Motel One Cologne-Neumarkt
What our guests say
Very good
Overall rating from 5,683 ratings
Friendliness 9.3 of 10
Cleanliness 9.1 of 10
Reception 9.2 of 10
Lounge & Bar 9.1 of 10
Location 9.4 of 10
Room 8.7 of 10
Bathroom 8.6 of 10
Free WiFi 9.2 of 10
Value for money 8.4 of 10
Breakfast service 8.4 of 10
All was good apart from 1 thing. The sheets of our beds haven't been washed for quite some time, because I had been scratching my body for almost 4 days. it was like bites of mosquito bites on my body. The doctor said it might be Bed fleas from a lack of hygiene and washing. That is the only complaint I needed to make. Hygiene is very important.
Great hotel and location,
You cancelled my booking before I showed up at 8pm without warning! And the room was hot and I was told the cooking system was turned off to save money.
Alles prima.
Very busy at breakfast at weekend not really enough space for a relaxed breakfast. Week days were fine.
Lovely Hotel and well situated. Very friendly and helpful staff.
Great hotel. Location is brilliant if visiting Cologne. Room is good, a little bit too warm for us and the Aircon didn't work
Good, reliable quality. Clean, safe, conveniently located. Nice bar, ok breakfast. However, rooms could be slightly larger.
We really enjoyed our stay at the Neumarkt Motel One. True value for money. A very well decorated reception and bar/restaurant and the breakfast was excellent. The room was also very nice and clean. We'll definitely return to this or other Motel One locations.
Everyone was super friendly. Rooms were clean and quiet, didn't hear other guests at all. Would have been good to have more water in the room but one was given for free when I checked in. Super easy check in, really like the online option, I was arriving very late the evening so was able to check in before hand. Breakfast had a good range of continental items. I was able to leave my bags in storage on my last day so I could go explore the city. Super convenient, within walking distance to all the major attractions especially the market and shopping district and the river. Really enjoyed my time in Cologne and thinking of bringing my family at Christmas.
Alles war super...
Great location, room was adequate. Bar and housekeeping staff very friendly. However check in experience wasn’t so - after checking in on line and receiving conformation key could be collected at designated pick up station, on arrival I advised the receptionist I had checked in on line ( as per the many emails from motel one) to be told you need a key for your room so you need to check in here. Completely dismissed the fact I had checked in on line. Ironically the tv in the lift was promoting self service check in.
The motel itself is very nice and very conveniently located. The staff is very friendly and quite helpful - absolutely no complaints here! The rooms spotless. Only thing that was less than nice was the nearly doubling in room price from night to night - 85 euros on Thursday to 150 on Saturday. And what - did the room suddenly get bigger? Nope. 150 Euros is definitely way overpriced for this room. I am guessing that it was price gouging for the fireworks show on the Rhine (which we were not interested in at all). To the question, would I recommend this motel - I prefer to support independent establishments, and I would look for a less expensive room, perhaps farther out of town. So - the motel is nice, but not my preferred place to stay. I only stayed there because my friends were also staying there and it was proximate to the tram line to the university which was our actual goal for the visit to Cologne.
Stay was great as usual. Room was nice and clean, the bar, outside spaces and breakfast are great. Here is my one little complaint: the tv channels! 1 should be ARD, 2 ZDF and being in Köln 3 should be WDR - which was not tuned in at all shocking. I do appreciate catering to international guests BBC always great, would question the need for CNN and some of the rubbish channels, but I’m sure nobody would mind switching through to find them 🤣
Highly Recommended for short break, excellent service, very clean and well equipped rooms for every need.
Early check in enabled a beautiful arrival ... Well located ... Friendly and accommodating staff
Warm welcome and help during night arrival.
Third party parking underground was terrible! Location is ideal and breakfast was adequate. Rooms are comfortable and as expected.
Small room, but clean and decent value.
Alles super
One of the best hotel I’ve stayed in yet.
