Motel One Berlin-Hauptbahnhof
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Muy bien
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All was as always in Motel One very good, but the mold in the handel of the shower and the detergent smell of the sheets and towels was not good.
Alles toll
Beforehand I want to highlight, that usually the Motel One team is very friendly. This time we had booked around 45 room (reserved 200), as guests from all around DACH were staying with us (Nintendo). The reception had a list, with names and we had to sign in, including e-mail-addresses. As this is not DSGVO-conform and on top we had influencers among our guests, who value their privacy, I made the female person at the counter aware of this and was rewarded with a very impolite and very unprofessional answer. Sort of: this is how we always do it. I replied that an "always" doesn't make it any better. And that we work with lists, which are made in a way, that nobody can read the names of others on those lists. My colleague and I went to the lift and she immediately and obviously started to gossip with her male partner. Which again was not the most clever thing she did, as first I recognized what she did and second one of our guest was standing at the reception and told me later at our event. Beside the fact, that the privacy of our guests was not guarded in this situation, me and my colleague were very annoyed about this kind of behaviour. Within this week I will share a complaint about her behaviour with our Purchasing Team.
Buena ubicación y atención. La variedad del desayuno dejó mucho que desear respecto a los hoteles One de Hamburg.
It was the 3rd time that I stood here for an event. It is a good location staff was very nice - all good.
Air condition did not work
Alles prima!
Everything was fine and the room was clean but very small. Amenities were complete and the staff was very friendly.
Great hotel in location near to the city centre and the main train station. We were very satisfied with all the services.
War alles ok.
Perfect location for a night in Berlin, room and service had everything we needed.
Fast, easy, reliable check-in and check-out
Staff was very friendly, the room was clean (except the toilet brush located inside the WC and a long black hair on the pillow) and the breakfast amazing.
There was limited options in terms of the tv in the room, no option to screen mirror an iphone/ios device, only an android; very limiting as some people don't use android devices. Not really a smart tv as advertised, as there were no streaming channels included. It wasn't convenient the hotel didn't have european plug adaptors (I travel a lot through europe and have always had hotels offer european adaptors to plug in devices to charge in your room). Some of the staff were standoff-ish when asked for help.
Lovely hotel, the rooms were beautifully clean and all of the staff were friendly and professional. I have an accommodation business in the UK and notice if corners have been cut, especially on the cleaning. No problem here, full credit to the cleaning team! The breakfast was excellent, lots of choice, all very fresh and well presented. My niece especially liked the boiled eggs with their cute messages. It was nice to be given a choice of bottled water at check-in. The lobby and bar were warm and comfortable and it had a very relaxing vibe. The hotel is very handy for the train station, literally 5 mins walk. Thank you Motel One Berlin, 10/10 for everything.
Top quality and service as usual. Scrambled eggs for breakfast would have it made a perfect score.
the hotel is superb the vegan breakfast choices are fantastic! the woman at the reception was unfortunatelly unfriendly
Alles prima
Great hotel, conveniently close to Berlin’s train station. Friendly staff and yummy breakfast. Extra clean, good price value. Will be back :)
Excellent location, excellent room, excellent hotel! Very clean and comfy. Love the bar area.
Toll, alles jut
Very nice hotel
Friendly and speedy checkin, flexible payment modalities, impeccable room and wifi connection, cosy and delicious breakfast to brighten the dark Berlin winter morning.
For me, everything was very good as expected. Staying with Motel One was a great pleasure. Many thanks for the quality of the offered services.
Efficient, clean, comfortable. Everything worked just as it should.
I like staying at the Motel One close the Berlin Central Station, the team there is always helpful and ready to make my stay comfortable wherever possible. I always use them whenever I'm in Berlin.
Alles top!
Great location, room and staff. Loved the breakfast!
Very pleasant hotel, friendly staff, nice court yard, very good breakfast. I can fully recommend the hotel and I am using it regularly. The only little inconvenience is that I find the air inside the building a bit sticky.
I found my one night stay obscenely overpriced for the room I got and the customer service. The shower was awesome though, but I regret having stayed here. It's hard to pinpoint specifics but it felt dark, claustrophobic, and customer service was a bit... Lacking in kindness and friendliness.
Wonderful for a short stay. Couldn’t have been more convenient. Room was comfortable, enjoyed the breakfast. I would be happy to recommend it.
A second or at least a thicker blanket would be appropriate, especially in the colder seasons. Wifi is virtually non existent.
A convenient friendly hotel conveniently close to Berlin Hbf. Comfortable beds, clean rooms (a little cramped as the beds are large. Our favourite Belin hotel.
I really enjoyed the beautiful bar which you have in your hotel, also the drinks!!! Thank you for everything, Ingrid Reuter
A fab hotel and well placed for rail travellers arriving or departing from Berlin Hauptbahnhof. Friendly and helpful staff and the bar area is a nice place to chill.
We really enjoyed our stay at your hotel. We especially appreciated the early check in. The breakfast was really good, with gluten free bread. But when we wanted to split the payment for the room, as I'm used to staying at your hotel, we were informed that it was impossible. The reason was that the staff didn't know the new system. We were four persons. I wanted to pay for my staying and one brekfast (we only ordered breakfast for one day) .But after two of the receptionist had a go with the new system I was charged three breakfasts and my friend one breakfast and both rooms. Why do you not train your staff before you start with a new system?
exzellent and Friedli personal, at desc good breakfest and silent room
Great location, close to Hauptbahnhof. Nice general areas, good breakfast, but the rooms are very small including the bathroom. Corridors a bit dirty and old. Overall still a good experience
Person in reception weren’t very helpful when I ask for parking they said is full and I cannot used and in the evening other person told me that is free. So parked for no reason somewhere else.
