Motel One Frankfurt
6 Hotels in Frankfurt
What our guests say
Very good
Overall rating from 14,350 ratings
Friendliness 9.3 of 10
Cleanliness 9.2 of 10
Reception 9.2 of 10
Lounge & Bar 9 of 10
Location 9.2 of 10
Room 8.7 of 10
Bathroom 8.6 of 10
Free WiFi 9.2 of 10
Value for money 8.6 of 10
Breakfast service 8.4 of 10
Room was clean and well maintained. Bathroom was modern but a bit small. Shower was very warm and powerful. Don't know why you just give a single duvet on a double bed. Breakfast was poor - limited choice and no where to sit. I wouldn't book a breakfast if I stayed again.
Nicola, who was at breakfast area, was so kind and friendly. He gave me a good vibes in the early morning and I could start my both days in the happy way ;)
While our overall experience was great, I was disappointed by the service at the reception. We understand that a new system was being implemented; however, two of the female staff members were quite unfriendly and arrogant. This was our first time experiencing this at your hotel, and we hope this will change again in the future. On a positive note, the staff at breakfast and in the bar were extremely friendly and provided excellent service.
I have stayed in Motel One hotels in several cities across Europe. I am really satisfied, and this is why I choose Motel One when available. I wish you would consider a loyalty program for regular clients. This is a big disadvantage compared to other hotels, whose loyalty programs offer, sometimes a lot, to their clients.
Nice location, very central and I really liked the Hotel
Great hotel with helpful staff and a good breakfast. The lobby and bar area is quite comfortable and relaxing. A good location.
Great hotel with excellent customer service! Everything was great and above and beyond what you would expect from a 5 star hotel. We have stayed there before but under a different brand and always enjoyed the hotel, but never expected to be even better! Wow! From the lobby remake and bar upgrade to the room decor, it was so upscale and uplifting. Mona Lisa never looked better hanging from the lobby walls. Nice touch!
The hotel was okay, the area around wie horrible especially for a woman some alone. Also some Argument between guests and breakfast service escalated (from both sides) and security showed up which was quite uncomfortable plus guests loud on their speaker phone and no response from staff.
Nice room, good location. The bar staff were friendly until we complained that drinks had not arrived then they were a little short with us.
Your staff is great - however the hotel is getting older so no matter how much effort your people put into keeping everything up one can see the heavy use. Eventually there is some work required
The only negative point was that breakfast was served in the hall due to lack of seating in the room.
Room quality below Motel One standards, given this is a refurbished hotel of a different brand. Shower partially broken. The room has been painted, but doors etc were clearly aged.
- horrible matrasses, blankets didnt even cover the full bed (too small) - breakfast was in hotel lobby with very small and low tables (too much trouble to set up enough real tables?) - very limited breakfast... no bacon or fresh baked eggs?
Stay was good, just the light on the room was a bit dim
The kindness of all employed was stunning ❤️🚀
Building works next door was very noisy, starting at 7am, no real value for money for breakfast - selection has gotten a lot smaller Until building work next door is completed will probably not be able to stay there
Front desk staff are very rude, especially to Asian guests. They refuse to help, and make mistake on my bill. Even so, they tried to argue and blamed that it was the mistake of the guest.
I am a big fan of MOTEL ONE hotels. Stayed always in this chain hotels all around Europe. First time i am facing this kind of thing. I was in the room full day, so the other day i was out for MEsse show, and request a cleaning. In my room, in the bathroom the cleaning person scattered my personal belongings such as parfumes, shaving cream, hari gel, etc., including my toothbrush. Everything was a mess. I'd put my toothbrush in a cardboard cup so it wouldn't touch the counter, but the way I found it wasn't a pleasant sight. May be the cleaner was in a hurry did not have time enough, and he/she could have forgotten the mess. The rest as always I am fine.
My #1 Hotel Chain in Europe
The rooms are efficient, incredibly clean and new. Great hotel, highltvreccomend.
