Motel One Berlin-Upper West
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Muy bien
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Excelente ubicación. Personal muy amable. Había reservado la habitación Special One, y nos ofrecieron una excelente en la planta 17 con unas vistas impresionantes y un ángulo de visión de varias ventanas acristaladas hasta el suelo, realmente unas vistas maravillosas. La habitación muy bien. Camas cómodas, almohadas también, toallas. Muy bien en limpieza. Lo único el baño pequeño en consonancia con la habitación grande, pero aún así suficiente. En la planta 10 un bar con terraza muy agradable y con muy buenas vistas. Sin duda para repetir.
Das beste Motel one in Berlin!
Fantástico hotel, tanto por su ubicación como por su calidad. Muy recomendable.
Love. Incredible value. Two small wishes: 1) the sheets and pillowcases are scratchy. 2) give me conditioner. But I’d stay there again, so clean and quiet and comfy. Great value!
I have stayed at this property several times and always enjoyed it. However this time there was a serious problem with the air conditioning which was not working. This made the room uncomfortable during the day and very uncomfortable during the night. This was very unfortunate as otherwise the hotel is great.
The location and views are excellent. The room is comfortable, though quite small. Even if my room was just above the bar terrace, it was well soundproofed. The bar is too crowded and it's impossible to dine quietly there. Anyway, there was some control at the entrance of the hotel on the busiest days, so that only guests had access, and this seemed an improvement with respect to some reviews I had read before. In any case, the guests who want to have a drink in a quiet place, like me, have to look for other options outside the hotel. The staff is friendly, especially the cleaning service. They do a very good job and I don’t understand some complaints that I have read online.
• Exceptionally clean and a great atmosphere. • Comfortable bed and nice room. • Very friendly, professional and helpful staff, especially on the Reception Desk. • Good location. • Good breakfast choice * * Breakfast did not include any hot food and this would have been nice. • There were no tea/coffee making facilities in the room. All in all, staying at this hotel was a good experience. The only real negative point for me was when I noted dogs in the hotel.
Alles war gut.
This's very nice and great place. Highly recommended!
I think maybe available rooms have twin bed s
Positive: Great location, everything is easily accessible. The view is fantastic. The rooms are clean and comfortable. Negative: The breakfast room and bar are small compared to the number of rooms. You have to hunt for a seat. The TV is slow and outdated.
War alles top
Noisy staff at evening, atmosphere is more street festival than a hotel bar. Room was nice but the smallest in on the floor (14.21) due to some shaft, not ideal for two persons, one members.
Loud street, short blanket not warm
Great hotel in excellent location.
limited space in the bar area. we were not able to find a table several times. Breakfast could be more interesting.
We liked it a lot. The central location, the friendliness of the staff and the style in the rooms were very convincing to us.
The security at the entrance has to be fair to all - either he checks each and everyone of us and DENY the entry if someone NOT staying in the hotel OR he should let everyone in (to go the 10th floor). When I saw 2 young "scantily clad ladies" posing in the lift taking selfies and definitely thought the 18th floor was the rooftop, i knew they weren't guests in the hotel. Whereas on the ground floor while waiting for friends, another lady and her mom were denied entry cos they were not guests there. Frankly speaking, just look at some of the clientele at the rooftop bar in the night - it didn't look like they stayed in the hotel. So my suggestion is, non-hotel guests should buy a limited number of ticket to enter the rooftop bar and should only be allowed to 10th floor and nowhere else. I don't like seeing non-guests taking pics or roaming around on other floors. My only complaint about breakfast : Why is there NO scrambled eggs for breakfast? As I don't eat salami (either pork or poultry), i wish there is an alternative like fish. The front desks as well as all other support teams in the hotel (room cleaners, bartenders, breakfast makers, etc) are very helpful and courteous. Even the security is courteous. He just have to be fair to all and firmed.
