Motel One Londyn-Tower Hill
To mówią nasi goście
Bardzo dobry
Ogólna ocena na podstawie 3711 opinii
Uprzejmość 9.2 z 10
Czystość 9.2 z 10
Recepcja 9.2 z 10
Hall i bar 8.9 z 10
Położenie 9.4 z 10
Pokój 8.6 z 10
Łazienka 8.7 z 10
Bezpłatna sieć wi-fi 9.2 z 10
Stosunek ceny do jakości 8.5 z 10
Ocena śniadania 8.5 z 10
Staff very friendly and helpful. Room was clean, bigger than we expected. Shower was great, mint shower wash lovely. So relaxing after a crazy day in London,to just sit and relax in the bar/lounge. Would definitely stay again
I had a wonderful 5 day stay, great breakfast and very friendly and helpful staff.
Everything worked well, room was clean and tidy, reception efficient all good
Brilliant service. Was able to check in early thanks to the staff as I called ahead to advise them I was coming from completing the 3 peaks challenge and completing the tallest stair run in London to raise money for RNLI. The room was clean, airy and had everything we needed. Great location in London and easily accessible. The only criticism I would give would be the breakfast is very limited, no eggs, bacon, sausages. A bit of feedback would be perhaps having USB ports in the room as well as plugs.
Friendly staff, we got our room earlier which helped us immensely. Hotel was very clean and room was cleaned daily. Breakfast was continental and plenty of choice. Enjoyed our stay very much.
As always, price-value is very good. Front desk staff was very friendly as always. I did greatly appreciate to check in at 10 am already. - The only minus point was that no iron & board was available the first two times asking, i.e. I could only iron my shirts on the 2nd day.
Excellent but do you have option of thinner pillows ?
The service is superb. The team has accommodated my request for a room at higher floor, without hesitation. I had a great stay. I will book again in the future as I was there already many times already since I have no reasons to look anywhere else. Top service, thank you!
Absolutely horrendous night sleep, supposed to be a double bed, it was two singles pushed together. When I went down and spoke to reception they was very rude and said there’s nothing they can do
Amazing location Staff very friendly Helped moved rooms when there was a sink issue and bar in hotel is open late and very nice to sit, relax, chat and have a nice drink, not expensive either!
Pleasant stay and very friendly staff. It was a little annoying that the thermostat didn’t work properly, which made our room quite humid. Otherwise all good! The location is simply unbeatable (5 minute walk to Tower Bridge)!
Lovely place to stay. Very comfortable room and modern.
Great hotel and location. Friendly staff. We had one issue with noise from an adjoining room at 3:30 in the morning, loud music and singing. I complained to the night reception team who sorted it, it took 2 attempts as the guests were persistent. Your team delt with it in a quick and professional manner. However I do think that the hotel should have a 'Quiet Time' from around 11pm to 8 am as is the case in many hotels and on even the most basic campsites.
I am a member of your beOne program where you should get a free water. Since we are asked to book via our company platform and not directly, this however does not work. This is a bit disappointing and in case of really great service this should not make a difference. Comes across somehow burocratic...
Staff should turn much bigger attention to the cleaning of the rooms, especially the toilet. The toilet seat was dirty underneath and disgustingly yellow. And when we entered to the room (1000) there was a strong unpleasant body odor in the room. I never experienced it in Motel Ones. This stay was a serious disappointment due to the cleanliness.
Always met by friendly staff, rooms always found to be clean and tidy and fairly priced. Always a pleasant experience
Stayed overnight for a meeting nearby and definitely value for money in this area. Staff excellent, room very clean and functional. Bathroom and general area also very clean and the bar staff in the evening very professional and friendly. I will be making this my go to place when in the area again.
Ideal location, helpful staff, and great rooms
2nd time staying here, very clean and comfortable
Solid hotel - good quality to price ratio for London. Lovely staff. There can be a long wait time at the bar especially when the bar is unattended when all the staff are at check in.