Convenient location - across from the mall. nice atmosphere. The tiny room was clean. Bed was ok. 2 different size pillows. Bathroom is very tiny. So sad-No hot water cooker or coffee machine in the room. You can get food at the bar even late at night. It’s just a Toast (could be a bit nicer prepared) but helps if you arrive super late and nothing else in the area is available anymore. Parking is a mess. Not enough space and if the garage is full, there’s no other location to park other than the expensive mall. And you’d have to walk all the way around the mall once it’s closed. We’ll probably come back when we know there’s no concert or exhibition at the convention center. It was just too crowded. But that’s a good sign I guess. 😉
We had a very pleasant two-day stay at MotelOne Frankfurt Europaallee. The staff were consistently friendly and competent, the location is attractive and convenient, and parking in the garage was readily available. We thoroughly enjoyed our stay and can highly recommend this hotel.
Top Hotel
nothing to complain about all good
I use this hotel on my way back to the US, there are restaurants in walking distance. The breakfast in the morning is marvelous, unfortunately is not included and parking is not free.
Generally, a good experience but there are important buts: For breakfast service no warm options just boiled eggs does not count) is not acceptable, especially german staples such as potatoes, scrambled eggs or omelettes, warm pastries, sausages and bacon SHOULD be included. Rooms could be better
Efficient service at the reception, no lines. Delicious breakfasts. Quiet and comfortable rooms.
I am always very satisfied in every one of your hotels. Great staff and beautiful rooms. But the Mote One in Frankfurt am Römer is truly outstanding. 12 stars!
We stayed at this hotel for 2 nights. I would highly recommend it to others. The staff were friendly and hardworking. The shuttle to and from the airport was convenient. The room was clean and the bed was comfortable. The breakfast buffet had a nice selection of food.
Very good price/quality as everyone knows. I know it’s not a 5 star hotel but still, I’d like to have at least 1 glass or cup in the room instead of having to “steal” one from the restaurant..🙂
Very pleasant stay. Very efficient and friendly service.
Great stay. Good room, excellent breakfast, super bar, and extremely handy for the marathon start/finish. Alles gut!
TOP
Overall, a good experience. Our only complaint was the room size - very cramped for two people. Breakfast was good, and hotel is well-located.
Great location, room was perfect and checking in and out was seamless. Could do with offering more than just sandwiches and crisps at night
First time guest and had an excellent experience, gave us a top floor corner room, good breakfast abd parking. Fast check-in and out. Very central location in Frankfurt. Would definitely stay again.
Excellent service from staff. Very good room. Bathroom fixtures could use a refresh. Towel bar below sink was rusty in spots. Breakfast very good. Convenient parking.
I was lacking drinking water in the room and amenity kit in the bathroom (toothpaste and other small items). Other than that it was fine.
The hotel is centrally located, easy to access on public transport, rooms were clean and tidy.
Great concept & good value for money. My only comment related to the stiffness of the mattress. Everything else was fine.
The breakfast does not offer scrambled eggs or hot food items.
I usually stay at Motel One in Warsaw. Tried this location from the Frankfurt airport. Was again impressed. Outstanding customer service from your employee, Sergio. He is from Colombia. His personality is so positive. He studied German & English in Colombia. Both languages he speaks perfectly. He was helpful to me. Your hotel group is an exceptionally well run company. The Warsaw location has served me Only suggestion I have is to add better signs for the hotel bus shuttle area. Difficult to find. Many passengers could not find the area. Also, add the hotel shuttle bus operating hours to the company website and to somewhere on the wall at the airport bus stop. I arrived late and the bus had stopped operating. Has to call the hotel to know the schedule.
I was completely taken aback to find handcuffs under the mattress; I have no idea why they were there. Furthermore, the room next door had an alarm clock that went off every morning from 6 AM to 7 AM. The walls were incredibly thin, so it sounded like the alarm was going off right next to me, making it difficult to sleep.
Good value, nice shared spaces, very nice breakfast. Disappointed not to have a kettle in the room for hot drinks.
