, for putting my phone / jewelry / water bottle on. I missed a safe. I missed toiletries: hair conditioner, and body lotion. It was a good stay which would have been a little more comfortable with the last three items.
The overall experience is always very good. Rooms were cold, as the overall hotel heating was disconnected, this was a bit uncomfortable.
One of the ground floor Bar personal (stronger person) was very unfriendly and aggressive in his behavior in different occasions and with different guests.
A very special mention to Nicolas at breakfast what a gem! He can teach more of the team to smile especially reception. Location is great. With the high charges over fairs, there should be a bottle of water in the room. It would also be good for some light voile curtains for some privacy in the room when curtains are opened for natural light or when opening the windows for some fresh air.
The mini par and kettle will be a great improve
My room was not cleaned and the towels were not changed. The air conditioning didn't work. My room on the ground floor was particularly noisy due to its proximity to the lobby room. Totally unsatisfied this time.
All things were ok but so many problem with parking, at 9:30 pm was indicated as free places but was completely full, receptionist gave me the opportunity of another parking but I’ve paid 45€/day…
Hello, I would like to say thank you for the stay at you hotel. Everything think was great, especially the service and the staff at your hotel, particularly Nicola.
The staff are very friendly, the room is clean and welcoming. I recommend it to everyone!
Lovely hotel in a great location. Our room faced the front of the hotel and we didn't hear a thing at night from outside. Friendly staff and easy check in and check out. Would definitely recommend it to friends and we would stay again.
Gallery
Everything you need at a glance
- Parking spotsMore information under directions
- Free WiFiThroughout the premises
- Stay in parents’ roomFree for children up to 12 years old
- Quick Check-inFor beOne members: save time with our convenient advance check-in option
- Drinks and snacksDiscover our wide selection at the One Lounge
- Pets welcomeContact the hotel directly
- Great locationStay somewhere special
- Hypoallergenic Pillows & DuvetsEnjoy sweet dreams in quality bedding
- My Service OptionOpt out of daily housekeeping – to help our environment
Our rooms
The One
- Room size 16 m²
- Queen-size or king-size bed (160-180 cm)
- Granite bathroom with rain shower
- Free Wi-Fi
- flat-screen TV
The One with a balcony
- Balcony
- Room size 16 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
The One with a terrace
- Room size 16 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
- Terrace
The One accessible
- Room size 16 m²
- Queen-size or king-size bed (160-180 cm)
- Granite bathroom with rain shower
- Free Wi-Fi
- flat-screen TV
Location and surroundings
Hotel Frankfurt Messe
Our Motel One Frankfurt-Messe is all about the financial and business metropolis in which it stands – in other words, it's about money. This is not limited to our usual affordable room rates: the design of our One Lounge is based on financial markets and big bucks. Our floor-to-ceiling LED wall reflects the theme of the exhibition city: "Encounters – Humans – Motion". Our attractive, finance-themed décor will certainly take the edge off your hectic business day. The classy designer furniture, cleverly arranged after stockbrokers’ seating layouts, beckons you to sit back and discuss the world of global finance over a tea or a tipple. Start your day with a healthy breakfast in the morning or enjoy the pleasant atmosphere and a glass of wine at night.
Thanks to the convenient location of our Motel One Frankfurt-Messe, your trip to your business appointment will be a matter of minutes: the entrance to Messe Frankfurt is within 300 metres of the hotel, and the Europaviertel with its conference centres is within easy reach as well. Even with a packed schedule, you will still find time for a leisurely tour of the city, shopping on the Zeit boulevard and sightseeing at the Römer. Fans of classical music and performing art will also appreciate the location of our hotel: it is a perfect base for an unforgettable evening at the famous opera house.
