Motel One Manchester-Royal Exchange
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Very good
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Room adequate but a bit small. TV didn’t work ( kept freezing)
Excellent place to stay. Good price , especially if booked with the Motel direct. Friendly staff & great location for the city of Manchester
Great hotel
Thought breakfast would of been included in the price.
A good city center hotel for a short stay.
Rooms small Shower really slippy floor - no anti slip mat Poor toiletries - Breakfast - very limited choice. No ‘full English’ option. A lot of money for 1 night based on our experience £188 !
Lovely hotel. Friendly staff. Lovely rooms. Very central Only disappointment was no full English breakfast
Great hotel in a great location
First time staying at Motel One. Had a really enjoyable stay. Will definitely stay again next time we are in Manchester
Only one thing to “complain” about, an small refrigerator in the rooms would be truly great. Staff wonderful, the room was clean, brekfast (key of the day) great full of varity, hotelbar a great place to stop at, and the location of the hotel trylu brilliant. I will come back one day.
I booked the hotel using 'Tesco' vouchers exchanged exclusively for Motel One. I was asked for my credit card as booking confirmation it was me! I requested (at booking) for upper floor room overlooking Cross Street. I was given a ground floor room overlooking a brick wall! When I returned home to Scotland, I was shocked to find I had been charged again on my credit card & then £130 for a cancellation!! My stay cost me nearly £900 - I cannot get a response from Motel one enquiries!! Dreadful !!!
The room was comfortable and clean but a little dated.
Perfect location, clean modern air con worked very well
Excellent city centre, great location for the Theatre and the Arndale
I appreciated the air conditioning in the warm weather. The room was pleasantly cold when I went in after checking in, with the air con being on and set to a low temperature. The only issue I had was with the shower head, which seemed to have a leak where the head was joined to the hose, so the pressure was a bit low.
Friendly staff and simple check in.
Very clean, room change everyday , comfortable, hot shower
Really helpful staff and great facilities.
Great place , great price, only stayed one night but fabulous single room with large bed, brilliant shower. Very comfy. Can’t comment on food as didn’t have the breakfast option which is why it’s 9 not 10
It was an amazing stay but I wish if they provide a Bellman to help us and provide a phone in rooms instead of going to the reception.
Was very hood value for the room. Will stay again. My only gripe was the WIFI just kept dropping ! But there than that was a good experience
We came to Manchester for a few nights to attend some music concerts- we arrived by car and my partner went in to enquire about the car park (which I hadn’t booked before hand as I wasn’t aware I had to). She spoke to Ginevra on the reception desk who quickly sorted us out a parking space and came out of the building to help us locate the car park and waited for us to show us back up to the reception so we could check in. She was so happy and friendly and really went above and beyond to help us when she didn’t have to due to my own error. She was absolutely amazing and promptly got us checked in to our beautiful room. The location was perfect, right in town but not loud at all. The room was immaculate and the double bed was enormous! All of our staff interactions whilst there were impeccable, everyone greeted you with a smile and nothing was too much trouble for them. I honestly couldn’t say enough nice things about this hotel and mainly Ginevra- she is a credit to your company and I hope you value her highly!
It was my fist time at Motel One in Manchester and without a doubt, this is where I’m staying next time I’m in town. Staff is lovely and willing to help for any request , rooms are spacious and the hotel in general is classy and cosy at the same time . I wouldn’t mind a small fridge in the room though . Shame I only stayed for 1 night as I had to catch a train back to London !
Stayed overnight after a concert and it was very nice. Friendly staff, clean and comfy rooms, plus perfectly located in the city centre. Only negative is there's no parking available.
Staff on reception were brilliant. I could not find hotel carpark, they came out and guided me in . Lovely people Andrew
I am always wary of venturing off piste from the usual hotel chains, Premier Inn, Travelodge etc. because with those you know what you are getting. Motel One turned out to be just great and I will add them to the list of future possibles.
Very helpful girl on reception called Fatima, My company mixed up my booking but Fatima had the patience to find what the issue was and sorted it, great customer service, Girl at breakfast was also very Cheery, Will be back great location .Only minor gripe was that the electrical cable for the kettle was too short and i had to sit it on the floor to plug it in
reception staff are awesome Room nearly perfect just too warm
Decent hotel overall. City centre location which was really handy for all amenities. Clean and tidy overall with no major issues. Overall a great experience and would certainly book to stay again when travelling for work. The only downside was the bed was a bit hard for my liking and no cooked breakfast option but on the whole it didn't dampen the stay.
Good location, crappy service. Blaming climate change for not changing bed sheets is not acceptable it is just pure laziness.
Hotel is very nice and clean rooms or comfortable staff very helpful, especially Ginevra, great location to the city.
