Motel One Zurich
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Excellent
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We loved this hotel. We had an early flight, so dropping our bags off at the hotel in a secure location with a ticketing system was reassuring and allowed us to explore the city until our room was ready. The hotel is in a quiet location and the room was very comfortable. If it had a kettle in the room, it would be perfect. Service was slow at the bar, we wanted to order food one evening, but the waiter ignored us so we left and went to a nearby restaurant. The breakfast in the morning though was outstanding! Regardless of the bar, we would definitely stay again.
Food value for the money.
Excellent customer service at reception - helpful, and open to improving the customer experience where possible.
Perfect location, clean room, delightful breakfast.
Everything at the Motel One in Zurich was wonderful. The room was beautiful and everything was clean and in working order. The hotel staff was friendly and professional. I've already made reservations with another Motel One in another city I'm traveling to. Thanks.
The auto-closing bathroom door is absolutely annoying. The breakfast was acceptable, but far from good (the only vegetables are tomato and cucumber, while EACH cucumber slice is dried out, i dont know how this is even possible to achieve) in addition the overall selection is very limited (e.g. no humus or anything beyond meat and cheese). The location of the hotel is good and was the reason to book the hotel.
It had a nice drinks selection, but it was pricey. The toilets were not so clean.
Mega Team!!!
Monica is the best thing to happen to this bar. You couldn’t have asked for a more welcoming and enjoyable experience without her. She is one of a kind and a fantastic reason to enjoy a nice drink at this hotel. Her recommendations for drinks is spot on and I was never disappointed.
Amazing gin selection and awesome decor . Nothing beats its vibrant armoahpete
Amazing service in bar with monica
Awesome
excellent price quality ratio, and also very convenient position
So kind ! Always on top -Lorenzo was the best and Monica as well were so sweet! You will love their drinks they prepare for you<3
great location. great service
Really poor experience. I really don’t understand why there was a SINGLE sized duvet on a DOUBLE bed? It was very hot and there was no functioning air conditioning. The staff suggested to open the window and but there were no day curtains for privacy so couldn’t do that unless you wanted to be watched by guests in the other 30 rooms overlooking your bedroom.
Very comfortable, relaxing interior and facilities , very good staff and great location. A minor detail would be great if tea and coffee making facilities were available in room.
Bed bugs.
Bathroom is somewhat small.
I really appreciated the design of the furnishings and the essential courtesy of the staff. Points that could be improved: remove the carpet to improve cleaning also considering possible allergies, add a small minibar in the rooms (I understand the philosophy of the bar open 24 hours but it can also be useful for some medications as well as water), reduce the price of breakfast.
Well-located hotel, close to the center but far enough away from the hustle and bustle of the city. Super friendly and helpful staff. In the lounge we were very well looked after and the atmosphere was great. Super clean. We recommend it
Comfortable, great bar, helpful staff.
I was very happy with the overall experience but was somewhat disappointed by the surly and rude attitude of one of the receptionists. I tried to get some printing done and she was unhelpful and impolite.
Great hotel! Exceeded my expectations! Trendy, clean, the stuff is amazing. Fridge in the room would have been amazing tho. The bar is 24/7 and the ladies at the bar so friendly and welcoming. Monica, Luna & Lina - great team! Doing their best to keep their guest happy Thank you very much ! Looking forward to come back soon and stay here again :)
Excellent hotel: Location, Cleanliness etc…
The hotel is amazing! It’s very trendy and very comfy! I’m so happy I chose it! Even tho I never stay in 3* but easily it can be 4* Love it! Especially The girl at the bar Luna is wonderful, she made my stay! She is very friendly, and very professional. So happy to be served by her. Hopefully I be back!
Lovely hotel, great location and easy to find. Staff lovely. Disappointed no tea/coffee making facilities in the room. Potentially i didn’t notice at the time of booking. Would stay again.
Really excellent in every way. Only suggestion is for a little more lighting in bedroom. Thank you
Very helpful, efficient and friendly staff. Excellent breakfast. Following a change, excellent room
The staff have been incredibly helpful to our group in looking after our every need. The Hotel itself is kept very clean and functional. Breakfast has been excellent with a good timeframe. The only thing I would like which wasn’t available was water in the room and perhaps a coffee.
An excellent good value stay - very clean and a really good breakfast - staff very helpful and courteous It’s anything but a Motel !!