When I entered the room first time, one hair was on the toilet cover. I asked only one time during my 5 nights stay, I found one hair on the bathroom wall after they cleaned my room. I hated it, of course. Also, I wish there was more space in the shower room to put my facial soap and others. However, all the staff were very nice, so my stay was good over all.
Loved the view. Loved the room. Clean and quality. Just a small room. Water is expensive as well
Alles Super !!!!
Really unhappy with the customer service and the experience we had at the reception. After getting the keys and going up to the room, we heard sounds from the room and could not open the door. We thought the sound is coming from other rooms and still tried to open the door. Upon opening the door we encountered two people having sex in our room!! We went down and informed the receptionist, he did not apologize and said it must have been the system or something else and gave us another room. I find his attitude very problematic, he could have at least apologized let alone offering us something as a sign of good will and good customer service. He acted as if walking in people’s room having sex is normal and ok in a hotel, I wonder what those people think and if they felt safe afterwards having someone opening their door. Adding to that, when checking in at the beginning he asked my name and I had to repeat it 3 times for him to understand (I don't have a European last name) and then asking my partners name (German last name) he said it would have been easier if it was under their name and not mine and he thought he is being funny! Very disrespectful and problematic! I would not book Motel one again and would not recommend it to any one else, such a shame! Thanks, Sahar Shamssharif
I have been Upper West many times. I enjoy coming back through the years! The breakfast and room just the way I like it. No complaints.
En una ciudad tan emblemática como lo es Berlín llegar a un hotel que tiene excelentes precios, comodidad y diseño se aprecia mucho.
Excellent location, clean rooms, and generally friendly staff. However, one aspect that was entirely unacceptable was the rooftop terrace – which had been prominently advertised. The bar area was consistently understaffed or appeared to be poorly managed. Wait times for placing orders – and for those orders to be delivered – routinely exceeded ten minutes. Additionally, large portions of the terrace were often closed off with the explanation that there was not enough staff available. The terrace also lacked basic amenities such as sun umbrellas, making it extremely uncomfortable to sit there under direct sunlight. Another disappointing aspect: in the evening, guests are met at the main entrance by a sort of bouncer, tasked with screening external visitors. This creates an unwelcoming atmosphere – especially when the staff member is seen smoking and casually chatting with friends, acquaintances, or relatives.
Alles super
We stade 4 nights. Only had one day with service, because the staf came so early( 08.30) and woke us up, so we told them not to come in
alles super
Everyone, from the reception team to housekeeping, was helpful and friendly. I’d like to thank Michelle in particular for her genuinely warm smile. The terrace experience also added great value. As a guest who frequently chooses your properties, I want to share something in a friendly spirit and without naming anyone: while the terrace bar staff were generally very friendly, one of them (whose name I won’t mention) behaved noticeably coldly each of the four evenings I visited. I don’t like to be prejudiced about such things, but after four visits you can be sure. I don’t want to single them out and create a negative experience for them, but I think you’ll be able to guess who it is. It’s clear they need a bit more training and orientation. Other than that, everything was as it should be.
Perfect location and nice rooms
Good location with an amazing view from the roof top terrace.
Highlight Absacker in der Bar
A very nice room, with a fantastic view.
Room and the bed was great. Reducing a couple of points because the TV screenshare didn't work in my room and the room is quite cramped (small).
The hotel chose a wonderful room on the top floor for us. The staff at the reception desk was proficient, always friendly and helpful. The location of the property is great with easy access to public transportation at the Bahnhof Zoo.
Very clean and friendly staff
Lovely basic clean room.
Fantastic location with all the customary Motel One standards of cleanliness, great customer service and a World Class selection of Gin's at the bar. Front desk staff were top notch.
Tolles Team
Very nice and attentive staff, easy and quick check-in, clean, spacious and comfortable room with a great view - and all of this in an an excellent location,
Always a pleasure to stay there. A beautiful room on the 18th floor with an excellent view. I loved it! Best, Axel
Very small room with more or less no opportunity to leave our luggage somewhere. Recommended, if you only go there for sleeping.
