Motel One Newcastle
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Très bien
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Excellent service. Spotlessly clean room. Brilliant location in the centre of Newcastle.
Al good and a wonderful place to stay. Central and staff extremley helpful and courteous.
Beautiful decor, friendly staff, good quality continental breakfast
All good
Great staff , nice clean open welcome environment
Very convenient location close to Newcastle centre. Room was clean and quiet. Staff was very friendly and helpful. Breakfast was varied and delicious. Definitely, I would book this hotel again if I ever to to Newcastle.
It was recommended highly by a friend and wasn't so sure, but when I booked it and got there it was fantastic really amazing.
Really nice hotel! On one hand basic, but basic done very well and stylishly! Room extremely quiet considering the hotel placement in town. Extremely clean and comfy bed. Overall ambience of the hotel made you feel relaxed as soon as you enter the front door!
First impressions it was a lovely hotel. Check-in was efficient and friendly. Rooms are small but spotlessly clean with the amenities you need.
5 only due to Staff being unfriendly almost showing contempt for guests. Even upon arrival
Hotel was lovely, easy to check in and out- all staff that we spoke to were wonderful and cocktails in the bar were delicious. Bed wasn't overly comfy but that is personal preference. Bathroom was gorgeous with an amazing shower. It was rather loud at night despite being on the fourth floor, bottle bins being emptied in the early hours of the morning but overall a great experience and we would book again.
I was generally happy with the overall stay. Though I was shocked to find that many friends also staying had paid a quarter of the price we had paid.
Hotel internal look very nice. Staff very friendly and welcoming. Room good size, bed very comfortable. Location absolutely fantastic. Continental breakfast good 👍. Overall great stay, would certainly stay again. Highly recommended
I recently visited Newcastle for the first time, and choosing this hotel made my trip so much more enjoyable. The location was absolutely perfect, right in the heart of the city, which meant I could easily explore shops, restaurants, and attractions all within walking distance. Being so central added a lot of convenience and really enhanced my stay. On top of that, the hotel was very reasonably priced and offered excellent value for money. It’s not often you find somewhere that balances cost, comfort, and quality this well. What stood out above everything else, though, was the outstanding staff. From check-in to check-out, every member of the team was professional, welcoming, and attentive. They worked efficiently while still making sure guests felt comfortable and valued, which created a warm and inviting atmosphere throughout my stay. I especially want to highlight Amber, one of the managers, who was incredibly professional and attentive. She made sure everything ran smoothly and went out of her way to be supportive and approachable, which really made a difference. I also want to mention Jordan, who was equally impressive. While I was at the bar, he took the time to chat with me, making me feel very welcome. He also gave me some great recommendations for places to eat and drink in Newcastle, which made my trip even more memorable. Overall, the fantastic location, value for money, and exceptional service from Amber and Jordan made this a stay I’ll always remember.
I had a comfortable and enjoyable stay at Motel 1 in Newcastle. The location is excellent for the city centre, the staff were friendly and helpful and my room was comfortable and quiet.
Great location for shops, bars, theatre etc. Very clean and comfortable. Staff very helpful.
Welcoming and helpful staff all over. Rooms are on the small side but perfect for what was needed for our stay. Great location in the city
Great straightforward accommodation. Newly and tastefully decorated with super-comfy beds.
Really friendly staff and well worth the money
La chambre était conforme à la réservation faite en ligne. La propreté de la chambre et de la salle de bain est irréprochable. Nous y avons passé un agréable moment.
Room, facilities and staff excellent.
Lovely, clean central hotel with friendly staff.
Excellent room, location and staff.
Our first experience of Motel One and it will not be our last - well designed rooms especially for a disabled guest. Would thoroughly recommend as well for the very competitive prices
Great hotel. Good central location. Friendly and helpful staff. Very clean and very quiet room. Good bar and lounge area. Great value for money.Would definitely recommend
Bar area nice .Breakfast in the morning value for money everything was clean and homemade. Staff friendly bar and reception great . Found out in the morning the mattress under the covers was urine stained after we had already slept in it . some stains on the floor as well but no issues with the actual bedding and bathroom . Guests were also complaining when checking in about cleanliness. Hotel was great up untill we found the mattress with is a shame.
Hotel looks great, staff attentive room was clean, simple and comfortable. Nice bed. bathroom clean. Will come back again.
Fantastic hotel. Staff friendly, helpful and professional. Rooms comfortable and beds superb. Overall excellent.
Lovely hotel spacious room and comfy bed excellent sleep
We didn't even stay as the hotel was dirty, and the doors didn't lock properly and it was unsafe. Staff were very nice and accommodating and apologetic, but the hotel beyond the ground floor felt like a hostel. Carpet was dirty and not vaccumed, pillowcases had holes in. Doors were broken and did not lock. We left as it wasn't safe or clean, and we're left with nowhere to stay.
had to check out without staying as doors were broken, and felt unsafe, rooms were not clean, and up to standard.
