Motel One Berlin-Hauptbahnhof
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Bar was good but no draft beer (vom fass)
Accessible location with nice, friendly, and helpful staff. Hotel is clean and well kept. I had a wonderful stay. Thank you, Motel One.
Beautifully designed hotel with fantastic courtyard garden. Location fantastic. Good rooms, very well isolated. Good Motel One quality. Two caveats: During the weekend, the space for having breakfast sitting at a normal table was very difficult. One could sit in the lobby armchairs but it is very uncomfortable. The surprise: several of the staff seemed a little overwhelmed interacting with guests. 2 colleagues at the reception were excellent. Some at the bar and some others at the reception felt almost bothered when asked a question. That's a pity.
Cleanliness, hospitality, breakfast, bar and the garden area were over our expectations. Size of the rooms, lack of a proper wardrobe and missing garbage can bags may be the areas to be improved.
It was a business trip and I was there just for one night, but room, breakfast was excellent and I love the close distance to the main train station in Berlin
Almost everything was great. AC wasn’t work good. It.coudn’t chill the room at all.
I did not order breakfast during my stay, but everything else was perfect. The front desk staff were very friendly, the room was very clean, the bed and pillows were comfortable, and the air conditioning worked great. Highly recommended!
Very nice hotel. Very good atention at the front desk by Apolo and he rest of the crue. We visites all the city during 3 days and rested very well. Good location.
A warm and efficient front desk, a clean and comfortable room, and deeply appreciated kindness when I ended up losing an object of value. The neighbourhood may be as unpalatable as it is conveniently located but the hotel has a charming courtyard full of summery flowers!
Generally nice, however, bedsheet has stains on night one, and hairs, not nice at all. Breakfast very basic and no eggs left by 915am
All great!
Nicely designed hotel with comfortable beds and solid breakfast. I loved the garden and since the weather was great, I was able to sit and work outside until 10 pm. Regrettable is the missing service at the bar and garden area; two ladies worked behind the bar very efficiently but guests had to line up to get their drinks and food and pay immediately. Although being aware about missing personnel, this kills the feeling of well-being and trust.
Super
It misses having in the room proper cup and boiler.
Alles okay
Top Hotel
Perfect location for arrival at Berlin HBF and party at Hamburger Bahnhof Museum. Good night's sleep on a really good bed. Nice hard shower with really hot and cold water. Very good value for money, as nearly always at Motel One. Minus point for not providing a decent drinking glass for the complimentary bottle of water.
Excellent team and overall (room, breakfast, lobby) atmosphere. It's not the first time when staying in one of Motel One Hotels and hope to be your guest also in the future
I like Motel One very much in general but it was the first time I stayed in this one in Berlin and was slightly disappointed. The interior of my room looked a bit tired and gloomy. Probably this was not helped by the fact that it was a rainy day. I have stayed a lot in Motel One Wien HBF and that one has very nice and bright rooms. To be noted that the lobby/bar of this hotel in Berlin is nice.
Professionell trotz all des Trubels.
Nice hotel, good location, nice staff. Clean room, even if after taking a nap in the afternoon I found a 2-3cm sliverfish insect on the wall next to the bed! I am not sensitive to this kind of thing, but some people could have ask you for a refound I think. Appart of the insect my biggest dissatisfaction was the breakfast, I don’t think there was any justification to set the price at 17.90€ per person. Not that it was bad, but nothing extraordinary.
Everything is perfect. Just want more variants of breakfast meal, like Omelette, if its possible.
Everything about this hotel is perfect! The front desk was so helpful (Johanna is amazing!!!) and was able to find me a room where I could watch the trains come in and out of the HBF and dream of my next visit. The bar is lovely and has excellent drinks, the room is tidy and much more spacious than other hotels of similar price ranges, the breakfast is a collection of staples and sweets and hearty items to start your day right! There is not one thing I could suggest to improve this hotel and location—steps away from the central transportation nerve of the city, access to a quiet outdoor courtyard, near a cool historical monument of Moabit, the friendliest multilingual staff. . . This is my first choice when traveling! Vielen Dank, Motel One Hauptbahnhof!
Very small rooms, dark corridors, TV does not work, no minibar, breakfast service extremely mediocre
The hotel is very modern and sleek, but the rooms are too small for two people and, worse, there is almost nowhere to unpack clothes into. The Wi-Fi was weak. Having only paper cups was also annoying.
Great location near Berlin Hbf
All good. Breakfast needs improvement.
Staff nice at check in check out. Appreciated stored luggage after checkout and of course Breakfast. I have used this Motel One Hauptbahnof many times!
Small breakfast area, buffe could easily be a bit larger
Check in was exceptionally nice and welcoming. The room was small but nice and perfectly adequate for the stay. In the evening at the bar we ordered from a gentleman (wore no name badge), he was extremely unfriendly and not at all courteous, like his other colleagues. Does not create a welcoming atmosphere. Too bad!
Comfortable room, but no kettle to boil water for tea. No hot food for breakfast which was a little overpriced.
The stay was comfortable, and the continental breakfast was satisfactory, though not a full English breakfast. Reception service was quite slow, with long queues during busy check-in and check-out times. However, the location—close to central Berlin—is excellent, making travel around the city very convenient.
Perfect location, the price, clean and modern
Good location, ok rooms, and friendly personal.
