Motel One Vienne-Westbahnhof
default_title
Excellent
total_ratings
Amabilité rating
Propreté rating
Réception rating
Lounge et bar rating
Emplacement rating
Chambre rating
Salle de bains rating
Wi-Fi gratuit rating
Rapport qualité/prix rating
Petit-déjeuner rating
Comfortable, clean and stylish room though the art work was a bit too kitsch for my taste. Could do with more wardrobe space and better towels. Bed was great and I slept really well also appreciate a good shower.
We enjoyed our stay. Thank you.
Good location, nice room, very clean, wiew from the room not so great, staff friendly
I book at Motel One quite frequently, and it is usually a good decision to do so. I stayed at the one at Wien Westbahnhof before, too, and will do so again. The only minor negative this time was that I did not have a small desk in the room. I also like to use the working area on the first floor, but it was occupied this time.
super!
super friendly staff
Allles war super
Very fine stay -- I especially liked that the hotel has a big atrium and a nice staircase compared to the "emergency staircases" you see at most other hotels. The music in the atrium was a little loud, though.
I absolutely loved the hotel, but my room was very warm, and the front desk moved me to a slightly colder room where the AC seemed to work better, but even that one was warm. I luckily was able to open the window, but it it was summer I’d be screwed. This is the only thing that needs improving in my opinion, because the rest was perfect and I’d return to your hotel all the time.
Super
I was with my business partners overnight and it was just perfect like always. I extended for another night and it was easy and well managed.
So central and convenient, airport shuttle/taxi, train stations/underground, restaurants and shops of all kinds are all within, it's always service with a smile; customer care is great. At the reception Sarah made me feel so welcome. I'd be happy to stay more next time
Alles ok,
Great hotel. It's my favorite in Vienna. Delicious breakfast excellent location and easy access to and from the airport.
Overall good (comfy bed, clean room, friendly staff), breakfast a bit disappointing (at a mid-level hotel like this, cooked breakfast is generally standard these days). Also, waiting times in the breakfast lounge might be reduced, if the waiting staff adjusted their working speed marginally to the level of busyness ( leisurely strolling is perhaps not the most efficient speed level to clear tables at peak times). Still, all in all a pleasant stay.
Alles top
A very nice and clean hotel with a good location.
Check-in was a disaster. I had already entered my check-in details online. The person at the desk (who was Sarah) asked for my name, confirmed my details and gave me the room number and key card. I used the key card to open the room and found it was occupied. So I went back to the desk to ask for help. After asking about my situation, the staff member asked me to wait a moment and went into the back office area. This wait lasted 10 minutes. Crucially, he came out and told me that the items in the room belonged to the previous guest who had checked out. They would be cleared away and I could check in straight away. OMG I don't know what I heard, do you think this is ridiculous? So I got angry and had to speak out loud to let your staff know how unprofessional they were. At this point, a person who looked like a supervisor came out from back office and asked me the question again. This time she finally got it. She helped me check-in again. Meanwhile she asked me if I had signed to confirm the guest information and I said no, so she asked me to sign the document. When I was finished, she offered me breakfast as compensation for the incident, which I thought she was handled well. However, I must say that the staff were very unprofessional, as that (1) the first staff did not ask me to sign the necessary documents. (2) I was given the wrong key card, which made me feel unsafe during my stay in your hotel. (3) When I checked in online, I should be given a bottle of water as a gift. The first staff did not give it to me until the supervisor gave it to me. I would like to begin by stating that there is certainly scope for improvement with regard to the breakfast items. Only the eggs and coffee were hot. However, it was noted that many of the tableware were not washed clean and there were residues left by previous guests. I observed the incident on two consecutive days, leading me to conclude that it is unlikely an isolated incident. In addition, there are no other cups in the guest room except the paper cups for brushing teeth. I don't know if disposable paper cups are more environmentally friendly? Actually, I wrote so much, not because I want to ask for something or want the employees to be punished, but because the location of your hotel is so good that I may still stay there (hopefully not for the last time), and I don’t want the location to be your only advantage.
Super Hotel
Alles prima!
Great location. Great service. Comfortable and clean.
Good standard of accommodation. Very clean throughout and my room was excellent, being quiet and well located as I had asked for when I made my reservation. The staff were brilliant (especially Lisa and 'Hakan' ?). Breakfast was good but I thought it was very expensive and there were no hot food choices. Unlike most hotels I have visited there were no tea or coffee making facilities in the room which would have been welcome.
We always choose to stay at Motel One because we know that we can expect excellent quality and service.
ok 9-10
the restaurant/lounge was always overcrowded, also for the breakfast. No remote in the room. Awful view on the train station.
Pros: The hotel is very clean, quiet, with great location just next to a small shopping mall. a central shopping street and very good transportation options. Cons: Although we ordered 2 rooms for 5 persons with an interconnecting door, we received such 2 rooms for a total of 4 persons, and we had to ask one of the kids to sleep on the floor. We didn't receive any compensation for having such a mistake in the hotel room reservation.
