Motel One Wiesbaden
What our guests say
Excellent
Overall rating from 2,817 ratings
Friendliness 9.4 of 10
Cleanliness 9.4 of 10
Reception 9.3 of 10
Lounge & Bar 9.1 of 10
Location 9.4 of 10
Room 9.1 of 10
Bathroom 8.9 of 10
Free WiFi 9.3 of 10
Value for money 8.8 of 10
Breakfast service 8.6 of 10
Very welcoming with exceptionally friendly staff. Cozy, comfortable rooms with beautiful, high-quality design. Nice breakfast with organic and vegan options, plus a lovely bar and lounge. Thank you!
Very welcoming and friendly reception team
Good check in experience, very good housekeeping, clean, quiet friendly hotel.
Great location with the hotel being recently refurbished. The linen and bed were both excellent and the hotel is well sound proofed. Staff were friendly and helpful. Enjoyed my stay.
The hotel was located in a perfect area- next to a mall, the train station and a beautiful pedestrian mall. The larger room was more than adequate. The staff was friendly and helpful, especially the front desk. We would definitely stay there again.
We booked for 3 nights and were looking forward to an amazing stay. The location is very walkable. The reception staff is super friendly ,excellent with recommendations of where to eat, visit, etc. Unfortunately our visit was cut short in the middle of the night on night one due to family emergency . They were more than gracious to refund us for 2 nights. Rooms. Including bathroom were a little small, only complaint .
Very clean room. Just wish you would have shampoo and conditioner for the shower instead of hair/body combo
Very nice front desk staff. Bar area very small compared to other Motel One‘s. Hence the lower rating.
Again, now that the 1st experience is past, the hotel was an oasis. The reception could not be more helpful or 'receptive' and willing to help. The staff overall are friendly and willing to connect and understand. Good. Twas also excellent to get a note from the manager after the previous stay. That is engagement with the client!
Hotel Motel One was wonderful! Clean, updated rooms and wonderful customer service!
Alles war perfekt.
Mine was a long stay. I missed a room wardrobe. I didn't have much space to store my clothes. I was forced to leave them in my luggage. For the reat all ok. I appreciate much the cleaning level of the room. It was at least for my room at 5 floor outstanding.
1 elevator was out of order again!!! I come here on a regular basis but this one elevator being out of order happens too often.
In Summe sehr gut
Wonderful like always except for lack of WiFi
all good. except after getting off of the elevator on my floor (7) there was no sign or arrow telling me the direction to walk to my room. many signs and directions, but none for MY room number.
Great location. Clean and friendly hotel. The breakfast was very nice. The room was cozy but unfortunately I could hear the people next door a little too much through the wall.
This is the hotel I can always trust when visiting Wiesbaden. Friendly check in, fast, courteous, helpful. Clean, bright, cozy, quiet rooms. Housekeeping, maintenance staff are friendly and accommodating. Perfect location next to central train station and indoor mall. Only 1 km walk (10 min) to city center. I am looking forward to staying at this hotel again very soon.
Firstly,having stayed here 4 tiesbefore, this was th every best greeting ever. Friendly open, willing and full of info and efficiency. A couple of these were frankly the opposite and cold. I told you but never got a response. I believe management never respond to criticism or comment [even positive]. EVER! Breakfast and staff were ready with smiles too and the level of presentation, quality super. Why no bananas ever? Your attempts to embrace sustainability is laudable but there is still plastic very prevalent - especially in the bathroom. No USB points in the bedroom?????? Cleaning staff were also bright and ready to help - quickly. Bar staff were even better than before - same team :-) , sharp and aware.
I stayed in many different Motel One before but this one didn't met the usual expectation. Super small bathroom, air conditioner didn't work - and windows cannot be really kept open because of noises from the outside, the team in the bar/reception was rather indifferent and busy with themselves, coffee from the bar was of a poor quality.
War alles OK
Tolles Motel, Tolles Team Favorite in Wiesbaden
Nice location, well situated, service was polite and fast.
Always enjoy my stay at Motel One except for this - I wish they would turn on the fan system/ cooling option in the rooms as it gets very hot and stuffy at night. It’s too loud to leave a window open. Our room was changed but fan and cooling was shut down and controlled centrally.
Everything was fine except for the fact that it was not possible to submit the breakfast certificate at the reception, so we didn’t stay for breakfast. The second issue was that the website stated that parking for hotel guests was free, but in the end, we had to pay for it.