As a couple, we stayed for one night. The hotel has great location; parking garage being right next to the entrance of the hotel. Receptionists are very friendly; and the room is simple and clean. Air conditioning is working well and also quiet. The mattress is a little bit on the hard side but bed covers are fresh and nice. I am overall satisfied with the stay.
Friendly and competent staff Room in good shape and location Very good value for money
Optimal für City Tour
Great service, as always. The price is totally appropriate considering the central location of the hotel and the rooms were clean.
As always exelent service,thanks to Mathias to make my stay so welcome, Danke an Mathias und das ganze team absolut 5*****
Tolles Hotel
This was my second stay at Motel One Cologne Neumarkt. The staff are friendly, the hotel is clean, comfortable and in a very convenient location. I would recommend this hotel without hesitation.
I had a great stay - room was very comfortable and clean and the hotel facilities including breakfast were great.
It was a good stay.
It was a friendly, clean experience. Staff helpful with the area.
very beautiful hotel and nice breakfast
Great place to stay . Heaps of restaurants and a subway nearby
Alles super!
Overall, my Motel One was a pleasant stay, as usual when I stay at Motel One properties. Like many hotels, Motel One speaks of its sustainability practices, but provides little information about recycling, for example. Are the trash bins in the rooms sorted for recyclable materials? The paper cups provided in the bathrooms should be replaced with reusable cups.
Alles top….
It was fine. Rooms were smaller than I expected for the price that I paid for a night.
Everything was nice and the hotel is quite comfort and has a very good location. The staff is also kind and helpful. My special thanks to Sarah and Yaki!
I like the hotels from the Motel One chain. This time the bathroom wasn't clean.
Many thanks to the all staff especially to Şahin who is the best receptionist ever. The breakfast was great as it should be at the "all Motel Ones". The location was great we had a chance to stop during the day. If we come again to Cologne surely we will stay here.
I came back to the hotel after a full day of sightseeing to find the door to my room insecure. The door scrapes against the door frame, preventing it from shutting properly, and not locking. It requires physical force to pull the door into the locked position. I complained to the man at the reception desk and he assured me it would not happen again and that he would discuss it with housekeeping. The next day, I returned once again after another full day to find my door slightly ajar again. This is totally unacceptable. My belongings were insecure for 2 days in a row now. I made another complaint and was given a free drink and breakfast. That does not however change the bad experience at this hotel.
The hotel was very good. Clean, great service, our room was ready a lot before our check in time so we didn’t have to leave the suitcases and wait, we just got the rooms which was nice. Breakfast was very good as swell
Excellent value and good location.
Nicely designed hotel with very helpful and friendly staff. The common areas were beautiful and I wish I'd spent more time there. Room was nice with a comfortable bed and nice bathroom. Compact and lots of good use of space. We lacked a kettle or coffee, however, which would have been nice.
The hotel is nice and the staffs are very friendly. We will definitely stay in Motel One again.
Alles top!
Nice hotel, good location, friendly staff, but I missed a watercooker in the room
Top!
Alles prima
Even the room was very small this time, each & every wish was fulfilled for a motel one member.
Gallery
Everything you need at a glance
A TOUR AROUND THE CATHEDRAL
Cologne Cathedral is the city’s pièce de résistance – but it’s worth checking out the surroundings as well.
Dropped Cone
Just in front of the hotel, the world’s most expensive ice cream cone adorns the top of the Neumarkt Galerie shopping centre. This ‘cool’, 3-tonne, EUR 1.5 million artwork was created by pop artist Claes Oldenburg and shipped from San Francisco to Cologne. A perfect photo opportunity!
The Cathedral’s peak
You don’t need to climb to the top of Cologne Cathedral to get an up-close look at the structure’s impressive stonemasonry. There is also a life-size model of the finial that caps the building directly in front of the main entrance.
