Motel One Newcastle
Ce que disent nos clients
Très bien
Note globale sur 3 287 évaluations
Amabilité 9.4 de 10
Propreté 9 de 10
Réception 9.4 de 10
Lounge et bar 9.1 de 10
Emplacement 9.6 de 10
Chambre 8.3 de 10
Salle de bains 8.6 de 10
Wi-Fi gratuit 9.1 de 10
Rapport qualité/prix 8.8 de 10
Petit-déjeuner 8.1 de 10
Friendly staff.. Nice clean room. Able to leave luggage until needed. Altogether a great stay in a great location.
This was my 8th time staying at Motel One in Newcastle, and had another very nice stay. The hotel is very conveniently located 2 minutes from Grainger St., Market St. or Grey St., and walking distance to the Monument, Central, Haymarket, etc. I dropped off my bag earlier in the day and the staff could not be more helpful with that, checking in, etc. The room, bathroom and shower were great, not too hot or too cold and comfortable. Had the nice buffet breakfast as well. Thoroughly recommended. Hopefully be back in a year or so again.
Well located with all the services you'd expect from a city centre hotel
Friendly staff, clean rooms and a comfortable bed, all in the very centre of Newcastle. Thanks
Halloween night stay. Honestly guys, I cant be anymore happy with the location, convenience, cost. Slayed
Brilliant, friendly staff on reception. Quiet hotel in the middle of the city, couldn’t be in a better place. Extremely comfy bed and pillows. Very clean. I’ve been coming here for years now and all I would say is our bedroom was starting to look tired, particularly the carpet and some of the furnishings in the foyer were too. Wouldn’t stay anywhere else in the city though!
Really friendly and helpful staff and the hotel itself is lovely and cosy. The room was very clean and adequate hanging space for clothes, no drawers but there was a shelf so foldable items could be put there. Location was amazing, very central.
Fabulous 4 night stay . Room spotless . Great location for the train station and shops . Lots of restaurants on the door step
Great spot in the centre of town
Receptionist was great, room itself was exactly what I like about Motel One - simple, clean, and sound/light proof. See you next month.
I requested a room clean, it was not cleaned or towels replenished. I spoke to reception who quickly replaced towels.
Great location, lovely staff, room was clean and comfortable - would have liked a fridge for my complimentary water but otherwise perfect!
I love staying at motel one - I have stayed frequently for years. Great hotel, super staff, always very comfortable. However more recently I have noticed some aspects of the hotel require better maintenance and it’s now a common occurrence to let the staff know on my way out that something has broken or doesn’t work in the room I was staying in. I appreciate as a building gets older and things need maintained, but I get the sense that this perhaps isn’t the priority it should be.
clean lively bedroom and dog friendly lively staff and so close to all the lively restaurants and coffee bars the motels bar is lovely too
best hotel i've staying in for years
Fabulous hotel this is our 3rd time staying here when visiting our daughter in Newcastle. Very clean and spacious rooms. Perfect location to amazing bar and restaurants, metro, shopping centre. Look forward to returning very soon. Thank you to Emanuel for a wonderful clean room. Thank you 😊
We have stayed with u several times& your rooms, service & staff are excellent. A huge Thankyou.
Chick In was easy to do online and Check Out was very straightforward. The staff were very friendly. Our room was smaller than we've been used to in Newcastle and not a lot of storage space but spotlessly clean. Nice bathroom.
I asked for the room where the windows had the view of the Tyne Bridge and a view out of the other window on the corner as per the image on booking.com. I was told that wasnt a problem and you would reserve it. Unfortunately I ended up with a room a floor lower, maybe, and one window that was frozen out so nothing was visible, and the other window we had to draw the curtain most of the time as it looked straight into other rooms and people in a lift. So the great joy of actually getting the room shown on the website, soon fell to disappointment. Staff as always are great and helpful. ☹️
Excellent first impression when entering reception, I would say it had the wao factor ,from the location to the staff and room and value for money ,could not find no problems at all, would highly recommend
Very small room for the price we paid,
Stayed here a few times now, location is fantastic, its quiet given where it is. Beds are comfy and shower good. Rooms are small but for 1 night fine & hasnt put us off staying again.
This time I had a bad experience. I was there last week and on Wednesday I reported that I had lost a ring that I had left in my room. I asked them to look for it and help me find it, but I got no response, not even a hint of empathy, and I can't believe I had to chase people down to get an answer. I'm still waiting for a response from a lady who never answered me. I find this unacceptable and very disappointing.
2nd stay at Motel One Newcastle, both stays were great. Perfect location, very clean and room has everything you need. My only negatives on this stay is that the shower gel made my skin very dry, last year breakfast was included for free on our stay but not on this stay unfortunately.
No kettle in room, glass in bathroom and quite possibly the worst breakfast I've ever seen in a hotel of this standard.
Lovely clean hotel Friendly helpfull staff and hotel is central to all amenities
Excellent hotel, always clean and comfortable with an exceptional front of house team
As usual, the team and service were amazing. They were able to accommodate me at the last minute when I was stranded due to train cancellations.
