Motel One Copenhagen
What our guests say
Very good
Overall rating from 3,557 ratings
Friendliness 9.4 of 10
Cleanliness 9 of 10
Reception 9.2 of 10
Lounge & Bar 9 of 10
Location 9.5 of 10
Room 8 of 10
Bathroom 8 of 10
Free WiFi 9 of 10
Value for money 8.1 of 10
Breakfast service 8.8 of 10
Photographs on site were not at all close to the room given. Having upgraded I was completely shocked when I entered the room. Not worth the £150 paid. Very small and noisy through the night. Pillows are very thick.
Very Good services
The hotel was a nice play to stay. The bed was very good. Easy to take a train from the airport and walk 10 min to the hotel. The bar was very elegant and cosy. The only thing we missed was a shelf to put our things in the bathroom.
Not really a friendly welcome during check in.
Great location in city centre . Close to shopping, train station and tour pick ups. Substantial breakfast with great variety . Nice and quiet with a lovely quiet bar. Friendly staff.
I had a pleasant stay. It would have been nice to have a desk in the room to be able to work but aside from that the room had everything I needed.
friendly receptionist; good breakfast; only thing i miss in the room is a desk. all others are good.
This was my first stay at another branch than the Brussels one. The hotel is very nice, bed is comfortable, location convenient. The only complaint is about the noise from people in the pub downstairs, well past midnight, which was way too loud even in my appartment in thr 5th floor. Perhaps as this is a roof appartment, the soundproofing isnt that immaculate.
It was the first time ever I took my wife to a Motel. She is used to 5 star Hotels. She was NOT disappointed. Very good overall and a splendid breakfast. Location is 100%!
I stayed at Motel One with my daughter and we had an amazing experience. The room was clean, comfortable, and very quiet. The staff were incredibly kind and always ready to help with a smile. The location was perfect — close to everything we needed, but still peaceful. Breakfast was delicious and had plenty of options, even for children. We really felt welcomed and cared for. I would definitely come back and highly recommend this hotel to families.
Very comfortable and clean room although a little small especially if you have large luggage….no kettle…made it a lot less comfortable. The bells chiming at midnight was a little off putting for an otherwise quiet room. A comfortable and very clean bed and mattress.
Very overpriced considering the hotel has no amenities. No coffee maker, no safe, no fridge, no TV, no climate control. . e
Location is excellent and the staff are welcoming and helpful. Breakfast each morning is a real treat, so many organic items alongside options for allergy or dietary requirements too. The rooms do vary in size but are all well appointed.
Another great stay at Motel One. Room, service, and breakfast always great
Good value for the money. Housekeeping was above and beyond expectations.
alles super!
So disappointed, booked two rooms on Hotel.com booked 2 double/queen rooms. Arrived in evening was told immediately our rooms were small doubles and told the size of the beds? A strange welcome? I advised we had booked larger rooms to which the Receptionist replied we could change but they were full?? Spent 4 nights in the tiniest rooms I’ve ever experienced. I could touch all 4 walls from my bed! Tv does not work or cast to uk phones. No telephone in room or kettle. Toilet door has a huge gap and does not lock just swings open. Sink was full of hair and blocks and toilet backs up. There were white stains all over back of door and a dirty windowsill which I only noticed on the last day as it was the first time the sun shone on them! Other areas in hotel seemed nice but didn’t use much.
Really quiet and good hotel, friendly staff even borrowed an umbrella
I loved the location, the hotel was clean and comfortable however the design of the bathroom was, in my opinion, completely stupid. The door doesn’t close completely, so no privacy when using it, when showering the frosted glass is virtually see-through, so again no privacy. I’d like to know what idiot thought of that design and what idiot signed it off.
The most valuable aspect was its location in the center of Copenhagen. The room had enough space for two adults and a baby. The staff were very friendly. The breakfast consisted of high-quality products, mostly organic and healthy. The only issue we experienced was that we accidentally stained the bed sheet. Housekeeping could have replaced it, but unfortunately they didn’t.
The team at Motel One was very nice and helpful and all the time they were friendly and polite. We enjoyed being at Motel One CPH.
Only recommendation is to have coffee makers in the rooms. Otherwise, very clean hotel in a great location!
I really like the Motel One hotels; all was very good. My one disappointment with the hotel in Copenhagen was the absence of a desk in the room. There was no set down space in the room or the bathroom, and I found this frustrating. Otherwise, people were pleasant and hotel was good.
