Motel One Newcastle
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Excellent hotel , staff kind and polite and very helpful , room was spotless cannot fault this hotel 10/10 on all
Exellent central city hotel quality fittings in bathroom, nice clean comfy bed highly recommend
Stylish, clean, modern and a very welcoming employee on check in. Great experience overall.
It was lovely but unfortunatly we had to leave a day early due to storm, trains cancelled so had to leave then
Lovely clean hotel friendly staff
Rooms were clean. The staff were excellent. The only downside was there was no mirror at the dressing table but aside from that it was a lovely place
Very funny and charming hostess on the front desk!
Great value for money, so long as you avoid the weekend. Excellent location. Friendly staff. I've stayed there many times over the past 3 years: it's my home from home whenever I'm in Newcastle.
Our stay at Motel one was comfortable and we were very impressed up till approximately 8am on the morning when we were awoken to the loud sound of drilling. This continues for well over an hour. I tried contacting reception by phone to no avail and eventually went down to speak with somebody to be told it was ‘planned maintenance’. If this was in fact the case this maintenance should have been passed to guests at the time of booking in. We specifically asked for a quiet room as my partner has a sleeping disorder sadly it was far from quiet. Posters were then put around the hotel apologising for the noise which to be honest was far to late
The whole experience was very enjoyable
Very welcoming & friendly. Perfectly situated in the City centre for ease of access to restaurants and bars.
Nice two day visit. Great location, friendly staff. Room did not have much storage space for clothing or other items but ok for a one or two night visit.
al good and staff very pleasant.
Excellent central location. Friendly and fast check in. Bright, modern and well designed decoration. Lots off public spaces to relax in. Biggest TV I have ever had in a hotel but limited amount of channels to watch.
Another fantastic stay at Motel One Newcastle, and Rachel on the check-in desk was very friendly and helpful when I arrived. I did ask later on with a different member of staff for an iron & ironing board to be taken to my room while I was out but he said he couldn't do it as he was on his own, however there were several staff members walking round the hotel who perhaps could have done it when they had chance, so that was a bit disappointing. I've worked in hospitality so I've had to take things to rooms in the past, rather than make guests carry hotel equipment by themselves while they're on a relaxing stay.
A hotel we will use over and over again
The best. Staff are all so helpful, shout out to David on the bar too
Excellent stay, excellent staff
Great find and I'm booking this hotel again next week for the whole week. It's very centrally located, clean, wifi is perfect, has a bar and the breakfast superb. Has everything for a business trip. Ticks all the boxes. If I must be picky, I would say it would be nice to have some bottled water in the room, or even a mini fridge but it's not a deal breaker. I'm still booking this coming week.
I recently stayed three nights at Motel One Newcastle and overall had a very positive experience. The hotel is centrally located yet surprisingly quiet, with a stylish interior and friendly, helpful staff. There’s a lovely bar with an outdoor terrace, and the breakfast was excellent—well presented and plentiful. The breakfast team clearly put a lot of effort into making guests feel welcome. My room (318) was comfortable and quiet, though relatively basic by Motel One standards. I noticed the signature blue cushions were missing, and there was no in-room safe. However, tea and coffee facilities were provided, and the bed and pillows were exceptionally good. The room and hotel were very clean, with one unfortunate exception: the toilet in my bathroom had clearly not been cleaned properly. There were visible traces from previous guests both inside and around the toilet bowl, as well as on the toilet brush, holder, and surrounding areas like the wall and floor. I initially chose to clean the toilet myself, but reported it to reception the next morning. The receptionist was very apologetic and said housekeeping would be informed straight away. However, when I returned at 4:15pm, the room still hadn’t been cleaned. I mentioned it again at reception and once more received very sincere apologies. Housekeeping came immediately, and I was offered a complimentary drink from the bar while I waited. After about 15 minutes, I was able to return to the room. The next day, when I came back in the afternoon, it was clear that the room had been thoroughly cleaned. A note was left by (I believe) someone named Emma to confirm that the cleaning had been done. I’m a big fan of Motel One, and despite this hiccup, I would definitely stay here again when visiting Newcastle. Mistakes can happen—what matters most is how they’re handled, and I really appreciated the staff’s friendly and solution-focused approach.
Really nice seating area inside and out. Staff helpful and beautiful clean rooms
I thoroughly enjoyed my stay in every way! Friendly staff, excellent facilities, tasteful and comfortable decor. My room was excellent apart from the pillows that were too heavy and clumpy.
We had a lovely stay at Motel One. We really liked the location and the hotel was extremely clean and fresh. Although we had a good stay we did unfortunately have a couple of issues mostly in regards to safety. Somebody else was checked in, given a key to our room and walked into our room while we were inside sleeping. We were told this was a computer issue which is fine but did make me feel a little uncomfortable about the safety of our stuff while we were out the room. We were given some drinks tokens to compensate this which we did appreciate. Also, several times we went to go to our room and found neither of our keys were working and had to go down to reception and get them re-programmed. Most of the staff we encountered were lovely, friendly and welcoming. In particular the young man working behind the bar at night. All in all we, despite our small concerns we would definitely return and stay at Motel One Newcastle again.
Excellent service, beautiful hotel, super comfy beds. It was more than perfect for our overnight stay right in centre of the city. We checked in early which was great and the wonderful staff had left a lovely birthday card & 40 written in mints on the bed, such a nice touch. We would 100% book here again.
