Motel One Manchester
3 Hotels in Manchester
What our guests say
Very good
Overall rating from 9,644 ratings
Friendliness 9.4 of 10
Cleanliness 9.3 of 10
Reception 9.3 of 10
Lounge & Bar 9 of 10
Location 9.6 of 10
Room 8.8 of 10
Bathroom 8.9 of 10
Free WiFi 9.1 of 10
Value for money 8.9 of 10
Breakfast service 8.2 of 10
Great place to stay. Clean and cosy!
Very good. Helpful reception, good location clean room
Efficient check in, warm welcome, consistent and comfortable rooms to a good standard. Bad smell on drains in the bathroom on my last stay that I reported the reception. Feedback was well received by your reception staff giving me confidence that you care about your customers and want to improve. I don’t like the plastic tea cups! I brought my own mug this time.
The hotel does everything it says on the tin. Great bed, great shower and really friendly and helpful staff. We arrived on a very rainy evening and as we had booked parking we were promptly guided to the car park. Check in was straight forward and we were soon in our room and relaxing. The hotel is a few seconds walk from the centre of Manchester which was perfect for our Christmas shopping spree.
Nice room, good price, close to where i as going, no complaints👍
Really nice hotel, has everything you need. Two things for the room that I would have liked: 1) decaf tea bags 2) a spoon to stir your tea with
Breakfast was good, staff were helpful and polite, room was clean and tidy. Downsides came with the room itself: The heating/aircon did not work I could get zero internet on my personal items in the room, no phone calls and subsequently phone alarm did not activate, Hotel internet was available, but as with all things not secure. There were no usb charge point in the room I stayed in (4/34), which meant hooking my phone to work laptop to be able to change it, I just wouldn't have expected to need to carry a plug in this day and age. Just 1 usb would benefit guests, and no I wouldn't dig around on the back of the tv to locate.
As always, I had a great stay. I love the staff, room facilities, breakfast etc. Oddly I was given a disabled room this time which is why it's not a 10
Excellent hotel and staff
I had a great stay here! The location was perfect — just a short walking distance to the city centre, metros, buses, and everything I needed. The room was big, clean, and very comfortable. The staff were incredibly friendly and helpful throughout my stay. I would definitely recommend this place and would happily come back!
The room was clean, tidy and everything was good, but unfortunately my door would not lock once I left the room, so I could only leave certain items in the room, but I did not know this until the morning after my overnight stay
Good room, Good service, Good bar, Slightly disappointing breakfast
Comfortable, quiet motel with good facilities in a nice location. My only reason for giving not giving it 10/10 is that I'd have preferred slightly wider selection of cereals at breakfast.
Location was perfect for our 3 nights stay exploring the christmas markets and access to all shops, bars and restaurants. Property had a lovely modern ambience in the reception/bar area. Our room had a good view of the street, but no ventilation. Room was clean but small and had no storage space. Shower room was small but modern with a lovely shower. The room was hot and stuffy and unable to adjust even after reporting to reception. Some of the reception staff was very friendly and helpful, others was ignorant and didn't acknowledge you. Under ground parking was good.
I love this hotel for its location, cleanliness and staff, however, I’d say the shower pressure could be improved and the bathroom occasionally had a bad sewer smell about it, and the aircon didn’t seem too great this time, I couldn’t get it to feel cool enough in the room. Overall a great stay and staying again in May
Excellent stay as usual. Clean, comfortable and very friendly staff. Great size room for the price.
All the staff are very friendly and knowledgeable, and will assist with anything you might need. Rooms are clean, quiet and comfortable. This is a great place to stay, convenient for theatres, restaurants and the tram stop is just outside for exploring further afield. We have stayed many times now for theatre trips.
Clean, sleek, modern reception and bar area. Rooms are clean, bed comfy, room has everything you need - tea/coffee, hairdryer, coat hangers in open racks, stool / desk and chair, bathroom nice and clean as well. Free open Wi-Fi. Bar was good and not excessive prices. The TV signal was flaky which was why it is not a 10.
As always really good. Central location, adequate city centre sized rooms, well equipped, clean, check in on line, speedy in and out, really nice staff.