Excellent accommodation, spotlessly clean, very kind and organised staff
Great hotel - if I was to visit again, I would certainly come back - great location to all amenities, and a very relaxed atmosphere.
Great staying overall. The hotel is well located, near downtown. We’ve only miss a ar conditional in the room.
Excelent place in the heart of Zurich, very close to everything we needed and wanted to visit! Super recommended!
Excellent service!
Generally was ok expect breakfast. Very pricey hotel
Excellent hotel in an excellent location. The room size was adequate, and the bed was very comfortable. Having a balcony was a real highlight — we enjoyed evening drinks and the morning sun outside. Coffee-making facilities in the room would have been a nice addition, and the breakfast could be improved by offering a few warm options. Still, the overall experience was truly positive. We’ll definitely be coming back!
Excellent all around! I just wish there were some little extras such as body cream, nespresso machine or a kettle in the room and maybe a few more little snack options for late night. But these are small things, the location, staff and aesthetic were amazing and I would come back here on my next trip without question!
I would add a small fridge in the room, some shampoo in the bathroom and some food in the 24hs bar.
Many thanks well do luna and monica very helpfull and kind
Really wonderful customer service. Thank you!
The hotel is conveniently situated 15 minutes walk from the train station and only a 5 minute walk away from the main shopping area. The old town is only a 10 minute walk away. Our room was well proportioned and clean. The bed was comfortable and the breakfast was pretty good in spite of there being no hot food.
Staff is fantastic, App is great , rooms are super clean. Best location in Zurich. I always stay here.
The rooms do not have phones, refrigerators or coffee makers. This is very inconvenient. Moreover, ice can only be obtained from the bar. Lastly, the breakfast selection is limited and could use enhancement.
Very pleasant staff. Nice room, clean and practical. Good location. Good to have some basic food offerings in the bar in the evening such as toasted sandwiches as we arrived quite late and did not want to go out to eat so this was appreciated.
Luna and Monica were magnificent and lovely! We had great moment . I recommend you strongly
I have stayed in your hotel in Amsterdam and Zurich. This was my second time in Zurich. I was astonished by the rudeness of the receptionist when we arrived on Saturday the 5th at noon. We specifically booked x2 rooms that had to be communicating (stayed with you before we have used them) via email (therefore written). The receptionist (male) was very unpolite towards us simply telling that his colleague made a mistake and that was no availability of the rooms we had booked. I understand it is a "motel" but at least some spirit of resolving the situation would have been appreciated. Some empathy. Instead he simply "scolded" us, like we were stealing his time (forgetting we are customers who pay) and told us that this is the situation, take it or leave it. Extremely rude. For this employee I would not come back. Unfortunately I did not take note of the name. Turns out that even if I book via email, there is no certainty that we will have the room we have selected and paid for.
Good and quiet option. Very clean. I recommend.
The bar at Motel One was a real highlight of my stay. Stylish, relaxed atmosphere with a solid selection of drinks and cocktails. The bartenders were friendly, knowledgeable, and made a great G&T. Perfect spot to unwind after a day out—surprisingly classy for a hotel bar. Highly recommend stopping in, even if you’re not staying overnight. Thank you for your service Luna!
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Everything you need at a glance
Location and surroundings
Mountains, chocolate and the lake
Welcome to Motel One Zurich ! Here we’re all about the mountains, the chocolate and the nearby lake.
Entering the lobby you’re confronted straight away by a picturesque silhouette of the Swiss Alps, framed by loden curtains from Swiss luxury brand Christian Fischbacher. Over a healthy breakfast in our One Lounge you can gaze upon evocative images of nearby Lake Zurich and an original Boesch model boat – to get you in the mood for a day on the water. Our bar, in contrast, is dedicated to the Switzerland’s number one export: chocolate – from the drops of chocolate raining from the ceiling to the golden wrapper over the counter. Who could resist such sweet temptation?
Our Design Hotel in Zurich is situated in the town centre, close to the old botanical gardens at Schanzengraben. Paradeplatz and Bahnhofstrasse, the Grossmünster church and other central sights are well within walking distance. The central station is not far off, and Lake Zurich is just a few blocks away.
Enjoy your stay in this picturesque city, and as the locals say: “Grüezi!”
Peak Cosiness
Mountains, chocolate and Lake Zurich – these three elements make Motel One Zurich impossible to resist!
