Motel One Madrid-Plaza de España
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Very good
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The hotel has an excellent location and the room had plenty of space. The air conditioning worked well and was udeful with the warm weather. On our second day at the hotel the door handle inside the room fell off because a pin was missing. The lady at the reception told me that their was not a maintenance person available on Saturday or Sunday. She offered to switch my room. Nobody ever looked at it or tried to fix it.
The hotel and staff were nice, Hector in particular, was lovely. The room was clean/spacious but didn't have a coffee machine or kettle, which was a shame. The breakfast was fairly small scale but fine and I believe the bar opens to reasonably late into the night. This was a business trip and overall, we we were happy.
A quick pleasant stay
Perfect stay - although realised I did not need breakfast - so a simple way to remove this item would be good. I ended up paying for 2x breakfasts I did not use.
Brilliant
Clean, new and very friendly and attentive staff.
I have stayed here several times on my business trip, I had to move to Motel one this week after I tried for once some other hotel, was happy my home hotel had a free night, I will always come back here.
Excelente lugar, céntrico, buen trato, altamente recomendable.
Easy, quick checkin. Friendly staff and generally a great experience.
Everything was fine!
Clean, very central, cosy and lovely breakfast.
We enjoyed our stay in the hotel. Nevertheless, we'd like to remark that the mattresses were not as comfotable as expected. We also missed the possibility of using a bidet within the bathroom. Sorry, but we did not use the wi-fi.
this is to appreciate outstanding behavior of all staff during critical moments of electricity black-out last Monday in Madrid. Congratulation to entire team! Nice, polite, helpful, excellent!!!!
Would have given a ten, but the shower was slow to drain so the tray was filling up. Also the usb charging points didn’t work.
Great hotel, great location, great staff but I dont see why I should pay exttra for a little dog when NO service is provided at all, no food, no water bowl, no cushion like in all other hotels I have visited with my pet. Why do I have to pay extra if I dont get anything in exchange? I also visited a Melia hotel after my stay in yours and I got a basket full of goodies for the dog, a welcome card, two bowls for water and food, toys etc.
Everything perfect. Parking price is expensive
An excellent hotel! Just wanted to mention that the reception staff arranged a taxi to airport and told us the fee to airport was a flat rate of 33 euro. The taxi driver charged us 55 euro ….we felt we were ripped off but it all happened so quickly. Just be aware of this ……taking advantage of tourist.
This is my second time staying at a Motel One and it was an excellent experience. I have and 8/10 because it would be good to have a kettle in the room and scrambled eggs as a breakfast option. I am planning a trip to Vienna in the autumn and will be staying in a Motel One.
Top Team, Tolle Lage
Great location. Super helpful staff. Great stay
Always exceptional service with Motel One. The Hotels situation was perfect, right next to the city center. Would recommend it any time.
The room was functional but had no charm at all, it was very grey. The window was thin and i could hear a lot of street noise. I did not feel part of anything, it was very unpersonal. I will probably choose another hotel next time.
I had a very good experience at this hotel. The location was perfect, making it easy to explore the area. The staff were welcoming, always smiling, and very available whenever needed. Breakfast was varied and offered a pleasant start to the day. The cleanliness of the hotel was impeccable. The only downside was the rather basic and spartan room, which lacked accessories. This would be my only criticism of an otherwise excellent stay.
Great stay. Just need to repair the showerdoor.
Good location Comfortable rooms A complementary bottle of water would be appreciated.
I book Motel One since they are dependable , value for money and trustworthy
After staying in many hotels in Madrid over the past few years, I must say that discovering yours has been a wonderful find. I only miss two things: first, that you don’t have a loyalty program like NH Rewards or something similar. And second, something more personal—it's about coffee. I'm a great coffee lover, and every time I stay with you and ask for a takeaway cup, you never seem to have them available. Instead, you offered me a small cup without a lid, more like a water cup than a proper coffee cup. I believe this is a low-cost investment that could bring you a great return. But again, this is just a personal preference, although I do think it would benefit you. Other than that, it’s always a pleasure staying at your hotel. Big hugs to the team!
I am a frequent visitor of Motel one. Every time the service is excellent, better than the service I receive in other hotels. I appreciate staff's attitude. Also the rooms are always very clean.
Central and very clean. Cosy atmosphere
The most concrete missing in room is "freezer/Kühlschrank" and "minibar" especially taking summer conditions into consideration. Please evalute this feedback a customer's frank opinion who would like to come again to Madrid and stay again at Motel One!
The room (THE ONE) was excellent and every contact with the staff was a pleasure.
Great location, wonderful room, friendly and competent staff. Thank you Motel One Madrid!
Convenient for local bars & restaurants. Clean and quiet room. Staff very helpful and tolerated my small amount of Spanish. It was a pleasant simple 25 min walk to Estacion de Atocha.
