CHECK-IN/OUT
From 3:00 pm on your day of arrival
By 12:00 pm on your day of departure

LUGGAGE STORAGE
Free of charge

TOURIST TAX
The city of Cologne charges an extra tax on the room accommodation rate which is included in the total rate.
Business travelers who have to stay overnight for essential professional or business-related reasons are exempted from the tax. Save time by completing the relevant form and please hand it over to the hotel's check-in agent at your arrival.

UNDERGROUND CAR PARK
The hotel does not have its own car park. We recommend parking in the public underground car park: Parkhaus MediaPark (0.1 km) for 15€/day.
For easy access to the public underground car park, we recommend entering "Im MediaPark 5, 50670 Köln" in your navigation system.
In the multi-storey car park, please park in the central garage (Pz).
Drive up to the turquoise area and use the "One Exit". After the stairs, you will see the hotel diagonally on the left.
Bring your parking ticket with you to the check-in, then you will receive our "One Discount".

BREAKFAST
Mon – Fri: 6:00 am – 10:00 am
Sat, Sun, public holidays: 7:00 am – 11:00 am

VISITORS WITH CHILDREN
Click here for information.