Motel One Vídeň-Westbahnhof
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Everything is perfect. I appreciate the checkin online. However, a minibar in thr room would be very useful.
Alles gut!
Good situation. There are all public transport near. Breakfast was good and staff was helpful.
Fantastic hotel with an excellent breakfast. Friendly and super helpful staff. The room was very clean and spacious. The only small flaw was that there was no refrigerator in the room.
Never any surprises with room comfort and cleanliness.
I like the Motel One group and have stayed at several hotels in different places, and all of them nice and excellent cost performance, but my favorite by far is the Motel One Westbahnhof Vienna! I have stayed periodically in Vienna, a couple times a year for the past 20+ years, staying at many different hotels. And after staying in the Motel One Westbahnhof Vienna, I have kept coming back to it and no other. Motel One Westbahnhof Vienna has nice, friendly, efficent, and helpful staff first of all, thank you very much! The hotel has a nice ambience and atmosphere, and the rooms there are maintained particularly nice clean comfortable and quiet. Internet was also very good. Location is also very convenient, right near Westbahnhof, the airport bus and Metro, and the shopping center there is very nice, and also walking down Mariahilfer Strasse. I recommend the Motel One Westbahnhof Vienna the highest. Thank you very much!
Alles war gut!!
This was my first time staying at a MotelOne. The one I stayed at is a very well located, modern but simplistic hotel located at the Vienna Westbahnhof. Very well suited for shorter trips but definitely considerable if one is aiming to visit for a bit longer. It might just be just a bit small and there is no mini fridge etc. that might be a bit nicer for a longer stay. The only 2 downsides for me were the bathroom and the street noise. First, while the showers have a nice angle to capture water on the ground, the glass door is a tad bit too small and so a lot of water gets on the floor and therefore, it soaked the bath mat every time I took a shower. Second, the first night I left the window open, that wasn’t a great idea as the hotel is located on a very main and busy street plus the railway. The second night despite keeping the window closed, I could still hear sirens etc. Otherwise, an overall very nice and pleasant experience and I will consider booking this hotel chain in the future again.
Top Hotel!
Fine, helpful with last-minute change.
Excellent location and good service
Excellent air conditioning; comfortable beds. Room lacks coffee/tea and refigerator
I wish the rooms were stocked with a kettle and some supplies for teas as well as a bottle of water.
Alles super!!!!
Excellent stay! Kindly consider providing a small fridge and kettle to make tea in the room. Rgds,
Rooms were nice and clean. Breakfast could have been better. Not as good as the Cloud One in Nürnberg
The overall stay was good but need to do some improvements on breakfast. Provision of a variety of items such as bacon, fried eggs will be highly recommended
Another very good stay. I visit Vienna at least twice a year and never think to stay anywhere else. Friendly, helpful staff, very good breakfast, comfortable and quiet room. A good location with plenty of public transport to the city, main railway station, and airport.
Comfortable, clean and stylish room though the art work was a bit too kitsch for my taste. Could do with more wardrobe space and better towels. Bed was great and I slept really well also appreciate a good shower.
We enjoyed our stay. Thank you.
Good location, nice room, very clean, wiew from the room not so great, staff friendly
I book at Motel One quite frequently, and it is usually a good decision to do so. I stayed at the one at Wien Westbahnhof before, too, and will do so again. The only minor negative this time was that I did not have a small desk in the room. I also like to use the working area on the first floor, but it was occupied this time.
super!
super friendly staff
Allles war super
Very fine stay -- I especially liked that the hotel has a big atrium and a nice staircase compared to the "emergency staircases" you see at most other hotels. The music in the atrium was a little loud, though.
I absolutely loved the hotel, but my room was very warm, and the front desk moved me to a slightly colder room where the AC seemed to work better, but even that one was warm. I luckily was able to open the window, but it it was summer I’d be screwed. This is the only thing that needs improving in my opinion, because the rest was perfect and I’d return to your hotel all the time.
Super
I was with my business partners overnight and it was just perfect like always. I extended for another night and it was easy and well managed.
So central and convenient, airport shuttle/taxi, train stations/underground, restaurants and shops of all kinds are all within, it's always service with a smile; customer care is great. At the reception Sarah made me feel so welcome. I'd be happy to stay more next time
Alles ok,
Great hotel. It's my favorite in Vienna. Delicious breakfast excellent location and easy access to and from the airport.
Overall good (comfy bed, clean room, friendly staff), breakfast a bit disappointing (at a mid-level hotel like this, cooked breakfast is generally standard these days). Also, waiting times in the breakfast lounge might be reduced, if the waiting staff adjusted their working speed marginally to the level of busyness ( leisurely strolling is perhaps not the most efficient speed level to clear tables at peak times). Still, all in all a pleasant stay.
Alles top
A very nice and clean hotel with a good location.