Everything was clean. The room was big enough to relax. The breakfast was amazing with so many food options. If we could have slippers and a kettle in the room, the stay would be perfect..
Clean rooms and helpful staff, good location, breakfast is adequate. Lack of tea/coffee facility throughout the day is not good considering there is none in the room.
Like always a great venue
The temperature in the rooms was much too high. I asked for a specific room and was very happy to get this room
The heating in the room was not working well - 20 degrees was very hot. Ajdusted it to lower level, but there was also no air circulation and it was still quite hot. Wifi not working
Good location, close to train, shops and city. Clean spacious rooms, friendly and helpful staff, good bar, great breakfast with perfectly cooked eggs, coffee was ok but not great, like many hotels. A boiling water jug in the room would be good. The downside is there is no telephone to contact reception from your room so if something goes wrong you have to go down to reception. If you understand German you can probably call from your mobile I suppose.
The chambermaid came into my room to clean it while I was still in there.
Alles war prima.
Alles gut!
Sehr professionell alles!
This review would be higher but the initial experience on reception and one gent really took from your hotel. He did not smile, seemed utterly stressed and would not smile or give eye contact, even when I tried to lighten the mood. Surely it is part of the job to have to cope with demanding queues at reception?! The rest of my stay the receptionists were more friendly, although the late bar staff showed a few miserable faces. Breakfast staff really tried!
We had a wonderful room on the 5th floor
We were looking for a basic, simple, 'quick stay' hotel in Weisbaden and Motel One fit the bill. The location for us was perfect: next to the train station, a mall, and most importantly our friends who lived a few blocks away. The breakfast buffet was good. Also right next to the hotel is SIXT, our car rental agency where we picked up our car.
Alles super...
Win at reception made me feel very welcome, made excellent recommendations for restaurants, money exchange, sights to see, and helped me with everything I needed. It was pleasure to see him again on my return visit. Breakfast was also excellent as it had high quality food options with a lot of variety. The room was clean, simple and well lit - everything I wanted, needed, and expected. The lounge was a friendly place to get refreshment and relax.
The room was clean and fresh. Folks were friendly.
Love this hotel. Location is great, with plenty of food available nearby. Staff is very friendly, most all are fluent in English, and all are always willing to help in any way. Rooms are small, but very clean. I highly recommend staying here, and would choose this hotel anytime I travel to Wiesbaden.
excellent and professional!
When I removed my card there was no electricity at all. My choice was pitchbdark or ceiling lights on all night. I looked all over for a switch for the ceiling lights and ended up putting the blanket over my head. Plus I could always hear the tv screen saver . I did not sleep well.
Outstanding service and support from the entire staff. Thanks very much for your assistance.
Overall the experience was excellent regarding the price range. Only the following minor points bothered me: - a flimsy soap holder in the shower - no tooth brush or paste - the fact, that you could not charge a laptop in the room while when being absent from the room for the electricity needs to be activated with the key card But I deeply appreciated: - the very friendly staff - the overall cleanness and quality of the furniture - the size of the room (just perfectly enough to spend a night) - the ease of the whole booking and check-in procedure
Clean nice and well located hotel.
very polite workers already at the reception! Very good room! Excellent breakfast. However, the morning sun does disturb a bit at some tables.
Alles prima!
like @ home
Gallery
Everything you need at a glance
Location and surroundings
Hotel Wiesbaden
Nestled in vineyards and watered by the Rhine, Wiesbaden is a major spa town focused on relaxation and enjoyment. A pleasure not to be missed: your stay at the Motel One Wiesbaden. This Design Hotel takes style inspiration from the Rheingau’s many wines, but not just in theory: the One Lounge, your living room, breakfast bistro and bar, has a floor-to-ceiling rack of vintages from local producers. Test the veracity of the old saying "In vino veritas” with your evening libation. A sound sleep is bound to follow in our cosy box-spring beds, and you’ll start the next day well-rested with a healthy and organic breakfast.
Our affordable hotel is just next to Wiesbaden central station and the tempting Liliencarré shopping centre. The town centre is only a little further, as is the Spielbank casino, a defining feature of this spa town steeped in history. From this hotel, it’s just a short trip to the grandiose Kurhaus Wiesbaden, a venue for cultural events, and the Hessen State Museum. After a busy day in and around the city, why not sample some fine wines from our elusive selection of Rieslings, and relax in the cosily elegant designer furniture of our lounge. A pure pleasure of the rarest kind.
