22 kwi 2025

The bed was not as comfortable as in earlier stays. The mattress was sagging on the side of the bed facing the bathroom. But the room was nice and clean, and breakfast was excellent.

22 kwi 2025

I spent six nights at the hotel and enjoyed my stay. I’d like to thank manager Denisa Zolotic for saving a comfortable room for a weary traveler. Due to limited international cellular service, dinner reservations were difficult to make at restaurants. I suggest that the hotel be able to make reservations for its guests.

21 kwi 2025

The staff were very efficient and friendly. The hotel is very popular among German speakers but as an English speaker, I did not feel out of place as the staff were very accomodating. The room was tastefully decorated and adequate for a nice stay in central Vienna. The room was very quiet when the windows are shut. The location is superb. A small coffee machine/small bar fridge in the room would've been very much appreciated. Overall, I was very happy with Motel One Vienna and will try again for future visits to the city.

21 kwi 2025

beds were VERY hard - like sleeping on a rock. shower was nice and i liked the shampoo. The room could have used more lighting - it was very dark. In general the room and bathroom were VERY small. There was no counter space and no place for my luggage.

19 kwi 2025

My main issue was that there was no small fridge to store cold water

18 kwi 2025

Always attentive staff trying to help the guest. Amazing location. Great room.

18 kwi 2025

Great location. Everyone was really nice and rooms were nice and clean. Breakfast was good. They have a wide variety of items.

17 kwi 2025

Overall a very good experience. Great location. Nice room, simple but everything you need. Comfortable bed. Room had a closet a plus for a business trip. Price was much higher than usual Motel One prices, but probably due to my stay being during a Congress taking place in Vienna.

12 kwi 2025

Lovely hotel in a beautiful building. Check-in & check-out were fast & efficient. Had drinks in the bar on Sunday night, lovely space and staff very attentive. Breakfast was excellent, if a little overpriced. My room was the smallest hotel room I've ever stayed in! But it had everything required for 1 person for 1 night - except a kettle. I couldn't open the window so had to turn the air-con off. But I had a great night's sleep! Very comfy bed and great pillows.

11 kwi 2025

Nice clean room

10 kwi 2025

Excellent location.

08 kwi 2025

Alles Top.

06 kwi 2025

Excellent hotel in all respects!

06 kwi 2025

Perfectly sited and excellent value, always busy but adequate numbers of staff always coped very well. Lovely interior and bar area, very functional, comfortable rooms.

04 kwi 2025

Everything was amazing. We had a lovely staying and the ameneties was as were described.

04 kwi 2025

I have been a customer of motel one in all cities for a very long It is a very nice and very good system. I think the systems are good, but the people working there are not robots and they could be more cheerful and understanding towards us. We asked for water from the reception and she pointed to the west side with a hand gesture without looking at us. I have never come across anything like this, motel one is a beautiful hotel and should always remain beautiful in my opinion. Please teach the reception staff that they are humans before they are robots.

03 kwi 2025

We were very happy to be received upon our arrival by Claudia Mancera and her colleague who were both very helpfull and friendly and found us again a wonderful room which conveined to my special need as a handicaped person. We were very thankful for that and enjoyed our stay in the hotel very much.

02 kwi 2025

My favorite hotel ever. Budget-friendly, but stylish and clean. I’m a regular customer and I recommend Motel One to all my friends.

31 mar 2025

The hotel staff in Vienna were so very helpful. The room was very clean and very comfortable. The location near Staatsoper was perfect for everything my granddaughter and I wanted to do. I will be staying at the Motel One Edinburgh-Royal in a few days and am looking forward to my stay there.

30 mar 2025

Need new duvet covers

26 mar 2025

super location, good breakfast, decent rooms, nice atmosphere

25 mar 2025

Overall we had a very good stay, thank you. And the location is just perfect. We also enjoyed to have a good size room as we stayed for a number of nights. Don’t get me wrong, but I take the opportunity to point out a few things that could improve pur experiences even more: • the temperature in the hotel was very (too) warm, especially in the up-stairs breakfast area. Maybe you should turn it down? • the breakfast was very good, but the tables were much to small and low in order to fully enjoy it. Something to think about? • the beds were very comfortable; however, the pillows were hard and uncomfortable. Could be improved… Finally, the staff in general were very friendly and helpful. Especially your breakfast host on Sunday March 23. He was just terrific in his role.😊 Thank’s again.

24 mar 2025

Great location to reach all important places in Vienna centrum, good price and quality balance. Missing some small things, like, shoehorn, shoe brush.

20 mar 2025

Friendly staff and great value for the price. The room walls were very scuffed, showing age, but everything else was clean and well appointed. I would absolutely stay here again.

13 mar 2025

Extremely welcoming structure, very kind and helpful staff

13 mar 2025

Room is „okay“

12 mar 2025

I very much enjoyed staying at Motel One Vienna and hope to return again. My only complaint is the coffee was poor and should be improved.

11 mar 2025

Especially to location, it is excellent for me.

11 mar 2025

Booking and checking in was a farce - on two occasions! I tried to call but no answer. I emailed the hotel and no response - not good enough.