Nice, clean, friendly, central location. The only problem was the missing hot water in the morning for the shower ;)
More choice of bar food would be good The vegetarian option had run out when I was there
Todo bien
Todo estuvo fabuloso la atención limpieza comida es el mejor hotel de Berlín
1ra vez en esta cadena. La habitación es hermosa y justa de tamaño. La cama y el baño son muy cómodos. Tuve que preguntar como apagar las luces por completo ! Mesitas de luz ínfimas. Linda vista al jardín, que también me encanto. Gran lobby con muchos sillones y bar. El desayuno tiene una deliciosa pastelería (sin platos calientes, que yo no consumo). Al ingresar al hotel me dieron una botella de agua grande. Caramelos a disposición. La ubicación es excelente, a 1 cuadra de la estación central de trenes, que permite ir al aeropuerto o a otras ciudades y con una estación de metro de la linea U5, que permite ir a todos los lugares mas turísticos. Igualmente se puede ir caminando a todos lados, ya que el Reichstag esta a 400 mts, la puerta de Branderburgo a 600 mts y de ahi a la Unter den Linden. Lo único que no me gusto es que una mujer de limpieza paso temprano por mi habitación para ver a que hora iba a dejarla y luego faltando 5 min para las 12:00, cuando yo ya estaba por salir, volvió y se señalo el reloj, pidiéndome que me vaya ! Muy feo.
Excelente, me alojé en 4 diferentes hoteles de la cadena y realmente muy conforme.
El desayuno podría mejorarse con alguna comida caliente (huevos revueltos, potajes, etc) al igual que con alguna fruta más además de la mandarina
Excelente atención en recepción y la ubicación del motel es espectacular, solo a 200 metros de la Estación Central de Berlin. La habitación cómoda y exacta. Los desayunos bravisimos. Muchas gracias.
En general todo esta bien. Las habitaciones estaban muy frías y no había ni un teléfono para llamar a recepción o como bajar el aire acondicionado.
Habitación con todo necesario, pero le falta una heladera pequeña.Tal vez una cafetera/tetera.
Hotel con muy buena ubicación, personal muy amable y habitaciones confortables
Galería
Todo de un vistazo
Ubicación y alrededores
Por aquí se llega al tren
«Todo el mundo abajo y directamente a hacer el check-in», esto es algo que únicamente se puede hacer en nuestro económico hotel ubicado en la estación central Berlín-Hauptbahnhof. Esperamos que su viaje haya sido agradable, cosa que sí será su estancia en nuestro Motel One Berlín-Hauptbahnhof, ¡garantizado! Nuestro hotel no solo está ubicado en un lugar que ofrece unas condiciones de transporte inmejorables, sino que el diseño de su alojamiento también está dominado por la estación que le da nombre. Artísticas instalaciones de vías, acogedoras zonas de descanso que recuerdan a los compartimentos de los trenes e imágenes históricas en las que puede revivir el desarrollo de la antigua estación Lehrter Bahnhof hasta convertirse finalmente en la actual estación central de Berlín Hauptbahnhof.
Secreto para los visitantes de Berlín
A pesar de nuestra céntrica ubicación, también le fascinará la tranquilidad única que se respira en nuestro outdoor lounge, que se encuentra frente al parque Geschichtspark. Este oasis verde, con su terraza de madera natural, islotes de césped y fuentes, es un lugar ideal para ponerse a gusto y relajarse. Y ya que estamos: un variado desayuno, wifi gratuito, un cómodo horario de check-in y check-out, habitaciones con camas box spring de ensueño y los más modernos televisores de pantalla plana son solo algunas de las razones por las que, como huésped de nuestro hotel de diseño, simplemente puede sentarse con los pies en alto y disfrutar de la fantástica relación calidad-precio. Por ejemplo, en nuestro lounge o en el bar, nuestro amable personal estará encantado de servirle bebidas y snacks, así como de ayudarle con cualquier información que necesite.
Nuestro económico hotel situado junto a la estación central Berlín-Hauptbahnhof está en el centro de la zona de Moabit, en el corazón del Berlín más moderno: En sus inmediaciones se encuentra el barrio gubernamental, con el Reichstag y la Cancillería, el vasto Tiergarten, el Museo de Ciencias Naturales, el hospital universitario Charité y la Puerta de Brandeburgo. El río Spree tampoco se encuentra muy lejos. Desde nuestro hotel berlinés podrá explorar fácilmente la metrópolis de moda si ha venido para conocer la ciudad.
¡Una pasada!
¿O está en Berlín por negocios? Desde aquí no solo existe una buena conexión con la estación central, que cuenta con conexiones de tren internacionales, sino también con el aeropuerto Berlín Brandenburg y con la feria de Berlín (ICC). En nuestro hotel realmente se encuentra en el nodo de comunicaciones de la capital, es decir, está en una ubicación tan cómoda y céntrica que no importa si solo está haciendo una escala o si está en Berlín para quedarse durante más tiempo. ¡Aquí tendrá la seguridad de estar en la ubicación idónea!
