Motel One Londýn-Tower Hill
Co říkají naši hosté
velmi dobré
Celkové hodnocení z 3 725 hodnocení
Přívětivost 9.2 z 10
Čistota 9.2 z 10
Recepce 9.2 z 10
Salonek a bar 8.9 z 10
Poloha 9.4 z 10
Pokoj 8.6 z 10
Koupelna 8.7 z 10
Wi-Fi zdarma 9.2 z 10
Poměr cena/výkon 8.5 z 10
Snídaně 8.5 z 10
Brilliant service. Was able to check in early thanks to the staff as I called ahead to advise them I was coming from completing the 3 peaks challenge and completing the tallest stair run in London to raise money for RNLI. The room was clean, airy and had everything we needed. Great location in London and easily accessible. The only criticism I would give would be the breakfast is very limited, no eggs, bacon, sausages. A bit of feedback would be perhaps having USB ports in the room as well as plugs.
Friendly staff, we got our room earlier which helped us immensely. Hotel was very clean and room was cleaned daily. Breakfast was continental and plenty of choice. Enjoyed our stay very much.
As always, price-value is very good. Front desk staff was very friendly as always. I did greatly appreciate to check in at 10 am already. - The only minus point was that no iron & board was available the first two times asking, i.e. I could only iron my shirts on the 2nd day.
Excellent but do you have option of thinner pillows ?
The service is superb. The team has accommodated my request for a room at higher floor, without hesitation. I had a great stay. I will book again in the future as I was there already many times already since I have no reasons to look anywhere else. Top service, thank you!
Absolutely horrendous night sleep, supposed to be a double bed, it was two singles pushed together. When I went down and spoke to reception they was very rude and said there’s nothing they can do
Amazing location Staff very friendly Helped moved rooms when there was a sink issue and bar in hotel is open late and very nice to sit, relax, chat and have a nice drink, not expensive either!
Pleasant stay and very friendly staff. It was a little annoying that the thermostat didn’t work properly, which made our room quite humid. Otherwise all good! The location is simply unbeatable (5 minute walk to Tower Bridge)!
Lovely place to stay. Very comfortable room and modern.
Great hotel and location. Friendly staff. We had one issue with noise from an adjoining room at 3:30 in the morning, loud music and singing. I complained to the night reception team who sorted it, it took 2 attempts as the guests were persistent. Your team delt with it in a quick and professional manner. However I do think that the hotel should have a 'Quiet Time' from around 11pm to 8 am as is the case in many hotels and on even the most basic campsites.
I am a member of your beOne program where you should get a free water. Since we are asked to book via our company platform and not directly, this however does not work. This is a bit disappointing and in case of really great service this should not make a difference. Comes across somehow burocratic...
Staff should turn much bigger attention to the cleaning of the rooms, especially the toilet. The toilet seat was dirty underneath and disgustingly yellow. And when we entered to the room (1000) there was a strong unpleasant body odor in the room. I never experienced it in Motel Ones. This stay was a serious disappointment due to the cleanliness.
Always met by friendly staff, rooms always found to be clean and tidy and fairly priced. Always a pleasant experience
Stayed overnight for a meeting nearby and definitely value for money in this area. Staff excellent, room very clean and functional. Bathroom and general area also very clean and the bar staff in the evening very professional and friendly. I will be making this my go to place when in the area again.
Ideal location, helpful staff, and great rooms
2nd time staying here, very clean and comfortable
Solid hotel - good quality to price ratio for London. Lovely staff. There can be a long wait time at the bar especially when the bar is unattended when all the staff are at check in.
Good location, relatively new hotel with clean and functional rooms with perfectly adequate infrastructure.
Our stay was pleasant and comfortable, and the staff were kind and professional.
Great location, staff really friendly, room good, great breakfast
Always a pleasure to stay at your hotel. Very clean, excellent service and well located.
Excellent hotel, the staff were all extremely friendly. The atmosphere in the hotel was really pleasant. Decent bedroom sizes and overall a good visit. Two small areas is that there is no cupboard space, which makes life with a big suitcase a bit tricky and the pillows were not great. However, we were really happy with the hotel and would certainly stay there again.
