Motel One Warszawa-Chopin
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Great location and good service. Excellent breakfast and bar service. Rooms are clean and good sized however no phone in room therefore you have to go down to reception if you need anything. A kettle/coffee making machine would be perfect in room. Otherwise I definitely recommend to stay a this hotel.
I haven't stayed here so dont send me a survey.
I so much enjoyed the stay, and the location is a very close walking distance to great scenery and restaurants.
Great Location, but Room Maintenance and Breakfast Could Be Improved I’m a member of the hotel chain, and the location of the hotel was excellent for me—close to the entertainment district and central attractions. However, the room had a few issues: there was a water leak from the toilet, and no light in the corridor near my room door, which made the area very dark and unpleasant at night. Additionally, the breakfast was quite basic, especially compared to the high-quality breakfasts typically offered in hotels in Germany. .
Perfectly located hotel with very nice staff and excellent price.
Great location. Excellent staff.
I enjoyed staying at Motel One. The location is great, we could park in the garage and walk to the main sites. Small room but efficient, we didn’t spent much time there. Excellent breakfast and friendly staff. Good price!
My usual top quality impressions about the spacious, clean, modern and quiet rooms and the great location remain unchanged, after visiting my favorite hotel in Warsaw for the twelfth time. What left a final very bad impression, for the first time, was the fact that when I returned some hours after having checked out to collect my luggage (14/7/25, 15:15) and asked the left hand (my perspective) front desk lady of collecting my luggage, she suggested to wait for her finishing with the customers waiting to check in. It would be perfectly reasonable to wait for the on going specific transaction, but not wait for the whole line of people, which would mean waiting for 15 minutes for something (luggage from the storehouse) requiring 20 seconds. Only after insisting and complaining, she did what I asked for, meaning she brought my luggage after having finished with the specific customer in front of her and not after finishing with the whole line of people waiting. Such behavior certainly left me a bad last feeling and was in contrast with the behavior of all other employees of your hotel so far. A further minor issue was also the somewhat inadequate performance of the bathroom ventilation.
The quality of the breakfast was excellent. Everything on offer was perfect. I only missed a little more variety—for example, scrambled eggs or sausages. Objectively, however, there is nothing to complain about. Even the coffee from the machine was above average. Before arrival, we did the online check-in to avoid queuing at the reception desk. There was supposed to be a machine for issuing room key cards. Apparently, this information belonged to a motel in another city – in Warsaw, it was necessary to go through the reception desk. This was not a problem, but I would have communicated this a little better and more directly. However, our stay was great, and I can recommend the motel to everyone!
Overall an amazing stay at Motel One Warsaw! Very friendly staff, nice and clean rooms (as always in Motel One) and really enjoyed the drinks at the hotel bar as well ;) the location of the hotel is perfect, everything reachable by foot (location right next to a busy street wasn‘t a bother because the windows were well isolated). Recommended!
The breakfast was excellent, and the rooms were clean and comfortable. However, since the room doors are close to each other, you can clearly hear other doors closing. The parking garage has only 12 spaces, which is rather limited for such a large hotel. During our first stay, we received a coupon for water at the bar, but not during our second visit – it would be better if this were more consistent. The location is excellent, with the main street and river just a short walk away.
Excellent service, excellent location. Not the first time at the MOTEL ONE hotels, and as always they did not disappoint.
Feels like home from the moment you check in to sampling local delights at the bar to the friendly staff.
It's my third time staying at Motel One and it will be the hotel of my choice when next in Warsaw. The hotel is centrally located, rooms are modern and clean breakfast is very good. I would only wish for tea/coffee facilities in the room and a fridge, but not a deal breaker.
Hotel in strategic position to reach almost every sightseeing. High quality Motel One standard as usual. I got a free room upgrade, with view on the Chopin Museum. Excellent experience (and I am an happy Motel One guest since 2017..). As a BeOne Program member, online check in very fast and useful.
The rooms are spacious, modern and clean, the personnel polite and helpful and the location is great. Sometimes the prices can be a little too high, but usually the value for money is great!
I love your breakfast but the parking solution would be important
Nice business hotel in town. Good wheelchair accessible room. To be recommended.
The staff went to extraordinary measures to locate information tossed into our trash can that was needed after we checked out and the room cleaned. All information was retrieved by the staff very quickly. The facility was very clean, the breakfast was wonderful, and all of the staff was pleasant and helpful.
Great hotels, nice prices is WAW. Good service, location, price, lounge, supermarkt next door
We loved the location right across from the Chopin Museum, with easy access to transportation, the river, and many sights and cultural institutions. Lots of good design decisions -- and a spectacular breakfast
We enjoyed our stay and will definitely be back next year as we travel to Poland every year. The rooms were comfortable, friendly staff, reasonable pricing and overall a beautiful decorated hotel.