Check-in was a disaster. I had already entered my check-in details online. The person at the desk (who was Sarah) asked for my name, confirmed my details and gave me the room number and key card. I used the key card to open the room and found it was occupied. So I went back to the desk to ask for help. After asking about my situation, the staff member asked me to wait a moment and went into the back office area. This wait lasted 10 minutes. Crucially, he came out and told me that the items in the room belonged to the previous guest who had checked out. They would be cleared away and I could check in straight away. OMG I don't know what I heard, do you think this is ridiculous? So I got angry and had to speak out loud to let your staff know how unprofessional they were. At this point, a person who looked like a supervisor came out from back office and asked me the question again. This time she finally got it. She helped me check-in again. Meanwhile she asked me if I had signed to confirm the guest information and I said no, so she asked me to sign the document. When I was finished, she offered me breakfast as compensation for the incident, which I thought she was handled well. However, I must say that the staff were very unprofessional, as that (1) the first staff did not ask me to sign the necessary documents. (2) I was given the wrong key card, which made me feel unsafe during my stay in your hotel. (3) When I checked in online, I should be given a bottle of water as a gift. The first staff did not give it to me until the supervisor gave it to me. I would like to begin by stating that there is certainly scope for improvement with regard to the breakfast items. Only the eggs and coffee were hot. However, it was noted that many of the tableware were not washed clean and there were residues left by previous guests. I observed the incident on two consecutive days, leading me to conclude that it is unlikely an isolated incident. In addition, there are no other cups in the guest room except the paper cups for brushing teeth. I don't know if disposable paper cups are more environmentally friendly? Actually, I wrote so much, not because I want to ask for something or want the employees to be punished, but because the location of your hotel is so good that I may still stay there (hopefully not for the last time), and I don’t want the location to be your only advantage.
Super Hotel
Alles prima!
Great location. Great service. Comfortable and clean.
Good standard of accommodation. Very clean throughout and my room was excellent, being quiet and well located as I had asked for when I made my reservation. The staff were brilliant (especially Lisa and 'Hakan' ?). Breakfast was good but I thought it was very expensive and there were no hot food choices. Unlike most hotels I have visited there were no tea or coffee making facilities in the room which would have been welcome.
We always choose to stay at Motel One because we know that we can expect excellent quality and service.
ok 9-10
the restaurant/lounge was always overcrowded, also for the breakfast. No remote in the room. Awful view on the train station.
Pros: The hotel is very clean, quiet, with great location just next to a small shopping mall. a central shopping street and very good transportation options. Cons: Although we ordered 2 rooms for 5 persons with an interconnecting door, we received such 2 rooms for a total of 4 persons, and we had to ask one of the kids to sleep on the floor. We didn't receive any compensation for having such a mistake in the hotel room reservation.
Perfektes Management
Super comfortable I enjoyed my stay.
Could be good to have water and iron in the room. The water getting to the floor too much when taking a shower.
Everything was clean, Staff is supportive and very friendly. One small point, but it's a personal issue, it's annoying when you want to pay by card at the bar and you're forced to give a tip. I always tip, but unfortunately I have no understanding for this intrusive behavior. I see it as a provocation. Perhaps you should reconsider your behavior here.
Good stay overall, the brekfast quality is very good but there is no AC in the room, i had to open the window to have a better sleep. Staff is ok it could be more friendly and smily.
Vybavení pokojů a koupelny je již starší, se sprchou jsem nebyla zcela spokojena (malý proud vody na jakékoliv nastavení hlavice). Rychlý a jednoduchý check-in, výborný večerní lounge a bar, skvělá nabídka nápojů. Na snídani mi chybělo teplé jídlo. Moc děkuji a těším se na příště!
Galerie
Stručný Přehled
Poloha a okolí
PODLE VŠECH PRAVIDEL UMĚNÍ
Náš Motel One Vídeň-Westbahnhof je silně ovlivněn atmosférou nedaleké Muzejní čtvrti, zejména pak Muzeem moderního umění, MUMOK. Živé barvy a neotřelý design totiž v našem hotelu najdete i v těch nejmenších detailech. Hned na recepci zvou k relaxaci dvě pestrobarevné sedačky Enzi, které lze spatřit také všude na venkovních prostranstvích Muzejní čtvrti. Soudobá a originální jsou také díla vídeňského umělce Thomase Draschana, jenž se podílel na exkluzivním designu recepce, snídaňového prostoru, baru a pokojů v hotelu. Jeho nástěnné objekty a světelné koláže doslova sálají typickou vídeňskou atmosférou a pohrávají si s motivy nádraží Westbahnhof, s klišé i absurditami – samozřejmě v kombinaci s velkou porcí proslulého vídeňského humoru zvaného „Schmäh“.
Náš designový hotel leží v bezprostřední blízkosti oblíbené nákupní třídy Mariahilfer Straße, která se táhne z centra města směrem k zámku Schönbrunn. Také další památky v centru, mimo jiné například hrad Hofburg, katedrála svatého Štěpána a Státní opera, jsou odtud co by kamenem dohodil. Nádraží Westbahnhof přímo před vchodem do hotelu je navíc jako stvořené pro výlety do nedaleké přírody a dělá z našeho hotelu Motel One ideální základnu pro objevování Vídně i přilehlého okolí. Už vás zachvátila cestovní horečka? Připojujeme se k citátu Novalise, který je mimochodem také součástí uměleckých koláží v našich pokojích: „Sníme o cestách vesmírem. Není snad vesmír v nás?“ A dovolujeme si navrhnout, že to snad nemusí být hned vesmír. Proč nezačít v našem výhodném hotelu ve Vídni?