Great staff great location
The location and overall comfort of our stay were perfect. We were traveling with three small children, which can be challenging at times, but we never once felt that they were a nuisance to the Motel One staff or other guests. Everyone was incredibly friendly and welcoming, always ready to lend a helping hand when needed. We especially loved the quality and selection of the breakfast — everything was fresh and thoughtfully chosen. The only minor point of improvement would be the scrambled eggs, which were a bit too salty for our taste. The reception staff were phenomenal — so kind, attentive, and genuinely helpful. The only thing I would mention is that the room felt a bit too small for two people.
Everything very good except for bad service at the bar from one particular person. He closed the bar sooner then he should and really just didn´t feel like working anymore. Went to the back and it looked like he was hiding so we couldn´t order anything.
Very nice stay, location perfect. Would have liked to have a working tv... the chromecast thing is not an option.
Great location comfy beds etc friendly staff
Lovely place, mice rooms and good breakfast. Nice and helpful staff. Will certainly be back.
This was our second stay at your property in the past 3 years. Your front desk staff were great and the location good. Our big problem was the terrible bed. The mattress was very uncomfortable! We are members of your ONE club and have stayed at many Motel Ones while in Europe. The other properties in Europe seem to have comfortable beds.
Wonderful stay. The staff were brilliant and the breakfasts were fabulous. Til next time. Anne x
Bed very comfortable, food excellent, staff very helpful and friendly. Would definitely come back. Highly recommend it.
Prima hotel. Ligging centraal.
Very nice loby , I could invite family members for a drink - i used the loby also to work - very confortable. The bed ( matrass very good- and the room relaxing The location abolutly perfect , in the center and on the same time not fare from all types of transportation facilities I recommend the Hotel
The staff are very friendly, breakfast is definitely the highlight of the stay, and the location is good. The only reason I don't give this hotel a perfect score is due to the variance in room sizes. I was part of a group that stayed there, and in comparing pictures of the rooms, even though in the same price category, they range massively in size
Loved the hotel - comfortable and quiet room, good breakfast, cool bar, excellent location! Staff was nice too. Only complaint is that we had to have streaming apps to watch television. We subscribe to a few of them but couldn't remember our passwords so we couldn't watch.
Very good service and clean rooms. Service at the bar was excellent, Beatriz and Federico were very diligent. We will return.
Great Location. Friendly Staff, Rooms are a little small but the combination is a real value and a high quality experience.
To be honest, I am quite disappointed with Motel One Copenhagen! So far I've stayed in a Motel One in Amsterdam, Zurich, Prague, Salzburg, Warsaw and Brussels. But the one in Copenhagen simply can't keep up. Please don't misunderstand: the staff were friendly and helpful as usual and the breakfast was plentiful and varied as usual, but the room (326) was an outrage for the price! The size is okay, but the room and the bathroom are worn out and you can see that! In addition, no safe, no table and no armchair in the room, which is annoying as a contact lens wearer, because I like to sit to get them in and out! I was at least given a chair in the room on request! In the bathroom there is a centimetre gap to the left and right of the shower door. So you splash all over the place and the gradient in the shower area is clearly too low. The water stands there. And there is no magnifying mirror either! And that for the TV a Chromecast stick is required, is a bad joke! I would recommend that you bring this wing (corridor also old and worn out, just like the outer lift door) up to date as quickly as possible, because I won't recommend this hotel to anyone!
Our room, though small, was comfortable and clean. Finding the rooms could be difficult since they are laid out in a rather maze-like fashion (I do not see how you could change that; hallway signage is adequate. However, once we found our room, we had no trouble getting back to it. Motel One's location is excellent. The area is artsy, with many interesting shops, bars, and restaurants. Best of all, there seemed to be very few cars on the street, a lot of bikes and pedestrian, but hardly any cars. The hotel is within easy walking distance of the canal, centre ville, art galleries, and museums. Really, we could not have chosen a better place to stay. One negative for me: no coffee in the individual rooms. Yes, the bar and the restaurant are right there, but I would have like to have coffee in my room
Great location and everything was within easy walking distances. friendly and helpful staff. Very clean and tidy. Breakfast was good value for money. Bar was well stocked and we enjoyed the Autumn cocktails. We agreed that it was the most comfortable bed we had slept in for along time. The only thing is that we couldn't log into the TV. But we weren't in our room that much anyway.
Wonderful staff! Lovely 1st floor…very cozy! Great breakfasts. Rooms were adequate but very small. Truthfully, small is generally ok if you put in appropriate shelving and hooks. There’s nowhere to put one’s toiletries!! Management should consult someone who ho could add a place to put “stuff”. Finally, no lotion or conditioner?! No excuse for that!
