Motel One Frankfurt-Messe
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Morgenmad rating
The staff is very nice and tries to make your stay as comfortable as possible considering the renovations.
Got a super small room even if we were 2 people, a single blanket, AC didn’t work at all. So we had to cancel the remaining days we had there and move to another hotel.
I’ve stayed at your hotels in different cities and locations before, and I was generally satisfied with them as well. But the team here is truly outstanding. Many thanks to each and every one of them.
Happy as always. But due to the ongoing renovation, the lounge and bar was not available. No problem with that as it was announced. But 20 EUR for a reduced breakfast (croissant & coffee) makes me reducing the promoter score.
Great budget friendly stay. Right next to the mall with everything you need and you can get around Frankfurt easily as there is an U-bahn, Sbahn, and straßenbahn stop. Breakfast was lovely. I like the concept of the smaller room to save money but still be in a perfect location.
clean room. little small, but everything there (basics) no fridge, no waterheater
Best of the Best der gesamten Motel One Gruppe.
Very bad value for money. It was way overpriced considering the size of the room and the general quality.
War super
Suggest adding a Safe to the room. Also more glasses for drinking etc.in bathroom. Also bathroom door does not stay open without blocking it with an item. This is annoying when in such a small space. Having the door open allows steam out and adds a feeling of space... Bar staff do not seem very happy - not many smiles....Breakfast staff very friendly and reception was fine...
Super Team
It is conveniently close to the venue. The staff is very kind and professional. The breakfast was good, as were the bar drinks. The bed was comfortable, but the comforter was too small for the bed. I missed a night-table or shelf, for putting my phone / jewelry / water bottle on. I missed a safe. I missed toiletries: hair conditioner, and body lotion. It was a good stay which would have been a little more comfortable with the last three items.
The overall experience is always very good. Rooms were cold, as the overall hotel heating was disconnected, this was a bit uncomfortable.
One of the ground floor Bar personal (stronger person) was very unfriendly and aggressive in his behavior in different occasions and with different guests.
A very special mention to Nicolas at breakfast what a gem! He can teach more of the team to smile especially reception. Location is great. With the high charges over fairs, there should be a bottle of water in the room. It would also be good for some light voile curtains for some privacy in the room when curtains are opened for natural light or when opening the windows for some fresh air.
The mini par and kettle will be a great improve
My room was not cleaned and the towels were not changed. The air conditioning didn't work. My room on the ground floor was particularly noisy due to its proximity to the lobby room. Totally unsatisfied this time.
All things were ok but so many problem with parking, at 9:30 pm was indicated as free places but was completely full, receptionist gave me the opportunity of another parking but I’ve paid 45€/day…
Hello, I would like to say thank you for the stay at you hotel. Everything think was great, especially the service and the staff at your hotel, particularly Nicola.
The staff are very friendly, the room is clean and welcoming. I recommend it to everyone!
Lovely hotel in a great location. Our room faced the front of the hotel and we didn't hear a thing at night from outside. Friendly staff and easy check in and check out. Would definitely recommend it to friends and we would stay again.
Everything is fine, there was no iron in the room
Great scoring for the very kind Italian guy at the breakfast reception. He gave a good feeling of welcome and very good support for orientation.
My second stay with you, everything went smoothly.
We spent just one night in your hotel but we had a great time and breakfast thanks to your employee Nicola who made us feel like at home.
Good morning, Everything in room and lobby was good. The only point to improvement is breakfast. In my opinion breakfast is the most important meal, and should not a big investment to have a something warm like scrumbled eggs, hot susage or bacon. Boiled eggs is better than nothing but should be thare even mayo not only a salt.
Considering the small size of the room, would appreciate if there is power plug below or near the desk for easy working, most wire are not long enough to pull from the other side of the wall.
You just need to do something about the air condition in room 216, it came smell from some other room. And the hand shower was broken . But the breakfast was wonderful aswell as your staff
Rooms very small, staff incredibly friendly.
Amazing Service from Nicola, great breakfast but rooms are very very small and feel like a prison cell.
Everything very nice, but leaking shower tube, reducing the available water flow
The friendliness at the bar and the ones at the breakfast is excellent, made me feel very welcome. The bed and shower are excellent. But.. in the room there is almost no closet (only open shelves) and light switch is to be found only on one side of the bed. Furthermore I would expect even a small extra in the bathroom.
