Motel One London-Tower Hill
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Very good
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Always a great stay .
We visited in 4 adults, all the rooms were clean and comfortable. The lobby is spacious, but the shared breakfast areas don't live up to the rest of the experience. Check-in and check-out were excellent
We had a good 2 night stay. The room was clean and very comfortable. The staff at reception were helpful and the process for checking straightforward.
Really nice hotel, clean, staff were great and honestly have no complaints
Everything about this hotel was excellent. Location was great. Breakfast was very good. Room was lovely.
Excellent location,friendly staff. Rooms great value for money. Definitely will stay again !
Great location although limited options for food as bar was small, travelling alone and wanted to eat in hotel but only option was toasties. Room small but functional fir one night
Everything is great. From cleanliness in the room to fantastic service from service staff. Would be nice to have a mini fridge in the room
The hotel has a lovely lobby and the staff are very friendly. The hotel is well located to where I need to be and is comfortable. My dissatisfaction was the lack of ironing equipment, I rang down in the evening and was told there was nothing available and to call back in the morning. I rang in the morning and was told it would be back when the housekeeping had cleaned the room it was and bought it back, after 8am. I had to leave at 815 to get checked out and to my office so could not wait / risk not getting it in time so had to wear a wrinkled shirt to a meeting which isn't great. With a hotel of your size I would expect better availability of facilities.
Very Clean, Really helpful friendly staff the bed was really confortable
Room small, slight unpleasant smell and becomes damp as no extractor fan in the bathroom. Bed very comfy and the breakfast was of good quality. Staff were professional.
Good value for money as usual, with restricted room for stowing my belongings ( ie not suited for longer stay). A/C was a nuisance as it automatically switched on and off at some intervals at night, when I wanted it off.
I like staying at MotelOne. Please, please fix the "Guide" on the television - this doesn't work in any room, ever!
I had a wonderful stay at Hotel One London. The room was very comfortable, and the location was ideal for exploring the city. I would definitely recommend it and look forward to returning!
Exactly what your expect. Clean rooms. Swift staff. And good location
the bed was comfortable and the bathroom was very clean, but the positives end there. The water pressure was awful in the shower. The room was incredibly outdated, the whole of the tenth floor stuck of marijuana and there was no iron in the room. When I asked for one, I was given a full sized ironing board to waddle up to the room with. I would not stay here again.
Beautiful room, very comfortable, attractive lobby, attentive staff, great breakfast
Hotel is nice enough, the common areas downstairs look trendy and a nice place to meet, however as soon as you get out at another floor its like a different hotel. Its giving Travel Lodge. I've stayed a few times before so I don't have massive expectations. Unfortunately this time i was put in a room where the mattress was as old as me. It had a huge dent all the way along the middle from side to side, so my butt was lower than my feet and shoulders. I sleep on my side so i felt like a question mark trying to sleep. Either rotate your mattresses if you have to be cheap but preferably buy new ones. I reported this to reception staff along with the fact that the hairdryer in the room had the plug almost hanging off, it needed new screws. This was potentially dangerous. No drinking water in the room, how much would it cost to put a bottle in? Especially when London tap water is disgusting.
Everything is quite good only rooms are very small - ok when using as single- for couples a bit too tight
Excellent stay. The room was great, very clean and had the best pillows. Great Air conditioning as well. Only feedback I have is about the breakfast. While it was plentiful and high quality, the breakfast represented a poor value for the price. At that cost there should be hot options. However it did not detract from the stay for me.
The room was clean and tidy. Disappointed to only be given one bottle of water with it being a heatwave and on the day of departure the cleaner was trying to get in at 9am. Shower was very slippy and could do with a grab bar being put in for safety reasons.
All fine. Nice pillows and comfortable bed. iPhone charging points were missing and I had to buy an Apple plug was my one issue. That aside all fine
Very friendly and helpful staff. Good location and excellent facilities. Room was just as described and all that was needed.
The location of the hotel and the lobby/bar area are great. The rooms are overdue a significant refurbishment, especially at this price point.
The bed was killer on the back, way too stuff. Also the toilet sounded like it was slowly coming off the wall during use, I could only imagine it would be a matter of time. Also we recognize there was a heat wave at the time, though we felt comfortable outside, the room was intolerable at night. Between the bed and the heat sleeping was minimal. We were happy to check out.