Excellent location, room was a nice size, clean and comfortable. However, there was a strange smell upon entry that we got used to. Breakfast was plentiful and tasty. Very convenient. Reception staff was a little rude explaining that I had to pay and glancing at my husband instead of directing responses back to me, I did not appreciate that service.
Such good value - clean welcoming with a great ambience and everything you need for a pleasant stay.
Excellent Hotel for Business- or Citytrip
A very good experience again, have been in this hotel often before. Only the check-in was less friendly than usual, the colleague was a bit confused it seemed.
The hotel was functional
Reception team are always great, as is the check in experience, the rooms are starting to feel a little tired.
Missing a proper chair in the room to sit at the desk Missing ironing equipment in the room Very good with EU-sockets 120V in the rooms
Great stay with Motel One once more, from check-in through to departure. Customer service from the front desk team was excellent once more and extremely helpful over the weekend of our reservation > thank you to all of the team at Motel One !!
Everything is good with the light under the door and noise from the central air. The TV software had clearly never been tested on the public as it is the least user friendly thing I've had the pleasure of interacting with as it's slow and most of the buttons do anything. The fireplace seems like it's stuck, the channels take ages to load, you can't connect via HDMI, and the instructions on screen don't give you the outcome you are looking for.
Staff were really helpful as I needed to check in early and were able to confirm that my room was in fact already for me. This was a great help to me on the day. The checking in process was easy and the room modern and clean. The only thing missing was any bottles of water in the room.
Been there many times. Most of them I enjoyed a great stay, but not this time. As long year guest in this hotel and because of my long stay this time, 10 night, I requested a certain room (they got at least 16 of them) type with my booking. I didn't get one of these. Instead were squeezed in a "standard" room (12.04). As there no closets we had to store some luggage on the small table in the room. It further took them 3 days to change the duvets from a large one to two single duvets. This was also a request in our booking already. So the stay here this time was rather disappointing.
Fresh, clean hotel & rooms. Good location for east side of city. Staff were excellent - friendly & helpful. Rooms are compact. If you travelled with a large suitcase there’s no space to open it other than on the bed.
More and more expensive eaxh time, I will look for alternatives next time
Reception at check-in hardly made an effort to communicate with me. During check-in I asked an iron and iron board and when I the next day unwittingly started to iron, my shirt was full of yellow stains and grime. When I told reception what happened, again hardly any response. I'm quite sure the same iron will ruin another person's clothes the next day. Motel One rooms, ammenities, and pricing is good, especially for business travel. But this experience was really below par.
The Stuff at the Rezption was really rude. I thimk his name is Lewis or so. He didnt welcome us and didn't tell us about the beakfast time. Made a mistake with the door card and then was just more and more unfriendly. The cleaning lady,Margarte helped us. She is very nice and helpful. The hotel is clean and the lokation is good. The view is nice and the breakfast is delicious
The room was a bit small but besides that excellent value for money in addition to location was perfect!
Tv channel guide did not show what was actually on any of the TV channels only issue. All good otherwise. Short walk to tower hill underground station makes getting to and from Heathrow Airport easy.
Service was excellent. Room was clean, but a bit small. Handicap room shower nozzles need to be more adjustable and have more power. Breakfast buffet was a bit lacking, but sufficed - was hoping for some hot food option(s). Location was perfect. Overall, I would stay again.
Centrally located, a few minutes of walking from either Aldgate or Tower Hill tube stations. Ideal for excursions into the city or business travel. The room is up to the usual standard with the usual great bed that had me fresh and relaxed the next day. There was a distinct smell of mold in the bathroom though. Otherwise, no complaints in the room department. WiFi worked great and allowed me to do all I needed to do for work Breakfast is as mediocre as at any other Motel One. Acceptable, good quality ingredients but lacklustre in choice or healthy options. Once they decide to add some scrambled eggs I may actually rate it higher, but I don't think there's much chance of Motel One investing in the necessary extra staff and material to take care of this. They decided to concentrate on the bar experience instead of having a broad selection at breakfast and I understand that strategy.
