Motel One Newcastle
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heel goed
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Netheid rating
Receptie rating
Lounge en bar rating
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Goede prijs-kwaliteitsverhouding rating
Ontbijtvoorziening rating
This is the first time we have stayed in your hotel in Newcastle and we will be staying with you again. The price was good compared to other hotels, The location is excellent, The continental breakfast was excellent, The rooms were more than adequate for our stay with no complaints about our stay. Most importantly your staff were excellent, lovely on Reception which we then knew straightaway we had made the right decision considering we have stayed in many hotels in Newcastle over the years. All the rest of the staff were excellent spoke to, basically nothing was a problem or a bother. So in summary a massive thank you from my wife and myself and hopefully see you in the near future. 👍👍👍
Arrived at room and found the toilet brush left in the toilet. Room was very warm even with air blower set on cold. No where to put hair straighteners near the mirror other than on the floor.
Great location and friendly staff. Room was clean and value first class
The room was disappointing as it felt very cramped and poorly furnished. Bedside lights were too close to the pillows.
I have stayed here twice in the last fortnight, on both occasions the bedrooms and ensuites have been comfortable and clean, and the free WiFi is excellent. My only gripe is around the TV service, there is a distinct lack of channels available and those that are available are different in each room.
The hotel was very good. Staff, cleanliness, ease of booking in, breakfast. It could almost be a 10,
A lovely hotel Friendly helpful staff Attractive seating/ bar areas Very clean Comfy bed , great shower Thankyou
Everything was good except for a carpet in my room. It should be replaced or at the very least properly cleaned.
Great location, great and friendly staff. Great value for money. Very clean and tidy
Excellent location and price. Staff were friendly, and breakfast was simple but very healthful/paleo friendly.
My second stay, much better than my first, because I asked for a room well away from the noisy industrial site which operates at the back of this hotel. Comfortable and roomy bed, clean rooms, and breakfast was full of choice. The bar staff here go above and beyond. I hosted my cousin for drinks and snacks in the afternoon, and was very well looked after in lovely surroundings.
Always a pleasure best hotel in Newcastle in a great location when visiting my daughter. Friendly staff and easy check in online beforehand and no contact check out. Within reach of city restaurants and amenities. Comfortable sleep in a cosy clean bed.
We thoroughly enjoyed our stay. Great hotel, location, price and bar courtyard. The ONLY slight negative we had was the view from our bedroom, the binyard, but to be fair was covered, but the pile of rubbish at a neighbouring property was unsightly, which of course was no fault of Motel One. We just kept the curtains closed. This will not stop us returning to Motel One.
Lovely modern hotel, great location just off Grey Street. Very welcoming staff. Would stay again.
Always enjoy Motel One & overall very good. Beds and bedding excellent. Quiet. Everything works. Reception & Bar staff very good. Am a Be one member & had to ask for complementary bottle of water. Are they holding back on this? Furniture and carpets shabby & stained. Not acceptable in an otherwise great interior.
First greeting wasnt the best. I didn’t manage to get the lady’s name who booked us in at reception. They were very abrupt and felt like she was assessing us on looks and put us into a category that I shouldn’t have been there. We had just travelled over 6 hours in very hot muggy weather, walked across the city where we had parked our car dressed in only shorts and a baggy t shirt. First impressions are everything and this just put us off the whole stay, we didn’t even want to pay for the upgrade for breakfast and went else where due to this first experience. Room was spacious but had snot on the throw cushions that were placed on the bed ( we didn’t report at the time due to receptionist and our experience ). Other than that the hotel is greatly located centre of town, an arms throw to restaurants / pubs / shopping etc. Air con in rooms made the stay a little more bearable in this weakened heat. Bathroom all clean with walk in shower. All clean and nicely presented. WiFi was good for catching up on messages and socials etc. I would like to point out all other staff were absolutely great, it was just one that let the experience down. We even left our bags on checkout with them so we could grab lunch in town with the newly weds we had travelled up to see and be apart of their special day over this recent weekend.