Really enjoyed our stay. Great location, downstairs is very stylish. Bedroom very modern and super clean. Bathroom very good but only problem was floor of shower turned to ice skating rink when wet. Reception said we could have had a mat but maybe this should be offered when you arrive, it felt very dangerous
Room very clean and well presented along with all the Hotel. Staff very helpful and friendly. Happy to stay there again, next time I'm in London
As a regular "stayer" its always clean and the reception staff are excellent
Lovely place to stay, quiet room, aircon and everything clean and tidy
Curtains are not black out which is not great when you are on floor 12 and get lots of light in the early morning. therefore a low score for the room because of that.
Lovely bed good sleep, nice and quiet. Was surprised there wasn’t a bathroom fan, face cloths or a fridge. Also a laundry service would have been good
Everything was great apart from no drinking water in the room.
As good as always
Check in was fast and efficient. Excellent bar. Hotel and room very clean and tidy.
Good location. Room Aircon not reliable.
Thank you Maria
Everything is ok but there isn’t an Italian channel on tv Breakfast too expensive e without pancakes
Check-in was easy, personelle was helpful and kind, hotel beds and pillows where comfortable.
Nice location and reasonably priced. Clean. Rooms extremely small
My soom stank of weed. So the room just felt disgusting.
I stayed here for 2 nights with my daughter and was more than satisfied with my stay. The room was of an adequate size, not much space for the suitcase but we managed. Lovely queen sized bed that was very comfortable, TV and tea and coffee. Bathroom was more than adequate. The staff were all friendly and approachable. We were allowed our room early as it was clean which was greatly appreciated and allowed us to get ready for a concert at Wembley in good time. The aldgate tube station is a 5 minute walk away and Tower Hill is at the end of the road, Tower Hill is accessible if you have large cases which is helpful. The hotel is very close to The Tower of Lonson and has lots of eateries around. I will definitely stay here again.
The iron we requested had brown marks on the face of it which stained my other halves white shorts. When we took it down, the staff member didn’t offer any solutions, not even to get them cleaned.
Receptionist was very friendly, we were able to check in early as our room was ready. Slept very well!
Nice, clean, easy and centrally located
I would like to add that all staff has been very friendly and the fresh water available at the reception it was a plus as in the hot days it has been fantastic to arrive at the hotel and cool down. Thank you.
lovely
Nice stay, however the breakfast is not comparable to Motel One in Germany (e.g. regarding vegan options).
I’ve stayed at Motel One London - Tower hill several times now, and it has truly become my go-to place whenever I’m in London. The location is excellent and just a short walk to the underground, making it easy to get around the city. The hotel itself is always spotless, well-kept, and inviting. The staff are consistently friendly, helpful, and professional. It really makes a difference to be welcomed with a smile. For what you get, it’s outstanding value for money. Clean, comfortable rooms, a central location, and a warm atmosphere – it’s everything I need for a pleasant stay in London. Highly recommended.
Friendly service at reception, clean rooms
TV channels could be adjusted as German channels dominated despite the hotel being located in the UK. Otherwise hotel was good. Excellent air conditioning. Would stay here again.
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Hotel London Tower Hill
You’re welcomed to the majestic Motel One London - Tower Hill in the UK capital with a hearty patriotic greeting. At reception, a collage shows the history of the coronation ceremony, and in the lobby, the hexagonal form of the illuminated exterior façade is presented as a diamond symbol. Breakfast in regal style in the One Lounge, the decoration of which is inspired by the nearby Tower of London. Your healthy and organic breakfast is served in chivalrous fashion in front of a historic backdrop and eaten on specially-made real leather benches with Chesterfield-style upholstery. Cosy box-spring beds ensure a sovereign sleep, crowning your stay in our Design Hotel. Welcome to London!
Our affordable hotel is in the centre of the city, close to the Tower of London, which for centuries was used as a jail for prisoners of the Crown, making it the setting for numerous dramas through the ages. Just 500 metres from the hotel is the Tower Hill London Underground station, your access point to the whole city. But this hotel also makes a great base from which to explore on foot. Only a short stroll away is Tower Bridge; stroll along the Thames from here to reach the heart of tourists’ London, with all the sights essential to your visit, including St. Paul’s Cathedral, the London Eye and Buckingham Palace. We and the city are waiting to welcome you.