We have enjoyed staying at Motel One in various cities for many years. This was our 3rd visit to the London Hotel, the rooms are fine although a bit smaller than we would like. We had a few minor issues with the room, we couldn't really regulate the temperature, it was either blowing cold air or it was too warm, no matter what temperature we put the thermostat at. The water temperature control in the shower needs attention in room 1403. It feels like the breakfast/lounge area is somewhat run down. The chairs are in need of new cushions, so I don't feel like my chin is resting on the table top. We really enjoy the overall comfort and style of Motel One, but it seems like there isn't the attention to detail that there used to be.
I liked my room and the hotel location but there were some things lacking like a safe and closet which felt inconvenient. It would’ve been nice to have a water filling station and ice dispenser as well as places to throw away trash when cleaning service wasn’t required. Other than that, it was a good time.
Great location, great staff. Reserved room was a little small but we were accommodated by desk staff into an accessible room.
Great place to stay in central area in London with very helpful team! Hotel has all you need!
It was ok
Lovely stay as always
I stayed for 10 nights and I won't be coming back. My bed was noticeably droopy so I slept lopsided every night. I didn't know that you had to no basic amenities like a small fridge so all my diabetic injections spoiled and I became quite unwell. When I tried to rest because I was unwell, housekeeping made so much noise especially on the weekends, yelling down the corridor and banging doors. On the day of check out, housekeeping came into my room before 8am while I was sleeping which was completely inappropriate - housekeeping on the day of checking out is unheard of and I wasn't sure what the reasoning here was which made me question my safety and safety of my belongings. When I raised this at reception upon check out, it was the hardest apology I have ever seen anyone give me so it came across disingenuous. Reception staff were generally friendly but not welcoming and came across quite cold. The room was clean location was good which were the only positives I took out of it.
Excellent location - close to a small tube station which made travel throughout London convenient as well as walking distance to the Tower of London. Small but well appointed room - could have used more storage as there was hardly any, and would have liked an in room safe. We enjoyed the breakfast which included cereal, pastries, meats and cheese as well as fruit. Overall a good experience and would recommend staying here.
I booked and paid for this hotel yet everything was addressed to the other guest. Was it because he's male and im female? The hotel was nice but this was frustrating
Galerie
Stručný Přehled
Poloha a okolí
Nocujte po vzoru králů
„God Save the Queen!“ Tak vás přivítáme v našem královském Motel One Londýn-Tower Hill v hlavním městě Velké Británie. Na recepci vám prostřednictvím koláže přiblížíme historii korunovačního obřadu a ve vstupní hale je šestihranný tvar osvětlené vnější fasády ztvárněn jako symbol diamantu. Královsky posnídat můžete v naší One Lounge, která je zcela ve znamení nedalekého londýnského Toweru. U rytířské tabule servírujeme v historickém prostředí zdravou bio snídani, kterou si vychutnáte na pohodlných sedačkách z pravé kůže v exkluzivním provedení Chesterfield. Královský zážitek v našem hotelu završují pohodlné kontinentální postele, jež vám zaručí ten nejlepší spánek. Welcome to London!
Náš cenově výhodný hotel leží v centru města v přímém dosahu proslulého londýnského Toweru. Ten po staletí sloužil jako královské vězení a stal se tak dějištěm mnoha historických událostí. Ve vzdálenosti pouhých 500 metrů od hotelu se nachází zastávka metra Tower Hill Station, která vám usnadní pohyb po městě. Hotel je však také ideálním výchozím bodem, pokud se chcete do Londýna vydat po svých. Jen několik minut trvá procházka k mostu Tower Bridge, odkud se podél Temže dostanete až do centra města. Tam už na vás čeká řada pamětihodností, bez nichž se návštěva anglické metropole zkrátka neobjede. A protože nemůžeme zmínit všechny, jmenujme alespoň katedrálu svatého Pavla, Londýnské oko a Buckinghamský palác. Na co ještě čekáte?