Everything was good except the fact that you could see the receptionists with these phones in the reception on the desk by the computers. And the phone wasn’t used as a communication device , staff between because you could see that both morning and evening staff got snapchats. Feels very unprofessional
Overall, I’m satisfied with the hotel, but I’ve noticed a shift in attitude at the reception compared to previous stays. The level of hospitality slightly it feels akin to encountering staff who are not entirely content in their roles, showing a certain degree of indifference. This was the most noticeable change. What I find particularly puzzling is the fact that personnel assigned to assist English speaking guests often lack adequate English skills nor are they fluent in Polish, which could otherwise be helpful in some situations. On a more positive note, the bar staff were exemplary in their service. I would suggest the reception team take a training course with them, and also work on improving both their English and Polish communication.
Very small room, no cabinetry for clothes, no fridge, no tea sets
Comfortable bed, clean room, quick check in and out. All in all a good stay and well priced. Would definitely come back or stay in another hotel from this group. One tiny thing - it would be nice to have had a bin in the room as well as in the bathroom, and for one of the bins to have a lid. Nit picking really but other than that, very happy!
Centrally located, helpful and kind staff, outstanding breakfast variety, was here before, enjoyed my stay
First time at Motel One, and very impressed. Great rooms, delicious breakfast, good location.
Great location, professional staffing service
Essentially everything was ok. Very clean. But.... No heating. Freezing. Never again.
We really enjoyed our stay, the location was perfect, the front office staff was super helpful, quick and kind. We had a great stay.
Room was exceptionally clean and quiet at all times. Breakfast was top class. Staff were very pleasant and helpful. Great location.
Well situated, very pleasant hotel to stay at. Rooms are very spacious and beds very comfortable.
Very nice place with great staff. However, there are no ice machines on the floors—you have to go all the way to the bar to get ice. Also, there’s no business center with computers or printers, though the receptionists kindly printed documents I emailed to them.
Im super thankful, this my second stay in motel one first one was in prauge and again motel one gained our trust, not only the friendly and there quick response but im also thankful for the housekeeping cleaners that found my tiny ear ring and put it in a place such huge thanks to keep our trust upright
I enjoyed my stay: the location is excellent for visitors to the university. The reception area and my room were very clean - and I saw how carefully the cleaning team worked. The staff at reception, the breakfast buffet and the bar were friendly and efficient. The breakfast buffet had a good choice - I am very glad to see Fairtrade and bio products, as well as local/Polish specialities. My room was clean and comfortable. The shower is very good.
I enjoyed my stay again and will keep staying there as the hotel is centrally located, easily reached, close to eateries but the best is its very helpful staff, a wonderful buffet breakfast, clean and quiet. A top place!
The hotel was clean, the price is reasonable, and it is in a great location. My complaints would be 1) there were not enough staff working the counters to check people in & out of the hotel, so there was a significant queue during check-in & check-out times and 2) the lack of a bidet in the bathroom of my hotel room.
Great place to stay in Warsaw!
Great location if you want to see lots of Warsaw. Staff are friendly and the hotel is very clean. The breakfast choice is very good and is regularly refilled/replaced.
The Room should have refrigerador The breakfast should be inclueded in payment
1. checkin online was not working (it said to correct fields marked in red but nothing was marked in red, same behaviour in different browsers on different devices) 2. checkin online page every time openining in german language and euro currency. 3. AC not working in the room 4. after opening windows strange smell in the bathroom (like comming reverse from the installation). 5. the leaflets to hang on the door not to clean the room - falling down every time you open the door 6. tissues in the bathroom put in the box, like they were manually stuffed there by cleaning service - totally not hygenic 7. shower type walk-in - too short glass, floor gets wet during the shower
the usual high Motel One standards. location was excellent, opposite the Fryderyk Chopin Museum and a very close walk to Nowy Świat, the famed street with a vast choice of restaurants & bars. maybe a 25 minute walk from the main railway station, though there is a Metro station nearby. hotel rooms & bar lovely, staff wonderful.
Had two 1-night stays in the same week and overall am extremely satisfied. A few small notes: 1) the first room was perfectly clean, the second room looked very clean but felt humid and smelled faintly of mildew, so slight deduction there. 2) the TVs were pretty old and not smart-TVs, so we couldn’t use streaming apps, like Netflix. The screencast function also did not work well. It would have been nice to be able to sign in and watch our shows, but not a dealbreaker. 3) if room service for meals and drinks had been available, we would have happily paid for it, but also understand that those extras increase overall room cost. However, the rooms were beautiful and very comfortable, and the lounge and bar area was stunning. Very easy check in and check out, and lovely staff. Amazing value for the money, I would stay again in a heartbeat!
