Motel One Newcastle
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Very good
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It was a cool calm oasis in the heatwave. Reception excellent Breakfat buffet excellent Staff efficient and friendly Room spacious and cool Bed c9mfortable Room good Negative: no plug in wash basin not very ec o friendly Shower gel bottle very difficult to use in sshower Horrible cup for coffee 8n room Water pressure very low on floor 5 Bathroom not cleaned in 3 night stay
Lovely room, staff were nice and efficient . I like to sleep with the window open but was disturbed by a constant very loud dripping sound.
location excellent, staff friendly and helpful and bar /lounge outdoor seating etc very good. would have prefered choice of draft lager but minor point and more preferance. upgraded for a city view but not really what i expexted unless you consider top of bridge and carhedral a view, saw more of rooms opposite. did pay for breakfast prior to arrival and expected some hot choices not just continental, fir us it was not wirth the money we paid however there was plenty who it would appeal and a good choice for them. if it was explained when i phoned up i would not have had it. that said it was a very enjoyable stay and i would defiantly return again
Nice modern property, interior lobby area very impressive. Room nice and spacious. Good location to reach all downtown sites, quayside etc. Very pleasant and helpful staff. I deducted one point only because I prefer rooms that do not have any carpeting. Enjoyed my stay and would recommend.
I'd like to mention CHARLIE on reception. I've travelled for 30 plus years and she is the first to make me feel a hotel was my home for ge night. Huge thanks and she is a credit to your organization.
No restaurant was strange, no pints only bottles, TV didn't work, very expensive bar (£11 for a medium glass of wine?). Decor was lovely & outdoor area was fantastic, service very good, everything else fine
Great central location and value for money. Room is pretty basic, though well kept and clean. Would be nice if rooms felt a little more special, as a lot of effort is clearly made in the reception, lounge and bar area. We did enjoy our stay though and the staff were very friendly.
Can't fault the comfort of the bed, friendly staff and would be happy with the price IF the TV was working. I understand these things happen but let's face it this is a budget hotel and when there's nothing in the room other than a bed and a tv, it's a shame when you can't watch anything. Would have been nice to be given something to make up for it. Having said that, I would come back (when the tvs are fixed) as I had a great sleep and the location was brill for my early start at work.
Tv not working !!! When inquired, was told won’t be working you should have been advised at counter . Told the person no one informed me of it!!!! Internet intermittent!!!! Won’t be staying at your hotel again !!! Waste of money!!
Comfy room, helpful staff, reliable value
Wonderful location and hotel. Friendly staff
Staff welcoming, friendly and helpful as always. Room clean and comfortable. Only negative was, once again, the tv which was no signal most of the time
Brilliant staff, nice room and even contacted me when I left property there. Highly recommend
Our stay at motel one was great, staff were really friendly and helpful. The bar was great, outside terrace was lovely too. Couldn’t fault the room and the bed was super comfy. I’d recommend and certainly hope to be back soon. The shower wasn’t the best but worked fine… the bathroom was rather wet afterwards.
Lovely hotel, friendly staff Just no waste bin in the room and there were clips and dust on the side of the window ledge
Hotel bar was lovely, room was basic but clean and comfortable. Breakfast basic but done the job.
Clean and comfortable, friendly staff - nothing to bring to your attention.
We enjoyed our stay. Staff were great.
Great location. Helpful staff. 24 hour bar.
great rooms. comfy bed and friendly staff
Nice hotel in the centre of Newcastle. Quite personable and with a lot of character. The room was very small but not an issue for me.
Staff could not have been more friendly and helpful! They made our stay! Hotel was clean and in a great location.
From the time we rang the hotel to make our booking direct, to the check-in and check-out process the staff were incredibly pleasant, knowledgeable and helpful.
We love Motel One Newcastle. Perfectly located, a few minutes walk from the train station, on a lovely cobbled street. The staff are always very friendly. Rooms are well planned and very comfortable. The sun terrace is a great area to relax.
From the name of the hotel, I had very low expectations thinking it would be like a Formula 1. I could not have been more wrong, it had a friendly 24 hr reception, beautiful bat and outdoor area, comfortable lounge and a very substantial continental breakfast. The room was not huge but well equipped, with a work desk, comfy chair, a modern large shower room and comfortable bed.
Really nice hotel. Gorgeous decor. Room was good for one night - no issues. Would have preferred some cooked buffet options at breakfast. I expect the hotel charges more than it would cost me to walk round the corner to Costa. That's fine as long as its clear on the booking. Would definitely stay again and just not have breakfast..
All good except shower cold water only
I had a very enjoyable experience staying at Motel One in Newcastle on a business trip. Rooms were clean and had everything I needed.The staff were extremely helpful and very welcoming . The hotel is situated in the centre of Newcastle so ideal for business travellers or sightseeing.
