Motel One Berlin-Upper West
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Bardzo dobry
Ogólna ocena na podstawie 7209 opinii
Uprzejmość 9.4 z 10
Czystość 9.2 z 10
Recepcja 9.3 z 10
Hall i bar 8.8 z 10
Położenie 9.7 z 10
Pokój 8.6 z 10
Łazienka 8.6 z 10
Bezpłatna sieć wi-fi 9.2 z 10
Stosunek ceny do jakości 8.5 z 10
Ocena śniadania 8.2 z 10
The Hotel was great, but there was a huge queue at check-in even though I had done check-in online already. And the breakfast plates were not being cleared quickly so it was hard to find space in the morning without wandering through the whole bar while there were many spaces available but with dirty plates left behind. Potentially a tray which people can deposit somewhere after breakfast would help make this faster. With the many towers around it was hard to find the location when coming from the Zoologischer Garten train station.
Great location, lovely interior, great bar. We arrived at 12pm and were able to leave our luggage but we weren’t told we could go to floor 10 to use the bar if we wanted to prior to checkin and it would have been nice to have spent some of the time while we waited to check in, up in the bar area.
Good hotel is in an excellent location near Zoo Garten station, with S-bhan- U-bahn and regional trains connections to all over Berlin.. The bar / lounge on 10th floor is cool but often very busy at breakfast and evening. The terrace next to the bar has great views looking over the Tiergarten Room was small but OK. I would have liked to have a kettle in the room to make a hot drink, maybe this only happens in British Hotels. Staff were really helpful.
I know MOTEL ONE and have stayed in many. Was attracted by the location and a previous visit to the lounge / bar. I was disappointed this time - lounge/bar was totally overcrowded, breakfast also overcrowded and difficult to get near food, no eggs left on either 1st or 2nd day. Room was absolutely fine. Staff were there but not engaging beyond minimal service. Will probably not return because the room rate was HIGH
Everything is fine, but I would prefer no carpeted floor in the room.
The building is nice, Rooms very small, Front desk representatives not friendly
Amazing Hotel and location within Berlin. I stayed at Motel One in Amsterdam before and seriously this Hotel doesn’t disappoint. I would always opt for Motel One in any city where available.
the room was smaller than expected without a lot of space for luggage
Alles prima,
Inexperienced staff, low level of service.
Nice as always. Very disappointing that late check out was not possible even though I asked for it when booking the room. I would have booked a different hotel if I had know what that. Kudos to the housekeeping manager. She was extremely kind and helpful.
Great staff and welcoming
I had a fantastic stay here! The receptionists were very professional and helpful – they arranged an early check-in and even upgraded me to a beautiful room for my birthday. The bar was also a highlight, with a great atmosphere and a stunning view. A perfect choice that made my birthday truly unforgettable!
Super hotel. Nice location ❤️
The location is great and the hotel has a nice decor. The room was a bit small but clean and prefect for an overnighter. The portraits of strangers hung over our bed were a bit creepy. We never got the welcome bottle of water that was promised for members. I'd prefer a couple of glasses instead of the disposable paper cups. Tea/coffee facilities would be nice, but instead of a Nespresso machine in every room why not offer (members) one free hot drink? As there were no tea/coffee facilities we ordered coffee in the lounge. They said they had a milk supply issue that morning and that they couldn't make Espresso coffee at that time which was disappointing. However, they kindly offered to bring us a coffee from the automated machine in the breakfast room. When we got our coffees I asked to pay right away as we were in a hurry. The waiter said "Let me check if you even have to pay..." and disappeared. I thought it to be a nice gesture since we didn't get our Espresso coffees. Unfortunately, the guy never returned and as there were no waiters in the lounge I approached the lady at the entrance of the breakfast room who promptly charged us for the drinks.
My room was on floor 9, right below the breakfast room and the kitchen. There was always someone who moved furniture at night and I was wide awake at least 3 times per night. The bare minimum of a hotel is to provide a place to sleep and the room did not do that. I had a very important business meeting in Berlin and was so tired the entire time and not able to focus as well as I should have. I will not choose this hotel again, particularly not for business travel and I am so upset that tjis hotel ruined this business opportunity for me. Don't rent out a room if you know that your staff is moving furniture the entire time and ig you can't provide the bare minimum
Alles prima
Das beste Motel one in Berlin!