Very clean room. Although it might be too small for two people, an extra seat would be nice to have. Nice location, just a few minutes walking from Central Station (HBF Berlin). The only problem of the room was the water pressure, we were in the 10 th floor and the water pressure was very little. Despite the central location, the room is very quite. The brakefast was okish, the breakfast area is very small, so you constantly have to ask the staff to replace missing food items. The food offered is good, but again, the food is gone really fast, and you have to wait for the replacement. The people working at the breakfast are very friendly and happy to help, is not their fault that the area is small.
The TV and the connection to other devices were not working. When I selected TV in the menu, it kept loading without ever completing it. When I selected to connect other devices, it simply didn't work. Also, I liked the express check-in (after doing it online), but I thought there would also be an express check-out, like a place to drop the keys/cards and leave. Except for that, the room was good. I would stay there again.
The hotel and its employees are good. Whenever we had questions, they explained them to us with a beautiful smile. Thank you to all the employees.
The breakfast was not very exciting and the rolls small and hard. In the rooms the wardrobe (shelving) was not enough and the bed side tables too small. Otherwise a nice hotel.
top rezetionspersonal
Every time I stay at a MotelOne, the cleaning Service will cme into my Room in the morning when I'm still asleep. I don't know how to stop them from just coming in.
Check-in was unsatisfactory; I had to wait in line for about 45 minutes. I couldn't turn off the ambient lighting in my room (except by removing the key card). Everything else was fine; on the positive side, soap and shampoo etc. were in bottles (not single-use items). The breakfast was very good! Another positive was that the jam was in large jars. Salt could have been provided in a reusable salt shaker to make it even better.
Located right next to the main train station with a beautiful inner courtyard and a very friendly and service-oriented staff, I can only recommend this MotelOne
Clean, friendly, convenient and practical
Przedal by sie maly czajnik z zestawem kawa kerbata
All was as always in Motel One very good, but the mold in the handel of the shower and the detergent smell of the sheets and towels was not good.
Alles toll
Beforehand I want to highlight, that usually the Motel One team is very friendly. This time we had booked around 45 room (reserved 200), as guests from all around DACH were staying with us (Nintendo). The reception had a list, with names and we had to sign in, including e-mail-addresses. As this is not DSGVO-conform and on top we had influencers among our guests, who value their privacy, I made the female person at the counter aware of this and was rewarded with a very impolite and very unprofessional answer. Sort of: this is how we always do it. I replied that an "always" doesn't make it any better. And that we work with lists, which are made in a way, that nobody can read the names of others on those lists. My colleague and I went to the lift and she immediately and obviously started to gossip with her male partner. Which again was not the most clever thing she did, as first I recognized what she did and second one of our guest was standing at the reception and told me later at our event. Beside the fact, that the privacy of our guests was not guarded in this situation, me and my colleague were very annoyed about this kind of behaviour. Within this week I will share a complaint about her behaviour with our Purchasing Team.
It was the 3rd time that I stood here for an event. It is a good location staff was very nice - all good.
Air condition did not work
Alles prima!
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Wysiadasz z pociągu, a za chwilę meldujesz się w naszym hotelu przy dworcu głównym w Berlinie! Mamy nadzieję, że podróż była przyjemna – i mamy pewność, że pobyt w Motel One Berlin-Hauptbahnhof będzie udany. Nasz hotel ma nie tylko doskonałą lokalizację. Jego wystrój jest bardzo zbliżony do dworca, od którego wywodzi się jego nazwa. Artystyczne instalacje w postaci torów, przytulne kąciki do siedzenia przypominające przedziały i historyczne fotografie, na których widać przemianę dawnego dworca Lehrter Bahnhof w dzisiejszy nowoczesny berliński Hauptbahnhof.
Dobry adres w Berlinie
Ponadto zaskoczy Cię tutaj, w samym środku miasta, wyjątkowa cisza i spokój naszej zewnętrznej strefy Outdoor Lounge z widokiem na park historii. Zielona oaza z naturalnym drewnianym tarasem, małą wysepką trawy i oczkiem wodnym dbają o dobre samopoczucie i odprężenie. Skoro już o tym mowa: Zawsze oferujemy jakość za rozsądną cenę. Obfite śniadanie, bezpłatne wi-fi, dogodne godziny zameldowania i wymeldowania oraz pokoje z fantastycznymi łóżkami kontynentalnymi i najnowocześniejszymi telewizorami to tylko niektóre z powodów, dla których goście chętnie nas odwiedzają. W strefie Lounge czy przy barze z miłą i pomocną obsługą oraz najlepszymi drinkami i przekąskami z pewnością każdy poczuje się komfortowo.
Nasz niedrogi hotel przy berlińskim dworcu głównym leży w środku nowoczesnego serca stolicy, dzielnicy Moabit. W bezpośrednim sąsiedztwie znajduje się dzielnica rządowa z Reichstagiem i urzędem kanclerza, Großer Tiergarten, muzeum historii naturalnej, klinika uniwersytecka Charité i Brama Brandenburska. Niedaleko płynie również Sprewa. Z naszego hotelu w Berlinie bez problemu wyruszysz na podbój tej modnej metropolii.
Odjazd!
Przebywasz w Berlinie służbowo? Dotrzesz stąd bez problemu nie tylko na dworzec główny z międzynarodowymi połączeniami, lecz również na lotnisko Berlin-Brandenburg i tereny targowe Messe Berlin (ICC). Nasz hotel znajduje się w samym centrum komunikacyjnym stolicy – tak komfortowo dla gości, że nie ma znaczenia, czy są przejazdem, czy na dłużej w Berlinie. Miejsce doskonałe!