We have a wonderful stay. I asked for a quiet room and they gave me one on the last floor that was perfect. Room was new, clean and nicely decorated. Staff was very friendly and helpful, with a special mention to Lorenzo. The bar area is good to chill out any time of the day. Very close to metro stop or short walk to the start of the Gran Vía. Would come back again
excellent location within the city; perfect service and very friendly and customer orientated staff; clean and spacy room.
Excellent location, kindly staff, nice room
Hotel was perfectly located, staff was knowledgeable & professional, & room was well amenable. Will definitely stay here our next time in Madrid!
Very. nice, clean and in a perfect central location in Madrid. Gym nearby and many restaurants too
Salut! 👋 Beautiful friendly people, the staff and the other guests as well. A great property in a stunning environment. Shower was clogged, but that happens. Everything was really clean. 👍 I couldn"t log into member wi-fi, but that's not a problem with the hotel. Greetings and I hope to see you again..
Hotel was nice in general but the room temperature was too high and the thermostat did not work. Also, breakfast could have had a few more options. Thank you!
everything is great here. Reception is quick and staff are friendly; bed is comfortable for us, not that soft not that hard; perfect location, within 5 minute walk to subway and bus; restaurant and supermarket around. Only some small things, like the tap valve in the bathroom can be checked regularly, in our room the valve doesn’t work that well; and compared to the money spent for each stay, the room is bit smaller than expectations; and the switch beside the bed is a bit confused.. but it’s fine. I highly recommend to stay here when in Madrid.
We had a lovely experience in the hotel. Staff, cleaning service, spacious room, comfy bed, good wi-fi connection, bar. Really, full professionalism. But, since this is not the first time to stay at Motel One in general, I was not expecting lese. The only remark would be nice to have, sound proof door and windows and kettler in the room. That is the only reason I will mark overall experience and satisfaction with 9.
Good hotel and very nice personnal. With a little kettle, it will be perfect . Thanks for everything.
Very well situated, 5min from Plaza Espana...the hyper center. Nice and clean rooms, just a little too hot, fast checkin and good breakfast for the price.
Reception and bar staff very helpful. Location of hotel in central Madrid useful for Metro stations and walking.
Veru=y clean and central. Lovely Staff. Close there is a gym and the hotel has a parking
Very nice hotel. Close to the center, this hotel stay in a very calm position. Perfectly clean and very kind employees
I had a wonderful experience at this hotel. The staff was incredibly friendly and attentive. The room was spacious, clean, and well-equipped. The bed was super comfortable. I highly recommend this hotel to anyone visiting Madrid, I will definitely be back next time.
Very helpful staff who were very attentive to all needs. Rooms were clean and location is fantastic. Just outside of the busy areas and a short walk from great food and sites. Multiple transit options all within a 5 min walk.
Fantastic location. The staff was friendly and really took care of us. Additionally, I appreciate the consistency of the Motel One brand across Europe. Keep it up!
Gallery
Everything you need at a glance
The perfect meeting room in Madrid:
Capacity: 40 people
Equipped with: TV & flip chart
Drinks/catering can be booked separately
Price: EUR 390 per day
Location and surroundings
Hotel Madrid
A Spanish spin on joie de vivre
Be honest: when you hear the words laissez-faire or savoir-vivre, the first place that comes to mind is Paris, right? There’s another European city giving the French capital a run for its money as the centre of the good life: Madrid. Fiery flamenco, prodigious night owls, football fit for a king – this city never sleeps a wink.
But Spanish laissez-faire extends well beyond the historic streets of the old town. It’s also in every nook and cranny of the Motel One Madrid-Plaza de España – especially in the One Lounge. You can hear the clacking of castanets in our cosy, flamenco-red velvet armchairs. Order ‘una sangría, por favor’ in your best Spanish at the hotel bar and watch the hustle and bustle through the large panorama windows. Did you know that your hotel is situated in one of Madrid’s most beautiful squares? Plaza de España is at the very heart of Madrid’s cultural scene.
May we introduce you to your Madrid city guide? The hotel itself does a super job. A huge map of the city hanging in the lounge at Motel One Madrid-Plaza de España will show you the way from the Plaza Mayor along the Gran Vía to the Palacio Real. And if you’re stumped, simply log onto our free WiFi and look up the city’s famed sites – a little cheating is allowed.
Ready to check it all out in person now? Great! First stop: Plaza de España. Get to know your hotel’s namesake up close and personal. The square covers more than 70,000 square metres, with countless opportunities for visitors to stroll, linger and relax. Next up: Palacio Real de Madrid. This 18th-century palace is home to nobility and the well-heeled. Read: ‘rich and royal’. Estadio Santiago Bernabéu houses different kinds of kings: this stadium is where Real Madrid, also known as ‘the royals’, grace the sacred turf. On the way back to your hotel, take a detour toward the city centre and check out Gran Vía, the ‘lifeline of Madrid’. Would you believe that more than 10 million people walk down this boulevard every year? Final stop: your Hotel Madrid. But don’t worry! There’s no bedtime here. Because as you know, Madrid is the city that never sleeps.
