Motel One Wenen-Westbahnhof
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uitstekend
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Everything was great! The staff was very helpful and friendly. Thank you for a wonderful stay.
Friendly service, room met expectations and was astonishingly quiet given that it was facing a busy road.
Youtube App am TV / Smart TV
I love the convenience of this place. Location is excellent and rooms are just optimum and clean. If there is one thing I would improve, it would be the TV. The channel collection is poor. It’s regular now that hotels TVs can connect to the guest’s Netflix account.
Very basic hotel. I forgot my shower cap and went to the reception. There are no basic amenities at all to offer.
Everything is perfect. I appreciate the checkin online. However, a minibar in thr room would be very useful.
Alles gut!
Good situation. There are all public transport near. Breakfast was good and staff was helpful.
Fantastic hotel with an excellent breakfast. Friendly and super helpful staff. The room was very clean and spacious. The only small flaw was that there was no refrigerator in the room.
Never any surprises with room comfort and cleanliness.
I like the Motel One group and have stayed at several hotels in different places, and all of them nice and excellent cost performance, but my favorite by far is the Motel One Westbahnhof Vienna! I have stayed periodically in Vienna, a couple times a year for the past 20+ years, staying at many different hotels. And after staying in the Motel One Westbahnhof Vienna, I have kept coming back to it and no other. Motel One Westbahnhof Vienna has nice, friendly, efficent, and helpful staff first of all, thank you very much! The hotel has a nice ambience and atmosphere, and the rooms there are maintained particularly nice clean comfortable and quiet. Internet was also very good. Location is also very convenient, right near Westbahnhof, the airport bus and Metro, and the shopping center there is very nice, and also walking down Mariahilfer Strasse. I recommend the Motel One Westbahnhof Vienna the highest. Thank you very much!
Alles war gut!!
Altijd erg fijn!
This was my first time staying at a MotelOne. The one I stayed at is a very well located, modern but simplistic hotel located at the Vienna Westbahnhof. Very well suited for shorter trips but definitely considerable if one is aiming to visit for a bit longer. It might just be just a bit small and there is no mini fridge etc. that might be a bit nicer for a longer stay. The only 2 downsides for me were the bathroom and the street noise. First, while the showers have a nice angle to capture water on the ground, the glass door is a tad bit too small and so a lot of water gets on the floor and therefore, it soaked the bath mat every time I took a shower. Second, the first night I left the window open, that wasn’t a great idea as the hotel is located on a very main and busy street plus the railway. The second night despite keeping the window closed, I could still hear sirens etc. Otherwise, an overall very nice and pleasant experience and I will consider booking this hotel chain in the future again.
Zijn al meerdere keren in een motel One geweest, goede kamers voor wat je betaald en meestal is de ligging ook ideaal, zo ook bij dit hotel om Wenen te ontdekken. Alleen vindt ik het ontbijt aan de dure kant dus ontbijten wij ergens in de stad
Top Hotel!
Fine, helpful with last-minute change.
Excellent location and good service
Excellent air conditioning; comfortable beds. Room lacks coffee/tea and refigerator
I wish the rooms were stocked with a kettle and some supplies for teas as well as a bottle of water.
Alles super!!!!
Excellent stay! Kindly consider providing a small fridge and kettle to make tea in the room. Rgds,
Rooms were nice and clean. Breakfast could have been better. Not as good as the Cloud One in Nürnberg
The overall stay was good but need to do some improvements on breakfast. Provision of a variety of items such as bacon, fried eggs will be highly recommended
Another very good stay. I visit Vienna at least twice a year and never think to stay anywhere else. Friendly, helpful staff, very good breakfast, comfortable and quiet room. A good location with plenty of public transport to the city, main railway station, and airport.
Comfortable, clean and stylish room though the art work was a bit too kitsch for my taste. Could do with more wardrobe space and better towels. Bed was great and I slept really well also appreciate a good shower.
We enjoyed our stay. Thank you.
Good location, nice room, very clean, wiew from the room not so great, staff friendly
I book at Motel One quite frequently, and it is usually a good decision to do so. I stayed at the one at Wien Westbahnhof before, too, and will do so again. The only minor negative this time was that I did not have a small desk in the room. I also like to use the working area on the first floor, but it was occupied this time.
super!
super friendly staff
Allles war super
Very fine stay -- I especially liked that the hotel has a big atrium and a nice staircase compared to the "emergency staircases" you see at most other hotels. The music in the atrium was a little loud, though.
I absolutely loved the hotel, but my room was very warm, and the front desk moved me to a slightly colder room where the AC seemed to work better, but even that one was warm. I luckily was able to open the window, but it it was summer I’d be screwed. This is the only thing that needs improving in my opinion, because the rest was perfect and I’d return to your hotel all the time.
Super
I was with my business partners overnight and it was just perfect like always. I extended for another night and it was easy and well managed.
So central and convenient, airport shuttle/taxi, train stations/underground, restaurants and shops of all kinds are all within, it's always service with a smile; customer care is great. At the reception Sarah made me feel so welcome. I'd be happy to stay more next time
Alles ok,
Great hotel. It's my favorite in Vienna. Delicious breakfast excellent location and easy access to and from the airport.
Overall good (comfy bed, clean room, friendly staff), breakfast a bit disappointing (at a mid-level hotel like this, cooked breakfast is generally standard these days). Also, waiting times in the breakfast lounge might be reduced, if the waiting staff adjusted their working speed marginally to the level of busyness ( leisurely strolling is perhaps not the most efficient speed level to clear tables at peak times). Still, all in all a pleasant stay.
