Motel One Berlin-Alexanderplatz
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Morgenmad rating
The prize is too high compared to service and confort, and at list breakfast should be included. I payed separately for breakfast but also in this case there is little assortiment of food. Finally rooms are too small.
As always - product and service is consistent. That is super important to the business traveler. Two turn offs 1) the court yard was littered with full ash trays and it just looked un-kept. 2) roof top staff was snobbish. I understand that you have a lot of off-property folks coming to enjoy the view and have a cocktail but hotel guests should be given unfettered access. It was a turn-off.
Excellent facilities, staff and location.
As always, you know what you get @Motel One - in Berlin Alexanderplatz is a nice place to stay.
The shower had issues: the water temperature wasn't constant, always switching between hot and cold. Room 417
I had a very pleasant experience at Motel One Berlin it was truly an amazing stay! The room was spotless, and the bathroom was equally clean and well maintained. The staff were incredibly friendly and welcoming. I was assisted by someone named Philip (I’m not 100% sure of his name), but he stood out for being especially kind and helpful. I had requested an early check-in, and not only did he offer to keep my luggage, but he also let me into my room as soon as it was ready which I really appreciated after a long trip. I also loved the atmosphere of the hotel’s bar. Even though I didn’t get a chance to grab a drink, I stopped by to take a few pictures and it looked super cozy and stylish. Overall, great service, clean and comfortable rooms, and a lovely vibe. I would definitely stay here again!
Overall, the property is decent, and the staff are very polite and helpful. My room, 8112, was great – I always prefer rooms with more windows. However, I gave it a low rating because it's missing some basic amenities like a kettle and tea bags, which even small hotels usually provide. You could consider offering these for corporate customers at least. I've stayed at Premier Inn before, and they offer these essentials at the same price or even lower than Motel One. That's not to say I don't like Motel One, but I do think you can improve in this area.
Im so happy to stay there, mr Amir in reception make me smile sińce first step into hotel ! I was there with my fiance for one night and for sure we will back! Greetings from Patryk to Amir ! Thank you for help !
Bed was not nice. Way too soft including the pillows.
perfectly adequate room, everything you need and nothing you don't no more-no less. public rooms nicely decorated - perhaps make the public areas less ostentatious you could reduce the prices a bit.
I love motel one, but the pricing policy is unpleasant.
The view from my room on the 18th floor scared the bricks out of me 😅 stunning view! The door can be opened completely, thus leaving you 1-on-1 with ~50 m fall separated by a glass wall 1 m height. Entertainment for the people with balls of steel 😆 exactly what I asked and paid extra for 😃 Yet, it wasn't enough to impress the girl I invited so that she would lay down with me right there in the room on the bed 🤷🏻♂️ I guess my plan failed, because of that damn AC in the lobby right above the entrance to the hotel. When we just came in from the street in the evening, the AC flushed such a cool air flow on us, that everything got frozen in a moment : my balls, her desire for a passionate night... The staff is friendly and hospitable. The breakfast was poor though 😕 no sausages , scrambled eggs, just ingredients for sandwiches, some pastries and muesli.
clean and very comfortable location, close to the center and of course trainstation.
Excellent hotel where everything just works! Friendly staff, clean, great breakfast. For the price you really get a lot! Will come back time and time again.
Everything was ok except that although it was mentioned there was air conditioner; it was not true. İt was just a “freezing cold or turn off and get a normal cold” situation
Overall, I like your chain. Unfortunately, this time I forgot my toothpaste and discovered it quite late. It would be great to have a small tube in the room or the possibility to buy it in the lobby. Also, sometimes I miss a kettle. However, as I said, these are just small things, and I like staying in your hotels. Thank you.
So so exellent, in this place everything is perfect!
The hotel is very clean and modern and in a great location. The breakfast was good (although more cooked options would be nice) and the staff were friendly. Our room was a bit small, but had a good view.
