Motel One Hamborg-Alster
Det siger vores gæster
rigtig god
Samlet bedømmelse fra 8.276 anmeldelser
Venlighed 9.2 af 10
Renlighed 9 af 10
Reception 9 af 10
Lounge & bar 8.9 af 10
Beliggenhed 8.8 af 10
Værelser 8.3 af 10
Badeværelse 8.3 af 10
Gratis wi-fi 9 af 10
Kvalitet i forhold til prisen 8.3 af 10
Morgenmad 8.2 af 10
Overall very good but busy hotel
Decent hotel but expensive breakfast for what you get. No kettle, fridge or water in the room. Unsatisfactory wait to check in (25 minutes) after a long day of travel.
Staff were friendly. Location was excellent.
The lobby is really nice and cosy, breakfast selection is decent. The rooms are very small, AC is due for a refit. It was impossible to control the temperature in the room, we had to leave the window open over night because the air would get extremely stale with two persons sleeping in this small room, the temperature fluctuated wildly over night from warm to cold. Ventilation in the bathroom didn't work effectively so we had to leave the door and window open to clear the moisture after showers. We got booked into a room equipped for only one guest and had to ask twice to get a second set of blankets and towels because the staff was too busy. I can live with these small details but expect better at the pricepoint. The staff was welcoming and did their best to make our stay comfortable.
Alles Top!
We had a nice stay in your hotel. I have one point to let you know: you ask ,for for reasons of the environment, to reuse towels and give the opportunity to not-cleaning the room, but it does not really work. Our room was cleaned and towels were changed even if we put the “please no cleaning” - annoncement on the door. And after 2days the “no-cleaning”-hanger disappeared so we could not ask for it anymore.
Very good service and very fine rooms.
The hotel was quite old and the room was quite uncomfortable (too little space, no night tables). The stuff forgot to put blankets & towels. On top of that, overbooked hotel caused lots of traffic jams in ELevator & Kitchen.
Due to a malfunction having to wait an hour for check in. Something I think could be a better plan for.
I was given a room which was already booked. When I entered the room there were bags of the person who was still staying for the night. Then I had to go to the reception to get another room. Other than this, evertything went well.
Very clean and modern style. Would have appreciated written information on the use of the tv
Alles war ok
Super Service, nette Lounge Alles war gut
Alles war perfekt!
We liked to live in your Hotel! Clean, comfortable, friendly. One question, why do you not have rooms with two separate beds? It would be better to have more different breakfast options (for example-eggs, scrumble, omlet)
The hotel has a great location. My room on the 17th floor had a wonderful view of the city. The room could use some updating. The air conditioning was a little dated and didn't cool the room adequately. I would add more savory items to the breakfast buffet, like sausages, scrambled eggs, etc.
TV didn’t work but otherwise, as usual, good value for money and the perfect business hotel. A fridge (empty) would have been useful..
Everything was satisfactory, the room was quiet.
Alles Super
On the first floor you can hear the bar/lounge music 24/7. I asked ind the reception when the turné the music off, the said never. I didn't chose my room or floor.
Ez check in. House cleaning did a great job! Breakfast as always great and ez to find from Hauptbahnof.
Great hotel, good location. However, missed the possibility to stream Netflix to the TV.
Not the best Motel One I have lived at. But clean and ok
Best Among Equals
Great staff, clean rooms, nice buffet with vegan options. There was a good deal days before trip for 96€. Thats great. Location is a bit far from center but walking distance to Alster/Lange Reihe. Rooms with xx01 or xx02 have beautiful view of city.
Alles super!
Martin at the reception was super helpful and very kind.
Excellent location excellent service
Excellent stay, as usual. One downside was the bar service this time. On one occasion, I wanted to order at the bar as usual and was told to find a seat and someone would be with me shortly. I left after 20min of waiting - it wasn't busy btw.
Breakfast Area could be bigger. When we arrived late desks were fully occupied and we were forced to sit together on desk with others. The bed was to hard for a good sleep
War ok.
Alles Super
It is the second time that we stay in Motel One, the first one was in Boon. We like of the modern and casual stile, customer service and attention. We also highlight breakfast, with organic and vegan itens. Thank you Roseli e Fabio
Very efficiently run hotel - staff polite helpful and competent .
Entrance is very good looking as hotel from outside. Breakfast is nice but it could be more extensive including scrambled eggs, baked bacon, etc. It is a bit weird to sit in those chairs :D My room cleanliness was satisfactory but not great. I've found toilet not so clean and smelling a bit weird so I flushed it myself. There were female hairs in my bathroom including my bed. In my bed under the pillow I found another few female hairs from head. Please take that into consideration. Also for higher rating I would expect pair of slippers as you have carpets in the rooms :) Hair drier was quite full of dust. Otherwise very pleasant to sleep in the bed! Thank you!
The breakfast was nice and the staff were so accommodating!!!
