Motel One Zurich
default_title
Excellent
total_ratings
Friendliness rating
Cleanliness rating
Reception rating
Lounge & Bar rating
Location rating
Room rating
Bathroom rating
Free WiFi rating
Value for money rating
Breakfast service rating
The best bartenders Bernardo and Monica. So kind and very professional team. I am very happy for the portfolio of gin. Thank you 😊
The hotel exceeded our expectations at the price point. It would be nice to have tea / coffee making facilities in the room but that isn't a deal breaker.
The hotel was well appointed, in a great location, with helpful and friendly staff. We would stay at Motel One again. Out only complaint was that the chair in the room was a little worn, and the walls needed painting. And the air conditioning didn't get cold enough. The size of the room was small but efficient.
Wonderful service and personality
Wonderful stay as usual and great service from Anastasia in the bar.
Everything was great except that u don’t have a mini bar in the room and that I can’t call or contact the receptionist from the room..
something went wrong with my initial booking. I was helped fast and adequately
Well done and great service. Great evening for us!
Nice clean rooms, competent service, pretty courtyard, comfy bar/cafe. Thanks for another great stay!
Monica, the bar manager, and Lorenzo, were so fabulous!!! We enjoyed talking to them and getting sight seeing tips - and the drinks were fantastic! We really appreciated the attention and stellar customer service! We will definitely come back to stay and say hello!!!! Monica and her staff were professional and informative!!! ❤️
The room was hot on the first 2 nights. Required a fan. Loves the bar and lounge. Great breakfast
Looking forward to next time.
Loved our stay. The hotel has a good vibe, the bar on the ground floor gets crowded and busy at nights. Nice clean rooms.
Anastasiia was super friendly and professional, she made our stay memorable We really enjoyed the bar and coffee with her Very friendly and positive
Very beautiful building with amazing history astonishing design of the room are wonderful . Especially Staff at front desk Christina and Luna in the bar are very sweet and very patient to foreigners. Excellent!
They should provide water 1 Litre atleast . No tea coffee maker in the room and also a dustbin should be there .
All very good - lovely staff and clean rooms. Good checking experience and bar. Breakfast choices were okay.
Is a lovely hotel, good positiion .Honestly sometimes too expensive.
we love the value for money AND friendly and stylish Motel Ones. This Zurich hotel is no exception. The only thing that we missed here is that in all Motel Ones we stayed before we could COOL OUR ROOM to a great like19 degrees temperature. Which is hardly ever possible even in more expensive hotels. Here the Airconditioning was not very good either, which is a pity
Luna and Monica at the bar are fantastic! Best value place in town. I wish the hotel had more ironing boards - I turned up at business meetings with wrinkled shirts….. not great. But best bar and staff in town.
Overall good Motel One standard. But: Don't go further with your streamlining and saving money where you can approach since you have been bought by an US venture capital firm. The newly introduced extremely high price variations are certainly understandable from a commercial point of view. But they dispel guests in the medium and long run. Once gone, they will hardly be brought back. Bathroom must be better ventilated. For business, a room without a desk is not acceptable. Bar too expensive with some sort of strange visitors (escort?)
First time to stay here. Many of my colleagues had endorsed so it was high time to try. I was impressed. Maybe half the price of a typical hotel in the city. Room was a bit smaller but who cares. Everything was spotless, modern and the whole system worked exceptionally well. I’ll be back and will try other cities too.
i have stayed a few times at this hotel in the past . I feel the hotel has honestly downgraded. The airconditioning system does not work (as admitted to by the reception) Only one bartender in the bar . reception staff rude No phone in room. cant call reception if you need something like an iron, instructed to get it yourself. not very hotel like pressure in shower shocking
My client booked the room for me and there was a misunderstanding with the dates and the confirmation with a credit car that I was never made aware of. As a result, my room was cancelled. When I arrive at the hotel, the lady (Patrica) at reception was very unfriendly just pointing out that the hotel did everything right and the mistake was either with me or my client (those actually booking the room). I agreed to that but also pointed that I had no knowledge whatsoever of any of that as I wasn't involved at all in the booking. It took her ages and then she found a room available for me biz all in a very unfriendly manner and ended in a room (042) that is not very accessible. Next day a second colleague arrived and the misunderstanding continued as they had a room for her for two nights instead of one (I guess that was my reservation). Regardless of the misunderstanding and problems what stood for the two of us was how unfriendly and unprofessional the people dealing with it was. As a result, I (as long as it is in my hand) won't stay again in this hotel and have asked my client to stop booking rooms there for me. The location is extremely convenient for us but the unfriendliness took all of that away. I am staying next week in another of your hotels somewhere else in a different country. I keep my fingers crossed for a better experience.