Great location, very friendly and helpful staff. Bed was so unbelievably comfortable I wish I could take it home. Breakfast was fine but could use a bit of a bigger selection and better coffee. Overall, I’d recommend it (and already did:)).
The rooms are relatively small but comfortable. Breakfast is very good. The hotel is ideally situated only a few metres from the Alexanderplatz S-bahn & U-bahn stations.
I find the room quite comfortable with great view and central location. However, there‘s something going on in 17th floor which always woke me up in the middle of the night. Like the sound of water running through pipes and it was really loud. It happened every night during my whole week of stay here.
Everything went well except that the pillows were unusually uncomfortable and I was not able to feel my neck in the morning. I like Your simple breakfast. More fresh fruits and fresh omlet would sound perfect.
Very nice room, only wooden floor could be better instead of carpet. Lounge and bars were also nice. When we were leaving and wanted to leave our luggage in safe the lady in reception asked us to leave them just there. We came to pick up them without any receat but luckily two very nice ladies helped us to find them.
A very nice option if you don't plan to spend the whole day in the hotel room. The room was quite small but had a very efficient layout and surprisingly enough storage. Everything was very clean. Had everything for a good sleep: nice firm mattress, blackout curtains (not 100% blackout but did the job just fine), AC easy to operate and worked as expected. I wouldn't mind having a mini fridge somewhere, but I knew about this beforehand so won't complain.
Tolles Berliner Stadthotel
The breakfast area gets very busy as it is only open to 10am. I suggest to keep it open until 11am
tolles Hotel!"!
I paid more for the room with the view and when I checked-in at the hotel and entered my room there was no view. My room was looking to garbage cans and side street not the view that was promoted and it was definitely not the view I paid for. I was at the 4th floor and from what I had seen, you should only charge extra for view above a certain floor, at least 8th or more. Below is not worth it. I felt like I had been taken advantage of.
Nice stay in a clean and modern hotel and room 😀 Friendly and helpful staff. A large Lounge area, which we enjoyed every evening for a coffee or a drink ☕️ 🍷🍺. It’s very close to the trains and busses 🚍 🚊 Notes: We are international travelers, but we speak German. We did not try the breakfast. There is no kettle or fridge available in the room.
Es war alles top!!!
To crowded in the breakfast area. Confusions about the ordered room (we have booked at better room than we got on arrival and paid more than on the confirmation said), however we got a solution about the room (and money were returned) on the second day but poor view from that new offered room. Not top-class experience all in all.
A very smooth experience. Welcoming staff, comfortable room with excellent views, great breakfast options and generous check-out time. No complaints!
Alles super!
Enjoyed the stay. Good beds and good breakfast.
Best stay in Berlin, Breakfast with vegan Options, delicious cocktails available in the Bars. The Rooms are clean and have a huge Bed, everything fine. Very friendly people! Next to Alexanderplatz in a central good position.
The room was k but the service was generally lacking. I went late one night to request a bottle of water and was told “we don’t have any for sale, try to train station.” This was not a good answer. A better answer may have been “we encourage our guests to enjoy the water from the tap because the water in Berlin is quite good.” Anyway I felt unwelcome during that encounter. There were other things too nut I think that instance highlights how easy and inexpensively the experience could be improved at your hotel.
Great location, beautifully designed public areas, lovely staff, rooms spotlessly clean. My only complaint is the lack of tea/coffee making facilities in the room - this is a basic and no-one would expect to have to check for this. This should be made very clear on your website. We had to pay 3 euros at your cafe bar each time we wanted a hot drink!
I love staying at Motel Ones, doesn't matter if for work or leisure. Always a great combination of location, amenities and good price. In Berlin, the Motel 1 Alexanderplatz is my favourite. Excellent public transport links and of course that fabulous rooftop bar 😊
It's my second time in the hotel within 2 months and it's always a great experience. Feeling litterally like home, all the staff is kind, the room is clean and the location is the best. the TV Tower view always catches my breathe.