Love. Incredible value. Two small wishes: 1) the sheets and pillowcases are scratchy. 2) give me conditioner. But I’d stay there again, so clean and quiet and comfy. Great value!
I have stayed at this property several times and always enjoyed it. However this time there was a serious problem with the air conditioning which was not working. This made the room uncomfortable during the day and very uncomfortable during the night. This was very unfortunate as otherwise the hotel is great.
The location and views are excellent. The room is comfortable, though quite small. Even if my room was just above the bar terrace, it was well soundproofed. The bar is too crowded and it's impossible to dine quietly there. Anyway, there was some control at the entrance of the hotel on the busiest days, so that only guests had access, and this seemed an improvement with respect to some reviews I had read before. In any case, the guests who want to have a drink in a quiet place, like me, have to look for other options outside the hotel. The staff is friendly, especially the cleaning service. They do a very good job and I don’t understand some complaints that I have read online.
• Exceptionally clean and a great atmosphere. • Comfortable bed and nice room. • Very friendly, professional and helpful staff, especially on the Reception Desk. • Good location. • Good breakfast choice * * Breakfast did not include any hot food and this would have been nice. • There were no tea/coffee making facilities in the room. All in all, staying at this hotel was a good experience. The only real negative point for me was when I noted dogs in the hotel.
Bardzo miły pobyt, czysto i bezpiecznie.
Alles war gut.
This's very nice and great place. Highly recommended!
I think maybe available rooms have twin bed s
Positive: Great location, everything is easily accessible. The view is fantastic. The rooms are clean and comfortable. Negative: The breakfast room and bar are small compared to the number of rooms. You have to hunt for a seat. The TV is slow and outdated.
War alles top
Noisy staff at evening, atmosphere is more street festival than a hotel bar. Room was nice but the smallest in on the floor (14.21) due to some shaft, not ideal for two persons, one members.
Loud street, short blanket not warm
Great hotel in excellent location.
limited space in the bar area. we were not able to find a table several times. Breakfast could be more interesting.
We liked it a lot. The central location, the friendliness of the staff and the style in the rooms were very convincing to us.
The security at the entrance has to be fair to all - either he checks each and everyone of us and DENY the entry if someone NOT staying in the hotel OR he should let everyone in (to go the 10th floor). When I saw 2 young "scantily clad ladies" posing in the lift taking selfies and definitely thought the 18th floor was the rooftop, i knew they weren't guests in the hotel. Whereas on the ground floor while waiting for friends, another lady and her mom were denied entry cos they were not guests there. Frankly speaking, just look at some of the clientele at the rooftop bar in the night - it didn't look like they stayed in the hotel. So my suggestion is, non-hotel guests should buy a limited number of ticket to enter the rooftop bar and should only be allowed to 10th floor and nowhere else. I don't like seeing non-guests taking pics or roaming around on other floors. My only complaint about breakfast : Why is there NO scrambled eggs for breakfast? As I don't eat salami (either pork or poultry), i wish there is an alternative like fish. The front desks as well as all other support teams in the hotel (room cleaners, bartenders, breakfast makers, etc) are very helpful and courteous. Even the security is courteous. He just have to be fair to all and firmed.
When I entered the room first time, one hair was on the toilet cover. I asked only one time during my 5 nights stay, I found one hair on the bathroom wall after they cleaned my room. I hated it, of course. Also, I wish there was more space in the shower room to put my facial soap and others. However, all the staff were very nice, so my stay was good over all.
Loved the view. Loved the room. Clean and quality. Just a small room. Water is expensive as well
Alles Super !!!!