Good location, relatively new hotel with clean and functional rooms with perfectly adequate infrastructure.
Our stay was pleasant and comfortable, and the staff were kind and professional.
Great location, staff really friendly, room good, great breakfast
Always a pleasure to stay at your hotel. Very clean, excellent service and well located.
Excellent hotel, the staff were all extremely friendly. The atmosphere in the hotel was really pleasant. Decent bedroom sizes and overall a good visit. Two small areas is that there is no cupboard space, which makes life with a big suitcase a bit tricky and the pillows were not great. However, we were really happy with the hotel and would certainly stay there again.
Excellent location, room was a nice size, clean and comfortable. However, there was a strange smell upon entry that we got used to. Breakfast was plentiful and tasty. Very convenient. Reception staff was a little rude explaining that I had to pay and glancing at my husband instead of directing responses back to me, I did not appreciate that service.
Such good value - clean welcoming with a great ambience and everything you need for a pleasant stay.
Excellent Hotel for Business- or Citytrip
A very good experience again, have been in this hotel often before. Only the check-in was less friendly than usual, the colleague was a bit confused it seemed.
The hotel was functional
Reception team are always great, as is the check in experience, the rooms are starting to feel a little tired.
Missing a proper chair in the room to sit at the desk Missing ironing equipment in the room Very good with EU-sockets 120V in the rooms
Great stay with Motel One once more, from check-in through to departure. Customer service from the front desk team was excellent once more and extremely helpful over the weekend of our reservation > thank you to all of the team at Motel One !!
Everything is good with the light under the door and noise from the central air. The TV software had clearly never been tested on the public as it is the least user friendly thing I've had the pleasure of interacting with as it's slow and most of the buttons do anything. The fireplace seems like it's stuck, the channels take ages to load, you can't connect via HDMI, and the instructions on screen don't give you the outcome you are looking for.
Staff were really helpful as I needed to check in early and were able to confirm that my room was in fact already for me. This was a great help to me on the day. The checking in process was easy and the room modern and clean. The only thing missing was any bottles of water in the room.
Been there many times. Most of them I enjoyed a great stay, but not this time. As long year guest in this hotel and because of my long stay this time, 10 night, I requested a certain room (they got at least 16 of them) type with my booking. I didn't get one of these. Instead were squeezed in a "standard" room (12.04). As there no closets we had to store some luggage on the small table in the room. It further took them 3 days to change the duvets from a large one to two single duvets. This was also a request in our booking already. So the stay here this time was rather disappointing.
Fresh, clean hotel & rooms. Good location for east side of city. Staff were excellent - friendly & helpful. Rooms are compact. If you travelled with a large suitcase there’s no space to open it other than on the bed.
More and more expensive eaxh time, I will look for alternatives next time
Reception at check-in hardly made an effort to communicate with me. During check-in I asked an iron and iron board and when I the next day unwittingly started to iron, my shirt was full of yellow stains and grime. When I told reception what happened, again hardly any response. I'm quite sure the same iron will ruin another person's clothes the next day. Motel One rooms, ammenities, and pricing is good, especially for business travel. But this experience was really below par.
The Stuff at the Rezption was really rude. I thimk his name is Lewis or so. He didnt welcome us and didn't tell us about the beakfast time. Made a mistake with the door card and then was just more and more unfriendly. The cleaning lady,Margarte helped us. She is very nice and helpful. The hotel is clean and the lokation is good. The view is nice and the breakfast is delicious
The room was a bit small but besides that excellent value for money in addition to location was perfect!
Tv channel guide did not show what was actually on any of the TV channels only issue. All good otherwise. Short walk to tower hill underground station makes getting to and from Heathrow Airport easy.
Service was excellent. Room was clean, but a bit small. Handicap room shower nozzles need to be more adjustable and have more power. Breakfast buffet was a bit lacking, but sufficed - was hoping for some hot food option(s). Location was perfect. Overall, I would stay again.
