The last 50 reviews93%
Great stylish hotel in a very central location. Loved the tea making facilities and European plug socket. Lovely view. Hand soap was missing. Room was warm but I'd left the windows open during the day so it was cooler by the time I got back. Already recommended the hotel to friends.
Very friendly and helpful check in staff. The room was beautifully decorated and the bed and bathroom were just the right size. Very convenient location opposite the train station. Great value for money.
Everything was awesome except for no AC in the room which was explained at checkin but really needs to be sorted out ASAP.
Very nice, clean, well located Bad: no aircon, no tel in the roon
The hotel is in a fantastic location, very well situated for sightseeing in Edinburgh and right near lots of great pubs and shops. The rooms are furnished to a high standard and the staff are extremely friendly and helpful. I won't stay anywhere else now whilst in Edinburgh.
Well Done! We enjoyd our stay!
No phones in the room. Ver inconvenient when dealing with large groups of people. Great location. Clean.
Excellent location - just across from Waverley Station. Staff very friendly.
Ideal location, hotel very clean & staff friendly & helpful.
Just a couple of minor things: if the door for the coffee/tea/kettle is open the bathroom door hits it. The lifts appear to have minds of their own and the ground floor entrance needs to be a bit more welcoming. Apart from that it was very good. Oh I do like my boiled eggs runny!
Gutes Hotel, guter Service, gute Lage! Nur durch einen Feuerfehlalarm gestört. Scheinwerfer direkt ins Zimmer störte etwas. Ansonsten Top!
IL PERSONALE ALLA RECEPTION E' STATO GENTILISSIMO E IL POSTO E' OTTIMO
Noisy room, there was a noise in the room, we had to change to another one but still the same. It sound like metal sound near the door. Rooms 201 and 200
All good. Very happy.
disponibility of the staff . Staff open mind, clever, polite. Cleanliness - City center situated.
No closed wardrobe - no soap / shelf in the bathroom. Bad view in our bedroom...
It would have been helpful to have a land line in the hotel room.
Nice and functional as well as clean. Ammenities are good and everything works really well.
Room a little small and for the price would expect more
The room was very nice in itself, the bed was nice, bathroom clean. Housekeeping was exemplary. The breakfast was good albeit a bit expensive. The location was perfect.
At the moment I cannot recommend this hotel because of the quality of air in rooms. There simply is no ventilation let alone air conditioning so the air gets very stuffy. The windows cannot be opened. The staff at reception consistently confused \"ventilation\" (i.e. quality of air) with \"cooling air conditioning\" (i.e. temperature of the room) by offering a fan as a solution.
Sink in the Disabled Bathroom far to low to the ground, also sink should be a little bigger, I have an Elictric Wheelchair!and cannot take it in to a water area,I have to leave or outside the door and use the hand rails, A couple of times before I leave the room I brush my teeth or wash my hands one more time, If you do that you and your clothes are going to be soaking wet.
A good city centre location at an upper end of budget price. Disabled room excellent though noise from airconditioning outside the window a little annoying. All staff were a credit to the company. Being able to leave luggage in your luggage room after we checked out was much appreciated.
Could have done with bigger towels. Had to ask for extra clothes hangers. A small fridge in the room would be useful! Some draft beer in the bar and whiskies in Scottish measures (35ml) would have been welcome.
Could do with putting some soap in bathrooms
I have stayed there at least one night most weeks since opening (Edinburgh). Great staff, very positive, very much enjoy staying there.
No power point beside desk for lap-top. No iron as standard in room. Hot and cold taps not marked, never know which is hot or cold until they've run for a while....all minor but you did ask for feedback!
Nice hotel, nice location, nice staff
Air conditioned did not work and the room was too warm
Clean, comfortable, centrally located hotel and helpful and friendly staff.
Location, Modern, friendly staff
Air condition did not work. Breakfast was refilled slowly.
Staff were lovely and the room spotless
No air con wardrobe side tables and the room was very warm
very convenient location to attractions and transport
entry too discreet, not easy to find. Lack of wardrobe and hangers, wire for kettle too short. Seemed to design for overnight stay only.
Rooms were lovely and bright, Staff all very helpful. loved the interior design
I actually made a list while there: 1. The WiFi instructions did NOT translate when requested and the WiFi code did NOT work. 2. no plug in bathroom for razor 3. no shelf in showers for soap/shampoo 4. no fan or air conditioning built into rooms...HOT 5. no top sheet, only duvet HOT HOT 6. no Kleenex 7. no vent in bathroom and door does not stay open