Motel One Newcastle
What our guests say
Very good
Overall rating from 3,160 ratings
Friendliness 9.4 of 10
Cleanliness 9.1 of 10
Reception 9.4 of 10
Lounge & Bar 9.1 of 10
Location 9.6 of 10
Room 8.3 of 10
Bathroom 8.6 of 10
Free WiFi 9.1 of 10
Value for money 8.8 of 10
Breakfast service 8.1 of 10
Fast efficient and friendly service in a lovely cosy and clean environment. Very central location too
It’s my 9th stay at the hotel and as always staff are friendly great location and great pricing
Excellent reception staff Quiet room Comfy bed Good shower What more do you need?
The pillows were not comfortable and the room picture was showing stunning images of the city while our room was looking at the parking. Very nice location in the center.
Clean, comfortable, stylish, value for money and great location.
We use this hotel a few times a year,and were recognised at reception and offered an upgrade which was well received.
Had an excellent experience staying at Motel One during a recent work trip to Newcastle. The staff were so friendly and genuinely couldn’t do enough for us. This included graciously allowing our small team to carry out the rest of our away day event in a quiet area of the lounge when our original venue could no longer accommodate us. Thank you so much!
Unfortunately our stay wasn't to have a fun time, our son was in hospital. I felt that the 2 females at the Front Desk on arrival could have been a bit more welcoming. Although this was made up for by James the Bar Manager on the Sunday night and himself and colleague (male) on the Monday night. Rooms were lovely and location was perfect. We will definitely be back, hopefully for a fun time.
Conveniently located for exploring Newcastle. Comfortable beds although the pillows were a bit too large for me. Excellent breakfast with quality/locally sourced products.
Hotel lobby and location is great but only reason I gave it a lower rating is the noise in the area started from 5:30AM and it went on for a couple of hours. There is a business operating next door that had trucks coming in and out and it was quite distruptive. Hotel is OK for someone who wants to stay a day or two, nothing longer. Decided to check out and leave for another hotel instead.
Easy to check in and out, lovely friendly staff. Comfiest bed and pillow I’ve had in a hotel! Modern furnishings but with a comfort feel. Perfect location right next to everything and easy for the town and no outside noise. Will definitely stay again on my next visit to Newcastle. Thank you
Was really amazing in the motel and the staff is the best...thank you verry much for each person in the motel one🥰🥰🥰
Very late check in tine left us wandering Newcastle a little earlier than expected but they did offer a bag storage facility. Very friendly staff although the room was small and the view wasn’t great. The bed was very comfortable and clean as was the bathroom.
Always stay here when in Newcastle. Staff are the best & always welcoming. Location excellent
Nice big room, immaculate and location great
Comfy room and very quiet. Second stay here and will be back. Location is perfect. Short walk from the station and slap bang in the centre of the city.
Everyone and everything is amazing!!!!!
We were well impressed as soon as we walked in the entrance and bar area is amazing Room was small but that was expected we were only staying one night.. very clean we will definitely stay again. You need one in York city centre please And sell your hand wash it is amazing 👏 well done
The location is great with and the staff are very good. The rooms are large enough but are quite basic, with no wardrobe or ironing facilities in the room.
Great hotel - good location, nice clean room, big bed and nice lobby. But please invest in a decent iron and ironing board. The ironing board was not stable and the iron rubbish. Would make a big difference
clean comfortable room. Really quiet, which was lovely
because there's no such thing as a 10 Brilliant location, staff were cool, bar area and garden great, bedroom perfectly clean and adequate All for a bargain price- what's not to like!
The location in Newcastle was great, I found staff friendly and helpful and liked the room.
Very pleasantly surprised and for the price definitely worth it. A bigger pillow than the thin one provided would be welcomed though
Comfortable room , good breakfast.
Very friendly and helpful staff, great location for the centre of the city. Highly recommended.
Scrupulously clean room. Lovely welcome. This is why we are repeat customers.
It was wonderful! We will definitely be back.
Get some better pillows!
Great location and great staff. Busy hotel so they did great. Loved the security checking also when coming into the hotel later at night.
A very comfortable hotel great facilities and helpful courteous staff
Nice hotel, friendly staff, all let down by your constant communication in German!!
We had a fantastic stay at this hotel. The location was perfect, with the city centre and Quayside both just a short walk away, making it ideal for exploring Newcastle. The staff were all friendly, welcoming, and happy to help throughout our stay. Our room was spotlessly clean, modern, and very comfortable, with everything we needed. We wouldn't hesitate to stay here again and would definitely recommend it to anyone looking for a great base in the city.
Love the hotel - perfect for us as disabled guests as bedroom facilities are excellent
The allocated room was suffocating hot, windows did not open and AC had no positive effect. Room overall was spartan, too compact and the upholstered chair was stained. We had to use a bath towel to cover it. On day two we had no bath towels. Reception did quickly resolve and supplied a fan when asked. I,m afraid our first Motel One will be our last.
Very comfortable, quiet and clean. Great location and friendly staff.
Good value and great stay.
