Motel One Berlin-Upper West
Ce que disent nos clients
Très bien
Note globale sur 7 189 évaluations
Amabilité 9.4 de 10
Propreté 9.2 de 10
Réception 9.3 de 10
Lounge et bar 8.9 de 10
Emplacement 9.7 de 10
Chambre 8.7 de 10
Salle de bains 8.6 de 10
Wi-Fi gratuit 9.2 de 10
Rapport qualité/prix 8.5 de 10
Petit-déjeuner 8.2 de 10
• Great room, clean and well presented. The only negative was that the usual comfortable chair was missing from the room so it was necessary to sit either on the bed or the desk seat. Also there were no tea/coffee making facilities. • Professional and helpful staff. • Good breakfast but no hot food and it also became a little boring after 5 days of having the same choice each day. • The 10% members discount on reservations is a great step forward. • Paper cups in the bathroom were sometimes removed by housekeeping and not replaced.
Beste Rezeption
The service was excellent. I arrived in the early morning and needed to sleep. I was able to get a room right ahead and they saved my trip to Berlin. I also had a late check out when I was leaving two days later. They were very helpful and service minded. Perfect stay! I’ll come again next time with pleasure.
The only thing missing was an iron. Apart from that, I had a very good stay.
It was a really nice stay at the hotel. A bit crowded at breakfast but that’s ok, but i missed some scrambled eggs and bacon. I think it’s also a bit strange that people who don't stay at the hotel easily can walk in and go to your corridors. Feels a bit unsafe. I also miss to have drawer in the room for clothes.
Everything was perfect cleanness comfort
The room was filled with some irritants, Staff was slow and unfriendly.
The Hotel was great, but there was a huge queue at check-in even though I had done check-in online already. And the breakfast plates were not being cleared quickly so it was hard to find space in the morning without wandering through the whole bar while there were many spaces available but with dirty plates left behind. Potentially a tray which people can deposit somewhere after breakfast would help make this faster. With the many towers around it was hard to find the location when coming from the Zoologischer Garten train station.
Great location, lovely interior, great bar. We arrived at 12pm and were able to leave our luggage but we weren’t told we could go to floor 10 to use the bar if we wanted to prior to checkin and it would have been nice to have spent some of the time while we waited to check in, up in the bar area.
Good hotel is in an excellent location near Zoo Garten station, with S-bhan- U-bahn and regional trains connections to all over Berlin.. The bar / lounge on 10th floor is cool but often very busy at breakfast and evening. The terrace next to the bar has great views looking over the Tiergarten Room was small but OK. I would have liked to have a kettle in the room to make a hot drink, maybe this only happens in British Hotels. Staff were really helpful.
I know MOTEL ONE and have stayed in many. Was attracted by the location and a previous visit to the lounge / bar. I was disappointed this time - lounge/bar was totally overcrowded, breakfast also overcrowded and difficult to get near food, no eggs left on either 1st or 2nd day. Room was absolutely fine. Staff were there but not engaging beyond minimal service. Will probably not return because the room rate was HIGH
Everything is fine, but I would prefer no carpeted floor in the room.
The building is nice, Rooms very small, Front desk representatives not friendly
Amazing Hotel and location within Berlin. I stayed at Motel One in Amsterdam before and seriously this Hotel doesn’t disappoint. I would always opt for Motel One in any city where available.
the room was smaller than expected without a lot of space for luggage
Alles prima,
Inexperienced staff, low level of service.
Nice as always. Very disappointing that late check out was not possible even though I asked for it when booking the room. I would have booked a different hotel if I had know what that. Kudos to the housekeeping manager. She was extremely kind and helpful.
Great staff and welcoming
I had a fantastic stay here! The receptionists were very professional and helpful – they arranged an early check-in and even upgraded me to a beautiful room for my birthday. The bar was also a highlight, with a great atmosphere and a stunning view. A perfect choice that made my birthday truly unforgettable!
Super hotel. Nice location ❤️
The location is great and the hotel has a nice decor. The room was a bit small but clean and prefect for an overnighter. The portraits of strangers hung over our bed were a bit creepy. We never got the welcome bottle of water that was promised for members. I'd prefer a couple of glasses instead of the disposable paper cups. Tea/coffee facilities would be nice, but instead of a Nespresso machine in every room why not offer (members) one free hot drink? As there were no tea/coffee facilities we ordered coffee in the lounge. They said they had a milk supply issue that morning and that they couldn't make Espresso coffee at that time which was disappointing. However, they kindly offered to bring us a coffee from the automated machine in the breakfast room. When we got our coffees I asked to pay right away as we were in a hurry. The waiter said "Let me check if you even have to pay..." and disappeared. I thought it to be a nice gesture since we didn't get our Espresso coffees. Unfortunately, the guy never returned and as there were no waiters in the lounge I approached the lady at the entrance of the breakfast room who promptly charged us for the drinks.
My room was on floor 9, right below the breakfast room and the kitchen. There was always someone who moved furniture at night and I was wide awake at least 3 times per night. The bare minimum of a hotel is to provide a place to sleep and the room did not do that. I had a very important business meeting in Berlin and was so tired the entire time and not able to focus as well as I should have. I will not choose this hotel again, particularly not for business travel and I am so upset that tjis hotel ruined this business opportunity for me. Don't rent out a room if you know that your staff is moving furniture the entire time and ig you can't provide the bare minimum
Alles prima
Das beste Motel one in Berlin!