Alles top
A very nice and clean hotel with a good location.
Check-in was a disaster. I had already entered my check-in details online. The person at the desk (who was Sarah) asked for my name, confirmed my details and gave me the room number and key card. I used the key card to open the room and found it was occupied. So I went back to the desk to ask for help. After asking about my situation, the staff member asked me to wait a moment and went into the back office area. This wait lasted 10 minutes. Crucially, he came out and told me that the items in the room belonged to the previous guest who had checked out. They would be cleared away and I could check in straight away. OMG I don't know what I heard, do you think this is ridiculous? So I got angry and had to speak out loud to let your staff know how unprofessional they were. At this point, a person who looked like a supervisor came out from back office and asked me the question again. This time she finally got it. She helped me check-in again. Meanwhile she asked me if I had signed to confirm the guest information and I said no, so she asked me to sign the document. When I was finished, she offered me breakfast as compensation for the incident, which I thought she was handled well. However, I must say that the staff were very unprofessional, as that (1) the first staff did not ask me to sign the necessary documents. (2) I was given the wrong key card, which made me feel unsafe during my stay in your hotel. (3) When I checked in online, I should be given a bottle of water as a gift. The first staff did not give it to me until the supervisor gave it to me. I would like to begin by stating that there is certainly scope for improvement with regard to the breakfast items. Only the eggs and coffee were hot. However, it was noted that many of the tableware were not washed clean and there were residues left by previous guests. I observed the incident on two consecutive days, leading me to conclude that it is unlikely an isolated incident. In addition, there are no other cups in the guest room except the paper cups for brushing teeth. I don't know if disposable paper cups are more environmentally friendly? Actually, I wrote so much, not because I want to ask for something or want the employees to be punished, but because the location of your hotel is so good that I may still stay there (hopefully not for the last time), and I don’t want the location to be your only advantage.
Super Hotel
Van alle Motel one is deze de minste wat betreft ontbijt ; enkel hardgekookte eieren en geen spek Tafels worden te traag afgeruimd voor de volgende ; bar veel volk en 1 barman met weinig ervaring ; wel positief is de ligging en de hygiëne In het hotel ; goede matras
Onvriendelijk personeel! locatie omgeven met zwervers, heel onprettig. Veel mensen bij de entree om in te checken en te weinig personeel bij de balie om dit te verwerken..
Klimaanlage defekt
Wij verbleven voor de 8ste keer in Westbahnhof. Receptie was erg vriendelijk en behulpzaam. Maar wel bemerkten we in het algemeen dat het ook voor dit motel lastig is goed personeel te vinden, wij zijn zelf erg netjes maar onze kamer was niet altijd even net. Eén dag was de toiletbril hoog en ons toilet gebruikt en niet doorgespoeld. Ook de schone handdoeken lagen op de badkamervloer ipv aan het rek. In de lounge waren soms lange wachttijden. Wellicht kleine zaken maar onze eerdere ervaringen, ook bij andere filialen waren altijd een dikke 10, vandaar een kleine verbazing over het verschil.
Uitstekend hotel. Niets op aan te merken, behalve de ligging. Heel veel lawaai 's nachts zodat je met gesloten raam moet slapen. Vooral aan de stopplaats voor autocars net onder het raam was het lawaaierig. Als je dat niet gewoon bent beïnvloed dit je slaapkwaliteit. Maar dit is heel persoonlijk.
Perfect gelegen om met Ov de stad te bezoeken. Ontbijt is top en de bar ‘‘s avonds altijd gezellig druk.
Galerij
Alles in één oogopslag
Ligging en omgeving
VOLGENS ALLE REGELEN DER KUNST
Ons Motel One Wenen-Westbahnhof is helemaal in de sfeer van het nabijgelegen museumkwartier en vooral in de sfeer van het MUMOK, het Museum voor Moderne Kunst. Overal in ons hotel vindt u levendige kleuren en opvallende designelementen, zelfs tot in de kleinste details. Om te beginnen nodigen vlak bij de receptie twee multifunctionele banken, zogenaamde ‘Enzis’, uit om te relaxen. Ook buiten in het museumkwartier zijn de ‘Enzis’ overal te vinden. Ook de kunstwerken van de Weense Thomas Draschan, die het ontwerp van de receptie, ontbijtruimte, bar en de hotelkamers heeft geleverd, zijn eigentijds en origineel. Zijn wandobjecten en lichtcollages stralen een typisch Weens levensgevoel uit en spelen met scenes van het Westbahnhof in op clichés en absurditeiten, maar dan wel met een vette knipoog ofwel ‘Schmäh’.
Het designhotel ligt vlak bij de Mariahilfer Straße, een populaire winkelstraat die vanuit het stadscentrum in de richting van slot Schönbrunn loopt. Van hieruit bent u ook snel bij andere bezienswaardigheden in het centrum zoals de Hofburg, de Stephansdom en de Staatsoper. Het Westbahnhof ligt pal voor de deur van het hotel zodat u heel gemakkelijk uitstapjes kunt maken naar de omgeving van Wenen en ons Motel One ook het ideale uitgangspunt voor een stedenreis naar Wenen is. Heeft de reiskoorts u al te pakken? Wij sluiten ons aan bij het citaat van Novalis, dat u overigens ook in de kunstige collages op uw kamer vindt: "We dromen van reizen in het heelal: maar zit het heelal niet in ons?" Wij vinden dat het niet gelijk het heelal hoeft te zijn. Wat dacht u ervan om eerst eens naar ons voordelige hotel in Wenen te komen?
