Motel One Berlin-Upper West
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rigtig god
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Excellent location, clean rooms, and generally friendly staff. However, one aspect that was entirely unacceptable was the rooftop terrace – which had been prominently advertised. The bar area was consistently understaffed or appeared to be poorly managed. Wait times for placing orders – and for those orders to be delivered – routinely exceeded ten minutes. Additionally, large portions of the terrace were often closed off with the explanation that there was not enough staff available. The terrace also lacked basic amenities such as sun umbrellas, making it extremely uncomfortable to sit there under direct sunlight. Another disappointing aspect: in the evening, guests are met at the main entrance by a sort of bouncer, tasked with screening external visitors. This creates an unwelcoming atmosphere – especially when the staff member is seen smoking and casually chatting with friends, acquaintances, or relatives.
Alles super
We stade 4 nights. Only had one day with service, because the staf came so early( 08.30) and woke us up, so we told them not to come in
alles super
Everyone, from the reception team to housekeeping, was helpful and friendly. I’d like to thank Michelle in particular for her genuinely warm smile. The terrace experience also added great value. As a guest who frequently chooses your properties, I want to share something in a friendly spirit and without naming anyone: while the terrace bar staff were generally very friendly, one of them (whose name I won’t mention) behaved noticeably coldly each of the four evenings I visited. I don’t like to be prejudiced about such things, but after four visits you can be sure. I don’t want to single them out and create a negative experience for them, but I think you’ll be able to guess who it is. It’s clear they need a bit more training and orientation. Other than that, everything was as it should be.
Perfect location and nice rooms
Good location with an amazing view from the roof top terrace.
Highlight Absacker in der Bar
A very nice room, with a fantastic view.
Room and the bed was great. Reducing a couple of points because the TV screenshare didn't work in my room and the room is quite cramped (small).
The hotel chose a wonderful room on the top floor for us. The staff at the reception desk was proficient, always friendly and helpful. The location of the property is great with easy access to public transportation at the Bahnhof Zoo.
Very clean and friendly staff
Lovely basic clean room.
Fantastic location with all the customary Motel One standards of cleanliness, great customer service and a World Class selection of Gin's at the bar. Front desk staff were top notch.
Fint hotel, vi fik værelse på 18. etage med en god udsigt.
Tolles Team
Very nice and attentive staff, easy and quick check-in, clean, spacious and comfortable room with a great view - and all of this in an an excellent location,
Always a pleasure to stay there. A beautiful room on the 18th floor with an excellent view. I loved it! Best, Axel
Very small room with more or less no opportunity to leave our luggage somewhere. Recommended, if you only go there for sleeping.
third day has been unacceptable expensive!
Motel One Upper West ist immer top
Enjoyed the view Storage space tiny - nowhere you could put T-shirts / sweaters flat
War i.o.
If the AC had been working in our room I would have given you 10 points. Our room was too hot and poor air quality.
Motel one, da weiß man was man hat!
alles war tip top
Lovation is 10, breakfast and space is 7, bar is confusing, tales much to Long to be serviced, up to 15 Minutes to wait for a drink.
Floor # 9 , Room 58 Just below the dining room Lots of food cart noise
alles gut
Well-located and suitable for travellers needing to be near centre of city
Perfect location and as always great service at 😊
Overall very good. I arrived slightly before the due check-in and was told my room was not ready yet. I waited half an hour and went back to reception to be told still not ready, though can give you another room. I feel the first receptionist should have offered this initially. The hotel is well located and, while the rooms are quite small, they are well appointed, nice bathroom and very comfortable bed. Very quiet over night. My second visit and will always return here.
Overall good experience, very nicely cleaned rooms, good breakfast. A fridge and maybe one or two square meters more in the room would not hurt. Maybe there are other options for 1 person other than what i booked.
Alles super!!