There was a lot of noise over night. I was in room 451 and you could hear bottles being dropped into skips outside up until 2 am and then the waste recycling lorry collecting from these skips from 5am. Exceptionally loud with large volumes of glass / bottles being dropped into the recycling each time. Dues to disturbed nights sleep for 3 nights I would not stay again.
Check in a little slow as a huge group had arrived and only one person on the desk initially but didn't have to wait too long. Room was great, large bed, TV, decent sized bathroom. All I needed for an overnight with work. Not loads of noise from outside or corridor. And for once not boiling hot as many hotel rooms can be in summer. Breakfast was really good, plenty of options - yogurt, boiled egg, cold meats, breads and pastries. A little chaotic when it got busy, but still manageable.
I came for the Atomicon Conference and stayed here - it was a pleasant experience and the staff were very friendly in checking me in etc. It’s very local to the town centre too.
Loved everything about the hotel - room design, facilities, cleanliness, and all the staff were very helpful and friendly - would definitely stay again, thank you!
Couldn't fault it!!! Beautiful hotel with friendly,helpful staff.Very comfy bed and pillows, spotlessly clean room. Good location. No negatives at all,had a great stay.
I am 56yrs old and travelled from Edin to visit my 54yr old brother who’d recently suffered from a stroke. He met me at the hotel around 6 o’clock and we then went for dinner before heading back to the hotel for a few drinks before we said goodbye. When we eventually decided to say good night I walked him to the front door and it was at that point he advised me that security wouldn’t allow him to use the bathroom throughout our time having drinks. Instead, he had to walk out the hotel and visit another pub/hotel to use their bathroom! Had he told me when this initially happened this would have been reported. What kind of establishment does this to a visitor of a paying guest, I have never experienced such humiliation. Very very disappointed!!
Great location and very clean room
I have to say what a wonderful find the Newcastle Motel One is - is really good value, is so central and in the heart of everything, the staff are simply fabulous and the rooms are clean and comfortable. I am not staying anywhere else - and if you compare the price for what other you get in Newcastle is a real bargain.
Second time we have used Motel one in Newcastle can’t fault it for price we payed
Room as expected however myself and a couple of colleagues experiencee issues with cold showers. Colleague reported his issue to reception before we went out for the night but nothing happened, he reported it again at breakfast and was told if he'd reported it a second time he would have been moved rooms however we were only staying a single night
Great price for city centre bed clean large stains on carpet and marks on walls, would stay again if price stays reasonable
Toilet was not ready for use , toilet brush down toilet, shower waste cover left on shelf behind toilet. Poor
The hotel was very nice and clean and the people very friendly. Breakfast was really nice too. The hotel is situated in the city centre, so very convenient, but also in an area full of bars and other facilities for a night out. As a result, the neighbouring streets were relatively crowded and loud in the evenings.
Generally good, Continental breakfast was well presented (Loved the smiley eggs). Cold shower was reported just after check in but was still not fixed the following day, so maintenance isn't good.
Staff were professional, polite and very helpful. Modern clean hotel , top class at low price .
Perfect location, excellent interior design, and super helpful staff!
Everything fine, nice room, thank you!
The bathroom was unfortunately still a bit dingy and the water in the sink didn't drain well. A ceiling panel near the hotel room door (at bathroom level) was also broken, so you could see the supply lines behind it, which did look a bit dingy.
The hotel is well designed, impeccable clean and quiet and the staff were very helpful.
Great location, clean and comfy. TV worked but had no channels. Breakfast was adequate. Staff were very friendly and helpful
Fast and expedient check in - super friendly - vey clean and nice room
Great place, only 7 mins from station, near shops, pubs and restaurants. Room very clean, good choices for breakfast. Would recommend to all friends.
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Location and surroundings
Hotel Newcastle
Our centrally-located Motel One Newcastle is warmed by the charm of raw brickwork, in the form of a genuine brick façade with an industrial style harking back to the history of this working-class city. The interior design takes as its motif the bridges over the Tyne, and the stylish faux-industrial bar pays homage to the achievements of Robert Stephenson, who designed the Rocket steam locomotive. Real leather furniture by Baxter and fine rugs by Jan Kath complement the look. Elegant details such as chairs by Arketipo with distinctive steel frames, and mirrored shelving stocked with carafes of whisky add touches of charm.
And of course, it is no accident that the striped wallpaper at reception is in Newcastle United colours. Even the location in the city’s historic centre suits the industrial-modern style of our affordable Design Hotel. Sights such as the Theatre Royal, Grey’s Monument and Newcastle Town Hall are close at hand, the hotel is handy for the central station, and the airport is easily accessible.
Book your room in our Design Hotel and experience the rich contrasts between “old” industrial and “new” modern design.
