Motel One Newcastle
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Très bien
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We stayed at Motel One for my birthday in room 643 and had a lovely visit. The staff made the occasion special with a birthday card and sweets arranged on the bed — such a thoughtful gesture! The location is excellent for exploring the area, and breakfast was a highlight with fresh food and fantastic coffee. The room was small and compact with limited storage, but very comfortable and with great air conditioning. We had requested a view but ended up with a side view of a building, and one bathroom light above the sink wasn’t working. An extra bin in the room would also be useful. Overall, a stylish hotel with great service and lovely touches that made our stay memorable.
Lovely staff and very good price. I think they may not have quite enough staff working there though as they seemed rather rushed off their feet which made checking in rather slow. Nice looking place, good facilities, very happy with the room.
Lovely location, staff were really friendly and 12pm checkout was perfect. The pillows were amazing.
Friendly comfortable hotel in great location
Always enjoy staying here, the location is great and the staff are friendly. The hotel and rooms are starting to look tired and could use a paint and upgraded amenities but the rooms are clean.
Good value for money hotel ,location very good ,staff very friendly ,room although small was clean with lovely bathroom would recommend.
Superb standards throughout the property. Service was excellent. High quality breakfast with plenty of choice.
It's very hard to fault. I now only use Motel One in Newcastle.
Lovely clean room very modern and excellent value for money!
Staff were very friendly, rooms were very clean but for me the bed was far too soft and a bit of a smell from drain in shower. I would stay here again though.
Breakfast cleanliness and location were all excellent. All staff with one exception were great. Did have a couple of hiccups with the water supply but mostly sorted. Despite this would stay again.
very nice hotel bed was comfy and room was spotless
Central location, clean accommodation and efficient and friendly staff . Value for money.
I stayed at Motel One for nearly 2 weeks, extending each day as I never knew how long I needed to stay in Newcastle. It is a great find and I have recommended to colleagues, one of which also booked next week. Great central location, lovely comfortable beds, breakfast is delicious + healthy but most of all the staff are great. Sorry I can't mention them by name but particularly Jostin in reception was very helpfu; when I struggled with your website when booking. Also, the other reception staff, the 2 Spanish staff working the breakfast buffet plus the lovely bar tenders, Francesco and his colleague.. I am sometimes in Munich and shall be sure to use this hotel group there too :)
Friendly welcoming staff, beautiful bedroom , spotless, Great location. Everything you need for a relaxing stay.
Amazing stay. Everything was just perfect. Ruins were Clean, safe, comfortable and beautiful.
Points positifs: Proximité Points négatifs: Lit pas très confortable, taie d'oreiller sale même après le passage de la femme de ménage, clim qui ne se règle pas mais qui s'adapte à la température externe.
Excellent hotel , staff kind and polite and very helpful , room was spotless cannot fault this hotel 10/10 on all
Exellent central city hotel quality fittings in bathroom, nice clean comfy bed highly recommend
Stylish, clean, modern and a very welcoming employee on check in. Great experience overall.
It was lovely but unfortunatly we had to leave a day early due to storm, trains cancelled so had to leave then
Lovely clean hotel friendly staff
Rooms were clean. The staff were excellent. The only downside was there was no mirror at the dressing table but aside from that it was a lovely place
Very funny and charming hostess on the front desk!
Great value for money, so long as you avoid the weekend. Excellent location. Friendly staff. I've stayed there many times over the past 3 years: it's my home from home whenever I'm in Newcastle.
Our stay at Motel one was comfortable and we were very impressed up till approximately 8am on the morning when we were awoken to the loud sound of drilling. This continues for well over an hour. I tried contacting reception by phone to no avail and eventually went down to speak with somebody to be told it was ‘planned maintenance’. If this was in fact the case this maintenance should have been passed to guests at the time of booking in. We specifically asked for a quiet room as my partner has a sleeping disorder sadly it was far from quiet. Posters were then put around the hotel apologising for the noise which to be honest was far to late
The whole experience was very enjoyable
Very welcoming & friendly. Perfectly situated in the City centre for ease of access to restaurants and bars.
Nice two day visit. Great location, friendly staff. Room did not have much storage space for clothing or other items but ok for a one or two night visit.
al good and staff very pleasant.
Excellent central location. Friendly and fast check in. Bright, modern and well designed decoration. Lots off public spaces to relax in. Biggest TV I have ever had in a hotel but limited amount of channels to watch.
Another fantastic stay at Motel One Newcastle, and Rachel on the check-in desk was very friendly and helpful when I arrived. I did ask later on with a different member of staff for an iron & ironing board to be taken to my room while I was out but he said he couldn't do it as he was on his own, however there were several staff members walking round the hotel who perhaps could have done it when they had chance, so that was a bit disappointing. I've worked in hospitality so I've had to take things to rooms in the past, rather than make guests carry hotel equipment by themselves while they're on a relaxing stay.
A hotel we will use over and over again
The best. Staff are all so helpful, shout out to David on the bar too
Excellent stay, excellent staff
Great find and I'm booking this hotel again next week for the whole week. It's very centrally located, clean, wifi is perfect, has a bar and the breakfast superb. Has everything for a business trip. Ticks all the boxes. If I must be picky, I would say it would be nice to have some bottled water in the room, or even a mini fridge but it's not a deal breaker. I'm still booking this coming week.