Heinzelmännchenbrunnen
The legend of the Heinzelmännchen is as entrenched in Cologne’s culture as the local ‘Kölsch’ dialect. Built in 1987 and situated across from Früh – the city's oldest brewery – the fountain references a poem by August Kopisch about the hardworking familiars that accompany the city’s residents.
Colonia Claudia Ara Agrippinensium
There is evidence of Cologne’s rich Roman history everywhere. Right next to the cathedral, you can take a detour to the old northern gate of the city, the excavated Hafenstrasse or the Roman Tower, a corner tower of the former city wall.
A TOUR OF WORLD CUISINE
Cologne’s culinary scene has something to suit every taste. Here is just a small selection:
Bay Area Burrito Company
San Francisco-style burritos, tacos and quesadillas that can be customised at will
La Bodega Tapas Bar
Original Spanish tapas – warm or cold, paella and more. Enjoy a taste of Spain on the Rhine
1980 Cafe & Bánh Mì
Speciality coffee drinks, cake and classic Vietnamese cuisine in one spot? Try it for yourself!
Donburi Style
Japanese bowls for a healthy bite during your shopping spree.
Bäckerei Balkhausen
Allegedly the best bakery in Cologne, this shop offers the historical Adenauer Brot, which was developed by Cologne’s former Vice-Mayor and later Chancellor of West Germany.
A TOUR OF THE RHINE
A walk with a view
Head from our Motel One on Neumarkt into the old town to the Heumarkt. After crossing the Deutz Suspension Bridge, you can stroll south along Deutzer Werft towards Poll. Then head across the Deutz swing bridge past the Poll meadows and Deutz harbour to the South Bridge, which offers a stunning view of the Cologne skyline. Once you’ve crossed the Rhine, you can head to the Rheinauhafen and take a stop in one of the many cafés and bars, then go past the distinctive cranes and Chocolate Museum back to Heumarkt.
If you like, you can extend the route by continuing further along the Rhine from Heumarkt towards the Hohenzollern Bridge. Cross the river one more time and take a short walk through the Rheinpark before heading back into the city centre via the Zoobrücke bridge.
(6 km / 11 km with detour through the Rheinpark)
Location and surroundings
Road Trip Essen-Bonn
From Coal to Classics: Our road trip starts in the Ruhr, stops at Düsseldorf and Cologne and ends in ‘Bonnbastic’ Bonn.
Get in-SPIRE-d
The Motel One Cologne-Neumarkt combines heavenly design with urban attitude...
Art with heart
Cologne artist Heike Simmer has conquered the massive Cologne Cathedral - in her own way. Learn more in our art flyer and interview.
Hotel Cologne Neumarkt
Our Neumarkt hotel in Cologne is located right beside the city’s former cattle market, which was founded in 1076. It’s not so much the cows, horses and chickens that get shoppers' hearts racing these days – but rather the fashion boutiques and department stores. The Schildergasse, Cologne’s most popular shopping street, is right on the doorstep of our design hotel in Cologne. The street will take you to the heart of the city centre in a matter of minutes, where you can explore the historical town hall, the Museum of Applied Arts, the Hohenzollernbrücke bridge or the Rhine – or perhaps one of the many Kölsch breweries, which offer the ideal refreshment to complement your day in the city. Medieval alleyways lead you from our affordable hotel to the defining symbol of the city: the Cologne Cathedral.
The interior of our Cologne-Neumarkt hotel is also inspired by the city’s most imposing landmark, which is one of Germany’s most popular visitor attractions and a UNESCO World Heritage Site. Its influence is expressed in the form of colourful glass mosaics in the bar area, which are reminiscent of the artistic windows of the cathedral, and continues with transparent room dividers inspired by the cathedral’s Gothic arches. Wall installations transport you straight into the heart of the nave, while slate and marble details echo the basic stone structure of the popular landmark that has withstood centuries. Our Motel One Cologne-Neumarkt pays loving tribute to Cologne’s flagship monument – and is (almost) as impressive as the original!