Thank you Rachel
Position
Good morning, I hope this message finds you well. I am writing to provide feedback regarding my recent experience during my stay at your hotel. Upon my arrival, I checked in without being asked for identification, which concerned my. When I tried to use my key card to access my room, it did not work. I went back to the front desk and spoke with Enzo, who informed me that he would need to accompany me upstairs to "see for himself" regarding the key issue. This made me feel uncomfortable, as I had just expressed that the key was not functioning. When we arrived at my room, Enco confirmed that the key card was indeed not working. He then mentioned that he would bring a new key and slide it under my door. This made me feel uncomfortable with the situation overall as a single women stay at a hotel alone. As it reinforced a sense of lack of security in the process. Ultimately, due to these safety concerns and discomfort, I decided to check out promptly and find accommodation at another hotel. I believe that safely and comfort are paramount in hospitality, and this experience left me feeling uneasy. I hope you will take this feedback constructively and consider ways to improve the check-in process and enhance guest security. Booking ID: 835316148 Check in/out: Aug 22, 25 Thank you, Njeri
I travel more then average and between the staff and the room I am amazed that I have not found your hotels before.definitely will look for you first.
Have stayed several times before and had good time. This time was bad experiennce.... unfriendly/rude arrival experience. Staff unengaging. Life out of order. Room average. Never again!
I stay at motel one 4or5 times on average each year≠ver disappointed with the cleanliness &high standards of the rooms,&the staff are very friendly &helpful, from the reception staff to the bar staff&housekeeping staff.Id recommend Motel One to anyone looking for a few days break in Newcastle.
Points positifs: Proximité Points négatifs: Lit pas très confortable, taie d'oreiller sale même après le passage de la femme de ménage, clim qui ne se règle pas mais qui s'adapte à la température externe.
Personnel sympa - très propre - réservation et check out rapide - shampoing douche disponible et boissons dans la chambre - pas de bruit -chambre agréable et bien décorée - cadre entrée/ louange- canapé lazy agréables-
Très bon accueil, chambre impeccable. Il manque un endroit où poser la valise.
Expérience complètement positive de bout en bout: accueil incroyable, belle grande chambre calme et confortable et délicieux petit-déjeuner. Et l’emplacement est parfait pour visiter la ville à pieds. Bravo
Très bel hôtel et petit déjeuner
super hôtel qui est très accueillant avec des personnels 10/10
Très belle chambre, accueil agréable et personnel disponible ; malheureusement, la rue est très bruyante et l'isolation sonore insuffisante.
Bon accueil et personnel attentionné et agréable. Très bonne situation de l hôtel au milieu des centres d intérêts les plus importants : historiques, festifs. Chambre et literie agréables, ainsi que le lieu d accueil et de détente dans l hôtel. Chambre très calme. Sanitaire satisfaisant mais matériel peu solide.
Hôtel très bien placé, très propre, accueil parfait. Un peu cher par rapport à la taille de la chambre.
Bel hôtel, très bien situé à 6 mn à pied la gare centrale et du métro (qui relie l’aéroport international). En plein centre ville entouré de bars et restaurants, près des monuments (cathédrale, château…) et 1/4 h à pied du stade de football St James Park. Personnel agréable, propreté de l’hôtel et des chambres, bar (ouvert toute la nuit) et salons superbes ! Tout était parfait
Chambre correctement équipée et propre. Personnel aimable et efficace.
J'ai été satisfait de façon générale. Ma principale remarque concerne le peu de place pour le rangement des vêtements.
La chambre, bien qu'exiguë, était d'une propreté immaculée, comme d'habitude chez vous. Lit confortable, serviettes +++, personnel accueillant et serviable, proximité de la gare et du centre-ville. Hélas, vue très limitée sur un mur d'entrepôt... C'est un peu triste. Autre problème, la température, assez basse (difficile de régler le chauffage). Par ailleurs, pourquoi continuer d'utiliser de la petite vaisselle jetable pour la collation ?
Galerie
Tout d’un seul coup d’œil
Situation
Un charme à l’état brut
Notre Motel One Newcastle situé au cœur de la ville est teinté du charme des briques apparentes. Le style industriel de la façade authentique en briques rappelle le passé de ville ouvrière de Newcastle. À l’intérieur, les ponts sur la Tyne, thème déterminant de notre décor caractérisent le design. Quant au bar stylé au look industriel, il met en valeur les exploits du créateur de la locomotive à vapeur, Robert Stephenson. Des fauteuils et canapés en cuir Baxter et des tapis de grande qualité de Jan Kath complètent le look industriel. Des détails raffinés tels que des chaises Arketipo avec des armatures en acier extravagantes ou encore l’armoire en verre de carafes à whisky apportent une note charmante.
La tapisserie à rayures très british à la réception rappelle aussi volontairement les maillots de l’équipe de football Newcastle United. La situation de l’hôtel dans le centre historique convient au style industriel et moderne de notre hôtel design. Les attractions touristiques telles que le Theatre Royal, la statue de Charles Grey (Grey’s monument) et l’hôtel de ville ne sont qu’à un jet de pierre. La proximité avec la gare centrale et l’aéroport sera également pratique pour vos déplacements.
Réservez votre chambre dans notre hôtel design et découvrez son style contrasté entre passé industriel et modernité.