We have stayed afew times in this hotel as its central for were we go and has friendly staff and good clean rooms love it and reasonably priced
Staff were absolutely brilliant place was spotless
Love Motel one and always a preferred option, staying in another up in Glasgow soon. Room size adequate and location was superb. Staff helpful and polite no complaints there. Negatives however would be the curtains in the room, no privacy mesh curtain you’d normally find so had to put the room in a slight darkness or leave yourself with an open window area that had no privacy tint. The curtains didn’t block out the sun either so I was awoke around 5am by a light room. It was a warm day but the room cooling system wasn’t adequate and my sleep was terrible due to this. No fridge in the room is also a negative. All in all I will continue to use motel one as I have done for years but this negative experience has made me question if I should try other brands when selecting hotels in the future. Kind regards, Ross
It was a cool calm oasis in the heatwave. Reception excellent Breakfat buffet excellent Staff efficient and friendly Room spacious and cool Bed c9mfortable Room good Negative: no plug in wash basin not very ec o friendly Shower gel bottle very difficult to use in sshower Horrible cup for coffee 8n room Water pressure very low on floor 5 Bathroom not cleaned in 3 night stay
Lovely room, staff were nice and efficient . I like to sleep with the window open but was disturbed by a constant very loud dripping sound.
location excellent, staff friendly and helpful and bar /lounge outdoor seating etc very good. would have prefered choice of draft lager but minor point and more preferance. upgraded for a city view but not really what i expexted unless you consider top of bridge and carhedral a view, saw more of rooms opposite. did pay for breakfast prior to arrival and expected some hot choices not just continental, fir us it was not wirth the money we paid however there was plenty who it would appeal and a good choice for them. if it was explained when i phoned up i would not have had it. that said it was a very enjoyable stay and i would defiantly return again
Nice modern property, interior lobby area very impressive. Room nice and spacious. Good location to reach all downtown sites, quayside etc. Very pleasant and helpful staff. I deducted one point only because I prefer rooms that do not have any carpeting. Enjoyed my stay and would recommend.
I'd like to mention CHARLIE on reception. I've travelled for 30 plus years and she is the first to make me feel a hotel was my home for ge night. Huge thanks and she is a credit to your organization.
No restaurant was strange, no pints only bottles, TV didn't work, very expensive bar (£11 for a medium glass of wine?). Decor was lovely & outdoor area was fantastic, service very good, everything else fine
Great central location and value for money. Room is pretty basic, though well kept and clean. Would be nice if rooms felt a little more special, as a lot of effort is clearly made in the reception, lounge and bar area. We did enjoy our stay though and the staff were very friendly.
Can't fault the comfort of the bed, friendly staff and would be happy with the price IF the TV was working. I understand these things happen but let's face it this is a budget hotel and when there's nothing in the room other than a bed and a tv, it's a shame when you can't watch anything. Would have been nice to be given something to make up for it. Having said that, I would come back (when the tvs are fixed) as I had a great sleep and the location was brill for my early start at work.
Tv not working !!! When inquired, was told won’t be working you should have been advised at counter . Told the person no one informed me of it!!!! Internet intermittent!!!! Won’t be staying at your hotel again !!! Waste of money!!
Erg onvriendelijk receptioniste die niet meedenken was om een grote groep met eigen kamerindeling te accommoderen.
Centrale plek , rustige ligging, bus en metro vlakbij
Mooi hotel met alle faciliteiten die er aanwezig zijn.
Schoon , netjes en vriendelijk personeel
Mooi ,schoon, goed ontbijt ,in centrum
Alles netjes en schoon. Mooi hotel.
Prijs/kwaliteir erg goed, ligging prima
prima hotel, nette kamer, heerlijk ontbijt, perfecte ligging midden in het centrum
5e keer dat ik hier heb overnacht. Hotel ligt midden in het centrum en is zeer netjes met goede bedden. Personeel is vriendelijk. Ontbijt is het enige waar ik negatief over kan zijn, dit omdat de keuze zeer beperkt is.
Ruime kamers met alles wat je nodig hebt. Weinig lawaai door de weeks en super vriendelijke bediening. Matrassen zijn helaas oud en doorgezakt.
Heerlijk hotel. Fijne schone kamer.
Goede kamer met raam dat geopend kan worden, prima ontbijt, vriendelijk personeel en erg goede service.
