Motel One Zurich
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Excellent
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I booked my hotel rooms well in advance and at time of check-in I try to book again to see if there’s a price difference and there was a Fr.80 price difference the gentleman at the front desk did not honor the new price he still charged me the same price as I booked Months before. The In room amenities were at bare minimum like a budget hotel in North America. There was no phone to call the front desk. There was no iron or ironing board in the room. I had to physically bring it up myself. Nobody would bring it up there was no conditioner for hair in the bathroom. The air-conditioning system did not work at all.
I stay regularly at Motel one Zurich. There is only thing I would improve: a very basic gym room. Rubber floor for body weight exercises would be suffucient
We made a group reservation for 10 people / 9 rooms. From the beginning of the process to the point of check-out, we were approached as both guests, and in a way, as “old friends.” We were in Zurich for an international study visit via the Embassy of Switzerland in Washington, DC. The service was exceptional. We will absolutely recommend Motel One Zurich to our colleagues and friends. -Natalie Branosky, CEO, International Knowledge Exchange
Atef is a great host/bartender! He made us feel welcome right away. Made the best drinks and gave us the best recommendations for our trip!
Thank you Anastasiia, great service. Very professional and kind!!
Location was great and staff were amazing. The hotel was clean. Kettles in the room or even a small fridge would be good in the summer months.
Amazing stay! I usually stay in Sheraton, Hilton, Marriot, etc. But those are beyond expensive for Zurich. This was comparable to a Courtyard Marriot. The amenities in room are limited (no coffee, fridge), but it was quiet, clean, the mattresses were firm, good water pressure and the hotel breakfast / bar area and staff made up for it! And to be honest - Marriot and others have cut back on room amenities as well!
A lovely stay- great location. The staff were amazing especially with my toddler. They couldnt be more helpful or kind. Great bar and breakfast too
Jeff is a sweetheart
Bad night..little sleep... Uncomfortable bed..soft both sides ..big hard lump in middle....so could not lie on back....
We felt so welcomed and cared for by Jeffrey. From the moment we walked in to the greetings each morning and throughout the day, he always had a great smile and addressed us by name even when just passing by in the lobby! What an amazing and kind professional! We will definitely be back!
Anastasia’s is just WONDERFUL! So lovely and caring that each of us gets the perfect drink and has the perfect experience! We feel so lucky to be here having her take care of us!!!!!
Anastasia is amazing! She makes incredible drinks and is super friendly.
Anastasia was excellent!!
The staff are super attentive and friendly, especially the bar staff. I would highly recommend this hotel.
Very professional staff at reception and service.
It would be great if there was a kettle in the room
We have had the best stay in Motel one! Everyone has been so friendly and accommodating. I was travelling with my children on my own and all the staff have been super helpful and friendly!
Great service, clean and quiet. Recommend!
Excellent hotel, great location, friendly & helpful staff
I want to thank Lorenzo and Luna for being so attentive, for being so responsive to the express and unexpressed wishes that made every night at the bar so enjoyable! I was enchanted and had my breath took away after long days exploring the city, they made me feel i am part of the hotel providing instant and seemless service that feels magical finding always a way to make my wishes come true!
Very nice and comfortable
Hotel and room were clean and modern. Only reason I rated the hotel a 9 was because of the front desk staff. They were rude and not helpful at all.
Lovely stay. The staff are so nice and friendly. Rooms are lovely and comfortable. Particular kudos to Atef and his team at breakfast. They were lovely.
Inadequate air conditioning in the room was my only issue.
Anastasiia the best of the best! Thank you 🥰
Only problem was the hair dryer in the bathroom. The surface of it was peeling off which makes it look like it is dirty.
Great location, wonderful breakfast, kind staff, clean location. Atel (I think his name) was particularly brilliant and welcoming
Monica and lorenzo were very attentive
Monica and Lorenzo were very forthcoming
Monica & Lorenzo where really kind and friendly.
great bartenders amd drinks
Everyone at the hotel was very nice. Anastasia at the bar is amazing! She greeted us so sweetly every time she saw us and served the most delicious iced coffee. Definitely go say hi to her!
I’ve had a wonderful stay at Motel One. Atef has been really kind and welcoming, as well as Alex and the guys at Reception helping facilitate my checking in and some issues that arose. The room has been great, it’s a lovely place to work inside and in the courtyard, and the air conditioning has been so appreciated in the heatwave! I’ll be back.
Enjoyed our stay had no negative experiences ,reception desk were helpful with any questions we had about eating out. We would be very happy to recommend this hotel.
Atef and all the breakfast-time crew were very courteous and provided excellent service. <3
Atef and his team delivered good food with excellent service. I hope to return in the future.
Atef was truly outstanding. He takes excellent care of the customers, manages the house staff with kindness and integrity, and truly goes out of his way to make sure the breakfast is a great experience. We would love to come back. What an incredible time. Thank you to Atef for everything!!
Most great! Some scrambled eggs or bacon would be nice. Extremely great staff. Atef was great, as was Jeremy and Xiori at check in. All went above and beyond.
Very friendly staff:Anastasiia
We had an amazing stay at motel one Zürich, the location is perfect and facilities very nice for a reasonable price. The staff were attentive and friendly, specifically Jeffery who was kind enough to help my mum when she wasn’t feeling well and made her feel very cared for and better, he is very kind and has amazing customer service.
As always, good!!!!
Jeffrey is an amazing guy, incredibly friendly and full of smiles. Loved the service and hospitality here!
Hotel was amazing to stay especially the morning breakfast is delightful. Also special thanks to Jeffrey for the amazing service and hospitality !!
Bathroom is ridiculously small. Great location in Zurich.
One of the Best hotel in town. Supper Clean, close to everywhere and most important very friendly employees specially Luna. We stayed for a month and they truly made us feel at home in every possible way. THANK YOU MOTEL ONE
Great location with extremely outstanding staff. I would recommend this place to all. Thank you for making our one month stay feels at home
We found your staff all very polite and helpful. We came with a family group including child and everyone felt most welcome. The breakfast was excellent with lots of fresh fruit as well as the usual catering for all tastes. A couple of suitcase racks in the room would be helpful as there wasn’t really anywhere to put them for packing and unpacking.
Pleasant hotel in very convenient central location. Friendly helpful and polite staff Two stand-out staff - Jeremy at reception - personable and helpful. Atef in breakfast room - delightfully friendly and welcoming. Recognised and greeted us daily. Well done both staff members
Atef and the whole team was phenomenal!
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Location and surroundings
Hotel Zurich
Welcome to Motel One Zurich ! Here we’re all about the mountains, the chocolate and the nearby lake.
Entering the lobby you’re confronted straight away by a picturesque silhouette of the Swiss Alps, framed by loden curtains from Swiss luxury brand Christian Fischbacher. Over a healthy breakfast in our One Lounge you can gaze upon evocative images of nearby Lake Zurich and an original Boesch model boat – to get you in the mood for a day on the water. Our bar, in contrast, is dedicated to the Switzerland’s number one export: chocolate – from the drops of chocolate raining from the ceiling to the golden wrapper over the counter. Who could resist such sweet temptation?
Our Design Hotel in Zurich is situated in the town centre, close to the old botanical gardens at Schanzengraben. Paradeplatz and Bahnhofstrasse, the Grossmünster church and other central sights are well within walking distance. The central station is not far off, and Lake Zurich is just a few blocks away.
Enjoy your stay in this picturesque city, and as the locals say: “Grüezi!”
Peak Cosiness
Mountains, chocolate and Lake Zurich – these three elements make Motel One Zurich impossible to resist!