Really enjoyed my stay, the gentleman who checked me in on Monday night 10th November was fantastic, very friendly and professional. I had the best sleep I'd had in a while but I was very disappointed with the bathroom, the shower was broken and wouldn't fit in the holder to shower, I had to try and balance holding it and showering.
Nice hotel in a great location. Have used before and would stay there again but wouldn't have breakfast there as it was a bit disappointing in terms of choice and the lounge was a bit too dark for me
I like this place. Always clean and fresh. Bar is expensive Very disappointed that there was no respects for the 2 minute silence on the 11th Nov at 11am. Staff carried on talking and music carried on playing across the audio system
Lovely and clean, view was really good but couldnt open no windows for a bit of fresh air. Staff are lovely amd polite. Really really nice threwout.
Well presented, decor lovely, clean cosy atmosphere. Welcoming staff
Clean and quiet room. Had to pay £13 for breakfast, it was so dry ended up leaving it wouldn't recommend having it there...
Well presented and modern hotel in the centre of Manchester, walking distance to lots of attractions and great pubs and restaurants. Parking (at an extra charge) was also useful. All the team members we came across were really friendly and helpful. Great bar and seating areas to enjoy a drink and watch the hustle and bustle outside.
Very comfortable and location good
This was my first time using Motel One and I was very happy with the value for money, as the quality of the room and professionalism of the staff for the price paid was excellent. The only issue I had was the booking process. The website defaulted to German and I could not get it to display in English. I somehow ended up booking the wrong dates as there was also no date re-confirmation on the booking page. The confirmation emails also came through in German. Luckily, the incredibly helpful receptionist, Danny, sorted this out for me on arrival, but I think the company needs to address this as it is probably losing them customers and causing other errors. I am a seasoned traveller who worked in the travel industry for a long time, so I persevered. Others may not. If it hadn't been for the booking issues, I would have scored my stay a 10.
Staff were polite and helpful, room was perfect, great location too
Very friendly and effficient staff. We had a short stay, so did not really use any of the facilities avalable.
Friendly service, comfortable room and great location. Very happy and would stay with you again. Only issue we had while there was that we struggled to adjust the temperature in the room but reception sorted this for us immediately :-).
Excellent. Convenient for all transport. Super varied and good quality continental breakfast. Polite, friendly, efficient helpful staff. Very clean everywhere. Lots of green and eco credentials, outstanding value for money. Good wifi. One small criticism- the room lighting could do with a dimmer.
Was a bit sceptical as I ve never stayed in any of your hotels and the price point was very competitive. But was more than pleasantly surprised by everything you offered Everything surpassed my expectations and will definitely recommend and return
With Motel One, you usually know what you're getting. This one however seems to be a little inconsistent with the rest and just not as good as them. Maybe the other locations have spoiled me. My stay was 3 nights, so had some downtime to fill in the room. However, the signal for the TV is so poor, you can't watch any channels or listen to any radio stations. There's just no point in it being there. There are also no shelves next to the bed or bedside tables. It's a small detail perhaps but something that's included at all other Motel One locations. You don't really have anywhere to place your phone whilst it charges, or a glass of water for the night here. There is a small table against the opposite wall but half of it is covered in Motel One literature, so not much use in that being there either. These things are all better at the other Motel One locations nearby.
Our original hotel cancelled on us but the staff at motel one were brilliant they sorted us a room out and made us feel comfortable. So very happy with our stay. The room was lovely too and had everything you needed.
Based in Central location. Unfortunately our room looked out on to the car park. The room was average size with everything we needed. Clean room with extremely comfy bed. Check in quick and friendly staff. Left baggage the day of departure with no problems.
Great location, welcoming bar and good breakfast choices …staff were great too. Room was very small for 2 people with very limited storage but it was quiet and we slept well
The hotel is really well located. The only reason I’ve scored 8 is because it’s really noisy during the night and I found it hard to sleep. There’s a lot of street noise
The staff were very personable. Front desk, bar, breakfast staff all really lovely. Room was spotless and our modification requests were accomadated.
Great location. Helpful staff. Nice amenities
Amazing staff as always, lovely vibe and very comfy bed. Everyone went above and beyond. My go to Manchester hotel!