Motel One hotels offer the same good experience anytime, anywhere. In this case too.
Kunne godt have tænkt os noget mere variet morgenmad
Normally, you get a 9-10 from me. Two things this time were not OK. First of all the attitude of one of your receptionists while checking in who told me to wait adding: “… and anyway, checking in time is after 15:00”. I know this but only wanted to leave my luggage not have the room immediately at 11:00. Anyway, thankfully her colleague was much friendlier and immediately gave us an excellent room on the 17th floor which miraculously was already ready at 11:00. Second point: the room was too cold with or without the heating/AC on. It should be possible for your clients who like warmth to turn the heating up at all times.
Our second stay at this hotel. Friendly helpful staff. Spotlessly clean. Amazing decor. Great location
Great location, amazing views from our room. The rooms and all public areas spotlessly clean. Rooftop bar a lovely bonus!
Perfect position to visit the city, very close to all the “must see” locations
Dejligt værelse, flot udsigt fra 18 etage, god brunch.
7 Hurtig indtjekning virker slet ikke - havde lavet alt men stod i kø 20 min ved skiltet - så ringe. Morgenmad er ok men slet ikke 17 euro pr dag - alt for dyrt desværre
Meget tilfreds, beliggenhed er fantastisk, venligt og hjælpsomt personale, rengøring i top. Morgenmaden er dog lidt kedelig og kaffen er mega dårlig. Personalet i baren er også lidt langsom, det tager en evighed at få drinks hvis man er en gruppe. Burde kunne gøres meget bedre. Men alt i alt godt, jeg kommer igen, men tager morgenmaden et andet sted.
Fantastisk beliggenhed, venligt personale, fine faciliteter, god bar og rooftop bar. Der mangler dog plads til morgenmad, rigtig mange mennesker på en meget lille plads, alle står i vejen for hinanden. Ellers alt fint 🙂
Vi er virkelig glade for at bo på jeres hotel. Det eneste lille minus er ved morgenmaden, hvor det kan være svært at finde siddeplads og ikke altid nemt at sidde i en sofa eller lænestol og spise. En lille hjælp kunne også være at I havde nogle små bakker, så man kan have både tallerkener, kaffe mm på en gang, så ville der ikke være så meget kø hele tiden. Det er kun små ting og vi kommer meget gerne igen.
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Placering og omgivelser
Mode, design & post urban art i hovedstaden
Indretningsdesignet på vores Motel One Berlin-Alexanderplatz er inspireret af verdensbyens store kulturelle diversitet, mange kontraster og urbane flair. Originale "Post Urban Art"-værker fra kunstnersammenslutningen Klub7 indfanger stemningen og dette kvarters helt særlige charme, der derved finder vej fra gaden og ind på designhotellet. Møblerne fra det italienske designmærke Moroso i One Lounge ser ikke kun superskarpe ud, men er i den grad også behagelige at sidde i. I One Lounge indtager du din sunde øko-morgenmad, ligesom den stilfulde lounge indbyder til at fordøje dagens mange indtryk over en velmixet drink, når du vender hjem til hotellet om aftenen.
Alexanderplatz er det perfekte billede på livet i storbyen med dens mange kontraster og store diversitet.
Og netop her finder du vores Motel One Berlin-Alexanderplatz, der udgør den perfekte base til at udforske Berlin centrum fra; dette trendy kvarter kendt for sin inspirerende Urban Art og sine udtallige modebutikker. Berlins vigtigste attraktioner ligger også lige om hjørnet: Fjernsynstårnet, Det røde Rådhus og Berlins Domkirke ligger kun et stenkast fra hotellet, mens S- og U-bahnstationen Alexanderplatz er din direkte forbindelse til museumsøen og Brandenburger Tor samt diverse andre bydele og kvarterer. Besøg Hackescher Markt for at få en uforglemmelig aften i byen, eller kig forbi de mange alternative butikker og barer i de populære kvarterer Berlin-Mitte og Prenzlauer Berg.