All good, except for the fact that I had a view from one window over an area below of litter and dirty bins. This may be out of your control, but if there's anything you can do to get it tidied up then I would if I were you. Or if not, consider a film over those windows to blur out the view while still letting light in. (The view from the other window was splendid!) PS I only rated the bar as a 6 because I didn't use it.
I felt it was too expensive for what we received, no breakfast and the tea bags were awful.
Hotel was lovely If the breakfast was a more reasonable price we would have booked it for both days so couldn't comment on the food
Excellent location, very friendly helpful staff, would definitely return
Superb location. Very clean and friendly staff. Will stay again.
Really good experience, recommend location and excellent value for money
Simple hotel. The pillows were so hard they gave me neck issues for days.
All good apart from the ‘in room’ TV didn’t work and disappointed that the breakfast was only continental
We stayed here for 2 nights,the hotel does not have air conditioning and during our stay the heat in the room was unbearable. Fans were provided by reception but did not make a great deal of difference.
Hotel bar & restaurant of high standard, but bedroom standard not always matching. Rather average room with remote control not working, no water provided, no bin liners
I paid £2.95 for 2 nights , the bedroom Was very small it was very basic , was very dissatisfied with it , will not return
First time staying at a Motel one hotel and it will be my go to from now on. Loved the decor, friendly staff and atmosphere nice and chilled. The continental breakfast was very well presented with lots of choice.
Public areas are beautiful - especially the terrace. My room needed a couple of upkeep things seeing to - #618. blocked plug socket (broken off charger pin) and TV remote intermittent.
Gallery
Gallery
Everything you need at a glance
- Tea and coffeeIn-room preparation facilities
- Quick Check-inFor beOne members: save time with our convenient advance check-in option
- Drinks and snacksDiscover our wide selection at the One Lounge
- Free WiFiThroughout the premises
- Healthy breakfast buffetRange of organic products and Fairtrade coffee
- Hypoallergenic Pillows & DuvetsEnjoy sweet dreams in quality bedding
- Arrival and departureCheck in 3pm/check out midday
- Stay in parents’ roomFree for children up to 12 years old
- Pets welcomeContact the hotel directly
- RECEPTION DESK
Available 24 hours
- CHECK-IN/OUT
From 3:00 pm on your day of arrival
By 12:00 pm on your day of departure - LUGGAGE STORAGE
Free of charge
- BREAKFAST
Mon – Fri: 6:00 am – 10:00 am
Sat, Sun, public holidays: 7:00 am – 11:00 am - VISITORS WITH CHILDREN
Please click here for information
- QUICK CHECK-IN
As a beOne member, you can take advantage of our convenient and flexible online advance check-in option, and save time while you’re at it. Learn more here.
- PARKING
We recommend the following public car park: Dean Street Multi Storey Car Park
Address: Dean Street, Newcastle Upon Tyne, NE1 1PG (0.3 km, 5 minutes on foot)
Prices: Mon - Sun £1.80 per hour from 8am – 7pm. Free to park after 7pm until 8am the following day.
Please note the car park is locked from Midnight until 7am and you will not be able to access your car during this time. - ARRIVAL BY CAR
Plan your route here.
- PUBLIC TRANSPORT
You can reach our hotel via the Central Station stop.
Click here for more information about your connection.
Our rooms
The One
For guests who know and love our compact standard room – the one for everyone!
- Room size 16 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
- Some with view over the historic city centre
The One with a view
For guests who know and love our compact standard room and want to enjoy a stunning view.
- Room size 16 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- With view
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
The One For One
For guests travelling alone who know and love our compact standard room – the one for everyone!
- Room size 14 m²
- French box-spring bed (140 cm)
- In historic building
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
- Some with view over the historic city centre
Special One
For guests who want more room to relax.
- Queen-size box-spring bed (160 cm)
- In historic building
- Seating
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
- Wardrobe
- Room size 18 m²
- Some with view over the historic city centre
The One accessible
For guests who want barrier-free furnishings.
- Room size 16 m²
- Queen-size or king-size box-spring bed (160-180 cm)
- Granite bathroom with rain shower
- 40'' flat-screen TV
- Free Wi-Fi
- Some with view over the historic city centre
01 / 01
Hotel Newcastle
Our centrally-located Motel One Newcastle is warmed by the charm of raw brickwork, in the form of a genuine brick façade with an industrial style harking back to the history of this working-class city. The interior design takes as its motif the bridges over the Tyne, and the stylish faux-industrial bar pays homage to the achievements of Robert Stephenson, who designed the Rocket steam locomotive. Real leather furniture by Baxter and fine rugs by Jan Kath complement the look. Elegant details such as chairs by Arketipo with distinctive steel frames, and mirrored shelving stocked with carafes of whisky add touches of charm.
And of course, it is no accident that the striped wallpaper at reception is in Newcastle United colours. Even the location in the city’s historic centre suits the industrial-modern style of our affordable Design Hotel. Sights such as the Theatre Royal, Grey’s Monument and Newcastle Town Hall are close at hand, the hotel is handy for the central station, and the airport is easily accessible.
Book your room in our Design Hotel and experience the rich contrasts between “old” industrial and “new” modern design.