Alles super
I’m a big fan of Motel One and had another great experience during my recent stay. From the moment I arrived, the reception staff were excellent—especially the lady who checked me in. She was super friendly and asked if I had any floor preferences. I told her I’d love to be as high up as possible, and she got me a room on the 17th floor, at the back of the building so I wouldn’t hear any street noise. It was quiet and peaceful, and I really appreciated her thoughtfulness. The room was a good size—not huge, but definitely comfortable—and very clean. The hallways and elevators were also spotless, and everything felt well-maintained and cared for. My only critique was during breakfast. When I came down, I saw the staff were very busy, so I waited a bit before asking for a barista coffee. Eventually, I asked one of the staff if I could have a cappuccino while she was making espresso for another guest. She told me to get coffee from the filter machine instead. I understand they were busy, but unfortunately, I don’t enjoy that kind of coffee—it upsets my stomach, and it’s just not the same for me. It was a bit disappointing to start my day without coffee, though I know it’s a small thing in the big picture. That said, everything else about my stay was excellent. When I checked out, I left my luggage at the front desk for a few hours, and again, the reception staff were just fantastic—friendly, helpful, and professional every time I spoke to them. Overall, I’d still highly recommend Motel One. It’s great value for money, clean, stylish, and usually the staff really go out of their way to make your stay comfortable. I’ll definitely be back.
I like the reception. It’s so welcoming. Staying in the 17th floor afforded us opportunity to have a panoramic view of Hamburg.
Overall hotel is nice, but there was something wrong with my room. I stayed in room 1722, and the bathroom smelled like a sewer. If I left the bathroom door open at anytime, the whole room would smell like a sewer as well. Also, there was no wash towels in the bathroom, so no real way to wash your body or face. I asked my friend if his was this way, he was in 1720, he was not having the issue with the smell.
Very nice and helpful staff; clean rooms; breakfast looked tasty - but I haven't tried it
Everything is great. The room is nice and clean, the parking is also nice. It would be nice if there was a mini bar at the room.
The staff was quite inexperienced and slow, esp. the situation at breakfast (no space) was a bummer. On top they charged me almost 100 Euro too much, which I fortunately discovered, but haven't received back yet :-(
Super dejligt hotel, der har hvad vi skal bruge.
Ophold med 2 overnatninger. Fint ophold, dog kunne der være bedre planlægning mht. morgenmaden. At man kunne vælge tidsrum, så der ikke er så lang kø.
Vi har boet hos jer flere gange, men denne gang lugtede værelset indelukket og fugtigt hver gang vi havde været ude. Og vi måtte lufte ud. Sæbepumpen var i stykker i bruser og jeg skilte den ad og satte frem så rengøring kunne skifte, men samme pumpe der var i stykker blev sat på igen og igen. Morgen maden var ok, desværre var det beskidt efter andre morgenmads gæster med krummer og andet på stole pg gulvet. Det var ikke særligt indbydende. Så var at være vores yndlings hotel i Hamborg overvejer vi nu at finde et andet næste gang da vi ikke synes hotellet levede op til prisen.
Tingene fungerer. Morgenmads buffeten er en smule kaotisk! Det er ikke optimalt, at sidde i en sofa/lænestol og spise morgenmad
Handicap værelse er ikke for mig. En grund til at vælge motel one er Queen size bed
Venligt imødekomne personale ved indtjek
Generelt et godt ophold - dejligt med parkering direkte ved hotel til ok pris. Morgenmaden er fin, men der er for lidt plads til gæsterne pga indretningen med lounge stole/område
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Samlet oversigt
Placering og omgivelser
Hamborg – Nordens perle
Vores prisvenlige designhotel ligger i det trendy kvarter St. Georg og tæt på de to Alster-søer. Bifloden Alster udspringer nord for Hamborg og opdæmmes midt i byen i de to kunstige søer Binnen- og Außenalster, der egner sig perfekt til diverse former for sejlsport, men også udgør en smuk kulisse for de omkringliggende parker og grønne områder. I vores reception lærer du dog i første omgang Hamborg at kende fra sin vinterlige side: Et fotografi af en folkefest på den tilfrosne Alster viser nemlig hansestaden i fuld vinterpragt. Lameller af nøddetræ i barens loft afspejler Alster-flodens blide bølger, mens accessoires som sejlbåde, skibslygter og matroshatte fuldender hotellets maritime designkoncept.
På Motel One Hamborg-Alster overnatter du i et af byens allermest populære kvarterer. Trendy caféer, butikker og ikke mindst Alster-flodens naturskønne flodbred indbyder til hyggelige slentreture eller spontane picnics.
Grundet hotellets centrale placering er du hurtigt fremme ved byens mange seværdigheder til fods. F.eks. er der kun få minutter til fods til Mönckebergstraße, en af byens vigtigste shoppinggader. Via U- og S-bahnstationen Berliner Tor samt U-bahnstationen Lohmühlenstraße lige uden for hotellet har du forbindelse til offentlig transport i og omkring Hamborg. Ved ankomst og afrejse med toget vil du helt sikkert sætte pris på det faktum, at Hamborg Hovedbanegård kun ligger få hundrede meter væk fra hotellet.
Overnat i vores designhotel ved Alster, og glæd dig til at opleve verdens- og havnebyen Hamborg med dens mange facetter og kontraster.