Really unhappy with the customer service and the experience we had at the reception. After getting the keys and going up to the room, we heard sounds from the room and could not open the door. We thought the sound is coming from other rooms and still tried to open the door. Upon opening the door we encountered two people having sex in our room!! We went down and informed the receptionist, he did not apologize and said it must have been the system or something else and gave us another room. I find his attitude very problematic, he could have at least apologized let alone offering us something as a sign of good will and good customer service. He acted as if walking in people’s room having sex is normal and ok in a hotel, I wonder what those people think and if they felt safe afterwards having someone opening their door. Adding to that, when checking in at the beginning he asked my name and I had to repeat it 3 times for him to understand (I don't have a European last name) and then asking my partners name (German last name) he said it would have been easier if it was under their name and not mine and he thought he is being funny! Very disrespectful and problematic! I would not book Motel one again and would not recommend it to any one else, such a shame! Thanks, Sahar Shamssharif
I have been Upper West many times. I enjoy coming back through the years! The breakfast and room just the way I like it. No complaints.
Excellent location, clean rooms, and generally friendly staff. However, one aspect that was entirely unacceptable was the rooftop terrace – which had been prominently advertised. The bar area was consistently understaffed or appeared to be poorly managed. Wait times for placing orders – and for those orders to be delivered – routinely exceeded ten minutes. Additionally, large portions of the terrace were often closed off with the explanation that there was not enough staff available. The terrace also lacked basic amenities such as sun umbrellas, making it extremely uncomfortable to sit there under direct sunlight. Another disappointing aspect: in the evening, guests are met at the main entrance by a sort of bouncer, tasked with screening external visitors. This creates an unwelcoming atmosphere – especially when the staff member is seen smoking and casually chatting with friends, acquaintances, or relatives.
Alles super
We stade 4 nights. Only had one day with service, because the staf came so early( 08.30) and woke us up, so we told them not to come in
alles super
Everyone, from the reception team to housekeeping, was helpful and friendly. I’d like to thank Michelle in particular for her genuinely warm smile. The terrace experience also added great value. As a guest who frequently chooses your properties, I want to share something in a friendly spirit and without naming anyone: while the terrace bar staff were generally very friendly, one of them (whose name I won’t mention) behaved noticeably coldly each of the four evenings I visited. I don’t like to be prejudiced about such things, but after four visits you can be sure. I don’t want to single them out and create a negative experience for them, but I think you’ll be able to guess who it is. It’s clear they need a bit more training and orientation. Other than that, everything was as it should be.
Perfect location and nice rooms
Good location with an amazing view from the roof top terrace.
Highlight Absacker in der Bar
A very nice room, with a fantastic view.
Room and the bed was great. Reducing a couple of points because the TV screenshare didn't work in my room and the room is quite cramped (small).
Bardzo mały, niezbyt komfortowy pokój. Śniadanie w miejscu nieprzystosowanym do posiłków, słaby wybór potraw na śniadaniu - brak ciepłych potraw (jajecznica, kiełbaski, itp)
Galeria
Wszystkie informacje w skrócie
Położenie i okolica
Filmowy design w stolicy
Tegorocznego Oscara za najlepszy wystrój hotelu otrzymuje: Motel One! Niedaleko Ku'dammu, KaDeWe, Kościoła Pamięci Cesarza Wilhelma i Zoopalast porwiemy Cię w Motel One Berlin-Upper West w ekscytującą podróż do świata kina. Wierne oryginałowi rekwizyty filmowe, Złote Niedźwiedzie i stare kamery są tu połączone z eleganckim stylem designerskiego hotelu. Po długim dniu zapraszamy do relaksu w złotym barze i podziwiania filmowego widoku na stolicę z tarasu na dachu. A może wolisz seans filmowy w naszym własnym Cinema Lounge?
Wystrój nowoczesnych pokoi jest inspirowany dziełami fotografa gwiazd Jima Rakete, który wyłącznie dla Motel One postawił przed obiektywem znanych niemieckich aktorów w ważnych miejscach okolicy. Stylowe meble marki Baxter dopełniają wystroju Motel One Berlin-Upper West.
Dzięki swojemu znakomitemu położeniu przy Kurfürstendamm i Ogrodzie Zoologicznym hotel jest idealny do zwiedzania miasta. Jeśli podróżujesz w celach służbowych, docenisz zaś dobre połączenie hotelu z dworcem głównym, targami czy lotniskiem. Zarezerwuj swój niedrogi pokój w Motel One Berlin-Upper West … i akcja!