Perfektes Management
Super comfortable I enjoyed my stay.
Could be good to have water and iron in the room. The water getting to the floor too much when taking a shower.
Everything was clean, Staff is supportive and very friendly. One small point, but it's a personal issue, it's annoying when you want to pay by card at the bar and you're forced to give a tip. I always tip, but unfortunately I have no understanding for this intrusive behavior. I see it as a provocation. Perhaps you should reconsider your behavior here.
Good stay overall, the brekfast quality is very good but there is no AC in the room, i had to open the window to have a better sleep. Staff is ok it could be more friendly and smily.
alles ok
A little noisy, bathroom was ventilating all the time and you ca hear the road all night long
It was very good🤩👍👍👍👍
Great and highly recommended!
-please check the online check-in process. even if I made it prior to the hotel arrival, there was no room key automated machine and I had to do the entire process at the reception (actually two of my other colleagues they even checked-in faster without going through the online check-in) -great position -nicely interior designed -relatively crowded at breakfat -limited choices at breakfast (it would be great to have 2-3 hot dishes available) -overall room was good
Receptionist not helpful at all (not being able to use the voucher for free breakfast that we got), cleaning service coming to late to clean the room
I am a bit handicapped walking. Motel Ones location right at the Westbahnhof is ideal.
The rooms are fine and what you would expect from Motel One. However, the hotel is very loud and you can hear everyone walking by in the hallways, conversations in the other rooms and other noises going on all around. The housekeeping staff knocked already at 8:00 AM and was cleaning in other rooms near by and that was extremely noisy and did not create a pleasant and relaxed experience on a Saturday morning. I could see booking a Motel One again for a business trip but not for personal trips. Too functional and as stated, way too noisy.
Nice hotel, nice place, very clean
I've been in three different motel one hotels. Everything went very well, but i Have to distinguish CARLOS SANTOS at the desk has a very positive mark on the hotel, he was very a friendly and profissional individual, always trying to help and clarify us on how and where to go on Viena! A +!
Very clean, quiet, close to Westbahnhof Ubahn
Good location for our need. Very good breakfast buffet. Very good bedding and silent room. Absolut recommentation.
Not well done cleaning on the room floor and strong bad smell from wastewater pipes in the bathroom.
Friendly service and clean.
Très bon séjour, lit confortable, personnel cordial mais sans plus.
Excellent hotel, bien placé à 1 minute de la Gare Westbahnhof. Reception très accueillante Chambre moderne.
Très bel hôtel, très bien situé. J'y retournerai avec grand plaisir. Chambre et salle-de-bain avec tout le confort nécessaire. Seul petit bémol : il a fait très chaud lors de notre séjour et le soleil était bien présent et de ce fait, malgré que nous laissions les tentures fermées durant la journée, il a fait un peu trop chaud dans la chambre.
Alles supa
Très bien sauf la climatisation qui allait trop fort dans le hall d’entrée
Galerie
Tout d’un seul coup d’œil
Situation
DANS LES RÈGLES DE L’ART
Notre Motel One Vienne-Westbahnhof est totalement empreint de l’atmosphère du Museumsquartier tout proche, et plus particulièrement du MUMOK, le Musée d’Art moderne. Notre hôtel est doté de couleurs vives et d’un design original jusque dans ses moindres recoins. Détendez-vous à la réception dans deux « Enzis » colorés, des fauteuils que l’on trouve également dans tout le quartier des musées. En outre, les œuvres contemporaines et originales du Viennois Thomas Draschan ont été exclusivement créées pour la réception, l’espace petit-déjeuner, le bar et les chambres de l’hôtel. Ses créations murales et ses collages lumineux représentent le mode de vie typiquement viennois et jouent avec des scènes de la Westbahnhof, les stéréotypes et l’absurdité, le tout mêlé, bien évidemment, à beaucoup d’humour.
Cet hôtel design est situé à proximité de la Mariahilfer Straße, une rue commerçante prisée menant du centre-ville vers le palais de Schönbrunn. La Hofburg, la cathédrale Saint-Étienne et l’opéra sont également facilement accessibles. De plus, grâce à la gare Westbahnhof située au pied de l’hôtel et permettant de faciliter les visites dans la campagne autrichienne, notre Motel One est l’endroit parfait pour un séjour à Vienne. N’êtes-vous pas déjà habité par la fièvre du voyage ? Nous partageons pleinement cette citation de Novalis que vous retrouverez également sur les collages artistiques de votre chambre : « Nous rêvons de voyager à travers l’univers : l’univers n’est-il donc pas en nous ? ». Toutefois, nous vous suggérons de ne pas partir immédiatement à la conquête de l’Univers : commencez plutôt par notre hôtel à Vienne !
