FAQ
Corporate Booker
If the ‘Direct payer’ option is enabled on your profile, you can save a personal credit card as a payment method.
You can delete your corporate account in your profile settings.
Log in to beOne and click ‘beOne profile’. From there, you can enter the partner code in the ‘Partner code’ tab. Click on the box at the top left to display the line for entering the code and then click on the ‘Save’ button.
No.
No, your corporate profile will not be affected if you delete your private profile.
Yes.
Only the relevant Sales Manager can delete the last Travel Manager or a corporate account.
You will no longer be able to log in as you are neither a beOne user nor a corporate user.
Please contact your Travel Manager.
The relevant Travel Manager is responsible for enabling payment methods. Please contact your Travel Manager and ask them to enable more payment methods.
If the breakfast voucher was issued to the same email address, then yes.
Yes, all your reservations will be displayed on both profiles. But in the corporate section, you will only be able to view private trips, not edit them. In order to edit private trips, you need to switch to the private beOne section, and vice versa.
Yes, if you use the same email address for both profiles.
No, if both profiles are registered under the same email address, there’s only one password.
You can only make a corporate booking when logged in.
You can create a new password using the ‘Forgotten your password?’ function.
You need a corporate contract to become a corporate customer.
The Corporate Booker is a special section of the Motel One website for customers with an existing corporate contract.
In order to access the Corporate Booker, you’ll need a corporate contract. You will receive access details from your Sales Manager via email.