I recently stayed three nights at Motel One Newcastle and overall had a very positive experience. The hotel is centrally located yet surprisingly quiet, with a stylish interior and friendly, helpful staff. There’s a lovely bar with an outdoor terrace, and the breakfast was excellent—well presented and plentiful. The breakfast team clearly put a lot of effort into making guests feel welcome. My room (318) was comfortable and quiet, though relatively basic by Motel One standards. I noticed the signature blue cushions were missing, and there was no in-room safe. However, tea and coffee facilities were provided, and the bed and pillows were exceptionally good. The room and hotel were very clean, with one unfortunate exception: the toilet in my bathroom had clearly not been cleaned properly. There were visible traces from previous guests both inside and around the toilet bowl, as well as on the toilet brush, holder, and surrounding areas like the wall and floor. I initially chose to clean the toilet myself, but reported it to reception the next morning. The receptionist was very apologetic and said housekeeping would be informed straight away. However, when I returned at 4:15pm, the room still hadn’t been cleaned. I mentioned it again at reception and once more received very sincere apologies. Housekeeping came immediately, and I was offered a complimentary drink from the bar while I waited. After about 15 minutes, I was able to return to the room. The next day, when I came back in the afternoon, it was clear that the room had been thoroughly cleaned. A note was left by (I believe) someone named Emma to confirm that the cleaning had been done. I’m a big fan of Motel One, and despite this hiccup, I would definitely stay here again when visiting Newcastle. Mistakes can happen—what matters most is how they’re handled, and I really appreciated the staff’s friendly and solution-focused approach.
Personnel sympa - très propre - réservation et check out rapide - shampoing douche disponible et boissons dans la chambre - pas de bruit -chambre agréable et bien décorée - cadre entrée/ louange- canapé lazy agréables-
Really nice seating area inside and out. Staff helpful and beautiful clean rooms
Très bon accueil, chambre impeccable. Il manque un endroit où poser la valise.
Expérience complètement positive de bout en bout: accueil incroyable, belle grande chambre calme et confortable et délicieux petit-déjeuner. Et l’emplacement est parfait pour visiter la ville à pieds. Bravo
Très bel hôtel et petit déjeuner
super hôtel qui est très accueillant avec des personnels 10/10
Très belle chambre, accueil agréable et personnel disponible ; malheureusement, la rue est très bruyante et l'isolation sonore insuffisante.
Bon accueil et personnel attentionné et agréable. Très bonne situation de l hôtel au milieu des centres d intérêts les plus importants : historiques, festifs. Chambre et literie agréables, ainsi que le lieu d accueil et de détente dans l hôtel. Chambre très calme. Sanitaire satisfaisant mais matériel peu solide.
Hôtel très bien placé, très propre, accueil parfait. Un peu cher par rapport à la taille de la chambre.
Bel hôtel, très bien situé à 6 mn à pied la gare centrale et du métro (qui relie l’aéroport international). En plein centre ville entouré de bars et restaurants, près des monuments (cathédrale, château…) et 1/4 h à pied du stade de football St James Park. Personnel agréable, propreté de l’hôtel et des chambres, bar (ouvert toute la nuit) et salons superbes ! Tout était parfait
Chambre correctement équipée et propre. Personnel aimable et efficace.
J'ai été satisfait de façon générale. Ma principale remarque concerne le peu de place pour le rangement des vêtements.
La chambre, bien qu'exiguë, était d'une propreté immaculée, comme d'habitude chez vous. Lit confortable, serviettes +++, personnel accueillant et serviable, proximité de la gare et du centre-ville. Hélas, vue très limitée sur un mur d'entrepôt... C'est un peu triste. Autre problème, la température, assez basse (difficile de régler le chauffage). Par ailleurs, pourquoi continuer d'utiliser de la petite vaisselle jetable pour la collation ?
Galerie
Tout d’un seul coup d’œil
Situation
Un charme à l’état brut
Notre Motel One Newcastle situé au cœur de la ville est teinté du charme des briques apparentes. Le style industriel de la façade authentique en briques rappelle le passé de ville ouvrière de Newcastle. À l’intérieur, les ponts sur la Tyne, thème déterminant de notre décor caractérisent le design. Quant au bar stylé au look industriel, il met en valeur les exploits du créateur de la locomotive à vapeur, Robert Stephenson. Des fauteuils et canapés en cuir Baxter et des tapis de grande qualité de Jan Kath complètent le look industriel. Des détails raffinés tels que des chaises Arketipo avec des armatures en acier extravagantes ou encore l’armoire en verre de carafes à whisky apportent une note charmante.
La tapisserie à rayures très british à la réception rappelle aussi volontairement les maillots de l’équipe de football Newcastle United. La situation de l’hôtel dans le centre historique convient au style industriel et moderne de notre hôtel design. Les attractions touristiques telles que le Theatre Royal, la statue de Charles Grey (Grey’s monument) et l’hôtel de ville ne sont qu’à un jet de pierre. La proximité avec la gare centrale et l’aéroport sera également pratique pour vos déplacements.
Réservez votre chambre dans notre hôtel design et découvrez son style contrasté entre passé industriel et modernité.
