Motel One Frankfurt
4 Hotels in Frankfurt
What our guests say
Very good
Overall rating from 15,053 ratings
Friendliness 9.4 of 10
Cleanliness 9.3 of 10
Reception 9.2 of 10
Lounge & Bar 9 of 10
Location 9.1 of 10
Room 8.8 of 10
Bathroom 8.7 of 10
Free WiFi 9.2 of 10
Value for money 8.6 of 10
Breakfast service 8.4 of 10
TOP
Overall, a good experience. Our only complaint was the room size - very cramped for two people. Breakfast was good, and hotel is well-located.
Great location, room was perfect and checking in and out was seamless. Could do with offering more than just sandwiches and crisps at night
First time guest and had an excellent experience, gave us a top floor corner room, good breakfast abd parking. Fast check-in and out. Very central location in Frankfurt. Would definitely stay again.
Excellent service from staff. Very good room. Bathroom fixtures could use a refresh. Towel bar below sink was rusty in spots. Breakfast very good. Convenient parking.
I was lacking drinking water in the room and amenity kit in the bathroom (toothpaste and other small items). Other than that it was fine.
The hotel is centrally located, easy to access on public transport, rooms were clean and tidy.
Great concept & good value for money. My only comment related to the stiffness of the mattress. Everything else was fine.
The breakfast does not offer scrambled eggs or hot food items.
I usually stay at Motel One in Warsaw. Tried this location from the Frankfurt airport. Was again impressed. Outstanding customer service from your employee, Sergio. He is from Colombia. His personality is so positive. He studied German & English in Colombia. Both languages he speaks perfectly. He was helpful to me. Your hotel group is an exceptionally well run company. The Warsaw location has served me Only suggestion I have is to add better signs for the hotel bus shuttle area. Difficult to find. Many passengers could not find the area. Also, add the hotel shuttle bus operating hours to the company website and to somewhere on the wall at the airport bus stop. I arrived late and the bus had stopped operating. Has to call the hotel to know the schedule.
I was completely taken aback to find handcuffs under the mattress; I have no idea why they were there. Furthermore, the room next door had an alarm clock that went off every morning from 6 AM to 7 AM. The walls were incredibly thin, so it sounded like the alarm was going off right next to me, making it difficult to sleep.
Good value, nice shared spaces, very nice breakfast. Disappointed not to have a kettle in the room for hot drinks.
Especially the Italian man at the breakfast was amazing. He was so energetic and joyful, that it help me to start into the day. And the breakfast itself was very good. A lot of vegetarian and organic options.
Nicola and Andrew were amazing, so kind and professionals!!
For the location, the price, and the Motel One brand, I expected a much better experience. The room was fine; clean and tidy, but quite basic. The shower only had a single 3-in-1 body wash/shampoo product, with no separate conditioner or moisturizer provided. The biggest disappointment was breakfast. The selection was very limited, with only a few basic options and no scrambled eggs!!! Overall, it felt quite minimal and not up to the standard I expected from Motel One!
Alles top!
Everything was good, except for the shower situation. I understand that you are aiming at saving water, however, the water pressure stayed weak even when turning the knob past the “water saving” feature. It is almost impossible as a person with long hair to wash their hair with that little amount of water coming out of the shower head. It leads to having to shower for a long time to get the hair wet or to get the shampoo out of the hair, which is probably not leading to water savings. Also, half the water drizzles down the shower hose because the water pressure is too weak.
Very pleasant as always
Great location, receptionist’s looked after my room allocation request, lounge offers. price at the Römer location. Not the case for Freiburg. 176 Euro! Booked a different hotel.
Small room compared to USA standards, but not for Europe. It was clean and comfortable. No sheet to sleep under, just comforter and fitted mattress sheet. No wash cloths in the room. There were two towels and hand towels. Only one chair. Floor inside the shower was a little slippery, so caution when stepping out. Coffee/Tea bar at entrance and just outside of restaurant, but no signage stating it was not free.
Alles top
everything ok - like everytime But the ail receipt didn't arrive
The Motel 1 Frankfurt-Römer location worked out perfectly for us. Nice staff, clean room, and comfortable bed.
great lobby... great staff... maybe a tiny bit more in the room for the business traveller... ? a safe? more hangers?
Close to old town, tram stop in front the hotel. Clean and confortable. Close to restaurants and bars. Save please to walk at night. Also staff was really nice as they help us to call the airline to make an important change on hour itinerary. Room is small but good enough to stay some days. A/C didn't work, not sure if a general issue or only in our room. I would recommend this place.
Alles i.O.
Well equipped rooms, nice atmosphere, clean and quite. Nice staff at the reception, and good welcoming. The only downside is the size if the room - it is very small!
Generally, a good experience. Bed should be a few inches longer, and mattress should feel harder and straighter when you lie down (it is soft and bendy, not good for the back).