En general mi experiencia ha sido buena. Si no pongo mayor puntuación es por ver que está empezando a notarse el uso y desgaste. Falta un poco el cuidado y detalle. En el baño el teléfono de la ducha defectuoso, haciendo que salieran chorros de agua por las juntas. La moqueta algo desgastada. Falta de escritorio (al ser estancia laboral la echaba en falta al tener que trabajar y conectarme desde la habitación). Armario minúsculo (20 centímetros, con apenas 2 perchas, más otras 3 en barra junto al espejo).Pero lo que más me ha decepcionado es ver que ha bajado un poco la calidad y variedad en el desayuno (19.-€ por persona y noche), siendo el café de máquina el que más ha sido afectado (se ha debido disminuir la calidad o cantidad de café por bebida seleccionada, ya que apenas sabía a café ninguna de las opciones ofertadas). Y sin un buen café con el que comenzar el día, mal comienzo. Deseando salir del hotel cada mañana para poder tomar un café antes de comenzar la jornada laboral. En el bar, muy popular por las tardes/noches, también se nota el desgaste y ajuste de la calidad.
El hotel en general esta muy bien pero la habitación que me dieron era excesivamente pequeña. No tenía espacio para poner la ropa ni donde colocar la maleta.
las habitaciones son demasiado pequeñas. Baño muy pequeño y con poco servicio de ammenities. No tiene nevera. No se puede estar muchos dias porque no hay armario. Incluso tuvimos que pedir cambio porque orientaba a un patio con aparatos de aire acondicionado y mucho ruido. Desayuno caro para la oferta que tienen.
Cumple las expectativas: ubicación, confort, personal, cafetería, limpieza y atención.
Mala experiencia en recepción. Habiamos reservado en la pagina web del hotel una habitacion que tenia que ser a partir de la 11 planta y nos dieron en 4 planta. En la recepción no nos ayudaron nada
Experiencia grata! Gran servicio! Desayuno delicioso y completo. Habitaciones limpias.
Ubicación excelente, trato del personal muy eficiente y amable, desayuno fantástico. Lo único negativo es el poco espacio en la habitación, con muy poco espacio para colocar ropa en estantería (muy estrecha) o colgar ropa, almohadas de relleno sintético, un poco incómodas para mi gusto. Falta de un escritorio (pero con una mesita redonda)
Nunca falla. Profesionalidad t comodidaden un ambiente magnífico en estupendas localizaciones y con diseño urbano chic
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Diseño cinematográfico en la capital alemana
Este año, el Óscar al mejor diseño de hotel es para... ¡Motel One! Muy cerca de Ku'damm, KaDeWe, la iglesia memorial Kaiser Wilhelm y el cine Zoo Palast se encuentra nuestro Motel One Berlin Upper West, que le recibirá mostrándole la historia del cine. El elegante diseño del hotel está decorado con objetos originales de películas, osos de oro y cámaras antiguas. Relájese en nuestro bar dorado tras un largo día, admire las cinematográficas vistas de nuestra azotea o disfrute de una proyección privada en el Cinema Lounge del hotel.
El diseño de las modernas habitaciones es obra de Jim Rakete, el célebre fotógrafo, que ha retratado a célebres actores alemanes en lugares emblemáticos en las inmediaciones de nuestro hotel en exclusiva para Motel One. Los elegantes muebles de la casa Baxter ponen la guinda al diseño del Motel One Berlin Upper West.
Gracias a su inmejorable ubicación, junto a Kurfürstendamm y al parque zoológico, este hotel es perfecto para darse largos paseos por la ciudad. La buena conexión del hotel con la estación central, la feria y el aeropuerto les vendrá como anillo al dedo a quienes viajen por negocios. Reserve su habitación económica en el Motel One Berlin Upper West... ¡y acción!