The staff were lovely very pleasant and friendly. Lovely clean room the only negative I had was the shower. as much as we tried to get water through the full head we only managed to get it to come out of the 3 holes in the middle. Overall a lovely stay
Okay for a overnight stay,great bed and pillows .slept well and very central to shops and theatre
Central Small rooms
Disappointed with breakfast. Would have liked choice of warm food. Bedroom quite roomy but did not have particularly good sleep on any of 4 night stay. Sorry for negative report but believe to report as I find.
I've stayed in different Motel One's before (Glasgow and Edinburgh), and they are always nice hotels to stay at. The rooms are nice, clean and comfortable and the locations are always perfect. I'm always surprised at the value for money when staying as well. Considering the room was right above all of the nightlight and main pubs/clubs, the room was silent at night and there was no need to open the window as the air conditioning worked perfectly. My only minor issue with the room was the shower wasn't the best, as it was incredibly weak. It was almost as if there was an issue with the water pressure which meant the water barely was able to come out of the shower head properly. It was angled at a 45 degree angle (as per the wall fitting) but the water fell directly down over the taps instead of slightly out the way, and as a result it was generally just easier to take the shower header off of the wall fitting and hold it directly above me to allow the water to hit me. I'm unsure if this was room specific (544) as our friends (two other couples) who stayed had no issues with their showers. This wasn't a deal breaker, by any means, though!
Immaculately clean with friendly helpful staff
Excellent value in a prime city centre location. We especially liked the shared spaces and courtyard. All the staff we encountered went out of their way to make our stay exceptional.
Superb staff. Better knowledge of local parking availability would help please. Excellent breakfast. Really comfortable bed… thanks
Lift out of use when arrived. Went to get a shower in the morning, and there was no hot water. Great location but when you can’t even get a hot shower in the morning it’s no good.
Lovely hotel, staff very friendly and the location was ideal . Rooms were clean and tidy . Would recommend
We have stayed here on more than one occasion and cannot fault it one little bit. The rooms are always clean and comfortable. The staff are polite and welcoming and nothing is too much trouble. The hotel is very central and easily accessible.
Your staff are absolute diamonds, the room we stayed in was far too hot and I stripped the bed for the housekeeper and discovered that the pillows were in a disgusting state!
Having stayed at Motel one often, usually positive experience but this time the room was very awkwardly configured, air-con was broken and noise from outside excessive until 3pm. Disappointing
Nice and friendly environment
I enjoyed my first stay at the Motel One in Newcastle. The room was small but comfortable and the continental breakfast excellent. The location was very good and overall it was very good value for money.
Room was clean and comfortable. Shower was good. Staff were friendly and helpful. TV was quite old and a lot of the channels didn’t have reception.
Looking out the window from the room on the 1st floor (facing the back of the hotel) was not nice at all. And kind of noisy.
Superb value hotel, excellent location, lovely staff and well appointed bedrooms with easy to use air-con.
Clean and comfortable. Perfectly located. Check in great, check out not so. Wanted to feedback that the wash basin in room 622 is blocked and drains incredibly slowly. I’m also not a fan of having no plug - painful for washing / shaving having to use a running tap (which is also wasteful). Stayed a few times before, did not take breakfast as it is not value for money at £14pp. We found somewhere locally. We will continue to use you as the room rates and comfort are very good.
Nice place to stay. Close to all the restaurants, bars and amenities. Friendly staff. Would definitely use this hotel again.
Great facility, a lot of attention to details, great location and very helpful staff.
Hotel was nice, staff was friends. Charlie was more than friendly at reception
Hotel is in an amazing location, very central, plenty of bars and restaurants near by!
-really bad smell on 2nd floor -Breakfast really underwhelming with bad coffee - small choice - lack of a la carte choice - not competitive pricing -asked during check in for an iron+board - it was handed directly to me which is nice but considering I was checking with luggage not easy to handle - would´ve appreciate a drop off at the room by the staff
Staff were polite and helpful. The entrance and décor were very attractive. The breakfast was great. The room was more than adequate.
Our first time time staying in a Motel One and we were very pleased with what it had to offer and will most definitely be returning.
Billedgalleri
Samlet oversigt
Placering og omgivelser
Rå og autentisk charme
Vores Motel One Newcastle i hjertet af byen udstråler ægte og uspoleret charme: Murstensfacadens rå og industrielle stil leder tankerne hen på arbejderbyens lange historie som centrum for kulindustrien. Hotellets indretningsdesign er inspireret af de mange broer over floden Tyne, mens den stilrigtige bar udstråler et råt industrilook. Herudover hylder designet Robert Stephenson for sin opfindelse The Rocket, verdens første effektive og mest berømte damplokomotiv. Møbler i ægte læder fra designhuset Baxter og lækre kvalitetstæpper fra Jan Kath komplementerer det trendy industrilook. Raffinerede detaljer såsom stole med iøjnefaldende stålstel fra Arketipo eller en spejlvitrine med whiskykarafler udgør de designmæssige prikker over i'et.
Det stribede tapet i receptionen virker ikke kun distinctly British, men leder også tankerne hen på Newcastle Uniteds fodboldtrøje, hvilket selvsagt ikke er nogen tilfældighed. Placeringen midt i byens historiske centrum passer perfekt til den moderne industri-stil på vores prisvenlige designhotel. Seværdigheder såsom Theatre Royal, Grey’s Monument og Newscastle City Hall ligger kun et stenkast væk fra hotellet. Et andet praktisk plus er beliggenheden tæt på banegården, ligesom der er gode forbindelser til lufthavnen.
Book et værelse på vores designhotel, og glæd dig til at opleve spændende designkontraster bestående af gamle industri-referencer og moderne strømninger.