Nice Hotel with perfect location
I love the location and the room. The breakfast is also ok but it can be improved. I had an accident in the room. I was given a PWD room which I love because its big. Only the the dor handle of the bathroom is weird because its not located near the edge of the door but its near the center of the door. So when I pulled the door with a force because its big and heavy, the edge of the door hit my face, causing almost an inch wound on my eyebrows. I went to the manager and complained the weird location of the door handle. If the handle is located close to the edge, the accident will not happen. The manager was not sympathetic. He lacks the customer service oriented gestures. He offered free breakfast, but I said that my room has breakfast already. So he gave me one drink coupon. I told him that I am not after anything, but to provide me the medicine or wound ointment. He said that they don't have and they will not ask a staff to go out and get a wound ointment for me. I was very disappointed with how the manager handled my situation. He did not even ask how am I doing, or If I need assistance to get to a hospital.
Thank you for the free upgrade and the excellent service.
Excellent location
Great location, Fantastic view, Friendly staff, Stylish and tidy room. The bar on the 10th floor is great. Only niggle is the bathroom fogs up badly, despite having an extraction vent.
This was my first experience with Motel One and I was rather delighted. Well furnished with some special touch , clean, well isolated from the noise, friendly staff, breakfast was OK. I was in Berlin and I must say the view during the breakfast time was amazing. I took motel One to my favorites
alles Super
Alles Gut ...
Good hotel for a fair price. You know what you get if you choose Motel One. Room for improvement in the check-in process, it feels as this is done faster in other hotels.
Super service og fantastiske forhold. Endnu engang et skønt ophold og vi glæder os til at komme tilbage igen
Jeg kan ikke lige den måde jeres dør mænd ikke stoler på hvad man svarer når de spørger om man skal på rooftop bar og man så siger nej og de så forsætter med at spørger hvad man så skal Jeg svarer at jeg har et værelse og de så ikke stoler på hvad man siger og skal se nøglekort før de er tilfreds :-(
Dejligt hotel perfekt beliggenhed 😍
Altid en dejlig oplevelse af bo på Upper-West. Valgte at betale for en opgradering, og værelset var rigtig dejligt med rigtig god udsigt. Jeg havde fødselsdag dagen før ankomst, og fik en gratis drink i gave, dette var meget betænktsomt af jer <3 Eneste minus var at den side af sengen jeg valgte at benytte, var meget blød og jeg derfor ikke lå så godt, og så tror jeg ikke at det nogensinde er lykkes mig at få AC til at virke, så dette må gerne forbedres, så man kan slå den til. Alt i alt et dejligt ophold, og jeg kommer gerne igen.
Top Zimmer! Netter Service!
Super Hotel! Nettes Personal! Immer wieder gerne
Dejligt hotel med god beliggenhed
Billedgalleri
Samlet oversigt
Placering og omgivelser
Ooooog action!
Dette års Oscar for bedste hoteldesign går til: Motel One! Motel One Berlin-Upper West ligger centralt placeret i nærheden af Berlin-klassikere som Ku'damm, KaDeWe, Kaiser-Wilhelm-Gedächtniskirche og Zoopalast. Hotellets indretningsdesign står i filmens tegn: Livagtige filmrekvisitter, gyldne statuetter og gamle kameraer giver hotellets elegante og moderne stil et historisk touch. Efter en lang dag kan du slappe af i den gyldne bar, beundre hovedstaden fra tagterrassen eller læne dig tilbage og nyde en helt privat filmforestilling i hotellets egen Cinema Lounge. De moderne hotelværelser er indrettet med værker af stjernefotografen Jim Rakete, der har fotograferet kendte tyske skuespillere på betydningsfulde steder i nærheden af hotellet eksklusivt for Motel One. Stilfulde møbler fra møbelfirmaet Baxter fuldender det elegante design på Motel One Berlin-Upper West.
Takket være den centrale placering lige ved Kurfürstendamm og zoologisk have egner hotellet sig perfekt til sightseeing og storbyhygge. Også forretningsrejsende kan roligt booke sig ind på hotellet, da der er gode forbindelser til både hovedbanegården, messeområdet og lufthavnen. Book dit billige værelse på Motel One Berlin-Upper West … og glæd dig til at spille hovedrollen i et dejligt storbyeventyr!
