Motel One Newcastle
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Très bien
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Hotel reception and bar area very nice and clean. Room too small and really basic
Great location and very helpful staff, would certainly stay here again.
Room was tiny, nowhere to do hair or makeup. Very noisy. Outdated.
Room could benefit from a bedside table and USB-C outlets. I would have expected free takeaway coffee in the mornings but when I asked I was told that’s only available if you purchased breakfast. A slight letdown especially as I’m a member of the hotel loyalty program and this is normal in a lot of hotels I frequent.
Great location.lovely hotel. Staff extremely nice especially the cleaning staff who were excellent.
Great hotel, clean and modern. Ideal location. Friendly staff. Comfortable beds
Always enjoy our stay at Motel One, great price, location and service. Rooms are clean , ideal for a night away.
Excellent hotel from start to finish, clean, friendly staff, location excellent, will recommend to everybody . Excellent choice for a continental breakfast too , just couldn’t fault this hotel 👍
Second time staying here for myself and my partner we love it the from the friendly staff to the comfort of the rooms definitely recommended
Excellent service, friendly staff, rooms clean and comfortable
I paid extra for the city view room and my “city view” was a building infront of my window with a lift shaft that has windows so i had to have my curtains closed for my whole stay, there was also brown stains on the bed sheets and i don’t know what they were
The overall cleanliness of the room was good; however, the towels were smelly and couldn't be used at all. The bedsheets were clean.
Fantastic Stay – Highly Recommend! I had an excellent experience at this hotel. The location was perfect—just a short walk to the town center, quayside, and surrounded by great local cafés and restaurants. The room was clean and comfortable, making for a very pleasant two-night stay. The continental breakfast was amazing, with a great variety and quality. I’d definitely love to stay here again if I visit Newcastle in the future!
I enjoyed my stay - the room was quiet and the bed comfy. I also really enjoyed my brekkie, with one of your staff getting me an oat milk latte to ease me into the day. Consider enabling that in the machine as they do in Helsinki hotels. The room was a bit tired, and one of the lights didn't work.
Excellent location, friendly helpful staff, comfortable rooms.Ten minute walk to central station and many bars and restaurants
We have family in Newcastle and stay a couple times a year. Motel One is perfectly placed in the centre near to the metro. Staff are very pleasant and obliging and the rooms are always comfortable and roomy. We wouldn’t stay anywhere else.
The hotel was in a great location and within walking distance of everywhere we wanted to go. The staff addressed all of our concerns and questions about the city and points of interest in a friendly and helpful way. They went above and beyond to help - excellent customer service. The room was comfortable and anything we requested (extra toilet paper, bedding etc) was provided promptly.
Lovely hotel Easy check in and check out
Very central location within walking distance from shops, restaurants, bus station, train station and all other main attractions. Very comfortable room, (the only thing they can improve on are the pillows, not so comfy) staff are all very friendly and helpful.
A repeat stay for us because we live the location of the hotel but this time our room was let down by the very poor shower, almost no pressure, almost impossible to even rinse the soap off, tried all settings but barely more than a trickle 😢
Comfortable laid back hotel, comfortable beds & good shower. Staff were excellent so friendly and helpful. Room was quiet even though the hotel was busy. Storing our luggage after checkout was priceless. We thought the price of breakfast a little too high so we ate out.
Clean room lovely.
Easy booking East check in Rooms well equipped and clean lovely staff
Absolutely amazing staff hotel was clean and went beyond my expectations
Very lovely hotel. The staff were helpful and friendly.
Nice hotel in heart of Newcastle. Receptionist could have been more warm and welcoming after a long journey.
Great staff, security, setting.
Everything was great - the room, the service, it was clean and nice. Breakfast could have been more rich, that's the only thing.
Excellent stay. Room was comfortable and very clean. Only marked down by fire alarm going off late at night and then in the morning.
For me this hotel is poor due to false fire alarms going off, once repeatedly on / off at around 11.40pm, which not only woke me but went on so long I had to get dressed & exit the room. Then started again at around 7.15am while I was in the shower. In addition my shower was horrendous, the water pressure so low that I could hardly even get my hair wet. Let alone have any chance of washing it. No apologies either from receptionist over the fire alarm issue.
Unfortunately, this was one of the worst experiences I had in a hotel. The room was constantly cold. There is no chance that the temperature in the room could be controlled in any way. Breakfast was basic, literally. The door of my room was not locking properly. I had the stress that someone will enter my room. The door would lock only if you literally bang it with force. One more, the fire alarm. Smoking in rooms was not allowed (obviously). Someone did not follow the rule (at least this is what we were told). The result was the fire alarm went on for like 10min at 11:45pm. I was already in bed. All the residents in my floor forced to leave our rooms. Surprisingly, exactly the same happened at 7am in the morning. Can you imagine? The story that someone smoked is not convincing at all. The room is not properly cleaned. You can sense dust everywhere!!! I would strongly recommend to avoid this awful place! You will regret it! The only exemption is the friendly Asian guy in the reception!
I had booked direct for 2 adults and an 8 year old child. On arrival there was no bed made up for the child. Attended reception and staff attended promptly to make up additional bed however would have expected this to be noted on booking. Fire alarm went off twice during stay (around 11.45pm and 6am) so an interrupted night sleep. I appreciate this may not have been preventable and no fault of staff. Bed was comfortable and pillows very good. Cleanliness to room could have been better (dirt marks on switches and in morning discovered cigarette end in fold out sofa bed). A mixed review.
The staff were amazing on check in. Friendly and welcoming. The hotel has beautiful decor on arrival. The bed was so comfy. My only concerns were that my room smelled like bad plumbing, which was a little off putting! The fire alarm unfortunately went off twice in the night, and I didn’t see any staff to let me know where to go or if it was real.
