Motel One Edinburgh-Princes
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Very good
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The staff is wonderful. Very helpful and pleasant. Breakfast was pretty good too (continental but with various choices). My favorite place was the lobby/dining room where the 24-hour bar is located and where one can purchase snacks all day/night. Our room felt rather small and there are few amenities. But the website does make that clear. Also, excellent location.
Excellent staff. Very central for train station and shopping. Enjoyed breakfast. Would recommend to friends.
Very welcoming and super-efficient thank you! Just very disappointed to have had to pay a premium price because Oasis were playing; we left the hats in our room
The staff were so helpful and friendly with sparkling personalities. The breakfasts were all wonderful, plenty of great choices. The only disappointments were the costs of staying there and the lack of a refrigerator in the room. I am aware that prices are high during August in Edinburgh and that the exchange rate is detrimental to American tourists but the staff, room, and breakfast partially made up for the high cost. I will stay in a Motel One again, try to avoid high tourist season and hope for a better exchange rate!
The air conditioning was not working the entire time, windows did not open enough to let any air in, the pillows were too soft and 2 different sizes so unable to stack them, the bed was awfully had l, barely any storage in the room, no fridge so had to repeatedly buy expensive water from the bar as tap water came out tasting odd and not cold.due to the outside temprature. I've never had these issues at a Premier inn. I'd suggest adding a mini fridge to the room if the air conditioning isn't able to be fixed
Very friendly and professional staff. Love the vibe, awesome continental breakfast.
Lovely clean rooms and staff very helpful
Air conditioning did not work. The room was very hot which made sleep very difficult all night. This particularly was annoying as we were charged 2x or 3x the usual room price due to Fringe demand. Reception and staff were good.
Perfect base for anything central . For us was during fringe
Extremely expensive because of the Oasis concert.
We had a great stay. The team was fantastic, always smiling, and nothing was too much. They were very friendly. The room was great and quiet (with a view). Also, the location was spot on, right next to the train station. Thank you again, team One-Motel Princes Street.
Terrific location. Lovely breakfast. Nice people.
Always a great place to stay, lovely staff and amazing location. Hotel was undergoing renovations so some things were not at their best but nothing special.
staff very pleasant and helpful, room spacious and clean, ideal location. overall a very enjoyable stay
Too expensive for what one gets! The construction workers were very friendly and kind.
An excellent stay at this Motel One location- possibly the fastest check-in time ever with super friendly staff. Lovely room, clean and comfortable. We were visiting for the Oasis concert and even had an added treat of 2 bucket hats! Bar staff on the evening were also amazing, a credit to the team.
I'm mostly a fan but find the lack of storage a nuisance, when staying longer than for one night. A smallish unit with a drawer or two would make a huge difference.
The only positive thing I can say about this hotel is its good location. Unfortunately, that’s where the compliments end. It is extremely expensive for what is offered, and the value for money is absolutely not worth it. The room was incredibly basic, with barely any space to move around. There was no coffee machine, and they only provide one bottle of water for the entire stay for two people, which is honestly ridiculous. Our room faced a street with a restaurant/bar, and we had noise all night long, making it almost impossible to sleep. Despite noting on our booking that we were celebrating my birthday, the hotel didn’t offer even the smallest gesture. I actually had to ask for the bottle of water. I would never stay here again, and frankly, they should be charging a quarter of their current rates, because that’s all it’s worth.
Whilst the room looked lovely and the view was amazing I was very disappointed that the bed sheet has urine stains on it, there was no hair dryer and no shower gel shampoo or conditioner considering I paid £498 for my stay it certainly wasn’t worth it at all mattress was uncomfortable too and I was disgusted at the urine stained bed sheets totally disgraceful feel robbed of my money and I will not be returning when I’m next back at Edinburgh
Had a lovely stay! No notes.
Very nice stay, good location, facilities and nice clean rooms. New bar member on training when we were staying could have been supported by another more experienced bar member and not the Check in Desk staff. Felt like that caused an unnecessary bottleneck.
Motel One Edinburgh is a true gem for any traveler seeking both style and convenience. The hotel’s unique and contemporary design blends effortlessly with touches of classic charm, creating an inviting atmosphere the moment you step through the doors. Its location is simply unbeatable – just a short stroll from the train station, making arrivals and departures a breeze. From here, you can easily explore the very heart of Edinburgh. The magnificent Edinburgh Castle, the winding cobbled streets of Old Town, and the vibrant Royal Mile are all within walking distance. Countless cafes, shops, and historic landmarks are right at your doorstep, allowing you to soak in the city’s character without the need for long commutes. Whether you’re visiting for a short city break or an extended stay, Motel One offers the perfect combination of modern comfort, striking style, and a prime location that places you in the center of all the magic Edinburgh has to offer.
I might have appreciated your hotel, but your booking/communications need SIGNIFICANT improvement. More than half the time, I receive emails in German (rather than English) when I booked a hotel in ENGLAND and I live in the US. Moreover, the way you describe "free cancellation" during Fringe Festival month is extremely misleading. Why would you even refer to a free cancellation when the date by which you have to cancel is almost a year PRIOR to me even having made the reservation?? Also, the entrance to the hotel gives a HORRIBLE first impression for a hotel that I spent more than $400/night for 4 nights. Your entrance to the hotel is absurd, like I'm entering a cheap subterraneous convenience store. The actual lobby gives nothing of the impression you get from the pictures on your website because the lighting is so dark. All your doors have the look of a utility closet, and my immediate impression of the hotel upon arrival is that it is dark, dreary and depressing. The accommodations are sparse as well. For $400 per night, your hotel offers ONE wastebasket in the bathroom, none in the bedroom, the wifi constantly goes out and has to be reset by the front desk, no toiletries of any kind and a combo wash/shampoo soap, ONE water bottle for a stay whether it be 4 nights (which was us) or 1 night, and a heater brought to the room when it got cold. Your hotel feels cheap and unkind. I understand the prices double for the festival, but perhaps in exchange for such fortuitous events, you can increase your hospitality during the months you overcharge. Extremely disappointed and put off by your hotel operations.