Compared to other Motel One locations, the Copenhagen one does not live up to the expecations. Nothing bad, just not as good.
I have stayed more than 15 Motel One Hotels, so I am very familiar with helpful staff. This time I have experienced 2 ladies which were still doing great jobs I am sure but never seen them smiling, as if they were working by force. I stayed 3 nights and spent lots of time in lobby, bar and breakfast and had to talk to them, they were all same. Apart from that, even though housekeepers came, towels never changed even though we put them floor. No way for strollers while entering to the hotel, we had to carry our baby in each time while coking and going out. And the extra doors of elevators were too heavy to open by a single person.
Nice furniture. The staff was good.
Rooms had zero amenities and no soundproofing. If someone sneezed a block away on the street you could hear it. No fridge, no coffee maker, and most importantly no warning about the belltower that chimed every 15 minutes from 8am to midnight. Breakfast was extremely overprice and should have been included.
Very friendly service, nice clean room, big bathroom, super Cocktails and bikes can be rented directly.
Staff great . Room / cleanliness great . Breakfast good . Facilities perfect for my needs . Location great . Temperature a bit high , but better than cold .
Everything was good. Stuff was friendly and open, only one thing I really disliked, that when I arrived at 9 and asked for early check in (and there were rooms available) I was asked to pay premium. It's such an unpleasant attitude that if I booked a basic room, I can't be welcomed... it wouldn't have cost the hotel anything to let me into the room sooner, but I was shown the place..
Super friendly staff Uncomplicated check in, check out Totally reliable Perfect location Excellent breakfast Last but not least stylish design
Gallery
Everything you need at a glance
Location and surroundings
Your hotel in Copenhagen
Our affordable design hotel in Copenhagen is located right in the centre of the Danish capital, opposite the city hall and the Rådhuspladsen. From here, you can easily reach all of Copenhagen’s top sights – and there are plenty of them to explore. After all, the capital is one of the most important cities in northern Europe and a popular destination for city breaks, not least because it offers one of the best qualities of life in the world.
What does Copenhagen have to offer?
Top of the list of highlights is the city’s iconic landmark, The Little Mermaid. The statue of the character from Hans Christian Anderson’s fairytale awaits you on the Langelinie waterside promenade, around 30 minutes from our hotel. You’ll also find Copenhagen’s citadel here, a star-shaped 17th century fortress open to the public. And did you spot Charlottenborg Palace and the Old Stock Exchange on the walk over? You’ll also have passed Christiansborg Palace, the seat of the Danish parliament. It’s conveniently located by Copenhagen’s gastronomic hub, Nyhavn, or ‘new harbour’. There’s something to suit everyone’s tastes in the streets of this area, with their brightly coloured gabled houses dating from the 18th and 19th centuries. But Copenhagen’s lively history as a port and trading city – and the resulting architecture – is far from the only reason to visit. By the harbour, you’ll find the Royal Danish Theatre and Royal Danish Library, also known as the ‘Black Diamond’. Here, it’s not just what’s on the inside that counts: these notable examples of modern architecture are worth a stop on any city tour. And if they’ve inspired you to seek out more Nordic design, the Design Museum Denmark displays objects from the workshops of Danish designers such as Arne Jacobsen and Poul Henningsen.
Just a short walk from our hotel lies Freetown Christiania, an autonomous area that offers a very different perspective on Copenhagen – including from an architectural point of view. The alternative housing development in the district of Christianshavn has been self-governed since its creation in the 1970s and is a symbol of Denmark’s progressive culture. Our hotel in Copenhagen is also a perfect starting point for leisure activities: Tivoli, the world’s oldest amusement park, lies directly opposite. Or is Copenhagen just the first step on your Nordic discovery tour? Perfect: our affordable design hotel is located just north of the Øresund Bridge, which links Copenhagen with its neighbour Sweden.
Diversity meets hygge – your Motel One hotel in Copenhagen
In addition to everything else that the city of Copenhagen has to offer, our design hotel strives to make your visit to the Danish capital even more enjoyable. At our affordable hotel, you can expect free wifi, a generous breakfast buffet and comfortable rooms – all in a refined Nordic interior that combines designer furniture and sophisticated layouts with a key feature of the Danish lifestyle: hygge. What does hygge mean? The term refers to a cosy, homely atmosphere in which you can enjoy the good things in life together with your loved ones. There’s no better way to describe our hotel experience in Copenhagen. Book our affordable hotel now and enjoy top service and a creative ambience with our traditional turquoise value for money.