Staff very friendly and helpful
I have stayed at Motel One Royal Exchange now 4 times and I LOVE it every time. The staff are so friendly, the rooms are so clean and comfortable and the location is amazing. I always highly recommend this hotel to all friends and family...and I am looking forward to booking again for November 2026 x
Room was very small and we recommended this hotel to friends who didnt enjoy the stay. At 3am police were called to the hotel for an incident which discturbed our relaxing weekend ....It wasnt a great stay. Unsure I would use this hotel again.
I’ve stayed in a few Motel One hotels, and this is my least favourite. The location is brilliant for the tram network and shops, however, it’s very dated. The shower was luke warm and bedroom carpet looked dirty. I’d stay at the Piccadilly one again next time.
This has to be by far one of the worst hotel experiences I’ve had In Manchester! The queen room I booked definitely wasn’t what I got! The room was tiny and looked nothing like it did on the pictures! The bedding smelt like it hadn’t been washed in weeks! The whole room itself smelt like sweat! The woman behind the desk when mentioning about my stay was very rude in my eyes! She had proper attitude on her which I didn’t like what so ever! In a whole, this was by far my worst stay in a hotel in Manchester and it was up there with the most expensive!
Perfect situation , clean tidy comfy beds
Very friendly lady on reception when booking in called Fatima. Lovely Decor throughout the hotel. Comfortable bed & a very nice choice of foods for breakfast 🥞 Very central to Royal Exchange Arndale Centre & Victoria Station
Lovely stay and good service. Pleasant atmosphere as usual. Breakfast facility good. An ideal city stopover.
Beautifully presented hotel. Polite and welcoming staff. Good price for a concert night, would definitely stay again.
Switch on. beOne.
Your benefits at a glance:
Manchester
Capital of culture and football
In the north west of the UK, Manchester has transformed itself over the years from a grey industrial stronghold into a metropolis for football, music and culture. Motel One has three affordable Design Hotels on site. Our Hotel Manchester-Piccadilly, Hotel Manchester-St. Peter's Square and Hotel Manchester-Royal Exchange offer unique design, friendly service and stylish rooms with cosy box-spring beds.
After booking your stay, you can look forward to free WiFi, an organic breakfast and high design for low prices. A tip for the bon vivant: in our One Lounge, you can savour not just a healthy breakfast but also an afternoon coffee or evening glass of wine.
Budget Design Hotels in Manchester – your Motel One
The city once plagued by the darker side of industrialisation is now a vibrant place to live and a popular destination for short stays, city breaks and weekend trips. Tour this former stronghold of the Industrial Revolution and you can’t help noticing the canals crossing the city. Used for transporting goods while industry was still booming, now the old warehouses along their banks are a distinctive element of the city’s image. Spacious loft apartments, chic bars and modern flats are now housed in these towering brick edifices, symbolising Manchester’s rebirth in modern times.
The Lowry cultural centre is also on the waterside at the Salford Quays docklands development. This complex, comprising two theatres, several galleries, cafés and restaurants, is built on what was formerly a reloading point for the cotton industry. Cross over the Manchester Ship Canal to reach the Imperial War Museum North, conceived to resemble a shattered globe shape, symbolising the effects of war.
Old Trafford, the Manchester Art Gallery and the Northern Quarter
Football’s coming home! Football fans are of course entirely spoilt in Manchester, and the Old Trafford stadium, home of Manchester United, is also a prime example of effective stadium architecture. Take a two-hour guided tour around these hallowed grounds to take your seat on the reserve bench, view the club’s trophies in its museum, and soak up the unparalleled atmosphere of the player tunnel itself. The National Football Museum to the north of the centre is another must-see for fans of the beautiful game, with free entry and exhibits including a replica of the sought-after Jules Rimet trophy, used for years as the World Cup trophy, and a jersey of Maradona’s from 1986.
If you prefer art to football, you’ll find what you’re looking for at Manchester Art Gallery on Mosley Street not far from our Design Hotel. It houses a significant collection of European art, focussing on works by UK artists.
The centre’s Northern Quarter right by the Motel One Manchester-Piccadilly is well worth a visit, home to trendy designer boutiques, pubs, clubs and jazz venues. It’s emblematic of the modern city, and attracts bands and fans from around the world. A warm Northern welcome awaits in Manchester.
