Motel One Vienna-Hauptbahnhof
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Very good
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Thank you for the service, I am very satisfied with the place and the service, we didn't stay long in the hotel, but the equipment is perfectly fine, there is only a little place to store clothes - it doesn't need a classic wardrobe, just a little deeper shelves and more shelves.. but I assume that the guest profile is 1-3 days' stay and those guests do not carry a lot of things.. good job anyway :)
Room 111 . Free Internet connection was not working properly.
Very comfortable stay. Delay in bar food order on one occasion. Crockery for breakfast should NOT be under the buffet serving areas, difficult to access when others are queuing for their food.
The only disappointment was- no in room coffee provided.
Alles ok
Excellent as always. Good breakfast. Staff coped well as it was very busy. Efficient and friendly.
Not grest. Stayed in better for less. Room very small. No clothes irons available. All 10 given out to people without return. People don't need to keep an iron overnight. Put in a return scheme. The reception didn't even kniw who they had been given to or when they were back. Positives: location.
Staff were friendly, the housekeeping needs improvement
Very good hotel in a perfect location; only issue I’ve found during a couple of stays is the breakfast seems unnecessarily chaotic.
My stay at Motel one could not have been better. Everything from the front desk to the breakfast to the cleanliness and affordability makes it a tremendous place to stay.
Stayed for 1 night with my family. Picked it because of the location near the train station as we came in late from the airport and needed to leave the next day. The room was clean, bed was excellent and staff was friendly and helpful. Room itself is very basic (no mini bar? Coffee machine?) and not so spacious. Overall, it met our needs but i would not recommend to stay for more than 1 night. For the price I paid one can expect a bit more.
Perfect location, room, cosy bar and services for a short Vienna visit. Highly recommended.
with checkin at 22.30 I received a room which was already / still occupied. Went in it and there was still clothing hanging around, bed not made... and I went straight out of the room again. Unfortunately this is an experience I would not like to make twice
I was very happy with my stay and it was great that I was able to get to my room faster than anticipated.
Our stay was amazing! The service in reception from Ronald was excellent! For sure we will come back to this hotel!! Recommended 100%
Great value. It just lacks a coffe machine in the room and a smart TV. Staff was very helpful
Too soft and worn out bed .
The temperature in the room was terrible it was too hot i know it’s winter but it was 17degrees outside and we had to Open the Windows to breath otherwise we could not sleep. also the shower felt down twice and it was not nice
Overall, quite good. But 2 things I didn't like. The first one was that the room smelled of the detergent that is used for cleaning the bedsheets and covers. And the second thing is that there were no scrambled eggs for breakfast, only boiled ones. Other than that, satisfied with everything else.
Everything was very nice, clean, and how I expected it. The only thing missing was that in my room, there was no safe, whereas in previous stays I had had a safe.
Not a good experience at all : - room much too warm. Mentioned it at reception but nothing changed - was there for a couple of night and no space in the room to put my clothes - the bathroom was not cleaned properly on the second night. - the breakfast buffet was extremely basic I would not recommend this hotel to anyone.
The hotel chain is always a safe and good choice however this time it was so hot in the room it was not possible to sleep. View was super nice though. Staff at the reception was unfriendly
Very convenient location. Good quality service and functional furnishing.
Excellent hotel with very friendly staff
Super one night stay before heading off on the train. Very convenient for the station. Lovely room. Grateful for the upgrade. Always stay here when in Vienna.
Excellent stay as always. Very modern and comfortable room and efficient check in. Very quick! Good breakfast and great to be near the station.
Still my favorite hotel in Vienna!
Loved the hotel generally. Very well located & convenient. Check-in was fast with friendly staff. Room was great, only issue was lack of bench, stand etc for luggage, so it had to go on the bend & floor.
Great location soundproof reception & bar
A great hotel, the team were very friendly. It was my first stay here and would definitely go back
Alles gut.
alles prima
Big Thank You. The hotel is great! what i truly loved is the cleanness of the room. This was key for me. Mariam in the reception was super helpful and assigned me a room that i requested. On top she was very knowledgeable like other reception team that i can't remember their names!
Very dependable brand. Clean, quiet and comfortable. The staff were very helpful.
alles ok
Great!
Alles war top.
In general our stay was fine No coffee/tea making facilities in room USB outlets in room didn't work Very low amounts of hair & body wash and soap in bathroom Poor selection of TV channels
So friendly
The thermostat did not work in the room, anythng I changed just increased the temperature in the room. It was so hot, I had to turn it off and open the window in the 17th floor during night. I could not use the wifi on my macbook.
Good hotel but the breakfast was a little chaotic including finding a table
Great hotel, wpnderful staff, and a room with a (magnificent) view!
Alles war ok
Very friendly staff
Nice comfort room Close to station
Pros: It was clean. Staff was nice. Location is perfect. Cons: No drinking water avaialable in hotem, no iron. Room service threw away my food and water without asking.
Room pas eveywhere, but the price was quite high
Such a wonderful receptionist (Paula). Thank you so much for your patience.
I love this hotel and always stay with you when I go to Vienna!
The same as other Motel 1 places. Perfectly located, same interiors - boutique hotel without Boutique hotel prices.
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Everything you need at a glance
Location and surroundings


Road Trip Linz-Vienna
Street art, sarcasm and Sachertorte – topped of with detours for mountain lovers, foodies and culture vultures.
Panoramic views at the central station
You’re welcomed with a panoramic view over Vienna as soon as you arrive at the Motel One Vienna - Hauptbahnhof reception, and from the upper floors you can enjoy this sweeping vista of the Austrian capital “live”. The One Lounge, too, creatively references local motifs. Over breakfast, you can experience the 1854-vintage Semmeringbahn, while the bar is decorated with ornaments in the characteristic style of Viennese workshops, also referenced in our designer pieces by Moroso, Baxter and Jan Kath.
The multi-storey illustration of nearby Schloss Belvedere – just a stroll away – is a particular eye-catcher. Other great views of this palace are to be had on a stroll through its magnificent gardens. At this hotel, you’re equally close by other central sights such as the Staatsoper, museum district and Stephansdom.
For an affordable Design Hotel in central Vienna, you can’t do better than our Motel One right at the central station.