Motel One Barcelona-Ciutadella
What our guests say
Excellent
Overall rating from 4,648 ratings
Friendliness 9.5 of 10
Cleanliness 9.4 of 10
Reception 9.4 of 10
Lounge & Bar 9.2 of 10
Location 9.4 of 10
Room 8.6 of 10
Bathroom 8.8 of 10
Free WiFi 9.1 of 10
Value for money 8.6 of 10
Breakfast service 8.6 of 10
Excellent hotel with fabulous facilities in a fantastic location
The stay at the hotel wasn't bad. The worst part was the dirty plates during breakfast. It seems that the dishwasher in the hotel doesn't work properly - the plates were dirty, especially on the bottom, and sometimes there were dirty forks.
For the price paid… nothing special. Small room, without any view, just wall outside. Aircon no possible to switch off… no kettles in the room….
Great room, helpful staff and good recommendations for nearby restaurants. Bar was busy at breakfast and worked more efficiently when the staff clearing tables used a trolley rather than trays. Food was good though and we found a table OK even at peak times.
We stayed at this hotel for 1 night pre-cruise. Excellent hotel situated across the road from a large park. Convenient for a short taxi ride to the cruise terminal. Very good continental breakfast and staff very friendly and helpful.
Very pleasant staff at the front desk. They accommodated my request for a quiet room (end of the hall, away from elevator lobby). Storing luggage after checkout was simple. Location is EXCELLENT, as it's very central.
The double rooms are too small for people traveling for work
we had a wonderfull stay, the room was clean, shower was nice, people are friendly and you use the correct rum to make a mojito ;) only things to make the stay better would be a small fridge and coffeemaker in the room and the selection at the breakfastbuffet could have been a bit larger (though everything that was there was good).
Great hotel, friendly staff, value for money. Top location accross the parc, good breakfast and comfortable rooms. Only reason I did mot give a ten out of ten is tje lack of coffee/tea facilities in the room.
As always, a relaxing stay with great accommodation and extremely helpful staff. That’s why we always return to Hotel/Motel/Cloud one.
Our 4 night stay in Barcelona at MotelOne was fantastic. My wife and I were exhausted when we arrived early. The reception service was outstanding and very welcoming. Our room was great, the breakfast buffet had a nice selection, and the evening drinks in the bar were on spot. We loved the decor throughout. Very clean with an incredibly welcoming atmosphere!
Hotel clean and bright, rooms small, no kettle. Breakfast layout needs some work.
We always stay at motel one when in Barcelona particularly because of its location, rooftop and bar. The rooms are clean and comfortable for our needs. We always book a park facing room and request top floor and love opening the door and listening to the sounds of Barcelona. The staff are exceptional in their friendliness and helpfulness.
I found the hotel excellent on all levels, from placement to friendliness and cleanness all the way through. I will come back and the only thing I would change is that I would upgrade to better room (was my own choice). Very recommendable
we enjoyed the hotel and the staff were nice. good location for the beer festival in the park
I stayed at the hotel for two nights and it was perfect. Great location, nice room, lovely rooftop bar, and centrally located.
As usual, beautiful hotel, rooms and experience the only regret is the size of the room which was rather small, with not much to dispose our belongings
Room was ridiculously small. Couldn't even fit two suitcases on floor of room 158.
A very nice hotel in a perfect location. Great rooftop bar. Would expect a more varied breakfast menu.
Great hotel; good location, helpful staff, lovely rooftop terrace bar.
We were happy with everything from check in to check out. Parking was safe. Staff was friendly. Rooms clean and comfortable. Windows blocked out all sound. Didn’t hear other rooms. Food was great. Lounges comfortable. Great location with walking to everything we needed. Highly recommend.
Well designed, good location, clean, great rooftop view, helpful staff. Very good value, reasonably priced. Adding a small Nespresso machine in the room would be a good idea.
The whole experience were very good, except the Bar experience after dinner. We were 4 colleagues staying in the hotel, went to the Bar around 11:45pm, spending some funny time (up to 2:30am). The barman was not very nice over the few hours there. Service was not good, and barman attitude really bad
The rooms are extremely small and very noisy, making it difficult to get any rest. In the first room, there was no mobile reception or Wi-Fi, which makes the hotel unsuitable for a business stay. After changing rooms, the Wi-Fi issue was solved, but the new room was not clean and the mattress had visible coffee stains. Overall, a disappointing stay.
Excellent service by the reception , nice to be able to leave yr luggage in a storage when arriving early or late, wish they would offer free coffee.
Excellent location, outstanding staff, very nice facility. Rooms are a bit small, but still a great place to stay.
Nice hotel, good location, polite staff, tasty breakfast, perfect rooms, fair price,.
I would not recommend this hotel. The front desk staff was rude and acted like answering basic questions was a huge inconvenience. We originally booked a courtyard view, but now I understand why there are no photos of it—it was literally a view of a blank wall and concrete floors. Terrible. When I asked about switching rooms, the woman at the desk was visibly annoyed, though she did eventually move us. Thank you for that, at least. Unfortunately, the new room wasn’t much better. There were bugs in the bathroom (no idea what kind, but gross), the AC didn’t work, and the room was unbelievably tiny for the price. On top of that, when I asked for advice about visiting Sagrada Familia, I was told it was a “waste of time.” Unbelievable. Overall, this was hands down the worst hotel I’ve stayed in for the value. Poor service, misleading room descriptions, and terrible amenities. Save yourself the disappointment and book elsewhere.