Alles super
Excellent, super friendly service, fantastic breakfast and overall a great atmosphere. I also really appreciate that the linen and other bedding is cotton and not some cheap polyester. The room and bathroom were very clean and well kept. The only issue that made me downgrade the overall rating from 10 to 9 is that the mattress was saggy and has probably reached the end of its useful life.
The hotel personnel is very helpful and polite. Breakfast buffet very good and plenty of options. The shower and bathroom is quite small even for only one person. No real wardrobes, just some hangers. The room is comfortable enough for a business trip but just for a few days.
This is the third year in a row we stay in Motel One Frankfurt Messe because of the fair and for sure we will be there next year. Perfect location next to Messe and the Shopping Mall. The most important though is the friendliness from all the staff, always with a smile ready to serve the guests. Special thanks to Alexandra from the Reception :)
Great location, friendly employees, comfortable room
Great quality as always, extraordinary and heartwarming Service and Team!
Overall good experience. Only missed the iron box during my stay. I believe its essential for business travellers. The reception yean is quite friendly and approachable especially Alexandra who was available during the checkout.
the hotel was amazing, the location, property and rooms were excellent and the receptionist "Alexandra" was more than wonderful, she was very helpful and decent. our only problem was that the room was too bare, no tissues, no bottle of water, no slippers, not toiletries kit, nothing at the bathroom, not even a pen! the only thing the room had was towels! I cant remember when was the last time for me to find a hotel room that empty, honestly it was very disappointing to me and my wife. And by the way the wifi was not working
Liked my standard, no-nonsense room. Staff was super friendly and competent in a relaxed but attentive way. Hotel parking in the basement made things easy for me. Liked the various veggie options of the breakfast buffet, also the option of having just a cappuccino at the bar in the morning. There was a problem with my room (smelly in a perfume sort of way, giving me a headache during the first night, see my rating below), but switching to another room for the second night was arranged in a matter of minutes next morning.
Great location. Modern and comfortable, functional and clean rooms. The very friendly and helpful staff, a special thanks to Mr Nicola who made our great breakfasts fun and caring. We hope to come back next year. LINDA and MORENA
Alles TOP!
Hello, Everything was perfect except the beds. I am a frequent traveller and I usually stay at MotelOne group. Requesting you to take note and improve the bed quality. I could hardly sleep the other night.Also there was no coffee machine in the room. Best regards, Niraj
I was welcomed by a very friendly staff, lady supervisor and bar manager.
very kind staff during check in and check out. clean room.
Pros: quick check-in and -out. room was clean. Room was isolated/quiet Cons: no shoe horn (Schuhlöffel) in the room was annoying. Bottle of water handed at the reception was not as convenient given the hands full -this should be in the room.
As always best option to stay in Frankfurt close to business, shopping and restaurants.
A big thank you to the Italian sir at the breakfast buffet - super welcoming, helpful and friendly. Outstanding experience!
Love this hotel
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Samlet oversigt
Placering og omgivelser
Masser af design for små penge
På Motel One Frankfurt-Messe har vi ladet os inspirere af finans- og messemetropolens fokus på værdiskabelse og profit – det vil sige penge. Dette gælder dog kun for selve indretningsdesignet i One Lounge og bestemt ikke for vores værelsespriser, der er lige så lave som altid. På vores LED-væg fortolker vi finans- og messebyen gennem stikordene "Møder – Mennesker – Bevægelse", mens forskellige slangord for penge illustreres af dertilhørende fysiske genstande i små kasser. Det gør straks den anstrengende forretningsdag lidt sjovere. Designmøbler af høj kvalitet indbyder til en afslappende fagsnak med ligesindede om aktiemarkedets aktuelle udvikling. Her kan du starte dagen med en sund morgenmad eller slappe af med et glas vin i afslappende omgivelser om aftenen.
Takket være den optimale placering ift. til messen kan du være fremme ved Frankfurt Messe på få minutter. Hovedindgangen til Frankfurt Messe ligger nemlig kun 250 meter fra hotellet, mens Europakvarteret med sine mange konferencecentre heller ikke er langt væk. Selvom du har travlt, burde hotellets optimale placering gøre det muligt at klemme lidt shopping og sightseeing ind. Fans af klassisk musik og scenekunst kan med fordel anvende hotellet som udgangspunkt for en uforglemmelig aften i operaen.