Nette kamer, in ochtend gewekt door brandalarm, wat later vals bleek , maar wel zeker 20 minuten aanhield. Geen uitleg bij de receptie of excuses, jammer.
Comfortabel hotel met goede centrale ligging. Vriendelijk personeel. Goed ontbijt. We hadden een kamer op de 6e etage. Deze kamer was schoon en netjes. Echter onplezierig warm. Temperatuur was niet te reguleren met de airco.
Hier al enkele keren geboekt. Prima kamers, maar wat aan de krappe kant, vooral als je de overdaad aan aan kussens ergens kwijt wilt. Prima bed, echter zo strak opgemaakt dat als je eenmaal onder het dekbed ligt en het wat meer naar je toe wilt trekken er geen beweging in te krijgen is. Je moet dan echt weer uit bed om het dekbed vooral aan het voeteneinde met geweld los te krijgen.Prima badkamer en TV. Ook ontbijt prima en ruim voldoende.
Mooi stijlvol hotel midden in de stad aan een rustig straatje en tussen de gezellige bars, pubs en reataurants. Bijna alle bezienswaardigheden van Newcastle op loopafstand. Prettige ontvangst en gastvrij personeel. Geen gebruik gemaakt van de bar en weinig vegan opties voor het ontbijt, vandaar de wat lagere rating maar het is voor het overige prima verzorgd. Leuk detail is dat er gebruik gemaakt wordt van locale producten. Een prima hotel tegen een heel gunstige prijs!
Goede ligging Rustig Dicht bij centrum Fijne kamer
Schone stiller kamers, goede wifi, goed ontbijt
Vriendelijke ontvangst bij de receptie. Mooie, ruime, schone kamer. Kingsize bed was heerlijk! Badkamer modern en strak en schoon. Luxe lounge, fijne fauteuils om in plaats te nemen. Het hotel is gesitueerd midden in het centrum van de stad. Toch geen herrie van buiten gehoord.
Prima hotel op goede lokatie. Alle Motel One hotels hebben zelfde sfeer en uitstraling: modern, comfortabel en vriendelijk. Deze ligt in het centrum van Newcastle.
Hele fijne ervaring, alleen moest ik plots €90,- extra afrekenen bij de receptie?
Blijft goed hotel op centrale locatie. Erg jammer dat je kamer niet wordt schoongemaakt. Bed wordt dichtgelegd, prullenbak geleegd en als het meezit worden handdoeken vervangen. Misschien komt dit door zeerkort verblijf van veel hotelgasten. Wij verbleven5 nachten in het hotel, dan verwacht je wel dat in ieder geval de badkamer wordt schoongemaakt. Bij aankomst was de kamer overigens wel keurig netjes.
Galerij
Alles in één oogopslag
Ligging en omgeving
Met de charme van een ruwe bolster
Ons Motel One Newcastle in het hartje van de stad heeft met zijn onafgewerkte bakstenen muren iets charmants. De industriële stijl van de authentieke bakstenengevel herinnert aan de geschiedenis van de arbeidersstad. Aan de binnenkant zijn de bruggen over de Tyne in het design verwerkt en de stijlvolle bar in de industriële look brengt ere aan Robert Stephenson, de uitvinder van The Rocket zoals de stoomlocomotief ook wel eens wordt genoemd. Meubels in echt leder van Baxter en hoogwaardige tapijten van Jan Kath maken de industriële look helemaal af. Verfijnde details zoals stoelen van Arketipo met een opvallend stalen frame of de spiegelkast met whiskeykaraffen geven het interieur een charmante touch.
Dat de gestreepte behang aan de receptie niet alleen heel erg Brits ogen maar ook het beeld van de truitjes van Newcastle United oproepen, is natuurlijk geen toeval. Ook de ligging in het historische centrum past geheel in de industrieel-moderne stijl van ons voordelige Design Hotel. Bezienswaardigheden zoals het Theatre Royal, het Grey’s Monument en het stadhuis van Newcastle liggen op een steenworp van het hotel. Ook heel handig is het feit dat het Centraal Station en de luchthaven goed bereikbaar zijn.
Boek nu een kamer in ons voordelige Design Hotel en ervaar het designcontrast tussen de 'oude' industrie en het 'nieuwe' moderne karakter van de stad.