Fantastic hotel brilliant staff beautiful rooms comfy and well accommodating. Perfect location will definitely be visiting again 😁
Lovely hotel. Only stayed for 1 night so didn't get chance to use all of the facilities but our room but spacious, clean and had everything we needed. Super comfy bed and an amazing shower. Staff were friendly and helpful. Great location for city centre and train station. Would recommend this hotel
Great location for the conference I was attending, very central. Clean quiet room friendly efficient staff.
Nice easy going hotel.
Great location, great room! Really enjoyed our stay!
Very prompt and polite service and a great location. Maybe sort a bit on the check in process but that's a minor detail
Great location in the centre of Manchester. Nice clean comfortable bedroom. Fast no fuss check in. Friendly staff.
overall the place is lovely and staff are friendly, but the room was quite small. This wasn't much of a issue for the fact we only stayed one night
Lovely room, nice staff
I stayed in the room alone, a single man. When I woke in the morning a realised that the sheets weren’t clean before I stayed and there was a big patch of sited on menstruation blood in the middle of the sheets. Absolutely unforgivable to not have clean sheets like this. I made reception aware as I checked out, I just wish I’d pulled the sheets back before getting into bed. I certainly will when staying at hotels in the future. If the hotel is reading this I’d appreciate your thoughts!
Excellent, very clean, great location
good hotel and breakfast room was ok yoghurt pot cups dirty
Great value, convenient, with friendly staff
80% positive, however disappointing not made aware of needing to book the parking. Ended up incurring additional costs for parking and taxis.
The hotel stated there was parking, upon arrival there was no parking and I had to drive around Manchester looking for a carpark. It turns out there is a locked garage with limited spaces that need booking in advanced. No prior notice of this so that was frustrating. I managed to get a space night 2 and 3 of my stay but there isn't enough fobs so every time I wanted to access or leave I had to park with hazards on and run into the hotel asking for assistance. The room was okay. But the aircon is noisy and the windows don't open. Also, the room didn't get cleaned in my 3 day stay and the drains in the washroom give off a bad smell. Breakfast is also not worth the money. Nothing cooked so ended up with toast every morning. Very unlikely I will stay at MotelOne again.
Clean hotel, efficient and friendly staff. Excellent city centre location at a great price.
Check in and out were great , however having stayed many brines at motel one this experience was not up to the standard I have experienced before. I only had two pillows in the room instead of the usual 4 and only one set if towels which would have been ok if the room had been serviced after the first night . However I was out from before 8am until 530pm and on my return was disappointed when I entered my room to see it had not been touched the wet towels were still in a pile on the floor the bed was in made and the rubbish bin still full of rubbish . Obviously I am hoping this was a mistake and the room had been missed ? But it dud make this stay less enjoyable hence the lower score
I couldn’t really have a relaxing morning due to the bashing and banging whilst the cleaning was happening. I wouldn’t exactly say the room I booked was a queen room either, more of a glorified double. Felt a little basic - the brown sitting chair was quite worn etc.
Really nice staff just woke up at the crack of dawn with construction work going on at the building across from the hotel also woke up covered in bites from the bed sheets and there was no bin in the room and the bin in the bathroom didn’t have a bin bag in it which isn’t really hygienic.
Gallery
Everything you need at a glance
The perfect meeting room in Manchester-Royal Exchange:
Capacity: 12 people
Equipped with: TV and flip chart
Drinks can be booked additionally
Price: £159 per day, £109 half-day
Location and surroundings
Hotel Manchester Royal Exchange
Our Motel One Manchester-Royal Exchange is designed with a trendy faux-industrial look in memory of Manchester’s golden era when it was known as “Cottonopolis”: all about cotton as a raw material and its processing. The foyer is dominated by six-metre high round steel arches and a wall of printed cloth, as a foretaste of our theme. Furniture by Baxter and hanging lamps by Alturo Alvarez are complemented by details such as spools of thread and spinning machines.
The main eye-catcher is a wall installation entitled "Cottonopolis" by paper artist Andy Singleton, composed entirely of shapes cast by innumerable single threads.
Our affordable hotel is situated right opposite the Royal Exchange Theatre in the very heart of Manchester. The Town Hall, Manchester Cathedral, Manchester Arena and the Manchester Central Convention Complex are within walking distance, and both Victoria and Manchester Piccadilly stations are within easy reach.
Visit us in Manchester and find out about the centre of the cotton trade.
Cool Cotton
Classic British furniture, paper sculptures and more will transport you to "Cottonopolis" - 19th century Manchester.
Cutting Edge
Paper artist Andy Singleton has proven a steady hand for Motel One Manchester-Royal.