Everything was great. Rooms are comfortable, roof terrace is amazing. Staff very very friendly. The only thing that I was missing was a fridge in the room to keep some drinks cold, and better food selection in the bar downstairs. Breakfast was tasty, but lacking hot options. Perfect location. Highly recommend.
Very well located, the staff super nice, the breakfast was delicious!
We liked everything - thanks for the stay. Just the price is not very MotelOnesy :)
Rooms were small, but comfortable.. Desk service was excellent. nice location.
We had a fantastic stay at Motel One. The staff were so welcoming and friendly. The whole hotel was spotless, the room was very clean and the designs/aesthetics were lovely also. Bathroom was lovely and also very clean. The rooftop terrace was so relaxing. We also enjoyed the ground floor terrace on our final day. My only negative for the terraces was that it did rain while we were there so most of the chairs were too wet to sit on, even after the rain stopped - although I’m not sure how this could be helped. The facilities in the room were slightly lacking - the only 2 things that would improve the room would be a small fridge, and being able to use the TV - it was a smart TV but it would not allow to connect our own devices or play any of the apps. You can only use the freeview channels. We even bought a cable to connect our phone to the TV but the source button wouldn’t work to change it. Due to severe rain on one of the days, being able to access the TV would have been useful. But they were our only concerns with the room, and these aren’t major issues at all. The whole experience was fantastic. We would absolutely recommend and would love to go back!
Great hotel
Beautiful hotel, decorated elegantly and clean throughout! Staff were exceptionally lovely and couldn’t do enough for us as well as providing restaurant recommendation which all were amazing. An amazing selection of drinks in both bars! Thank you
Excellent stay. Great location. Very clean. Staff allowed us to check in early. Blackout curtains allowed us to sleep past sunrise. Front desk staff was helpful with information. Very modern hotel. We have no complaints about our stay. We recommend to anyone visiting Barcelona.
This is a quiet, clean, sophisticated & well-located hotel in Barcelona Good value for the money!
Great location (lots of public transportation, wonderful parc across the street, many good food options and bars within walking distance), very nice staff, small but gorgeous rooftop bar with nice views of the city. Broad range of breakfast items including some spanish dishes (tortilla, jambon, queso, etc.). Would certainly stay there again. Can be a bit pricy (I was visiting for a conference).
Loved our stay here and would definitely re-book next time we come to Barcelona. Staff were friendly and very helpful, beds were comfortable, rooms were clean and well designed. Loved the rooftop bar, the main bar, and the breakfast was great.
Perfect time in barcelona, breakfast very fine.
The hotel was stunning . The room was wonderful And the treat was the rooftop bar/seating area. The one suggestion I have is adding shelving or drawers into the room as there is hardly any space to store clothes.
Nice rooms, large enough Breakfast is also very good Very friendly and helpfull people at the front desk
Friendly staff Clean Helpfull Good location
Top Hotel, great location!
What a perfect stay! We enjoyed Barcelona with almost everything within walking distance. The staff was so friendly and nice. Thank you!
It was clean but way too small for a couple
Was a great stay, clean room, friendly staff, I’d stay here again
Amazing especially for the price !
If there was a rating of 10+ I would choose it. I absolutely love it here. Please don’t change anything.
Reception staff were very friendly. Easy access to a lot of interesting places either by busses or within walking distances.
Gallery
Everything you need at a glance
Location and surroundings
Naturally Stylish
The grass is greener - at our Motel One Barcelona-Ciutadella!
Art with Heart
Anaïs Senli has practiced some networking in Barcelona.
Discover Barcelona afresh – natural, local and green
At our Motel One Barcelona-Ciutadella, we combine typical Spanish architecture with locally manufactured designer furniture and the natural influences of the surrounding flora and fauna. The result is enough to make you forget you just came to stay the night! From the reception with its classic cement tiles to the comfy chairs by Spanish designer Patricia Urquiola and the carpets by the local company Nanimarquina, the hotel is full of inspiration from the nature of the nearby park. Pendant lights by Bocci are reminiscent of a bunch of flowers, the natural Spanish stone floor adds a rustic touch and a large outdoor area with lounge invites you to sit back and relax.
Our rooms are also full of comfort and life: at the head of the box-spring beds are designs by the young illustrator Lara Costafreda that play with the themes of plants, nature and the jungle.
While the Motel One Barcelona-Ciutadella might invite you to kick back and unwind, there’s a lot to discover in the city itself as well. Our affordable design hotel is not only near to the Ciutadella park, where you can take a leisurely stroll, but also close to attractions such as the Sagrada Familia, Barcelona Cathedral, the lively La Rambla street and the Plaça de Catalunya in the city centre. ¡Benvinguts a Barcelona!