Please do not change anything! You are perfect to me :) Your staff is great, both at the reception, bar and breakfast "waitresses". Sending best greetings to all of them xx See you next time ❤️
Overall great experience. The room was clean + quiet. Photos of lobby/room matched website + expectation. Note : One of the days the housekeeper did not change the sheets (there was a smudge of makeup from the night before that's how I know). Note: cell/internet reception was not ideal in room and could improve - which would not be an issue if you were staying a night or so, but I was there a week and needed to respond to work. If there was a password I would have comfortably used Wifi. Free wifi with no password can also be easily hacked so I avoided use. There was also hard water buildup on the showerhead itself - I was taking out chunks with a Q tip but only so much - you may need to deep clean showerheads every so often.
Reception was polite and efficient. The room was adequate - not big, but clean and comfortable.
Really amazing!
Good location, nice lounge, friendly service, comfortable rooms, great price. We had a larger room block for a bigger group, and the process of getting it arranged by email was very easy and the staff were very helpful with accommodating our group request. The only thing I would change about the rooms is to add a kettle in the rooms for guests to use for tea and coffee - I'm used to that as a standard. Also, the Wifi seemed to be working only in the lounge rather than in the rooms (not sure if that's how it's meant to work, or if I failed to work it out myself).
Good location, good food, nice staff, suitable rooms.
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Hvor overnatter man bedst i Warszawa? F.eks. på vores billige designhotel! Direkte over for det historiske Fryderyk Chopin Museum og Fryderyk Chopin Institute finder du Motel One Warszawa, der hylder den store mester med et raffineret og musikalsk inspireret indretningsdesign. Frédéric Chopin blev født i 1810 i nærheden af Warszawa og tilbragte de første 20 år af sit liv her. Så snart du træder ind på hotellet, hilses du velkommen af den polske nationalkomponist i egen høje person: Receptionens bagvæg prydes nemlig af et kunstværk af den lokale kunstner Mariusz Libel, der viser Frédéric Chopin i stort format. Hertil kommer musikalske elementer og motiver fra Warszawa. Receptionen og One Lounge er udstyret med designborde fra Baxter, der som noget særligt har komponistens noder printet i bordpladen. Hos musikelskere begynder det sikkert allerede i krible i fingrene ved synet. Vi anbefaler dig dog at starte dagen med vores alsidige og sunde morgenmadsbuffet i stedet for en klaversonate. Én ting er i hvert fald sikkert: På vores sofaer fra Wittmann og Poltrona Frau sidder du som en konge. Lad musikken føre dig videre ind i hotelbaren, hvis raffinerede bagvæg ikke kan undgå at fange din opmærksomhed: Med sin dybsorte og skinnende overflade minder bagvæggen om lakken på et koncertflygel, her tilsat guldfarvede detaljer. (G)-nøglen til den perfekte ferie finder du på vores værelser: Behagelige boxsenge med springmadras, der garanterer dig en god nats søvn oven på en begivenhedsrig dag.
Takket være den centrale placering syd for Wisła er vores hotel det perfekte udgangspunkt for ubesværede dage i storbyen, komplet med lige dele restaurantbesøg, shopping og sightseeing. Byens kongeslot fra det 16. århundrede udgør i den forbindelse et særligt højdepunkt. Slottet ligger midt i centrum og var tidligere residens for de polske konger. Den gamle bydel blev fuldstændig ødelagt under anden verdenskrig, men er siden blevet genopbygget og er i dag erklæret UNESCO verdensarv. Et andet imponerende bygningsværk udgøres af det 237 meter høje Kulturpalads, der befinder sig tæt på hotellet og har status som byens vartegn. Trænger du til en gåtur i grønne omgivelser, er det bare at sætte kurs mod byens ældste offentlige have, Den Saksiske Have, eller den populære bypark Łazienki Park. Lyst til lidt shopping? Så bør du lægge vejen forbi Warszawas mest populære shoppinggade, Nowy Swiat, der er en del af kongevejen fra Kongeslottet i Warszawa til Wilanów-Paladset. Det betaler sig også at udforske området uden for centrum: Wilanóws palads og museum, også kaldet "Polens Versailles" nås nemt med offentlig transport. Som du ser, står oplevelserne kort sagt i kø under dit ophold på vores designhotel i den polske hovedstad – så hvis du ikke allerede havde Warszawa på din top 10 over kommende rejsemål, bør du helt sikker føje byen til listen nu.