Excellent room friendly staff in a great location
The room was basic but quite stylish, lovely bathroom! Downstairs areas were also very stylish and gave the impression of a much more expensive hotel. Staff were excellent - very friendly! My only niggle was that when I put my keycard in to operate the lights, there was a buzzing noise that got louder as time went on which meant I had to remove it when I was going to sleep meaning I had to try and feel my way back to the bed in the pitch dark.....other than that, I enjoyed my stay (and your cocktails are great too!) :-)
An excellent stay at the Newcastle hotel. Staff were incredibly friendly, and the rooms well maintained and with good facilities. My only small issue was that I felt the room could have been a little cleaner, particularly the shower tray. I would definitely stay here again.
Had an excellent stay here; the Motel is in a great location, well-appointed and quiet when we were there but might be noisier at weekends. The public areas waere spacious and comfortable and the bar reasonably priced with long opening hours. Breakfast is avaikable but we didn't have it. The staff were professional and friendly and the overall experience provided excellent value for money.
Reception area and welcome check in were more than satisfactory. Booked through corporate account. When I arrived at my room I was very disappointed as had been allocated room 259 which was an accessible room. A standard double had been booked. Where the room was clean it’s probably one of the most depressing rooms I’ve stayed in! A picture or two hanging on the walls would at least make it more appealing! The accessible bathroom was functional that’s all I can say. I didn’t book an accessible room. I went downstairs and asked a member of staff how they allocate rooms and he was quite dismissive saying that’s what you would have booked and the email would confirm it. No offer of another room. Rooms were all booked as Standard Double. It was only one night so I however out of the 12 or so colleagues I think 3 of us had an accessible room and listened to others saying how lovely their room/bathroom was!!! On checking out I asked the same question to receptionist who told me a completely different reason : we allocate the rooms until we have used them up and then start to use the accessible rooms! Who is telling the truth? My experience would prevent me from booking this hotel on future visits!
The receptionist was so lovely at check in as was the Italian bar tender. I met a member of cleaning staff in the lift who was also incredibly friendly. The breakfast
The room itself was nice and the staff were so friendly and helpful. I did have problems with the room not being properly cleaned though, with coffee stains all over the cupboards and hair left in the bathroom. Another problem I had was that the room was absolutely freezing and you can't change the temperature on the thermostat.
super hôtel qui est très accueillant avec des personnels 10/10
Très belle chambre, accueil agréable et personnel disponible ; malheureusement, la rue est très bruyante et l'isolation sonore insuffisante.
Bon accueil et personnel attentionné et agréable. Très bonne situation de l hôtel au milieu des centres d intérêts les plus importants : historiques, festifs. Chambre et literie agréables, ainsi que le lieu d accueil et de détente dans l hôtel. Chambre très calme. Sanitaire satisfaisant mais matériel peu solide.
Hôtel très bien placé, très propre, accueil parfait. Un peu cher par rapport à la taille de la chambre.
Bel hôtel, très bien situé à 6 mn à pied la gare centrale et du métro (qui relie l’aéroport international). En plein centre ville entouré de bars et restaurants, près des monuments (cathédrale, château…) et 1/4 h à pied du stade de football St James Park. Personnel agréable, propreté de l’hôtel et des chambres, bar (ouvert toute la nuit) et salons superbes ! Tout était parfait
Chambre correctement équipée et propre. Personnel aimable et efficace.
J'ai été satisfait de façon générale. Ma principale remarque concerne le peu de place pour le rangement des vêtements.
La chambre, bien qu'exiguë, était d'une propreté immaculée, comme d'habitude chez vous. Lit confortable, serviettes +++, personnel accueillant et serviable, proximité de la gare et du centre-ville. Hélas, vue très limitée sur un mur d'entrepôt... C'est un peu triste. Autre problème, la température, assez basse (difficile de régler le chauffage). Par ailleurs, pourquoi continuer d'utiliser de la petite vaisselle jetable pour la collation ?
Les chambres sont un peu petites mais confortables. Il y a tout ce dont vous avez besoin. Un peu bruyant, surtout le week-end...
Bonjour, Dans le contexte actuel du changement climatique, il me parait particulièrement triste, voir ridicule, de mettre la climatisation, aussi forte, qui plus est au royaume uni. Tous les clients avaient des pulls au petit déj. Quelle perte d'énergie!
Galerie
Tout d’un seul coup d’œil
Situation
Un charme à l’état brut
Notre Motel One Newcastle situé au cœur de la ville est teinté du charme des briques apparentes. Le style industriel de la façade authentique en briques rappelle le passé de ville ouvrière de Newcastle. À l’intérieur, les ponts sur la Tyne, thème déterminant de notre décor caractérisent le design. Quant au bar stylé au look industriel, il met en valeur les exploits du créateur de la locomotive à vapeur, Robert Stephenson. Des fauteuils et canapés en cuir Baxter et des tapis de grande qualité de Jan Kath complètent le look industriel. Des détails raffinés tels que des chaises Arketipo avec des armatures en acier extravagantes ou encore l’armoire en verre de carafes à whisky apportent une note charmante.
La tapisserie à rayures très british à la réception rappelle aussi volontairement les maillots de l’équipe de football Newcastle United. La situation de l’hôtel dans le centre historique convient au style industriel et moderne de notre hôtel design. Les attractions touristiques telles que le Theatre Royal, la statue de Charles Grey (Grey’s monument) et l’hôtel de ville ne sont qu’à un jet de pierre. La proximité avec la gare centrale et l’aéroport sera également pratique pour vos déplacements.
Réservez votre chambre dans notre hôtel design et découvrez son style contrasté entre passé industriel et modernité.