I’ll be honest that I was really disappointed with the hotel. The standard of room was poor! Tiny, stuffy and the drains in the bathroom smelled. I paid £250+ per night without breakfast. I know it is Edinburgh fringe but this is still extortionate considering I was put into a non renovated room. Due to the lack of AC I did not sleep on my first night, a staff member suggested a fan and I asked them to put one in my room however this did not appear so I had two nights of very little sleep due to the heat. I visited reception to get an ice bucket and the iron / ironing board. Difficult to carry everything and no offer of help. When I asked for help they agreed (no others customers to serve), but I was kindly reminded by the young man they do not offer room service but will help on this occasion! There really was no need to say this and this kind of attitude really annoyed me considering the money paid. I was wondering if this was why the fan wasn’t put in my room.
Lovely clean hotel and very central
Great location, and well appointed rooms. Exactly what I needed.
Clean and updated. The room was comfortable and had a great view of the city. The breakfast was beautifully presented with lots of options. The common areas and room were well decorated. The bed was a bit hard and there was ongoing construction but it didn't interrupt our stay. It's also very easy and close to the train station.
Friendly staff who clearly wanted to help ensure that your stay at the motel was enjoyable.
Very friendly staff and good rooms, very comfortable facilities. The location was great.
Lovely room and had a great stay. Would have liked to have had bottled water in the room.
Everything from the staff, room accommodations, breakfast area and bar were fantastic! Facilities were clean, modern and up-to-date. Making taxi reservations and inquires about area sites were very easy and dealt with in a friendly, efficient manner. Excellent location to tram, buses and sites.
The location is great. Check in and bar personnel were outstanding. The room was nice and clean and I would definitely stay here again
Nice hotel although going through refurbishment, minimal disruption to guests, staff all friendly and helpful. Comfortable bed and quality decor we had a very nice stay. Close to all the city attractions.
Amazing hotel, great location central to everything. Polite staff & very friendly & helpful. Exceptionally clean& breakfast was lovely. Would stay here again 😊
More cereal selection needed for breakfast. Pancakes would be a good idea! Breakfast seats uncomfortable.
love the location
I was bitten by bedbugs, which means that despite the other good features this hotel offers, it fails to meet a basic requirement: providing undisturbed place to rest and sleep.
Room was quite dark and pretty small. Location was great. Lifts were incredibly slow. We had significant luggage and with reception on the first floor and no parking at the front of the hotel check in was quite difficult
We got a totally unexpected upgrade which was marvellous and made as sooo happy. Thanks again!
No notification that works were ongoing in advance and very warm rooms with inadequate cooling systems Location very good
Very helpful very clean Rooms small for the price paid
Everyone on you staff was extremeley helpful. My husband had an accident our 1st day in Edinburgh and had surgery at the Royal Infirmary and my stay was extended and there were no issues extending my stay. I then had to move to a handicap room and everyone was so helpful and accommodating. Will definitely stay again.
Lovely staff and nice room.
on arrival had several large bugs in the bed, which I suspect were bed bugs. reception got me a new room and were very nice and apologised. but new room had other rooms being renovated around it, with works starting at 7.30 - 8am which was noisy and woke me up. Also no black out blinds in the room, was hard to sleep with brightness from outside. tried breakfast once, the greek yoghurt was off and I didn't finish it. I come to Edinburgh for 3 nights at a time, twice a month for work and will not be coming here again.
No frills, clean, comfortable, just what you need
For a lost minute booking, this hotel was great. right across the street from the trin station, so easy in, easy out. Room ws compact but orderly and the bathroom was very well organized.
Renovations were ongoing, but kept to a minimum, so not bothersome at all, except for the bar being temporary.
This is a good location to walk the Royal mile and restaurants are close. Room was very clean and had all the basics. We only had a one night stay here.
Customer service excellent. Room could use bigger bedside spaces and a bigger desk
The hotel dining area was filthy. The breakfast was a terrible experience in every way. The room was extremely tiny though clean. The staff were pleasant. The interior renovation work was loud and added to the overall messiness of the place. This hotel was not worth the money I spent. I literally thought I was treating myself to a nicer hotel than I might normally have picked. I would not recommend it.
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Road trip Edinburgh-Glasgow
Just three good reasons to visit Scottland: discover history, taste whisky, breathe sea air!
Hotel Edinburgh Princes
Being the capital of Scotland, Edinburgh naturally has a long history with royal personages. In our Motel One Edinburgh-Princes we’ve cannily picked up on Scotland's royalty-related motifs, welcoming visitors with illustrious design combining antique candelabras and opulent velvet sofas. From the booths of the second-floor bar, there are majestic views onto the famed Princes Street and Edinburgh's history, while in our One Lounge, you can start the day in imperious fashion with a healthy breakfast, and relax later on in the company of royal portraits.
And the area around this Design Hotel at Waverley Station is well worth exploring, with the National Gallery of Scotland, Carlton Hill and Edinburgh Castle just a short stroll away. If you’re travelling on business, our design hotel is just as handy for Edinburgh International Conference Centre and the airport.