Centrally located, a few minutes of walking from either Aldgate or Tower Hill tube stations. Ideal for excursions into the city or business travel. The room is up to the usual standard with the usual great bed that had me fresh and relaxed the next day. There was a distinct smell of mold in the bathroom though. Otherwise, no complaints in the room department. WiFi worked great and allowed me to do all I needed to do for work Breakfast is as mediocre as at any other Motel One. Acceptable, good quality ingredients but lacklustre in choice or healthy options. Once they decide to add some scrambled eggs I may actually rate it higher, but I don't think there's much chance of Motel One investing in the necessary extra staff and material to take care of this. They decided to concentrate on the bar experience instead of having a broad selection at breakfast and I understand that strategy.
We have enjoyed staying at Motel One in various cities for many years. This was our 3rd visit to the London Hotel, the rooms are fine although a bit smaller than we would like. We had a few minor issues with the room, we couldn't really regulate the temperature, it was either blowing cold air or it was too warm, no matter what temperature we put the thermostat at. The water temperature control in the shower needs attention in room 1403. It feels like the breakfast/lounge area is somewhat run down. The chairs are in need of new cushions, so I don't feel like my chin is resting on the table top. We really enjoy the overall comfort and style of Motel One, but it seems like there isn't the attention to detail that there used to be.
I liked my room and the hotel location but there were some things lacking like a safe and closet which felt inconvenient. It would’ve been nice to have a water filling station and ice dispenser as well as places to throw away trash when cleaning service wasn’t required. Other than that, it was a good time.
Great location, great staff. Reserved room was a little small but we were accommodated by desk staff into an accessible room.
świetna lokalizacja, bardzo dobry standard pokoju, czystko
Bardzo dobry kłopoty z korzystaniem z WIFI pok 2016
Bardzo przyjemny hotel z ładnym lobby, niezbyt dużymi pokojami, ale bardzo czystymi. Świetna lokalizacja - blisko tower, przystanek autobusowy i stacje metra oraz sklep. Dużym plusem była bardzo miła i pomocna obsługa.
Galeria
Wszystkie informacje w skrócie
Położenie i okolica
Pobyt w królewskim stylu
„God Save the Queen!” – oto jak wita się gości w naszym królewskim hotelu Motel One Londyn-Tower Hill w brytyjskiej stolicy. Kolaż znajdujący się w recepcji przybliża historię ceremonii koronacyjnej, zaś lobby zdobią takie same podświetlone sześciokąty, jak na zewnętrznej fasadzie, tutaj przedstawione jako symbole diamentów. W One Lounge, którego wystrój nawiązuje do pobliskiej twierdzy Tower of London, możesz zjeść iście królewskie śniadanie. Na rycerskim stole w otoczeniu historycznych scen serwujemy zdrowe, ekologiczne śniadanie. Kanapy wykonane na zamówienie z prawdziwej skóry wykończone w stylu Chesterfield tylko dodają klimatu. Wygodne łóżka kontynentalne zapewniają gościom głęboki sen godny królów i potęgują niezapomniane wrażenia, które serwuje nasz designerski hotel. Welcome to London!
Nasz niedrogi hotel znajduje się w centrum miasta, w bezpośrednim sąsiedztwie twierdzy Tower of London, która przez stulecia służyła jako więzienie Korony brytyjskiej i była sceną wielu wydarzeń historycznych. Zaledwie 500 metrów od hotelu znajduje się stacja metra Tower Hill, z której można dojechać do wszystkich zakątków miasta. Hotel jest również doskonałym punktem wyjścia do zwiedzania miasta na piechotę. W ciągu kilku minut dojdziesz stąd do mostu Tower Bridge, a stamtąd wzdłuż Tamizy dotrzesz do turystycznego serca miasta. Znajdują się tam wszystkie atrakcje, które warto odwiedzić w Londynie. Należy do nich na przykład Katedra św. Pawła, London Eye i Pałac Buckingham. Na co jeszcze czekasz?