Love. Incredible value. Two small wishes: 1) the sheets and pillowcases are scratchy. 2) give me conditioner. But I’d stay there again, so clean and quiet and comfy. Great value!
I have stayed at this property several times and always enjoyed it. However this time there was a serious problem with the air conditioning which was not working. This made the room uncomfortable during the day and very uncomfortable during the night. This was very unfortunate as otherwise the hotel is great.
The location and views are excellent. The room is comfortable, though quite small. Even if my room was just above the bar terrace, it was well soundproofed. The bar is too crowded and it's impossible to dine quietly there. Anyway, there was some control at the entrance of the hotel on the busiest days, so that only guests had access, and this seemed an improvement with respect to some reviews I had read before. In any case, the guests who want to have a drink in a quiet place, like me, have to look for other options outside the hotel. The staff is friendly, especially the cleaning service. They do a very good job and I don’t understand some complaints that I have read online.
• Exceptionally clean and a great atmosphere. • Comfortable bed and nice room. • Very friendly, professional and helpful staff, especially on the Reception Desk. • Good location. • Good breakfast choice * * Breakfast did not include any hot food and this would have been nice. • There were no tea/coffee making facilities in the room. All in all, staying at this hotel was a good experience. The only real negative point for me was when I noted dogs in the hotel.
Alles war gut.
This's very nice and great place. Highly recommended!
I think maybe available rooms have twin bed s
Positive: Great location, everything is easily accessible. The view is fantastic. The rooms are clean and comfortable. Negative: The breakfast room and bar are small compared to the number of rooms. You have to hunt for a seat. The TV is slow and outdated.
War alles top
Noisy staff at evening, atmosphere is more street festival than a hotel bar. Room was nice but the smallest in on the floor (14.21) due to some shaft, not ideal for two persons, one members.
Städtetour
Très bon hôtel, bien placé. On a eu un problème de lavabo bouché à l'arrivée mais vite réglé une fois le problème signalé à l"accueil. Ma remarque serait juste de rajouter un frigo si possible.
J’adore Motel one tout simplement. Les styles de chambre les codes couleurs, tout me parle ! Bonne continuation
Tout bien sauf Service dans le bar. On attendssans fin pour un thé qui était oublié et c’était pareil la dernière fois fois que je résidais dans cette hotel
Excellent accueil à la reception par M. Oliver Hartmann. Oliver m'a beaucoup aidé avec beaucoup de patience. Vielen Dank! Je reviendrai certainement!
Le prix est correct pour la prestation. La chambre est très petite, minimum de chose dans la salle de bain. Peu de savon pour se doucher. Pas de café ou thé dans la chambre. Le coussin trop épais.
Personnel agréable, décoration raffinée, chambre de qualité
Accueil sympathique et professionnalisme de toute l’équipe.
Motel One est une valeur sûre. Toutefois, les prix ont augmenté et la concurrence est intéressante.
Emplacement idéal, déco originale, personnel très accueillant, bar et terrasse avec vue grandiose. A recommander !
très beau et très confortable
Tt est ok , Réceptionniste au check-out, arrogante hautaine et méprisante sans parler de sa phrase « c est mieux que vous ne revenez pas chez nous * »
Impossible de parler au manager tout le sejour, soi disant toujours absent ou dispo de 11h am à 15pm donc impossible en gros!!!!
Alles passte
Professionnalisme, accueil attentif, excellentes prestations.
Galerie
Tout d’un seul coup d’œil
Situation
Un design sur le thème du cinéma dans la capitale
Et l’Oscar du meilleur design d’hôtel est attribué à : Motel One ! Tout près de l’avenue Ku’Damm, du grand magasin KaDeWe, de l’église du Souvenir de l’Empereur Guillaume (Kaiser-Wilhelm-Gedächtniskirche) et du cinéma Zoo Palast, l’hôtel Motel One Berlin-Upper West vous dévoilera l’histoire passionnante du cinéma. Des copies d’accessoires de tournage, d’Ours d’or et d’anciennes caméras font écho au style élégant de notre hôtel design. Après une longue journée, vous pourrez vous détendre au bar doré, depuis la terrasse sur le toit vous aurez une vue sur la capitale digne d’un film, ou bien assister à une séance de cinéma privée dans notre lounge Cinema.
Nos chambres modernes sont décorées avec des photos du photographe de stars Jim Rakete qui, en exclusivité pour Motel One, a mis en scène des acteurs allemands célèbres dans des lieux emblématiques proches de l’hôtel. Des meubles chics de la maison Baxter complètent le design du Motel One Berlin-Upper West.
Grâce à son excellente situation près de l’avenue Kurfürstendamm et du parc zoologique, l’hôtel convient parfaitement pour explorer pleinement la ville. Les voyageurs d’affaires profiteront de la bonne liaison par transports publics entre l’hôtel et la gare centrale (Hauptbahnhof), le parc des expositions et l’aéroport. Réservez votre chambre à un prix avantageux dans notre Motel One Berlin-Upper West... et action !