11 mar 2025

Fantastic location, gorgeous entrance lobby, good value for money. The real problem is the breakfast area, which involves carrying food and drink up and down steps. There is an easy fix: get rid of the mezzan7ne (no one eats there anyway) and make the entire space level with the adjacent bar. Some architect apparently thought the current arrangement was attractive; it's not, and it's even dangerous for the elderly and impossible to manage for the handicapped. Doesn't Austrian law require accommodation for people with disabilities?!

11 mar 2025

Kind, available, clean, comfortable, easy to reach, close to the metro,

10 mar 2025

Fantastic hotel, fantastic service. Looking forward to returning for my next visit and recommending clients to stay at Motel One.

10 mar 2025

The hotel is in a great location and rooms, hall and breakfast area are perfect. It's a little tricky to get to the rooms with sometimes a lot of walking and you can get also lost on the stairs if you are not using the elevator. A parking agreement with the close parking would be appreciated to low a little bit the rate which is very expensive.

09 mar 2025

We had an excellent stay at this Motel One. The location is perfect and the employees took great care of us.

07 mar 2025

Convenient location, friendly staff, confortable bed and acceptable relation quality-price

04 mar 2025

Excellent boutique hotel, very good location and breakfast. The most interesting thing-bar works all night.

03 mar 2025

Everything was OK with the exception of super tiny room with super tiny bathroom where I could hardly fit. There was absolutely no space to put the luggage no wardrobe no place where I could put my stuff.

02 mar 2025

At your Motel One Staatsoper Vienna, all your people make each of my stays a very pleasant one! No matter whether at the Reception: Sharwan Khalaf, Emre Emengen, Florian Pail, Anna Schenter, Oliver, Marlis Kianek, Selina Mundigler or in the Bar: Gonzalo Cannizzaro, Dustin Putz and May Abdalla All, very kind and professional people!!!

02 mar 2025

Fabulous location, trendy and spotlessly clean hotel, great value for money. Helpful and polite staff. My only issue was that the first two rooms I was offered had old windows which did not lock and had handles on the outside which could be opened from outside. As a female staying alone, and with no safe in the room, I did not feel this was safe and secure. The staff found me a third room, which was fine apart from being slightly dark as on ground level overlooking the courtyard which was surrounded by several floors of rooms. However as I spend little time in the hotel room this was not really an issue.

26 lut 2025

The location is second to none Guest perfect The cleaning lady's are very detailed and good The breakfast is basic until poor The room little bit small, without telephone, without flipflop, the toilet extremely small. The door of the toilet room is exactly next to the toilet sink and is very discomfortable. In the room there is storage for the clothes. This is very inconvenient and nit comfortable. The room is also without fridge. All the rest are good.

23 lut 2025

Excellent, as usual. The room was cool on arrival and blissfully quiet. Although a little cold in the morning as it took some time to heat up. Elegant bar area and delicious breakfast.

22 lut 2025

We had a wonderful stay thanks to your employee Claudia who accomodated us as best as she could. We apreciated she took time to give us the room we needed for my back handicap. I need separated matrasse and she gave us the room where we knew from last time that there are two matrasses. Claudia is the best receptionist we met over the years in your hotels, friendly and very professional, for us a reason to come back. One suggestion: please keep some rooms with 2 matrasses, people wuth health problems will apreaciate it!

22 lut 2025

Second time in Motel One Wien Staatsoper. Friendly staff, very good breakfast, perfect room (622). Thank you for making my daughter’s 16th birthday memorable.

20 lut 2025

very good brakfast, nice ambiente, the bed was not that good

19 lut 2025

1. Room was comfortable as well as bed and everything in the room, except for the duvet: very inconvenient the single duvet for each of us (2 people) in a double bed. Also not very soft pillows. 2. Breakfast was a bit disappointing since there were a huge amount of people in a very reduced room for the breakfast buffet; also we could not find cooked breakfast (scrambled eggs, bacon, etc). In December we were in Motel One Copenhaguen and previously in Motel One Manchester Piccadilly, and the experience with breakfast was not only satisfactory, but excellent. I would suggest that you consider that when a customer like me tries other Motel One Hotels around Europe there are great expectations to find similar features in all of them, which is the main reason to choose your hotel chain.

19 lut 2025

Nice room and service. Unfortunately i did not get my invoice by email as asked during checkout. This happened twice in 4 stays..

16 lut 2025

Very basic rooms but adequate (unless you plan to spend all your time in your hotel room!), comfortable bed, great price, good service at the bar, and the hotel is incredibly well-positioned for visiting the inner town, with palaces, museums, the Opera house, restaurants and bars, and the Spanish riding school amongst other sites all within 5 minutes walk. Only downsides were no kettle in the room, a picture hung on any one of the walls in the room would have added a bit of character to it, and the cardboard cups in the bathroom were not replaced.

11 lip 2024

Wszystko na najwyższym poziomie!

08 cze 2023

To już kolejny mój pobyt w Wiedniu, w Motel One Wien Staatsoper. Hotel spełnia moje oczekiwania, zwłaszcza w zakresie centralnego położenia i bliskiej odległości do głównych atrakcji miasta (sal koncertowych, galerii, muzeum). Komfort i klasa. Obsługa w recepcji jak zawsze przesympatyczna, pomocna. Bardzo polecam i już planuję kolejny przyjazd!

05 maj 2023

Świetne położenie, bardzo blisko opery. Wystrój, obsługa, śniadania na najwyższym poziomie.Ceny w barze w lobby przystępne. Polecam.