Especially the Italian man at the breakfast was amazing. He was so energetic and joyful, that it help me to start into the day. And the breakfast itself was very good. A lot of vegetarian and organic options.
Nicola and Andrew were amazing, so kind and professionals!!
For the location, the price, and the Motel One brand, I expected a much better experience. The room was fine; clean and tidy, but quite basic. The shower only had a single 3-in-1 body wash/shampoo product, with no separate conditioner or moisturizer provided. The biggest disappointment was breakfast. The selection was very limited, with only a few basic options and no scrambled eggs!!! Overall, it felt quite minimal and not up to the standard I expected from Motel One!
Alles top!
Everything was good, except for the shower situation. I understand that you are aiming at saving water, however, the water pressure stayed weak even when turning the knob past the “water saving” feature. It is almost impossible as a person with long hair to wash their hair with that little amount of water coming out of the shower head. It leads to having to shower for a long time to get the hair wet or to get the shampoo out of the hair, which is probably not leading to water savings. Also, half the water drizzles down the shower hose because the water pressure is too weak.
Very pleasant as always
Switch on. beOne.
Your benefits at a glance:
Frankfurt am Main
Experience “Mainhattan”
Frankfurt am Main – dubbed “Mainhattan” thanks to its unique skyline – is famous for its status as a financial and business centre. Our three hotels in Germany's banking capital will welcome you with their individual designs.
Stay in a Motel One during your business trip, transfer or city break in the Main metropolis and experience Frankfurt at its finest. Business travellers will find our hotels at Frankfurter Messe and the airport especially convenient, while the Motel One Frankfurt-East Side is located right in the vibrant heart of the city. The Motel One Frankfurt-Römer, on the other hand, takes you back in time when Frankfurt was regarded as the centre of book Publishing. Which design hotel will it be for you?
Budget design hotels in Frankfurt – your Motel One
Are you interested in observing the “bull vs. bear” fight for yourself? The ups and downs of the DAX are the centre of attention at the Frankfurt Stock Exchange. These glass towers house Deutsche Bank, Commerzbank and the European Central Bank, whose striking, new building towers over the Ostend district.
The city at the centre of the Rhine-Main area also owes its economic success to its international airport, which you can reach effortlessly from our Motel One Frankfurt-Airport. By the way: Germany’s largest airport is well worth a visit even if you aren't about to take off. A tour of the facilities allows you to view the jumbo jets up close.
You may think that Frankfurt is all about stock indices, skyscrapers and big business. But there's more. Hesse's largest city has a rich historical heritage and a great deal of culture to offer – and don't forget about “Äppelwoi”, the beloved local apple wine. The latter might be a factor in the surprisingly laid-back attitude of Frankfurt's inhabitants. Do feel free to enjoy Sachsenhausen until the wee hours and sample the glory that is Äppelwoi: we will happily welcome you to our design hotel even late at night.
The Römer, the town hall, St Paul's Church – highlights of a true metropolis
If you can tear your eyes away from the glittering skyline, you will be rewarded with a plethora of impressive sights. For example:
- the Römer, which doubles as the town hall and symbol of the city
- the renowned Städel Museum at the Museumsufer
- the fascinating exhibitions at the Schirn Kunsthalle
- the historic St Paul's Cathedral
- the Senckenberg Museum of Natural History
- the Palmengarten and the Frankfurt Botanics
- and, of course, Goethe House, the family residence of Goethe.
Frankfurt is also home to one of Germany's largest universities, named after the city's most famous son: Johann Wolfgang Goethe University. Its presence injects a generous dose of the student lifestyle into Germany's financial capital – this is especially visible in the Westend, Gallusviertel and Bockenheim districts. While others are already busy completing business deals over lunch, the young people of these areas are still relaxing in cafés and enjoying their breakfast.
Are you headed for Frankfurt for a trade fair and looking for an affordable design hotel? Our Motel One Frankfurt-Messe is at the centre of the action. Highlights among the countless trade fairs in the city include the International Motor Show (IAA) and Frankfurt Book Fair, a meeting of writers, intellectuals and all sorts of other book lovers.