We stayed two nights in the weekend. The sheets and towels were not changed for two days. We couldn't have breakfast the second day because the hotel was crowded and we couldn't find a seat. The staff was wonderful. Thanks.
Motel provided excellent services, however there is need to be strengthened the WiFi coverage within the building on higher floors. The multiple walls obstruct WiFi coverage in certain locations.
Incredible, except there is no laundry service
very bad welcome
The room was adequate but it is missing a coffee station and perhaps a small fridge but it would have been nice to be able to make coffee in my own room, even if only two cups worth of coffee and sugar were provided. Otherwise my stay was pleasant and I was close to my course venue, many shops and attractions. Thank you.
alles prima
Great Service!
Another good stay, room clean and great size. Only issue was that there was an unsightly smell when you went in the bathroom.
Alles in allem top
I recently stayed for 3 nights and found the hotel to be really good. Friendly staff who were very helpful, a good choice at breakfast even though the hotel was still being refurbished and high levels of cleanliness. The only improvement would be if there were tea and coffee facilities in the rooms.
Excellent location, only a 10 minute walk from Frankfurt's central station. Also. very importantly, only a 5 minute walk to the Old Town. The hotel itself was a pleasant, modern building but inside it had lots of character and a nice vibe. The reception staff were excellent as were the bar staff. Our room was spacious and very well appointed. There were no negatives to our stay.
Modern building with stylish decor and good sound insulation. The rooms are rather small and the price is relatively high, however. There's a stylish bar downstairs as well, although the service was very slow. The staff were friendly enough.
Good location, and price
Good location, and price
TV - technical issue: Loading twice, that you have to await once finished ....
Friendly and professional, as always.
Super Service
Onetime the year a visit in Frankfurt.. same hotel as every year: Motel one Römerberg. Feels a little bit like comin' home.
the room is very Basic there are no minimum facilities available like hot water kettle or tea bags no cupboard for cloths..
super lovely staff
Everything fine, execpt for AC not working.
Top Service.
Switch on. beOne.


Your benefits at a glance:


Frankfurt am Main
Experience “Mainhattan”
Frankfurt am Main – dubbed “Mainhattan” thanks to its unique skyline – is famous for its status as a financial and business centre. Our three hotels in Germany's banking capital will welcome you with their individual designs.
Stay in a Motel One during your business trip, transfer or city break in the Main metropolis and experience Frankfurt at its finest. Business travellers will find our hotels at Frankfurter Messe and the airport especially convenient, while the Motel One Frankfurt-East Side is located right in the vibrant heart of the city. The Motel One Frankfurt-Römer, on the other hand, takes you back in time when Frankfurt was regarded as the centre of book Publishing. Which design hotel will it be for you?
Budget design hotels in Frankfurt – your Motel One
Are you interested in observing the “bull vs. bear” fight for yourself? The ups and downs of the DAX are the centre of attention at the Frankfurt Stock Exchange. These glass towers house Deutsche Bank, Commerzbank and the European Central Bank, whose striking, new building towers over the Ostend district.
The city at the centre of the Rhine-Main area also owes its economic success to its international airport, which you can reach effortlessly from our Motel One Frankfurt-Airport. By the way: Germany’s largest airport is well worth a visit even if you aren't about to take off. A tour of the facilities allows you to view the jumbo jets up close.
You may think that Frankfurt is all about stock indices, skyscrapers and big business. But there's more. Hesse's largest city has a rich historical heritage and a great deal of culture to offer – and don't forget about “Äppelwoi”, the beloved local apple wine. The latter might be a factor in the surprisingly laid-back attitude of Frankfurt's inhabitants. Do feel free to enjoy Sachsenhausen until the wee hours and sample the glory that is Äppelwoi: we will happily welcome you to our design hotel even late at night.
The Römer, the town hall, St Paul's Church – highlights of a true metropolis
If you can tear your eyes away from the glittering skyline, you will be rewarded with a plethora of impressive sights. For example:
- the Römer, which doubles as the town hall and symbol of the city
- the renowned Städel Museum at the Museumsufer
- the fascinating exhibitions at the Schirn Kunsthalle
- the historic St Paul's Cathedral
- the Senckenberg Museum of Natural History
- the Palmengarten and the Frankfurt Botanics
- and, of course, Goethe House, the family residence of Goethe.
Frankfurt is also home to one of Germany's largest universities, named after the city's most famous son: Johann Wolfgang Goethe University. Its presence injects a generous dose of the student lifestyle into Germany's financial capital – this is especially visible in the Westend, Gallusviertel and Bockenheim districts. While others are already busy completing business deals over lunch, the young people of these areas are still relaxing in cafés and enjoying their breakfast.
Are you headed for Frankfurt for a trade fair and looking for an affordable design hotel? Our Motel One Frankfurt-Messe is at the centre of the action. Highlights among the countless trade fairs in the city include the International Motor Show (IAA) and Frankfurt Book Fair, a meeting of writers, intellectuals and all sorts of other book lovers.