Excellent
Very pleasant 2 night stay with family members. Very central for all amenities. Friendly staff. Rooms where just what you need.
Excellent location! Helpful and friendly staff. Room with city view was great, bed comfy but one little thing was that the hairdryer wasn't in working order.
I try to stay at Motel One when I am in Newcastle (almost every week, with work). The staff are welcoming and the environment is restful and tastefully designed. Also, it makes a real difference to arrive at a hotel where the reception staff remember my name. :)
Great location, staff were fantastic and friendly and super clean room
Nice central hotel, modern and clean and really friendly staff
I very much enjoyed staying at Motel One. It was very clean, comfortable and the location was very convenient for walking to the train station, the university, the stadium, shopping, etc. The only drawback that I experienced was a lack of drawer space in the room for keeping folded clothes.
The room was very clean and staff friendly but I slept bady due to thumping bass from one of the many bars in the area. I was kindly put at the back and on the 7th floor but still it was impossible to sleep until the noise stopped at around 2.30am and then I had to be awake early so had little sleep. Felt bad for the rest of the day. Maybe the hotel should issue earplugs given that the city centre is always so full on.
Location was fantastic however the room we stayed in wasn’t particularly clean, there was a shower part that was not attached to the shower properly, that fell when I was taking a shower. Inside the hotel is stunning but I feel there could be more of an upgrade in the rooms, we were unable to use the tv on numerous occasions due to it not connecting
Covers standart requirements. Good breakfast.
After a busy day at work, Motel One feels like a restful and chilled place to unwind. Great staff and a lovely hotel.
Thanks for the great service!!
Can’t recommend Motel One Newcastle and the wonderful staff there enough!! My head has been in a spin with a new job that has me in different cities 4 nights a week and so when I made my booking I messed up and made it for a completely different day. I was a no show for the date I had booked and had no reservation for that very day. I turned up for this work related stay and Jordan on reception was super nice and understanding about my mistake. I’ve seen Jordan on reception before and he’s always a pleasure to speak to and a credit to the hotel and this time he went above and beyond to speak to management and move my booking to fit me in. I was so grateful as I couldn’t have afforded to buy a new room and had nowhere else to go! I was also served by a lovely man at the hotel bar who made me a great mocktail and provided me with some decaf teabags to enjoy over a book in the room. We also stay here occasionally with our dog and we find the rooms, location, the staff, the dog friendly-ness, the breakfast and the hotel bar all absolutely wonderful! !
La chambre était conforme à la réservation faite en ligne. La propreté de la chambre et de la salle de bain est irréprochable. Nous y avons passé un agréable moment.
Points positifs: Proximité Points négatifs: Lit pas très confortable, taie d'oreiller sale même après le passage de la femme de ménage, clim qui ne se règle pas mais qui s'adapte à la température externe.
Personnel sympa - très propre - réservation et check out rapide - shampoing douche disponible et boissons dans la chambre - pas de bruit -chambre agréable et bien décorée - cadre entrée/ louange- canapé lazy agréables-
Très bon accueil, chambre impeccable. Il manque un endroit où poser la valise.
Expérience complètement positive de bout en bout: accueil incroyable, belle grande chambre calme et confortable et délicieux petit-déjeuner. Et l’emplacement est parfait pour visiter la ville à pieds. Bravo
Très bel hôtel et petit déjeuner
super hôtel qui est très accueillant avec des personnels 10/10
Très belle chambre, accueil agréable et personnel disponible ; malheureusement, la rue est très bruyante et l'isolation sonore insuffisante.
Bon accueil et personnel attentionné et agréable. Très bonne situation de l hôtel au milieu des centres d intérêts les plus importants : historiques, festifs. Chambre et literie agréables, ainsi que le lieu d accueil et de détente dans l hôtel. Chambre très calme. Sanitaire satisfaisant mais matériel peu solide.
Galerie
Tout d’un seul coup d’œil
Situation
Un charme à l’état brut
Notre Motel One Newcastle situé au cœur de la ville est teinté du charme des briques apparentes. Le style industriel de la façade authentique en briques rappelle le passé de ville ouvrière de Newcastle. À l’intérieur, les ponts sur la Tyne, thème déterminant de notre décor caractérisent le design. Quant au bar stylé au look industriel, il met en valeur les exploits du créateur de la locomotive à vapeur, Robert Stephenson. Des fauteuils et canapés en cuir Baxter et des tapis de grande qualité de Jan Kath complètent le look industriel. Des détails raffinés tels que des chaises Arketipo avec des armatures en acier extravagantes ou encore l’armoire en verre de carafes à whisky apportent une note charmante.
La tapisserie à rayures très british à la réception rappelle aussi volontairement les maillots de l’équipe de football Newcastle United. La situation de l’hôtel dans le centre historique convient au style industriel et moderne de notre hôtel design. Les attractions touristiques telles que le Theatre Royal, la statue de Charles Grey (Grey’s monument) et l’hôtel de ville ne sont qu’à un jet de pierre. La proximité avec la gare centrale et l’aéroport sera également pratique pour vos déplacements.
Réservez votre chambre dans notre hôtel design et découvrez son style contrasté entre passé industriel et modernité.