The most valuable experience has been at the bar. Anastasia and Lorenzo are a prime employees of the hotel. They delivered an outstanding service, attitude and warm conversation. Unfortunately the clientele do not appreciate their hard work, and most of the consumers of the bar, don’t give tip to them. Thank you Anastasia and Lorenzo !!!
At breakfast there was no Gugelhuf … No Apricot jam and it seems to shrink in choice …, what a pity
Great location. Room was clean and spacious.
Wifi was out all night so I bought data on my phone
The staff was very friendly in all departments, reception, reservation, bar and restaurant for breakfast. The room felt a little cold in design, I was missing the comfort feeling.
Bare bones motel... Expected more from the brand.... Room was clean and neat... no issues. However, not a bottle of water in the room or even a glass to drink tap water ... just a couple of paper cups... while selling expensive water in the lobby bar... that's kind of cheap.... a mini-fridge would also be nice to have... a bit of an attitude on check-in... but other staffers were great
Overall my experience with Motel One was very good. Breakfast is limited for approximately 20 CHF, but this is ok, if you just stay for one night. This time my room was just very good, in light of, that I was staying the last few time on another or better more quiet side of the hotel
Hôtel is nice and modern. Room is minimalist, bed is comfy and the room was quiet. However, no coffee machine or tea machine available to get in the room which is unconvinient for me as a tee drinker to go down to the bar and having to dress up.
Nice room, nice bed, but it would have been nice to have a coffee maker in the room
Thank you Kristyna for very much appreciated service
No mini-bar or fridge in the room to keep the bottle of water fresh, nor glasses to drink the water. Day curtains for a little more privacy would be nice. Very good and comfortable experience otherwise.
All good as expected. Rooms are clean and very functional. I noticed there is only the bare amenities in the bathroom and that is a bit annoying (shower gel doesn't work properly, no other amenities...)
Super 👌
Super!!!!0!
Everything was nice, bed was comfy, room was clean. Had some nice gin and tonic at their bar. Only thing missing in my opinion (and this is not isolated to this hotel) would be conditioner in the shower and small wash cloths to wash face.
I have been staying at Motel one for quite some time now and you remain a reference in ZH...perhaps could you improve the breakfast with scrambled eggs, rostis etc..
I would give them a 12 buts only to 10! They are the best. Lorenzo gave us the absolute best service with a smile the whole time. Will definitely be back!!
It's a good hotel to stay in, they have a delicious breakfast and the staff are very nice especially the nice and beautiful staff Luna
The shower can be better. Water pressure was inadequate and the shower water protection panel was not enough to prevent water from wetting the bathroom floor
Breakfast was comprehensive and great. It was awesome that it was organic. The locale was perfect and the room with a balcony was amazing.
The breakfast, the room, the bathroom, the accommodations, the people, the staff— all of it was so so so so so amazing!! Thank you all so much!!
room buss down
Got here under the impression that we would have two beds, but there was only one when we got here. I don’t think this was communicated properly however the rooms were very nice and cleaned everyday.
Everything was clean and quiet, great location.
Sink was dirty when we came in
Room was very clean and in good condition. We got really hot at night, though. The air conditioning didn’t work.
Gallery
Everything you need at a glance
Location and surroundings
Hotel Zurich
Welcome to Motel One Zurich ! Here we’re all about the mountains, the chocolate and the nearby lake.
Entering the lobby you’re confronted straight away by a picturesque silhouette of the Swiss Alps, framed by loden curtains from Swiss luxury brand Christian Fischbacher. Over a healthy breakfast in our One Lounge you can gaze upon evocative images of nearby Lake Zurich and an original Boesch model boat – to get you in the mood for a day on the water. Our bar, in contrast, is dedicated to the Switzerland’s number one export: chocolate – from the drops of chocolate raining from the ceiling to the golden wrapper over the counter. Who could resist such sweet temptation?
Our Design Hotel in Zurich is situated in the town centre, close to the old botanical gardens at Schanzengraben. Paradeplatz and Bahnhofstrasse, the Grossmünster church and other central sights are well within walking distance. The central station is not far off, and Lake Zurich is just a few blocks away.
Enjoy your stay in this picturesque city, and as the locals say: “Grüezi!”
Peak Cosiness
Mountains, chocolate and Lake Zurich – these three elements make Motel One Zurich impossible to resist!
